Cremation Association of North America (CANA) News Newswire

For Professionals Who Lead with Care: CANA Opens Cremation Specialist Training: Registration Deadline July 31, 2026

Wed, 01 Apr 2026 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

For Professionals Who Lead with Care: CANA Opens Cremation Specialist Training
Registration Deadline July 31, 2026

WHEELING, IL — The Cremation Association of North America (CANA) has opened registration for its Certified Cremation Specialist (CCS) program, inviting funeral professionals to deepen their skills in communication, ethics, and family-centered cremation care.

Created for practitioners who view funeral service as both a profession and a calling, CCS moves beyond procedures and compliance to focus on the human elements that shape families’ experiences. The program helps professionals use clarity and compassion to strengthen how they listen, communicate, and guide families who choose cremation.

“As cremation continues to be a central part of death care, the CCS program supports the people behind the service—those who sit with families, ask the hard questions, and help create meaning in moments of loss,” said CANA Executive Director Barbara Kemmis. “This certification reflects the values many professionals already hold and gives them additional tools to serve with confidence.”

The CCS curriculum is grounded in research and real-world practice, reinforcing core competencies that define excellent service. This includes ethical decision-making, verbal and nonverbal communication, understanding grief expressions, and challenging the “cremation vs. burial” mindset. Participants gain practical insights they can apply immediately at the arrangement table.

Now that 150 years have passed since the first cremation in a modern U.S. crematory, investing in professional cremation education means joining a community of experts and practitioners who honor the field’s history while advancing its future. As cremation continues to rise as the preferred form of disposition, funeral professionals must be prepared to meet evolving expectations with knowledge, skill, and confidence.

“You can become the most amazing rock star arranger ever, but it just takes a little bit of training and a little bit of knowledge of how to be still and how not to slap down the first contract and say, ‘Here you go,’” explains Glenda Stansbury of InSight Books, who contributed to the program. “That’s probably the true benefit of all of this work: to have a full-fledged curriculum that is cremation-based to help that cremation professional.”

Offered online and self-paced, the CCS program is designed to fit the realities of busy schedules while allowing professionals to continue growing in the work they take pride in doing. Graduates frequently report feeling more confident, more engaged, and more connected to the families they serve.

Registration for the upcoming CCS cohort is now open.

Program Dates: self-paced, participants can submit completed coursework July 1 or October 1 to earn their certificate
Registration Deadline: registration is accepted on a rolling basis from April 1 through July 31
Program Cost: $615, discounted to $465 for CANA Members

Learn more to see whether CCS aligns with your commitment to meaningful, intentional care.

For additional details and to register, visit: cremationassociation.org/CCS

About CANA

Founded in 1913, the Cremation Association of North America (CANA) is an international organization of over 3,700 members, composed of funeral homes, cemeteries, crematories, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.

Leadership, Learning, And Looking Ahead: Highlights from CANA’s 2026 Cremation Symposium - More than 170 cremation professionals gathered in Las Vegas for future‑focused insights, practical strategies, and meaningful connection.

Tue, 03 Mar 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Leadership, Learning, And Looking Ahead: Highlights from CANA’s 2026 Cremation Symposium
More than 170 cremation professionals gathered in Las Vegas for future-focused insights, practical strategies, and meaningful connection.

WHEELING, IL—Innovation, insight, and connection took center stage as the Cremation Association of North America (CANA) returned to the Paris Las Vegas Hotel & Casino for the 2026 Cremation Symposium. With more than 170 cremation innovators, owners, managers, and thought leaders in attendance, the Symposium delivered on its Future Focused promise—exploring today’s challenges while equipping professionals to succeed in what comes next.

CANA presented a program designed to spark ideas, generate solutions, and encourage meaningful dialogue. From shifting consumer preferences and cemetery sustainability to legal considerations, AI, financial performance, and strategic partnerships, the Symposium addressed the realities shaping the future of cremation and memorialization. Attendees heard directly from leaders who are navigating change and implementing forward-thinking strategies in real time.

“It was an outstanding Symposium,” said CANA President Lindsey Ballard, owner of Ballard-Sunder Funeral & Cremation in Minnesota. “The conversations were thoughtful, the content was highly practical, and the engagement from attendees made it clear how important these discussions are for our profession’s future. Events like this remind me why CANA’s community is so special.” Ballard added, “I’m already looking forward to continuing these conversations at the CANA Convention this summer, and I encourage everyone who couldn’t be in Las Vegas to join us.” Registration opens soon for CANA’s 108th Annual Cremation Innovation Convention, taking place August 12–14, 2026, in Minneapolis, Minnesota.

In his keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, Larry Stuart, Jr., Founder & Principal of Raven Plume Consulting and an internationally recognized expert in funeral service, reflected on 150 years of cremation practice and explored what the next 150 years could hold in our rapidly evolving profession.

A panel of legal and regulatory experts then took the stage to discuss the Legal and Ethical Strategies for Unclaimed Remains from CANA Legal Counsel Lara Price. Tim Koch, Owner of Metro First Call and former Mortician Investigator for the State of Minnesota of 20 years; Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law; and, Wendy Russell Wiener, Managing Member of WRW Legal, PLLC, discussed the hidden risks of unclaimed remains.

Cemetery experts tackled Cremation’s Role in Cemetery Financial Sustainability, moderated by Larry Stuart, Jr. Dan Applegate, President of The Arlington Memorial Gardens & Funeral Home; Steve Brown, Senior Director of Mount Auburn Cemetery; and, Sandra Walker, Chief Operating Officer of Fairmount Memorial Association, discussed trends in consumer attitudes toward cremation memorialization and shared success stories in revenue diversification.

In Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults, Tanya Marsh highlighted some of the big-picture results of the 2025 Wake Forest Law School study on consumer preferences in disposition methods, adding proactive strategies to understand and adapt to what the data says about the wide spectrum of respondent’s final wishes.

In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shared why once financially strong funeral homes and cemeteries are now struggling amid changing industry dynamics and a persistent self-sacrificing culture. She brought a practical roadmap to restore profitability and sustainability and move beyond burnout toward long-term financial health.

A panel of experts shared practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Curtis Funk, Founder of Tukios; Lauren Pettine, Senior Associate at WRW Legal, PLLC; and, Kris Yee, Co-Founder & CEO of Prelude.

Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shared strategies to help attendees authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

The experience concluded with a lively round of Roundtables, featuring open dialog in small groups between presenters and attendees.

Thank you to the many attendees and sponsors who chose to join us in Las Vegas! These generous companies helped make the 2026 Cremation Symposium a success: National Guardian Life (NGL), Implant Recycling, Dignity Memorial, Doric Products, First Financial Bank, FT North America, Bio-Response Solutions, Starmark, Nomis Publications, Resomation America, SinoSource International, Cairn Partners, Bailey Family Funeral Homes, and Metro First Call.

What’s next? Be sure to save the dates for CANA’s 108th Cremation Innovation Convention at the Marriott City Center in Minneapolis, Minnesota from August 12-14, 2026. Scholarships are available from the Funeral Service Foundation to attend with free registration, free hotel stay, and up to $500 travel reimbursement – apply before April 30, 2026!

But you don’t have to wait to experience cutting-edge education from CANA. From management of people and finances in the back office, to the next level of service in the arrangement room, and confident operations in the crematory, CANA Education delivers the essential skills you and your team need to succeed. Learn more about the range of learning opportunities at cremationassociation.org/education.

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About CANA

Funeral Service Foundation Opens Applications for NFDMA and CANA Professional Development Scholarships: Applications open March 1 for 15 scholarships supporting access to national education, networking, and innovation across funeral service.

Mon, 02 Mar 2026 17:55:38 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

Funeral Service Foundation Opens Applications for NFDMA and CANA Professional Development Scholarships
Applications open March 1 for 15 scholarships supporting access to national education, networking, and innovation across funeral service.

CANA Scholarship in the News! Read about the opportunity to win a scholarship to attend the 108th Cremation Innovation Convention in Minneapolis on August 12-14, 2026!

BROOKFIELD, WI—The Funeral Service Foundation is pleased to open applications for two key professional development scholarship opportunities beginning today: the National Funeral Directors & Morticians Association (NFDMA) Annual Convention & Exposition and the Cremation Association of North America (CANA) Cremation Innovation Convention. These scholarships help funeral service professionals and students access high-quality education, national networking and innovative learning experiences at two of the profession’s most influential gatherings.

These opportunities are made possible through the generosity of donors whose contributions strengthen every part of the Foundation’s mission, including expanding access to education, leadership development and professional training across funeral service. Their partnership ensures that professionals nationwide have the tools, skills, and connections needed to serve grieving families with compassion and excellence.

“Professional gatherings like the NFDMA Annual Convention & Exposition and the CANA Cremation Innovation Convention bring our profession together in powerful ways,” said Jeff Smith, chair of the Funeral Service Foundation Board of Trustees. “These scholarships ensure that more students and professionals can access the kind of shared learning, networking and innovation that move funeral service forward.”

Scholarships Now Open

2026 NFDMA Annual Convention & Exposition Scholarships

The Funeral Service Foundation is proud to partner with NFDMA to offer scholarships for licensed funeral directors, embalmers, morticians, and students of funeral service to attend the association’s Annual Convention & Exposition. The event brings together funeral service professionals from across the world for networking, education and showcasing services and products related to the funeral service industry.

Event: August 1–6, Tampa, Florida
10 scholarships available
Applications Open: March 1 – April 30 at FuneralServiceFoundation.org/Scholarship-Opportunities/NFDMA-Convention

CANA’s 108^th Annual Cremation Innovation Convention Scholarships

In partnership with CANA, the Foundation offers scholarships for licensed funeral directors, embalmers, morticians, crematory operators, cemeterians and students of funeral service to attend the group’s Annual Convention and tradeshow. This convention unites leaders across death care together to exchange experience and innovative thinking in cremation.

Event: August 12–14, Minneapolis, Minnesota
5 scholarships available
Applications Open: March 1 – April 30 at FuneralServiceFoundation.org/Scholarship-Opportunities/Cremation-Scholarships

Other Scholarships Currently Open

Several additional Funeral Service Foundation scholarship opportunities are open as part of the 2026 scholarship season. Full details and eligibility information can be found at: FuneralServiceFoundation.org/Scholarship-Opportunities

Academic Scholarships: Applications Open February 15 – April 1 – including the CANA/Jack Springer Memorial Scholarship
Embalming & Restorative Art Seminar: Applications Open February 3 – March 5
Certified Celebrant Training: Applications Open February 3 – April 16

Application Details: Using a common application format, all scholarship candidates are required to answer four questions in no more than 250 words per question, and submit a brief video, no longer than two minutes. Late applications are not accepted. The deadline for applying is Thursday, April 30 at 11:59 p.m. CT. All applicants will be notified of their status by late June.

CANA Convention Application Link: https://fsfapply.smapply.org/prog/cana_convention_scholarships

CANA Convention Information Page: https://www.cremationassociation.org/cana26

ABOUT THE FUNERAL SERVICE FOUNDATION

Since 1945, the Funeral Service Foundation has served as the philanthropic voice of the funeral profession and has identified as the charitable arm of the National Funeral Directors Association since 1997. Donors and volunteer leaders profession-wide support the Foundation in its mission of investing in people and programs to strengthen funeral service and lift up grieving communities.

2026 Scholarship Season Underway: Funeral Service Foundation Opens Academic and Professional Development Opportunities

Sun, 15 Feb 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

2026 Scholarship Season Underway
Funeral Service Foundation Opens Academic and Professional Development Opportunities

CANA Scholarship in the News! Read about the opportunity to receive the CANA/Jack Springer scholarship below, plus news about scholarships to CANA's 108th Annual Convention.

BROOKFIELD, WI— The Funeral Service Foundation is pleased to announce applications are open- or opening soon – for a wide range of academic and professional development scholarships for 2026. Designed to support students, new professionals and experienced practitioners, these opportunities strengthen funeral service education, uplift emerging leaders and advance excellence in care for grieving communities.

This year’s scholarship season is supported by the generosity of donors whose contributions strengthen every part of the Foundation’s mission, including our commitment to expanding access to education and professional development across funeral service.

“The Funeral Service Foundation’s mission has always been to strengthen funeral service and support those who care for grieving families,” said Jeff Smith, chair of the Funeral Service Foundation Board of Trustees. “Scholarships are one of the most meaningful ways we invest in the future of our profession – they remove barriers to education, bring people together through shared learning experiences, and help cultivate skilled, compassionate professionals.”

Scholarships Now Open

Academic Scholarships

The Funeral Service Foundation awards dozens of academic scholarships annually – ranging from $2,500 to $5,000 – for students enrolled in ABFSE- or Canadian-accredited funeral service programs.
25+ scholarships
Applications Open: February 15 – April 1 at FuneralServiceFoundation.org/Scholarship-Opportunities/Academic-Scholarships

Embalming & Restorative Art Seminar

An intensive NFDA training focused on strengthening technical embalming and restorative art skills. Scholarships support registration, lodging, and travel reimbursement.
5 scholarships available
Applications Open: February 3 – March 5 at FuneralServiceFoundation.org/Scholarship-Opportunities/Embalming-Restorative-Arts-Seminar
Event: May 4 – 8, Pittsburgh, Pennsylvania

Certified Celebrant Training

This NFDA/Insight Institute program prepares participants to create and lead personalized, meaningful funeral ceremonies. Open to individuals affiliated with a funeral home.
10 scholarships available
Applications Open: February 3 – April 16 at FuneralServiceFoundation.org/Celebrant-Training
Event: June 24 – 26, Brookfield, Wisconsin

Scholarships Opening Soon

The following scholarship opportunities will open soon:

CANA Cremation Innovation Convention
Applications Open March 1 – April 30
NFDMA Annual Convention & Exposition
Applications Open March 1 – April 30
National Emerging Leaders Program (NELP)
Applications Open March 10 – April 30

More information is available at FuneralServiceFoundation.org/Scholarship-Opportunities/Professional-Development.

ABOUT THE FUNERAL SERVICE FOUNDATION

Since 1945, the Funeral Service Foundation has served as the philanthropic voice of the funeral profession and has identified as the charitable arm of the National Funeral Directors Association since 1997. Donors and volunteer leaders profession-wide support the Foundation in its mission of lifting up grieving communities by investing in people and programs that strengthen funeral service.

Navigating Difficult Decisions, Together: Join the Virtual Funeral Professionals Peer Support Meeting in February

Mon, 09 Feb 2026 18:52:11 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Navigating Difficult Decisions, Together
Join the Virtual Funeral Professionals Peer Support Meeting in February

WHEELING, IL — As a funeral professional, you always want to say "yes" to a family. Unfortunately, you’re going to encounter situations that leave you feeling not so sure. Values, expectations, ethics, policies… how do you prioritize when everything matters? The February Peer Support Meeting is dedicated to navigating these difficult situations together. Join the conversation on Tuesday, February 17 at 7:30pm ET / 6:30pm CT / 4:30pm PT.

As practitioners, we rely on our values, ethical standards, and workplace policies to guide us. Yet when those factors conflict, navigating the pressure can be emotionally draining — and even after a decision is made, the lingering feelings of tension or guilt can take a toll. This month’s meeting creates a space to talk openly about these challenges and find support from peers who understand the weight of difficult decisions.

The February session will be guided by Martha Thayer, who received emeritus status after more than 25 years of teaching and leading as Program Chair of the Mortuary Science Department at Arapahoe Community College. Martha continues her passion for lifelong learning as a presenter, trainer, and continuing education curriculum designer, specializing in the practical, day-to-day challenges faced by funeral professionals and the organizations that serve their communities. She will lead a discussion on how we balance conflicting values, ethics, policies, and family needs — and how we find peace with the decisions we make today and the challenges faced by funeral professionals and the organizations that serve their communities.

This meeting is open to anyone who serves their community during its hardest moments—from front office to back room, chapel to gravesite, suited to coveralls, and everyone in between. Apprentices, interns, and students are welcome.

No registration required. Just mark your calendar, save the Zoom link, and join us for an hour of grounding, connection, and peer support. This virtual funeral professional peer support meeting takes place Tuesday, February 17, 2026 at 7:30pm ET / 6:30pm CT / 4:30pm PT via Zoom link at at cremationassociation.org/peersupport. No registration is required, simply follow the link to join. (Please note that this meeting is hosted 30 minutes prior to previous meetings. Please double-check your time zone before attending.)

About CANA

About Funeral Professionals Peer Support

Funeral Professionals Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral sector professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

Work Smarter and Build Wealth with Kara Ludlum: Leaders Gather for CANA’s Cremation Symposium in Las Vegas this February 25-27, 2026

Mon, 02 Feb 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Work Smarter And Build Wealth With Kara Ludlum
Leaders Gather for CANA’s Cremation Symposium in Las Vegas this February 25-27, 2026

WHEELING, IL— We would do anything for the families and the communities we serve. So, how can we make sure we’ll be there for them in the future? Get your action plan in Las Vegas this February 25-27, 2026 with Kara Ludlum, CPA. Drawing on decades of personal and professional expertise, Kara will provide tips on how to help your business thrive and not just survive. During Cremation Association of North America’s 2026 Cremation Symposium she’ll take a look at how many funeral homes and cemeteries—once financially strong—are now struggling amid changing industry dynamics and persistent self-sacrificing culture.

As a second-generation funeral director, former funeral home owner, and certified public accountant, Kara Ludlum brings her unique combination of hands-on funeral service experience, financial expertise, and software innovation to this important session. Her presentation offers a practical roadmap to restore profitability and sustainability through strategies to improve cash flow, build wealth, and adapt to future demographic and economic shifts. You will learn actionable methods to manage inflation, leverage financing options, strengthen preneed programs, and move beyond burnout toward long-term financial health and business resilience.

“I grew up with parents who served in the funeral profession for over 50 years. Since 1991, I have also been providing accounting services to funeral homes and cemeteries across the United States. In the last 10 years, I have witnessed several clients who are beginning to have serious financial struggles,” shares Kara. “Why would a profession that is vital to their communities be struggling? The answer is very complex. We need to examine each of our points of service as well as our pricing for those services.” In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara will identify business trends impacting funeral homes, cemeteries, and crematories.

Gain practical insights on your business’s future planning at CANA’s 2026 Symposium:

Larry Stuart, Jr., of Raven Plume Consulting, delivers the keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, reflecting on 150 years of cremation practice and exploring what the next 150 years could hold for our profession.
A panel of legal and regulatory experts consider the Legal and Ethical Strategies for Unclaimed Remains. Tim Koch of Metro First Call, Tanya Marsh of Wake Forest University School of Law, Lara Price of Pappas Grubbs Price, and Wendy Russell Wiener of WRW Legal, PLLC, discuss how to protect your organization while honoring those left in your care with unclaimed remains.
Experienced cemeterians from coast-to-coast will tackle Cremation’s Role in Cemetery Financial Sustainability. Dan Applegate of The Arlington Memorial Gardens & Funeral Home, Steve Brown of Mount Auburn Cemetery, and Sandra Walker of Fairmount Memorial Association, will discuss trends in consumer attitudes toward cremation memorialization.
Armed with the latest stats on consumer preferences in disposition methods across different demographics, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, shares highlights from the 2025 Wake Forest Law School study in Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults.
The future is bright when it comes to AI and the efficiencies it can bring. A panel of experts take the stage to share practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Curtis Funk of Tukios, Lauren Pettine of WRW Legal, PLLC, and Kris Yee of Prelude.
Take steps to transform your hospice relationships into strategic partnerships generating measurable results. Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shares strategies to help you authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

Time to network is what makes a CANA event unique. In addition to the intimate atmosphere and meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters – including Kara – and leaders from across funeral service in all business models, locales, experience levels, and call. Get a seat at the table as we tackle today’s challenges and share solutions.

Create an action plan to implement techniques that increase your business’s financial sustainability. Register CANA’s 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

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About CANA

New Survey Shows Shifting Attitudes Toward End-of-Life Arrangements: Surprising Results from the Wake Forest Law Survey on Death Care

Wed, 28 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Tara Ebrahimi
Phone: (336) 758-5719
Wake Forest University School of Law
1834 Wake Forest Road, Suite 2105
Winston-Salem, NC 27109
ebrahit@wfu.edu

New Survey Shows Shifting Attitudes Toward End-of-Life Arrangements
Surprising Results from the Wake Forest Law Survey on Death Care

WINSTON-SALEM, NC — Caring for our dead is one of the oldest practices of society, yet attitudes and trends around death care are rapidly changing—a suspicion that was confirmed by the results of the recent Wake Forest Law Survey on Consumer Preferences in Death Care. Conducted by Professor Tanya Marsh, the foremost expert in funeral and cemetery law, the survey sought to understand the attitudes of American adults toward six methods of disposition: cremation, casket burial, donation to science, green burial, human composting, and water cremation. With data from 1,510 participants, the results reveal significant shifts in disposition preferences, and a death care landscape that is far more complex and contradictory than the prevailing narrative suggests.

Key survey findings included: 1) a growing interest in alternative methods of disposition. Over half of respondents would consider a green burial, and human composting (natural organic reduction) and water cremation (alkaline hydrolysis) are gaining traction; 2) Only about 33% of participants rank cremation as their first choice for disposition, yet the actual national cremation rate stands at 62%, suggesting a variety of external factors may be driving consumers toward cremation more frequently; 3) A surprising resurgence in interest in “traditional” casket burial among Gen Z, suggesting a potential shift away from the decades-long trajectory toward cremation; and 4) Embalming, the cornerstone of the regulation of the funeral industry, is of interest to only a minority of Americans.

Geographic location, race, religious affiliation, and political orientation were also important factors. Cremation was more popular than casket burial in the West, Northeast, and Midwest than in the South. Respondents who identified as Black preferred casket burial more than those who identified as White. Interest in green burial and human composting was fairly even across racial groups. Those who identified as Roman Catholic, Protestant, or Jewish preferred casket burial; those who identified as Atheist, Agnostic, or Nothing in Particular preferred cremation. Respondents who identified as conservative preferred casket burial over cremation, while the inverse was true for liberals. Interest in green burial and human composting was much stronger in liberals and moderates than conservatives.

“The Wake Forest Law national survey supports what funeral reform advocates have been arguing for years. The broader public wants to pursue green death options but the current regulations and laws in the funeral industry do not support the will of the people,” says Caitlin Doughty, founder of the Order of the Good Death and funeral reform advocate.

These volatile findings and insights not only underscore the urgent need for annual surveys to track shifting currents, but also serve as a call to action to all those involved in the death care field. Policymakers can use the insights to ensure that the laws keep pace with the growing consumer demand for sustainable alternatives like natural organic reduction. Simultaneously, industry stakeholders can leverage the data to better understand what the American public truly wants, and to provide a market that meets that demand.

To learn more, read the “Consumer Preferences in Death Care: An Analysis of the 2025 Wake Forest Law Survey Results” whitepaper.

* Although funding support was provided by the Cremation Association of North America (CANA), this was a completely independent academic study. CANA played no role in developing the questions, the administration of the survey, or the analysis of the data.

WAKE FOREST UNIVERSITY SCHOOL OF LAW

Founded in 1894, the School of Law at Wake Forest University is a top-ranked law school located in Winston-Salem, North Carolina.

Crematory Operations In-Person Training In Los Angeles March 3: Whittier Hosts CANA’s Industry-Leading Crematory Operations Certification Program™

Mon, 26 Jan 2026 21:02:04 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Crematory Operations In-Person Training In Los Angeles March 3
Whittier Hosts CANA’s Industry-Leading Crematory Operations Certification Program™

WHEELING, IL—If cremation is core to your business, your team needs training that ensures they have the technical, scientific, and legal knowledge to protect your operations. For more than 40 years, the Cremation Association of North America (CANA) has provided the most up-to-date training in crematory operations in the industry with the original Crematory Operations Certification Program™ (CANA COCP™). On March 3, 2026, CANA hosts a full day of live, in-person training at Rose Hills Memorial Park & Mortuaries in Whittier, serving funeral professionals across California and the west.

WHY CANA COCP CERTIFICATION MATTERS
Written and designed in collaboration with crematory and alkaline hydrolysis manufacturers, owner/operators, practitioners, and legal authorities, the CANA COCP curriculum is the only truly multi-perspective course available in our industry. It meets the certification requirement in 20 states and provides up to eight hours of continuing education (CE).

With a focus on best practices, the CANA COCP’s comprehensive curriculum covers:

Flame and water cremation processes
Equipment and operations
Chain of custody and reducing legal risk
Environmental considerations and compliance
the latest, most accurate information, ensuring professionals are up-to-date.

EXPERT-LED TRAINING IN LOS ANGELES COUNTY
On March 3, Tom Krowl of Cremation Systems and Dave Daniels of the law firm ElGuindy, Meyer & Koegel, APC head to southern California for the first in-person training of 2026 at Rose Hills Memorial Park & Mortuaries in Whittier. Learn more about the class and register at cremationassociation.org/COCP.

Discounts are available for CANA Members, active and retired military service members, and students currently pursuing a degree in funeral service or mortuary science.

FLEXIBLE ONLINE CERTIFICATION
Can’t attend in person? CANA’s Online Certification Program offers the same comprehensive training—accessible anytime, anywhere from your smartphone, tablet, or computer. Unlike static recorded lectures, the online course features interactive content on both flame cremation and alkaline hydrolysis, allowing professionals to learn at their own pace and pause or resume as needed.

To serve an increasingly diverse workforce, CANA’s Online COCP is available in English, Spanish, and French, making certification more accessible than ever.

A MARK OF DISTINCTION
Whether taken in-person or online, CANA COCP certification is recognized across the industry as a mark of excellence. Funeral professionals benefit from CANA’s decades of expertise and commitment to cremation-first education.

Registration is just $695 for both in-person and online training opportunities, and CANA Members, students, and service members receive discounts on this valuable certification – book now! Learn more about the CANA Crematory Operations Certifications Program and demo the online course on the CANA website: cremationassociation.org/COCP.

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About CANA

How Cemeteries Can Thrive in a Cremation-Driven Future: Expert Panel Discussion at CANA’s Cremation Symposium in Las Vegas this February 25-27, 2026

Mon, 26 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

How Cemeteries Can Thrive in a Cremation-Driven Future
Expert Panel Discussion at CANA’s Cremation Symposium in Las Vegas this February 25-27, 2026

WHEELING, IL— You know cremation is preparation for memorialization, not final disposition—but do your families? At the Cremation Association of North America’s 2026 Cremation Symposium, you’re invited to a panel discussion to look closely at Cremation’s Role in Cemetery Financial Sustainability. This February 25-27 in Las Vegas, explore how cemeteries can remain financially sustainable while adapting to today’s shifting consumer preferences.

Ever wondered if your experience with families is part of a growing trend? Are consumer attitudes toward cremation memorialization shifting? This is the discussion you can’t afford to skip! Learn what’s possible when you embrace innovative cremation memorialization options. Our panelists will present you with forward-thinking strategies that honor the original vision for each cemetery while also preparing them for tomorrow’s challenges. Moderated by Larry Stuart, Jr., founder of Raven Plume Consulting, this expert panel features: Dan Applegate, President & CEO of The Arlington Memorial Gardens & Funeral Home, who has 40 years of leadership experience focused on cemetery growth and sustainability through diversification and cremation economy strategies; Steve Brown, a mission-driven leader at Mount Auburn Cemetery, who is spearheading modernization initiatives and inventory expansion to meet evolving consumer needs; and Sandra Walker, COO of Fairmount Memorial Association, who directs seven cemeteries and five funeral homes with a rare blend of regulatory expertise, operational precision, and empathetic leadership honed over 26 years in funeral care.

“There's really no motive, so to speak, financially. Obviously, we're a business, and we want to do well enough to continue to maintain our business, but that is not our primary goal,” emphasized Sandra Walker. “Our primary goal is to serve our community. This strategy just has a different feel to it, because the pressure isn't to continue to just keep making money – that's not the focus. The focus is to serve and, through service, success will come.” Join the conversation on Cremation’s Role in Cemetery Financial Sustainability, sponsored by SinoSource International, and discover how to position your cemetery for long-term relevance and impact and bring new memorialization options to the families you serve.

>Bring the future into focus at CANA’s 2026 Symposium:

Larry Stuart, Jr., of Raven Plume Consulting, delivers the keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, reflecting on 150 years of cremation practice and exploring what the next 150 years could hold for our profession.
A panel of legal and regulatory experts consider the Legal and Ethical Strategies for Unclaimed Remains. Tim Koch of Metro First Call, Tanya Marsh of Wake Forest University School of Law, Lara Price of Pappas Grubbs Price, and Wendy Russell Wiener of WRW Legal, PLLC, discuss how to protect your organization while honoring those left in your care with unclaimed remains.
Armed with the latest stats on consumer preferences in disposition methods across different demographics, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, shares highlights from the 2025 Wake Forest Law School study in Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults.
In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shares insights on why formerly financially strong funeral homes and cemeteries are now struggling and how to restore profitability and sustainability.
The future is bright when it comes to AI and the efficiencies it can bring. A panel of experts take the stage to share practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Curtis Funk of Tukios, Lauren Pettine of WRW Legal, PLLC, and Kris Yee of Prelude.
Take steps to transform your hospice relationships into strategic partnerships generating measurable results. Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shares strategies to help you authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

Ample time to network makes a CANA event unique. In addition to the intimate atmosphere and meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters – including Dan, Steve, and Sandra – and leaders from across funeral service in all business models, locales, experience levels, and call. Get a seat at the table as we tackle today’s challenges and share solutions.

Discover how to position cremation in your cemetery for future success. Register CANA’s 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

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About CANA

CANA’S 2026 Cremation Symposium Explores AI’s Role in Death Care: Look toward the future in Las Vegas this February 25-27, 2026

Mon, 19 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’S 2026 Cremation Symposium Explores AI’s Role in Death Care
Look toward the future in Las Vegas this February 25-27, 2026

WHEELING, IL— Artificial intelligence isn’t just the next tech-world buzzword—it’s already changing how funeral professionals work. At the Cremation Association of North America’s 2026 Cremation Symposium, the AI Panel Discussion is your chance to get ahead of the curve. This February 25-27 in Las Vegas, you can hear from leading voices in technology, law, and innovation when they the share real-world applications, cautionary tales, and practical tools you can start using now.

If you’ve wondered how AI can save time, reduce errors, and enhance the personal touch families expect, this is the discussion you can’t afford to skip. Learn what’s possible today—and what’s coming next— from experts who are shaping the future of death care. Moderated by Lara Price, shareholder in Pappas Grubbs Price law firm and CANA legal counsel, this dynamic panel features: Curtis Funk, founder and CEO of Tukios where he has spent the last 18 years providing products and services exclusively to funeral homes; Lauren Pettine, a Florida-licensed attorney with WRW Legal, PLLC who focuses her practice on regulatory deathcare law, supporting businesses and individuals that interact with administrative agencies and statutory frameworks impacting the deathcare industry; and Kris Yee, co-founder and CEO of Prelude with 25 years of experience in tech, SaaS, and startups who brings both technical expertise and a human-centered approach to innovation in deathcare to help families plan ahead.

Together, these panelists will bring a balanced approach of optimistic ideas and cautionary tales for AI-curious funeral professionals. “Artificial intelligence is a tool that can be used to make the funeral profession better,” asserts Lauren Pettine. “It is helpful for, say, performing administrative tasks or assisting with note-taking during arrangement conferences. However, because this is such a new technology, artificial intelligence should be used judiciously.” Panelist Curtis Funk adds, “We’re just getting started with what AI can do to support funeral professionals. There are new features designed to save you time, reduce errors, and make your work even more efficient without sacrificing the personal touch that families rely on.”

More future-focused sessions await at CANA’s 2026 Symposium:

Larry Stuart, Jr., of Raven Plume Consulting, delivers the keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, reflecting on 150 years of cremation practice and exploring what the next 150 years could hold for our profession.
A panel of legal and regulatory experts consider the Legal and Ethical Strategies for Unclaimed Remains. Tim Koch of Metro First Call, Tanya Marsh of Wake Forest University School of Law, Lara Price of Pappas Grubbs Price, and Wendy Russell Wiener of WRW Legal, PLLC, discuss how to protect your organization while honoring those left in your care with unclaimed remains.
Experienced cemeterians from coast-to-coast will tackle Cremation’s Role in Cemetery Financial Sustainability. Dan Applegate of The Arlington Memorial Gardens & Funeral Home, Steve Brown of Mount Auburn Cemetery, and Sandra Walker of Fairmount Memorial Association, will discuss trends in consumer attitudes toward cremation memorialization.
Armed with the latest stats on consumer preferences in disposition methods across different demographics, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, shares highlights from the 2025 Wake Forest Law School study in Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults.
In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shares insights on why formerly financially strong funeral homes and cemeteries are now struggling and how to restore profitability and sustainability.
Take steps to transform your hospice relationships into strategic partnerships generating measurable results. Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shares strategies to help you authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

Time to network is what makes a CANA event unique. In addition to the intimate atmosphere and shared meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters – including Curtis, Lauren, and Kris – and leaders from across funeral service in all business models, locales, experience levels, and call volumes. Get a seat at the table as we tackle today’s challenges and share solutions.

Get the scoop about how AI is being used in death care – and what you should know about using it in your business. Register CANA’s 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

###

About CANA

2026 Crematory Operations In-Person Trainings Announced - Earn Your Crematory Operations Certification Online or In-Person: Recognized In 19 States and Backed By 40+ Years of Expertise

Mon, 12 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

2026 Crematory Operations In-Person Trainings Announced
Earn Your Crematory Operations Certification Online or In-Person: Recognized In 19 States and Backed By 40+ Years of Expertise

WHEELING, IL—If cremation is core to your business, your team needs training that ensures they have the technical, scientific, and legal knowledge to protect your operations. For more than 40 years, the Cremation Association of North America (CANA) has set the standard for crematory operations training with the original Crematory Operations Certification Program™ (CANA COCP™)—modernized to become the first and only program to include both flame and water cremation.

In 2026, CANA offers multiple opportunities for professionals to earn this essential certification in-person or online, meeting the certification requirement in 20 states and providing up to eight hours of continuing education (CE) hours. The CANA COCP is the trusted source for certification of more than 2,000 professionals each year.

WHAT MAKES THE CANA COCP™ UNIQUE?
CANA is the first and only association to provide comprehensive training on both flame and water cremation processes, including equipment, operations, and best practices. The program delivers a detailed look at critical procedures such as chain of custody, reducing legal risk, and addressing environmental concerns. Every course—whether in-person or online—is developed with input from leading flame cremator and alkaline hydrolysis manufacturers, ensuring participants receive the most current and accurate information.

2026 In-Person Training Schedule

Whittier, CA – March 3: Tom Krowl of Cremation Systems and Dave Daniels of law firm ElGuindy, Meyer & Koegel, APC head to southern California for the first in-person training of 2026.
St. Petersburg, FL – June 23: John Mitchell of IR Environmental and Wendy Russell Wiener of WRW Legal share their crematory operations expertise with attendees in the Tampa Bay area.
Loveland, CO – October 12: Tom Krowl and Dave Daniels offer training to meet the new Colorado requirements for certification ahead of the Colorado Funeral Directors Association 2026 Annual Convention.
Albany, NY – November 3: Exclusively for New York operators, Larry Stuart, Jr. of Raven Plume Consulting and Wendy Russell Wiener offer New York State-specific training in collaboration with the New York State Division of Cemeteries, the New York State Department of Environmental Conservation and the New York State Association of Cemeteries.

ONLINE CERTIFICATION: FLEXIBLE, INTERACTIVE, MULTILINGUAL
CANA’s Online COCP makes certification accessible anytime, anywhere. Unlike static recorded lectures, the online course offers interactive content on both flame and water cremation, allowing professionals to learn at their own pace. Plus, in addition to English, CANA now offers Spanish and French translations, expanding access to cremation best practices for North America’s diverse workforce.

WHY CHOOSE CANA CERTIFICATION?
Whether taken in-person or online, CANA COCP™ certification is a mark of distinction—recognized across the industry and developed in collaboration with crematory manufacturers, operators, practitioners, and legal experts. With CANA’s decades of experience, funeral professionals gain confidence and credibility in crematory operations. Join the 2,000 professionals who are CANA certified each year and register today!

Registration is just $695, with discounts for CANA Members, students, and service members. Learn more and demo the online course at cremationassociation.org/COCP.

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About CANA

Learning Paths for Funeral Professionals at Every Career Stage - Prepare for the future with cremation-first education: CANA offers online and in-person programs for every role

Mon, 12 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Learning Paths for Funeral Professionals at Every Career Stage
Prepare for the future with cremation-first education: CANA offers online and in-person programs for every role

WHEELING, IL— 2026 marks a historic milestone: the sesquicentennial of modern cremation in the United States. Now that 150 years have passed since the first cremation in a modern crematory, this anniversary is more than a celebration of the past; it’s an opportunity to reflect on how far the profession has come and to look ahead at the innovations shaping its future. As cremation continues to rise as the preferred form of disposition, funeral professionals must be prepared to meet evolving expectations with knowledge, skill, and confidence.

Whether you’re an experienced owner or manager seeking to stay ahead of industry trends, a new manager building essential leadership skills, a career professional focused on practical expertise, or an operations team member committed to best practices and safety, the Cremation Association of North America (CANA) has you covered. In this landmark year, CANA proudly offers a comprehensive range of learning opportunities designed for every stage of your career. Continuing our mission as the trusted authority on all aspects of cremation, CANA’s education programs provide the tools you need to succeed in today’s dynamic environment—and prepare for the future.

By 2033, cremation is projected to be the preferred form of disposition in every state, with rates already surpassing 80% in some regions. Meeting families where they are, adapting operations for growing demand, and positioning your business for long-term success requires cremation-first education. 2026 is the perfect time to invest in your future and try CANA professional development and training.

EDUCATION FOR EVERY CAREER STAGE

Experienced Owners and Managers: Take advantage of unique in-person opportunities. Further your leadership and strategic growth at CANA’s mid-winter Cremation Symposium and late-summer Annual Cremation Innovation Convention. Explore industry trends and connect face-to-face with colleagues from across the profession. CANA’s 2026 Symposium returns to the Paris Hotel and Casino in Las Vegas to discuss today’s trends, tackle tomorrow’s challenges and bring your business’s future success into focus: cremationassociation.org/future.
The 108^th Annual Convention at the Marriott City Center in Minneapolis, Minnesota August 12-14, 2026, unites some of the most forward-thinking leaders in an intimate, focused event. Share ideas, learn from experts, and see the newest products and services offered by industry suppliers: cremationassociation.org/cana26.

New Managers: Whether you’re stepping into a fresh role or seeking success through advancement, you’ll benefit from the most recent addition to CANA’s course lineup. Gain essential skills in management of people and finances with the CANA Deathcare Business Administration Certification. Our 10-week virtual program, kicking off on April 1, allows you to work at your own pace and tailor your learning to your personal schedule, with bi-weekly live facilitation providing an opportunity to address how each lesson applies to your business and gain feedback from your peers: goalmakers.com/CANA.

Career Professionals: Discover focused, practical learning at any stage with education that provides immediate practical application to the job at hand. From body preparation and FTC compliance to communication skills and understanding grief expressions, CANA’s Online Education offers targeted training in a bite-sized format with cremation at the core: cremationassociation.org/eduonline.

Pull it all together as a CANA-Certified Cremation Specialist and your expertise will demonstrate to families that you care. Join the 2026 cohort this year and complete the online program at your own pace, starting on April 1: cremationassociation.org/ccs.

Operations Staff across the industry continue to rely on CANA for essential crematory operations training. Available online or in-person, the CANA Crematory Operations Certification Program (COCP) serves as the foundational credential for cremation in your business.
The CANA COCP evolves with the modern practice to be available both in-person throughout the year and completely online and on-demand. The program features both flame cremation and alkaline hydrolysis (water cremation); targeted options for pet crematories and alkaline hydrolysis facilities; state-specific refreshers; and multilingual options (English, Spanish, French): cremationassociation.org/COCP.

Additionally, CANA’s Natural Organic Reduction Operations Certification (NOROC) offers a valuable introduction to this newest disposition method and what it could mean for your operations—ensuring your team is ready for what’s next: cremationassociation.org/NOROC.

WHY CANA EDUCATION?
With CANA Education, you gain the knowledge to reach today’s consumer and the readiness to meet tomorrow’s demand. Each course is developed in collaboration with business leaders, educators, manufacturers, practitioners, and legal authorities to ensure relevance and quality for the modern professional.

Programs are approved for continuing education credits, meet state certification requirements (as applicable), and help you progress toward the Certified Funeral Service Practitioner (CFSP) designation from the Academy of Professional Funeral Service Practice.

A MILESTONE YEAR, A FUTURE-FOCUSED COMMUNITY
In the sesquicentennial year of modern cremation, investing in professional cremation education means joining a community of experts and practitioners who honor the field’s history while advancing its future. When you register for a CANA certification program, attend a convention or symposium, enroll in an online class, or join as a member, you become part of a network united by cremation at its core.

CANA is a recognized and valued brand for all things cremation. As we commemorate 150 years of innovation, funeral professionals benefit from the association’s decades of expertise, forward-looking curriculum, and unwavering commitment to quality—positioning your business to thrive in the years ahead.

Learn more about how CANA Education offers something for every career stage. Visit the CANA website: cremationassociation.org/education.

###

About CANA

Practical Strategies For Unclaimed Remains: CANA’s 2026 Cremation Symposium - Expert Panel Discussion at CANA Symposium in Las Vegas this February 25-27, 2026

Mon, 12 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Practical Strategies For Unclaimed Remains: CANA’s 2026 Cremation Symposium
Expert Panel Discussion at CANA Symposium in Las Vegas this February 25-27, 2026

WHEELING, IL— Cremated remains aren’t picked up. After the body is in your care, a family dispute erupts and no one is willing to take responsibility for the disposition of their decedent. The funeral home hasn’t provided the required authorizations to perform the cremation, so the body occupies the tightly limited refrigeration space at your crematory. Feel familiar?

Unclaimed remains seems to be a growing trend with no end in sight. CANA’s 2026 Cremation Symposium presents an essential panel discussion to uncover the legal, ethical, and operational risks tied to unclaimed remains this February 25-27 at the Paris Las Vegas Hotel & Casino.

From the cremated remains in secured storage to those unclaimed bodies in your care, this issue is more common – and more complex – than most are willing to admit. “While some situations of unclaimed remains may be preventable through implementation of sound policies and procedure, it is virtually impossible to prevent them completely,” cautions CANA Legal Counsel Lara Price, shareholder in Pappas Grubbs Price law firm. “Often, there are no easy answers for what to do when there are unclaimed remains, and most require expenditure of time and money to solve. Sometimes, dedicated staff can resolve the problem.” Lara Price moderates this can’t-miss panel to uncover the hidden risks of unclaimed remains and learn how to protect your organization while honoring those left in your care.

Joining the Legal and Ethical Strategies for Unclaimed Remains: Panel Discussion are experts in funeral regulation, compliance, and law. Tim Koch, owner of Metro First Call, has been a licensed funeral director for 43 years and served as a Mortician Investigator for the State of Minnesota for 20 years licensing the funeral homes, crematories, and funeral directors and inspecting facilities and investigating consumer complaints. Tanya D. Marsh is Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, where she teaches courses in property, estates and trusts law, in addition to the only course in a U.S. law school on funeral and cemetery law. As Managing Member of WRW Legal, PLLC, Wendy Russell Wiener practices regulatory deathcare industry and regulatory insurance law, representing entities and individuals who interact with the administrative agencies that regulate all aspects of the deathcare and insurance industries.

Talk about today’s challenges and discover solutions for your future success with experts at CANA’s 2026 Symposium:

Larry Stuart, Jr., of Raven Plume Consulting, delivers the keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, reflecting on 150 years of cremation practice and exploring what the next 150 years could hold for our profession.
Experienced cemeterians from coast-to-coast will tackle Cremation’s Role in Cemetery Financial Sustainability. Dan Applegate of The Arlington Memorial Gardens & Funeral Home, Steve Brown of Mount Auburn Cemetery, and Sandra Walker of Fairmount Memorial Association, will discuss trends in consumer attitudes toward cremation memorialization.
Armed with the latest stats on consumer preferences in disposition methods across different demographics, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, shares highlights from the 2025 Wake Forest Law School study in Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults.
In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shares insights on why formerly financially strong funeral homes and cemeteries are now struggling and how to restore profitability and sustainability.
The future is bright when it comes to AI and the efficiencies it can bring. A panel of experts take the stage to share practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Curtis Funk of Tukios, Lauren Pettine of WRW Legal, PLLC, and Kris Yee of Prelude.
Take steps to transform your hospice relationships into strategic partnerships generating measurable results. Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shares strategies to help you authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

Generous time dedicated to networking is what makes a CANA event unique. In addition to the intimate atmosphere and meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters – including Wendy – and leaders from across funeral service in all business models, locales, experience levels, and call. Get a seat at the table as we tackle today’s challenges and share solutions.

Explore proactive strategies to reduce liability and improve outcomes with unclaimed remains in your business. Register CANA’s 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

###

About CANA

Kick Off the New Year with a RESET: Join the Virtual Funeral Professionals Peer Support Meeting in January

Mon, 12 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Kick Off the New Year with a RESET
Join the Virtual Funeral Professionals Peer Support Meeting in January

WHEELING, IL — Start the new year with steadiness and nurturing. The January Peer Support Meeting is a space for funeral professionals to reconnect after the holidays and explore the three RESET pillars: Strong Ground, Nervous System Reset, and Compassionate Presence. Join the conversation on Tuesday, January 20 at 7:30pm ET / 6:30pm CT / 4:30pm PT.

The monthly peer support meeting will talk about how micro-resets can help ground you between arrangements, how that groundedness supports you in staying present when families are overwhelmed, and how compassionate presence allows you to show up in a way that honors both the families you service and you. Together, these RESET pillars support you in navigating a profession that asks so much of the heart and body.

This is a peer support meeting, not a training or webinar. During our hour together, you can expect:

a gentle grounding practice to help you arrive
a brief introduction to the RESET pillars
space to share your experiences—or simply listen
supportive conversation with people who understand funeral service
a simple micro-reset you can use in your daily work

Meet the Facilitators

Michelle Petitpas is a writer, speaker, teacher, coach/consultant, and founder of Heal the Healthcarers. She also just happens to be a nurse.?Her mission in life is to Create Love and Light to connect healing and health for transformation.?These are skills she pulls from her suitcase of lived experiences of personal loss and grief. She is willing to share what she has learned through open communication and connection.

Lisa Smith is a fourth-generation licensed funeral director and embalmer, as well as a certified crematory operator and celebrant. She has enjoyed a 30-year career as an experienced mortuary science educator and serves on the Board of Directors of Funeral Professionals Peer Support.

No registration required. Just mark your calendar, save the Zoom link, and join us for an hour of grounding, connection, and peer support. This virtual funeral professional peer support meeting takes place Tuesday, January 20, 2026 at 7:30pm ET / 6:30pm CT / 4:30pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join. (Please note that this meeting is hosted 30 minutes prior to previous meetings. Please double-check your time zone before attending.)

About CANA

About Funeral Professionals Peer Support

Tomorrow’s Consumers In Focus: CANA’s 2026 Cremation Symposium - New Consumer Disposition Research to be Presented at CANA Symposium this February

Mon, 05 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Tomorrow’s Consumers In Focus: Cana’s 2026 Cremation Symposium
New Consumer Disposition Research to be Presented at CANA Symposium this February

WHEELING, IL— For the last 50 years, the cremation rate has been steadily rising, gaining ground over casketed burial. But could that ground be shifting? Explore that possibility as Professor Tanya Marsh reveals new consumer research from the 2025 Wake Forest Law School study on disposition preferences at CANA’s 2026 Cremation Symposium at Paris Las Vegas this February 25-27.

For five decades, the American death care industry has seen a steady movement away from casket burial and towards cremation. New research on consumer preferences in disposition methods suggests a potential and unexpected reversal of the current trajectory. In Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at the Wake Forest University School of Law, highlights some of the big-picture results of the 2025 Wake Forest Law School study on six legalized disposition methods and notes three possible explanations for this possible shift in her session at the CANA Symposium.

“Families need a trusted guide to sort through an increasing number of options,” reminds Tanya. “Seize the opportunity to become your community’s expert on all disposition options. Learn the logistics of less common services so that, when a family has a question about any option, you ensure you are their first and most trusted call.” Tanya’s session will explore proactive strategies to understand and adapt new disposition methods to honor a wider spectrum of final wishes and support every family, regardless of their choices.

Generate more solutions to the ever-evolving death care profession with every session at CANA’s 2026 Symposium:

Larry Stuart, Jr., of Raven Plume Consulting, delivers the keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, reflecting on 150 years of cremation practice and exploring what the next 150 years could hold for our profession.
A panel of legal and regulatory experts consider the Legal and Ethical Strategies for Unclaimed Remains. Tim Koch of Metro First Call, Tanya Marsh of Wake Forest University School of Law, Lara Price of Pappas Grubbs Price, and Wendy Russell Wiener of WRW Legal, PLLC, discuss how to protect your organization while honoring those left in your care with unclaimed remains.
Experienced cemeterians from coast-to-coast will tackle Cremation’s Role in Cemetery Financial Sustainability. Dan Applegate of The Arlington Memorial Gardens & Funeral Home, Steve Brown of Mount Auburn Cemetery, and Sandra Walker of Fairmount Memorial Association, will discuss trends in consumer attitudes toward cremation memorialization.
In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shares insights on why formerly financially strong funeral homes and cemeteries are now struggling and how to restore profitability and sustainability.
The future is bright when it comes to AI and the efficiencies it can bring. A panel of experts take the stage to share practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Curtis Funk of Tukios, Lauren Pettine of WRW Legal, PLLC, and Kris Yee of Prelude.
Take steps to transform your hospice relationships into strategic partnerships generating measurable results. Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shares strategies to help you authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

Time to network is what makes a CANA event unique. In addition to the intimate atmosphere and meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters and leaders from across funeral service in all business models, locales, experience levels, and call. Get a seat at the table as we tackle today’s challenges and share solutions.

Many in the industry fight change but, if you’re ready to embrace it, join Tanya Marsh and your colleagues from across funeral and cemetery service this February. Register CANA’s 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

###

About CANA

Learning Paths for Funeral Professionals at Every Career Stage - Prepare for the future with cremation-first education: CANA offers online and in-person programs for every role

Mon, 05 Jan 2026 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Learning Paths for Funeral Professionals at Every Career Stage
Prepare for the future with cremation-first education: CANA offers online and in-person programs for every role

WHEELING, IL—2026 marks a historic milestone: the sesquicentennial of modern cremation in the United States. Now that 150 years have passed since the first cremation in a modern crematory, this anniversary is more than a celebration of the past; it’s an opportunity to reflect on how far the profession has come and to look ahead at the innovations shaping its future. As cremation continues to rise as the preferred form of disposition, funeral professionals must be prepared to meet evolving expectations with knowledge, skill, and confidence.

EDUCATION FOR EVERY CAREER STAGE
Experienced Owners and Managers: Take advantage of unique in-person opportunities. Further your leadership and strategic growth at CANA’s mid-winter Cremation Symposium and late-summer Annual Cremation Innovation Convention. Explore industry trends and connect face-to-face with colleagues from across the profession. CANA’s 2026 Symposium returns to the Paris Hotel and Casino in Las Vegas to discuss today’s trends, tackle tomorrow’s challenges and bring your business’s future success into focus: cremationassociation.org/future.
The 108^th Annual Convention at the Marriott City Center in Minneapolis, Minnesota August 12-14, 2026, unites some of the most forward-thinking leaders in an intimate, focused event. Share ideas, learn from experts, and see the newest products and services offered by industry suppliers: cremationassociation.org/cana26.

Learn more about how CANA Education offers something for every career stage. Visit the CANA website: cremationassociation.org/education.

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About CANA

Connect, Collaborate, and Generate Ideas: CANA’s 2026 Cremation Symposium - Exchange Information and Inspiration at Symposium Roundtable in February

Mon, 29 Dec 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Connect, Collaborate, and Generate Ideas: CANA’s 2026 Cremation Symposium
Exchange Information and Inspiration at Symposium Roundtable in February

WHEELING, IL— What does hospice have to do with cemetery sustainability? What does AI have to do with consumer preferences for disposition? What legal, ethical, and operational risks are tied to unclaimed remains? Join the dialogue and discuss the changes that will drive the future of your business during the roundtable session at CANA’s 2026 Cremation Symposium in Las Vegas this February 25-27, 2026.

Networking is what makes a CANA event truly unique, and the 2026 Symposium in Las Vegas is no exception. Set amidst an intimate atmosphere featuring shared meals and spontaneous conversations, attendees will experience the crowd-favorite Roundtables session—a dynamic opportunity to engage directly with presenters and leaders from across the funeral service profession.

This interactive session brings together professionals from all business models, locales, and experience levels to tackle today’s challenges and share practical solutions. Take your place among the innovators shaping the future of funeral service and your business.

Hosting CANA’s Roundtable session are:

Larry Stuart, Jr., of Raven Plume Consulting, to reflect on 150 years of cremation practice and explore what the next 150 years could hold for our profession.
Wendy Russell Wiener of WRW Legal, PLLC, to discuss legal and ethical strategies for unclaimed remains to protect your organization while honoring those left in your care.
Dan Applegate of The Arlington Memorial Gardens & Funeral Home, Steve Brown of Mount Auburn Cemetery, and Sandra Walker of Fairmount Memorial Association, to chat about cremation memorialization and its role in cemetery financial sustainability.
Kara Ludlum, CPA and licensed funeral director, to share ideas on restoring profitability and sustainability to funeral homes and cemeteries.
Curtis Funk of Tukios, Lauren Pettine of WRW Legal, PLLC, and Kris Yee of Prelude, to brainstorm practical capabilities and cautionary tales about AI usage in death care.
Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, to help you transform your hospice relationships into strategic partnerships.

Join the roundtable discussions with Symposium presenters and dive deeper into key topics, ask lingering questions, and exchange ideas with industry leaders and peers. It’s the perfect opportunity to reflect on what you’ve learned, spark new insights, and leave inspired to apply fresh strategies to your work.

Pull up a chair and help craft solutions for tomorrow’s challenges. Register CANA’s 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

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About CANA

Funeral Service Foundation Invests $90,000 in Future Funeral Service Professionals - Recipients represent 15 U.S. states, two Canadian provinces, and 18 funeral service programs.

Thu, 18 Dec 2025 21:09:33 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

Funeral Service Foundation Invests $90,000 in Future Funeral Service Professionals
Recipients represent 15 U.S. states, two Canadian provinces, and 18 funeral service programs.

CANA Scholarship in the News! Read about the Fall 2025 winner of the CANA/Jack Springer scholarship below.

BROOKFIELD, WI— Thanks to the generosity of its donors, the Funeral Service Foundation awarded 31 academic scholarships this fall totaling $90,000 to students across North America. Recipients hail from 15 U.S. states and two Canadian provinces and attend 18 funeral service programs, showcasing the wide reach of the Foundation’s commitment to supporting future professionals.

“Our scholarship program is an investment in the future of funeral service,” said Jeff Smith, Chair of the Funeral Service Foundation. “These students represent the next generation of leaders who will serve families with compassion and professionalism. We are proud to support their education and help them succeed in this meaningful career.”

Since awarding its first academic scholarship in 2002, the Foundation has expanded its program to include multiple named scholarships that honor and memorialize influential funeral service professionals and organizations.

This fall’s awards included the inaugural Tom Johnson Scholarship, honoring the legacy of Tom Johnson, a respected leader and advocate in the funeral service profession. Johnson was posthumously awarded the Distinguished Service Award in 2024, and donations from across the profession helped memorialize him through this scholarship.

In total, the Foundation awarded 31 scholarships, which included 20 named scholarships, nine Foundation ’45 scholarships honoring the founding year of the Funeral Service Foundation, and two scholarships awarded to military veterans through the Journey to Serve initiative, in partnership with the ICCFA Educational Foundation.

The Foundation’s academic scholarship program runs in two annual cycles – spring and fall. The next application window is February 15 – April 1.

Academic Scholarship Fall Class of 2025:

Foundation '45 Scholarship | $5,000

Katy Bernard, Lubbock, Texas (Southern Illinois University – Mortuary Science and Funeral Service)
Tess Martin, Winnipeg, Manitoba, Canada (Canadian College of Funeral Service)

Foundation '45 Scholarship | $5,000

Lilly Meade, Englewood, Colorado (Arapahoe Community College – Mortuary Science Program)
Amber Revelt, Parma, Ohio (Pittsburgh Institute of Mortuary Science)
Jenifer Williams, Hoschton, Georgia (Gupton-Jones College of Funeral Service)

APFSP/Fitzgerald Memorial Scholarship | $2,500

Mallory Brown, Pittsburgh, Pennsylvania (Pittsburgh Institute of Mortuary Science)

Bob Horn Scholarship | $2,500

Jasmine Yang>, St. Louis, Missouri (St. Louis Community College at Forest Park – Funeral Service Education)

CANA/Jack Springer Memorial Scholarship | $2,500

Samia Craft, Castle Rock, Colorado (Arapahoe Community College – Mortuary Science Program)

Foundation '45 Scholarship | $2,500

Amy Burr, Grovetown, Georgia (Pittsburgh Institute of Mortuary Science)
Rane Halloran, Frederick, Maryland (Community College of Baltimore County-Catonsville – Mortuary Science Program)
Thiago Nielsen, Millcreek, Utah (Salt Lake Community College – Mortuary Science Program)
Riley Roldan, Loveland, Ohio (Cincinnati College of Mortuary Science)

Funeral Directors Life Memorial Scholarship | $2,500

Jody Bryant, Statesboro, Georgia (Ogeechee Technical College – Funeral Service Education)

John Carmon Scholarship | $2,500

Robin Warren, Danville, Virginia (Brightpoint Community College – Funeral Services Program)

Joseph E. Hagan Memorial Scholarship | $2,500

Lauren Kreuser, Mayville, Wisconsin (Milwaukee Area Technical College-West Campus – Funeral Service Program)

Louis & Josephine Pontone Memorial Scholarship | $2,500

Melissa Varghese, Macomb Township, Michigan (Wayne State University – Mortuary Science Program)

Memorial Classic Scholarship | $2,500

Sydney Dietz, Morris, Minnesota (University of Minnesota – Program of Mortuary Science)
Charae Kiplin, Loganville, Georgia (Gupton-Jones College of Funeral Service)
Wayne Latimer Jr., Tulsa, Oklahoma (Dallas Institute of Funeral Service)
Ansley Williams, Lincoln, Nebraska (Des Moines Area Community College – Mortuary Science Program)

NGL - Harry Pontone Memorial Scholarship | $2,500

Karen Coles, Gainesville, Florida (Gupton-Jones College of Funeral Service)
Jena Thompson, Herrin, Illinois (Southern Illinois University – Mortuary Science and Funeral Service)

NGL - Mark Hornibrook Memorial Scholarship | $2,500

Arianna Roland, Springfield, Ohio (Cincinnati College of Mortuary Science)
Nicolette Roether, Kelowna, British Columbia, Canada (Canadian College of Funeral Service)

Shipley Rose Buckner Memorial Scholarship | $2,500

Azuree McGee, Nashville, Ohio (Gupton-Jones College of Funeral Service)

Steve Lang Scholarship (Homesteaders) | $2,500.00

Lindsey Vatter, New Castle, Pennsylvania (Pittsburgh Institute of Mortuary Science)

Steve Mack Memorial Scholarship | $2,500.00

Charell Valentine, Munhall, Pennsylvania (Pittsburgh Institute of Mortuary Science)

Todd Van Beck Memorial Scholarship | $2,500.00

Carly Moran, Portage La Prairie, Manitoba, Canada (Canadian College of Funeral Service)

Tom Johnson Memorial Scholarship | $2,500

Wesley Manning, Leesville, Louisiana (Commonwealth Institute of Funeral Service)

Academic Scholarship for Veterans:

The Funeral Service Foundation, in partnership with the ICCFA Educational Foundation, offers academic scholarships to United States and Canadian military veterans, as part of the Journey to Serve initiative. Offered twice a year, scholarships range from $2,500-$5,000 and are available to military veterans who are 18 years of age or older at the time of application and who are currently enrolled (or accepted into) in an ABFSE-accredited funeral service program. Learn more about the Journey to Serve at www.JourneyToServe.com.

Journey to Serve Scholarship | $5,000

Monica Weisfeld, Mount Prospect, Illinois (Worsham College of Mortuary Science)

Hunter M. Harbeson Memorial Scholarship | $2,500

Mark Biolo, Lakeville, Minnesota (Pittsburgh Institute of Mortuary Science)

In Their Words:
In their own words, scholarship recipients express what this support means to them as they prepare to serve their communities through funeral service.

“I am writing to express my deepest gratitude for selecting me as a recipient of the 2025 Fall Military Academic Scholarship. As a veteran Navy Officer pursuing a vocation in mortuary science, this scholarship is much more than financial assistance – it is an affirmation of my commitment to continue to serve others in a new and most important way.”

Mark Biolo, Hunter M. Harbeson Memorial Scholar

“Your investment in my education enhances my capacity to enter the field prepared, self-assured and determined to provide compassionate care.”

Samia Craft, CANA/Jack Springer Scholar

“I am truly grateful for the sense of community within funeral service and for generous people like yourselves who continue to encourage and uplift the next generation of funeral professionals.”

Sydney Dietz, Memorial Classic Scholar

“I am in my second year of apprenticeship in Winnipeg, Manitoba, Canada, where my love of funeral service has blossomed. Over my last year of study, I have been eager to learn, listen and be a part of this ever-growing professional community. I am proud to be a student of the Canadian College of Funeral Service, where I have been able to hone many necessary skills for both my funeral directing and embalming licenses.

Through my work in funeral service, I have had the honor of caring for the bereaved and their loved ones, learning how to best assist and meet the needs of different families. Receiving this scholarship will allow me to continue pursuing a career I am passionate about, and this investment in my education and future goals will not be forgotten.”

Tess Martin, Foundation ’45 Scholar

“Being rewarded with this scholarship demonstrates that I am achieving my goals, manifesting the life that I have always dreamed of, and following a career path that I was always meant to follow. The scholarship money also allows me to focus more on being a funeral director apprentice, a student a partner and a mom to my wonderful daughter.”

Amber Revelt, Foundation ’45 Scholar

“Thank you so much for this extraordinary gift to help me pursue my calling as a funeral director and embalmer. When I embarked on this journey, I knew it would be challenging – funeral service is my second career and meant starting over in many ways. But every day I spend working with families affirms for me – with absolute certainty – this is where I’m supposed to be.”

Jasmine Yang, Bob Horn Scholar

FOUNDATION SCHOLARSHIPS OR FUNDED NOW ACCEPTING APPLICATIONS OR OPENING SOON:

Meet the Mentors Program: Applications close January 12, 2026. https://nfda.org/conferences/meet-the-mentors
2026 Professional Women’s Conference: Scholarships will open January 2, 2026, and close February 5, 2026. https://www.funeralservicefoundation.org/scholarship-opportunities/nfda-professional-womens-conference-scholarships/

ABOUT THE FUNERAL SERVICE FOUNDATION

Lacy Robinson Opens Doors to Hospice Partnerships - Robinson presents at CANA’s Symposium in Las Vegas this February 25-27, 2026

Mon, 15 Dec 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Lacy Robinson Opens Doors to Hospice Partnerships
Robinson presents at CANA’s Symposium in Las Vegas this February 25-27, 2026

WHEELING, IL— Approximately 50% of all deaths in the United States involve hospice care. With a rapidly aging population, both hospice and death care will see greater demand for services in the coming decades. More than ever, building professional relationships with hospice care teams is important to keep your company top-of-mind. That’s why Lacy Robinson brings Advanced Hospice Partnership Strategies to the Cremation Association of North America’s 2026 Cremation Symposium. Learn to transform casual hospice relationships into strategic partnerships—and generate measurable results. Register to attend this February 25-27 in Las Vegas.

Professional partnerships between hospice and death care create a continuity of care that spans a family’s end-of-life experience with their loved one. Hospice clinicians and volunteers support patients and families in their final moments together, transitioning care to you and your staff, who take that loved one and family into your care for a memorable goodbye. Working together, hospice and death care can serve those at need with both competence and heart.

“This synergy between funeral service and hospice care is exactly why I'm excited to present at the CANA Symposium in February,” enthused Lacy. “My session will focus on how funeral and cremation providers can partner more effectively with hospice organizations—not just through volunteering, but through building collaborative relationships that benefit the families you serve.” Symposium registrants will benefit from actionable strategies and practical frameworks to position their business as the preferred provider among hospice teams while serving families with dignity and excellence.

With a background in funeral service and more than a decade of active volunteering and advocacy work with Hosparus Health, Lacy Robinson brings practical knowledge of hospice-funeral home partnerships. She has been speaking and training on hospice relations for nearly 10 years, helping funeral homes understand and strengthen their connections with hospice care teams. Lacy co-authored the book Engaging the Heart of Hospice - Making Funeral and Memorial Services an Extension of Hospice Care with Greg Grabowski, president of Serviam Hospice. Building on Greg's celebrated hospice presentation from CANA's 2025 Symposium, Lacy's session on Advanced Hospice Partnership Strategies, sponsored by Nomis Publications, will provide additional practical techniques for deepening partnerships and explore how volunteering can open doors to meaningful professional relationships with hospice care teams.

Looking for even more ideas to bring your business’s future success into focus? The following presenters join Lacy on the stage at CANA’s 2026 Symposium:

Larry Stuart, Jr., of Raven Plume Consulting, delivers the keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, reflecting on 150 years of cremation practice and exploring what the next 150 years could hold for our profession.
A panel of legal and regulatory experts consider the Legal and Ethical Strategies for Unclaimed Remains. Tim Koch of Metro First Call, Tanya Marsh of Wake Forest University School of Law, Lara Price of Pappas Grubbs Price, and Wendy Russell Wiener of WRW Legal, PLLC, discuss how to protect your organization while honoring those left in your care with unclaimed remains.
Experienced cemeterians from coast-to-coast will tackle Cremation’s Role in Cemetery Financial Sustainability. Dan Applegate of The Arlington Memorial Gardens & Funeral Home, Steve Brown of Mount Auburn Cemetery, and Sandra Walker of Fairmount Memorial Association, will discuss trends in consumer attitudes toward cremation memorialization.
Armed with the latest stats on consumer preferences in disposition methods across different demographics, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, shares highlights from the 2025 Wake Forest Law School study in Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults.
In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shares insights on why formerly financially strong funeral homes and cemeteries are now struggling and how to restore profitability and sustainability.
The future is bright when it comes to AI and the efficiencies it can bring. A panel of experts take the stage to share practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Lauren Pettine of WRW Legal, PLLC, Curtis Funk of Tukios, and Kris Yee of Prelude.

Time to network is what makes a CANA event unique. In addition to the intimate atmosphere and meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters – including Lacy – and leaders from across funeral service in all business models, locales, experience levels, and call. Get a seat at the table as we tackle today’s challenges and share solutions.

Make connections that put your business first among hospice nurses during critical transfer moments. Lacy Robinson shows you how. Register for CANA’s 2026 Cremation Symposium this February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

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About CANA

Larry Stuart, Jr. Goes Beyond the Flame - Stuart Keynotes CANA’s Cremation Symposium in Las Vegas this February 25-27, 2026

Mon, 08 Dec 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Larry Stuart, Jr. Goes Beyond the Flame
Stuart Keynotes CANA’s Cremation Symposium in Las Vegas this February 25-27, 2026

WHEELING, IL— In a rapidly changing environment, taking one step back can give you the space you need to get a running leap forward. This February, join Larry Stuart, Jr. and explore what today’s trends reveal about tomorrow’s possibilities. Gather with colleagues to get inspired, gain practical strategies, and generate the energy you need for the year ahead at the Cremation Association of North America’s 2026 Cremation Symposium this February 25-27 in Las Vegas.

Blending strategic foresight with industry insight, this keynote session from industry expert Larry Stuart, Jr. challenges funeral and cremation professionals to think beyond the present moment. From sustainability and technology to shifting family dynamics and memorial expectations, Larry will connect current innovations to the broader evolution of how we remember, ritualize, and care for the dead.

“Instead of defending the way funeral service was, embrace the funeral services of today and the future,” encourages Larry. “The successful funeral service provider of the future will be the one known as the foremost expert on everything funeral-related including history, culture, ritual, disposition choices, diversity of religious beliefs, grief, celebration—and even new and creative funding methods—and the one who shares this knowledge freely.” Join Larry to apply strategic foresight principles so you can anticipate the opportunities, innovations, and challenges in your rapidly evolving marketplace.

Larry Stuart, Jr. is Founder and Principal at Raven Plume Consulting and is an internationally recognized expert in funeral service, cemetery operations, and cremation. Over the course of his career, Larry has been an author, speaker, trainer, consultant, and president of Cremation Equipment Manufacturing and Service Company — so when it comes to our profession, Larry brings both hands-on experience and a big-picture perspective. His session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, sponsored by National Guardian Life Insurance Company, will analyze how demographic shifts, environmental priorities, and emerging technologies may redefine cremation and consumer expectations over the next 150 years.

Many others with strategic insights will bring their expertise and practical takeaways to CANA’s 2026 Symposium:

A panel of legal and regulatory experts consider the Legal and Ethical Strategies for Unclaimed Remains. Tim Koch of Metro First Call, Tanya Marsh of Wake Forest University School of Law, Lara Price of Pappas Grubbs Price, and Wendy Russell Wiener of WRW Legal, PLLC, discuss how to protect your organization while honoring those left in your care with unclaimed remains.
Experienced cemeterians from coast-to-coast will tackle Cremation’s Role in Cemetery Financial Sustainability. Dan Applegate of The Arlington Memorial Gardens & Funeral Home, Steve Brown of Mount Auburn Cemetery, and Sandra Walker of Fairmount Memorial Association, will discuss trends in consumer attitudes toward cremation memorialization.
Armed with the latest stats on consumer preferences in disposition methods across different demographics, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, shares highlights from the 2025 Wake Forest Law School study in Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults.
In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shares insights on why formerly financially strong funeral homes and cemeteries are now struggling and how to restore profitability and sustainability.
The future is bright when it comes to AI and the efficiencies it can bring. A panel of experts take the stage to share practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Lauren Pettine of WRW Legal, PLLC, Curtis Funk of Tukios, and Kris Yee of Prelude.
Take steps to transform your hospice relationships into strategic partnerships generating measurable results. Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shares strategies to help you authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

Time to network is what makes a CANA event unique. In addition to the intimate atmosphere and meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters – including Larry – and leaders from across funeral service in all business models, locales, experience levels, and call. Get a seat at the table as we tackle today’s challenges and share solutions.

As the United States celebrates 150 years of cremation history, you’re invited to bring the future into focus with Larry Stuart, Jr. Register CANA’s 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino: cremationassociation.org/future.

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About CANA

Grief And Joys of the Holiday Season: Virtual Funeral Professionals Peer Support Meeting in December

Mon, 08 Dec 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Grief And Joys of the Holiday Season
Virtual Funeral Professionals Peer Support Meeting in December

WHEELING, IL — Between family obligations, work commitments, and winter weather, the holiday season can herald a uniquely stressful experience. Take some time for yourself next week. Join the virtual December Funeral Professionals Peer Support meeting on Tuesday, December 16, 2025, at 8pm EST / 7pm CST / 5pm PST and support our own experiences as funeral professionals even as we serve grieving families.

Amidst the gatherings and celebrations are long nights, many obligations, and the unique grief this month can bring. That’s why we need to take a moment to offer ourselves and our colleagues the same grace that we give our grieving families. We can acknowledge that we don’t have all the answers, especially when we’re facing our own personal and professional stressors.

On December 16, Kelly Manion facilitates the monthly peer support meeting for us all to take some time to unwind with people who “get it.” With over 25 years dedicated to purpose-driven work in grief and over a decade of experience in the funeral service profession, Kelly understands the unique hardships and joys of this time of year. By providing space to talk about our grief, Kelly will help us understand the unique ways we all grieve and how to maintain our care for ourselves and our colleagues in the midst of it.

For reasons both cheerful and challenging, December can be packed full of obligations. If you cannot attend this peer support meeting, or are seeking support outside of this time, Funeral Professionals Peer Support’s Warmline is open 24/7 for calls and texts. Connect with someone who understands what you are going through: 613-917-8057 (call or text).

The unique grief and joy of the holidays can be emotionally and physically draining, so remember to take special care in this special time of year. Connect with your funeral professional peers on Tuesday, December 16, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join. (Please note that this meeting is hosted in an area that observes the time change at the end of Daylight Saving and “fell back” to Standard Time. Double-check your time zone before attending.)

About CANA

About Funeral Professionals Peer Support

Future Focused: CANA’s 2026 Cremation Symposium - Professionals Gather in Las Vegas this February 25-27, 2026

Mon, 24 Nov 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Future Focused: CANA’s 2026 Cremation Symposium
Professionals Gather in Las Vegas this February 25-27, 2026

WHEELING, IL— Explore today's trends, reflect on current challenges, generate new ideas, and discover future opportunities! The Cremation Association of North America (CANA) returns to the Paris Las Vegas Hotel & Casino to help your businesses achieve a bright future. Join CANA this February 25-27, 2026, for the 2026 Cremation Symposium.

CANA events are known for providing opportunities for owners and managers from across the profession to gather fresh, practical ideas that make a difference in their businesses. The 2026 Symposium will showcase sessions that generate solutions and set up conversations that carry over to networking, shared meals, and roundtables. CANA’s presenters will embrace the Symposium's theme—Future Focused—but don’t worry if your own crystal ball is cloudy. We’ll be sure to address today’s challenges—like emerging disposition methods, low-cost competitors, unclaimed remains, AI and more—so you can uncover strategies that bring your future success into focus.

As an attendee, you’ll bask in the splendor of the newly renovated Versailles Tower of the Paris Las Vegas Hotel. The iconic cobblestone pathways are lined with delicious restaurants, exciting nightlife, and fun experiences. It’s all just steps away from the CANA Symposium event, under softly lit ceilings painted to emulate the Parisian sky. This combination of luxury and convenience is just $209 per night.

Registration prices for the 2026 Cremation Symposium are only $695 for the first registration and $495 for each additional employee; spouses/travel companions pay $350.

Registration includes:

Networking at the Opening Reception on Wednesday where your first drink is on CANA!
Sumptuous breakfasts on Thursday and Friday (well worth the early hour!)
All-day coffee and beverages to keep your energy flowing
Delicious Thursday lunch
Evenings on your own to enjoy Las Vegas your way
Up to 7 Hours CE from the APFSP
The intimate networking experience you love about CANA events

Opening our event is Larry Stuart, Jr., Founder & Principal of Raven Plume Consulting and an internationally recognized expert in funeral service, cemetery operations, and cremation. In his keynote session, Beyond the Flame: How Today’s Trends Are Shaping Cremation’s Next 150 Years, Larry reflects on 150 years of cremation practice and explores what the next 150 years could hold for our profession. From sustainability and technology to shifting family dynamics and memorial expectations, he’ll help you apply strategic foresight principles to anticipate opportunities, innovations, and challenges for cremation professionals in a rapidly evolving marketplace.

A panel of legal and regulatory experts take the stage to discuss the Legal and Ethical Strategies for Unclaimed Remains. Tim Koch, Owner of Metro First Call and former Mortician Investigator for the State of Minnesota of 20 years; Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law; Lara Price, Shareholder at Pappas Grubbs Price and CANA Legal Counsel; and, Wendy Russell Wiener, Managing Member of WRW Legal, PLLC, will uncover the hidden risks of unclaimed remains and help you learn how to protect your organization while honoring those left in your care.

Cemetery experts from coast-to-coast will then tackle Cremation’s Role in Cemetery Financial Sustainability, moderated by Larry Stuart, Jr. Dan Applegate, President of The Arlington Memorial Gardens & Funeral Home; Steve Brown, Senior Director of Mount Auburn Cemetery; and, Sandra Walker, Chief Operating Officer of Fairmount Memorial Association, will discuss trends in consumer attitudes toward cremation memorialization and share success stories in revenue diversification that can bring new memorialization options to the families you serve into the future.

For five decades, the American death care industry has seen a steady movement away from casket burial and towards cremation. But what if the ground is shifting beneath our feet? In her session, Tomorrow’s Consumers in Focus: Casket Burial Gains Ground Among Younger Adults, Tanya Marsh, Senior Associate Dean for Academic Affairs and Professor at Wake Forest University School of Law, highlights some of the big-picture results of the 2025 Wake Forest Law School study on consumer preferences in disposition methods across different demographics. She’ll help you explore proactive strategies to understand and adapt so you can honor a wider spectrum of final wishes and support every family.

In Really Thriving or Just Surviving: How to Work Smarter and Build Wealth, Kara Ludlum, CPA and licensed funeral director, shares insights on how once financially strong funeral homes and cemeteries are now struggling amid changing industry dynamics and a persistent self-sacrificing culture. She’ll bring a practical roadmap to restore profitability and sustainability through strategies to manage inflation, leverage financing options, strengthen preneed programs, and move beyond burnout toward long-term financial health and business resilience.

The future is bright when it comes to AI and the efficiencies it can bring. A panel of experts take the stage to share practical capabilities, case studies—and some cautionary tales—about AI usage in death care. The AI Panel features Lauren Pettine, Senior Associate at WRW Legal, PLLC; Curtis Funk, Founder of Tukios; and, Kris Yee, Co-Founder & CEO of Prelude.

Take steps to transform your hospice relationships into strategic partnerships generating measurable results. Lacy Robinson, Sr. Business Consultant at Johnson Consulting Group, shares strategies to help you authentically connect with and support hospice care team members and leave with actionable frameworks in Advanced Hospice Partnership Strategies.

Time to network is what makes a CANA event unique. In addition to the intimate atmosphere and meals, the crowd-favorite Roundtables session brings attendees face-to-face with session presenters and leaders from across funeral service in all business models, locales, experience levels, and call. Get a seat at the table as we tackle today’s challenges and share solutions.

Put your business's future success in focus. The 2026 Cremation Symposium shows you how.

Registration is open to join CANA for the 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino. Register to attend at cremationassociation.org/future.

Act soon and save: use promo code CYBERCANA to take advantage of the Black Friday/Cyber Monday Sale with 10% off your full registration!

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About CANA

Peer Support is Professional Support - Join the Virtual Funeral Professionals Peer Support Meeting in November

Mon, 10 Nov 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Peer Support is Professional Support
Join the Virtual Funeral Professionals Peer Support Meeting in November

WHEELING, IL — Funeral service is more than a career—it’s a calling. But even the most dedicated professionals need support. That’s where monthly gatherings hosted by Funeral Professionals Peer Support comes in. These meetings offer a space for funeral professionals to connect, reflect, and grow—together.

On Tuesday, November 18, 2025, at 8pm ET / 7pm CT / 5pm PT, join a virtual peer support meeting designed specifically for those working in funeral service. This isn’t therapy, and it’s not a casual chat, because it’s professional peer support rooted in shared experience. While the nature of this work often blurs the line between personal and professional life, peer support is about navigating the challenges of the job with others who understand it firsthand.

Peer support is not counseling. It’s not supervision. It’s not about fixing anyone. It’s about showing up for each other as professionals who’ve walked similar paths. These monthly meetings from Funeral Professional Peer Support are confidential, nonjudgmental, and focused on the realities of funeral service work: from burnout and compassion fatigue to resilience and renewal.

Facilitated by Kim Zavrotny, funeral director and longtime director of Funeral Professionals Peer Support, this meeting will explore how peer support has evolved and why it matters now more than ever. “The only people that can truly understand what we funeral professionals do and deal with on a daily basis, are others in the industry. This is why Funeral Professionals Peer Support is such a wonderful and welcome addition to our world. It’s for peers, by peers. We are there to educate, to guide, to provide feedback and sometimes just to listen. It’s a safe place for funeral professionals to come if they need someone who understands.,” says Zavrotny.

Whether you're seeking support, curious about peer resources, or ready to invest in your well-being, this meeting is for you. Join the conversation on Tuesday, November 18, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join. (Please note that this meeting is hosted in an area that observes the time change at the end of Daylight Saving and “fell back” to Standard Time. Double-check your time zone before attending.)

About CANA

About Funeral Professionals Peer Support

Cremation Association of North America Grows Staff to Support Strategic Plan

Tue, 04 Nov 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Cremation Association of North America Grows Staff to Support Strategic Plan
Promotion and New Hire Reflect Expansion of CANA’s Content and Membership Initiatives

WHEELING, IL — It’s a time of growth and innovation for the Cremation Association of North America (CANA). Widening its focus to help member businesses recruit and retain a vibrant, diverse, and well-trained workforce and educate and best serve their families, CANA continues to promote best practices in cremation through education, innovation, and collaboration.

A growing membership and an emphasis on aligning content strategy with CANA’s mission and values has resulted in new and reorganized staff responsibilities. CANA Board President Lindsey Ballard praises these appointments and invites you to offer "Congratulations to Brie Bingham and Sara Corkery in their new roles and welcome Kenjuana Hall to CANA! Brie and Sara have brought decades of experience to CANA, increasing our reputation and shaping CANA's voice. Kenjuana will bring fresh eyes to membership initiatives in the newly created role of Membership and Operations Manager.”

Brie Bingham Promoted to Senior Content Manager
After more than a decade of service at the Cremation Association of North America (CANA), Brie Bingham has been promoted to the newly established role of Senior Content Manager. This strategic position reflects CANA’s commitment to delivering high-quality, engaging, and educational and research content to its members and the broader death care community.

Brie has held progressive roles in membership and marketing with CANA for over a decade, bringing a dynamic blend of creativity, strategic thinking, and deep industry knowledge to her work. In her new role, Brie will lead the development and implementation of CANA’s communications, research, and educational content strategies. She will oversee the production of the association’s publications and guide the association’s online presence. Brie will also support CANA’s research projects education programs and strategic goals through content development, project management, and digital platform oversight.

Barbara Kemmis, Executive Director of CANA, shares her enthusiasm for the promotion: "Brie’s promotion to Senior Content Manager is well deserved. Her ability to craft compelling content and build meaningful connections with our members has already transformed how we engage with our community. Brie has grown both revenue and CANA’s reputation through marketing efforts, so this promotion is recognition of those skills and the importance of content to CANA’s strategic growth. CANA is a thought leader in the profession and Brie’s new role will increase the focus on content creation through research, publications and education. I am thrilled to see her take on these expanded responsibilities and continue shaping the future of our association."

Brie will continue to collaborate closely with Sara Corkery, who remains a vital part of CANA’s communications team. With more than thirteen years of experience leading CANA’s magazine and collateral, Sara continues in her role as Managing Editor of The Cremationist and as Editor and Graphic Designer for CANA’s print and digital materials.

Kenjuana Hall Hired as Membership and Operations Manager
The Cremation Association of North America (CANA) is pleased to announce the appointment of Kenjuana Hall as its new Membership and Operations Manager, a key leadership role focused on enhancing member engagement, operational excellence, and strategic support across the organization.

Kenjuana brings over a decade of experience in membership management, data governance, and nonprofit operations. Most recently, she served as Database & Membership Manager at the Society of Gynecologic Oncology, where her work guided leadership decisions, streamlined workflows, and ensured data integrity and member satisfaction for more than 3,000 members.

In her new role at CANA, Kenjuana will lead membership retention and recruitment strategies, manage member benefit programs, support volunteer and governance structures, and oversee the association management system which supports CANA’s newest member benefit, CANA Connect, a discussion forum for CANA members to share information and access member benefits. She will also play a pivotal role in operational coordination and cross-functional initiatives aligned with CANA’s strategic plan.

Barbara Kemmis is eager to work with CANA’s newest employee: "Kenjuana Hall brings a rare combination of technical expertise, strategic insight, and a deep commitment to member service. Her experience in data-driven decision-making and operational leadership will be invaluable as CANA continues to grow and evolve. We are thrilled to welcome her to our team and look forward to the impact she will make."

CANA celebrates our existing and new staff members dedicated to advancing the association’s mission and enhancing the experience of its members.

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About CANA

2026 CANA Symposium: Future Focused

Mon, 03 Nov 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

2026 CANA Symposium: Future Focused

WHEELING, IL— Explore today's trends to reflect on current challenges, generate new ideas, and discover future opportunities! The Cremation Association of North America (CANA) returns to the Paris Las Vegas Hotel & Casino to help your businesses achieve a bright future. Join CANA this February 25-27, 2026, for the 2026 Cremation Symposium.

Registration prices for the 2026 Cremation Symposium are only $695 for the first registration and $495 for each additional employee; spouses/travel companions pay $350.

Registration includes:

Networking at the Opening Reception on Wednesday where your first drink is on CANA!
Breakfasts on Thursday and Friday worth the early hour
All-day coffee and beverages to keep the energy flowing
Delicious Thursday lunch
Evenings on your own to yourself to enjoy Las Vegas
Up to 7 Hours CE from the APFSP
The intimate networking experience you love about CANA events

Special time dedicated to intimate networking is what makes a CANA event unique. We attract leaders from across funeral service in all business models, locales, experience levels, and call volumes, eager to tackle today’s challenges and share solutions. Plus, suppliers are untethered from booths so they can learn and connect with practitioners through sessions designed to support their business growth as well. Together, everyone can exchange innovative business ideas to find success.

Put your business's future success in focus. The 2026 Cremation Symposium shows you how.

Registration is open to join CANA for the 2026 Cremation Symposium February 25-27, 2026, at the Paris Las Vegas Hotel and Casino. Register to attend at cremationassociation.org/future.

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About CANA

Support Starts Here: Peer Support Resources For Funeral Professionals: Join the Virtual Funeral Professionals Peer Support Meeting in October

Tue, 14 Oct 2025 16:45:50 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Support Starts Here: Peer Support Resources For Funeral Professionals
Join the Virtual Funeral Professionals Peer Support Meeting in October

WHEELING, IL — We didn’t choose this profession because it was easy—we chose it because we care. But caring for others starts with caring for ourselves. Too many funeral professionals have faced burnout, isolation, and loss without the support they deserve. That’s why Funeral Professionals Peer Support exists: to change the way we show up for each other.

On Tuesday, October 21, at 8pm ET / 7pm CT / 5pm PT, we’re inviting you to take action—join the conversation, explore the resources available to you, and connect with peers who understand your journey. This isn’t just another meeting. It’s a chance to invest in your well-being, share what’s working, and help shape the future of support in our profession.

Michael Dixon facilitates this special peer support meeting to share what inspired him to found Funeral Professionals Peer Support and describe how it’s evolved. “Peer Support helps you meet with people that speak your language, learn from people who have been where you are, and support each other,” emphasized Michael. “We provide tools that are applicable to the job, make no judgement, ensure confidentiality and offer the opportunity to give back.”

A growing number of funeral professionals are opening up about their own challenges and connecting with others in support. Michael will spotlight the resources available through FPPS and create space for shared experiences, emotional support, and professional growth.

All funeral professionals are welcome. Whether you're seeking support, looking to connect with peers, or simply curious about what assistance is available for you, this meeting is designed with you in mind. Join the conversation on Tuesday, October 21, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

IAOPCC Launches Industry’s First Certified Pet Alkaline Hydrolysis Operator Program

Mon, 06 Oct 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE
Date: October 6, 2025
Contact: Donna Shugart-Bethune, Executive Director
Phone: 1-800-952-5541
Email: info@iaopc.com

IAOPCC Launches Industry’s First Certified Pet Alkaline Hydrolysis Operator Program
30 Certified at Historic San Antonio Conference

Atlanta, Georgia – [October 6, 2025] – The International Association of Pet Cemeteries & Crematories (IAOPCC) is proud to announce another historical first for the pet aftercare profession: the launch of the industry’s first-ever Certified Pet Alkaline Hydrolysis Operator (CPAO) Program. This milestone program debuted at the IAOPCC’s 54th Annual Conference in San Antonio, Texas, September 18–20, 2025, where 30 water cremation operators successfully earned their certifications in pet water cremation.

Each graduate received an official certification along with a digital badge credential—a modern, portable recognition of their achievement that validates their expertise to clients, veterinary partners, and the public.

Setting Standards in Water Cremation Education

Alkaline Hydrolysis, also known as “Water Cremation,” is one of the fastest-growing, environmentally sustainable practices in pet aftercare. The IAOPCC’s CPAO Program is the first comprehensive training and certification of its kind dedicated exclusively to this pet aftercare process.

The curriculum, developed in collaboration with the Cremation Association of North America (CANA) and the IAOPCC Standards & Accreditation Committee, is comprehensive in nature and covers every aspect of professional practice, including:

The Alkaline Hydrolysis Process in Detail
Equipment and Operations
Chain of Custody Protocols
Reducing Legal Risk
Environmental Impact and Best Practices

“This program represents a major milestone in the professionalization of pet water cremation,” said Donna Shugart-Bethune, IAOPCC Executive Director. “The Certified Pet Alkaline Hydrolysis Operator Program underscores the importance of education in building trust, ensuring safe and ethical operations, and strengthening consumer confidence in the evolving field of pet aftercare.”

A Shared Commitment to Professional Standards

The CPAO Program reflects IAOPCC’s long-standing mission to advance professional standards and provide robust educational pathways for both current operators and those entering the pet aftercare profession.

Barbara Kemmis, Executive Director of the Cremation Association of North America (CANA), praised the partnership, stating:

“CANA is honored to partner with the IAOPCC on this groundbreaking initiative. Certification ensures that operators are not only technically proficient but also uphold the highest standards of compassion, ethics, and care. Together, we are setting the bar for professional excellence in water cremation.”

Registration for Online Program Now Open

Following its successful debut in San Antonio, the Certified Pet Alkaline Hydrolysis Operator Program is now available online, making it accessible to a global audience of professionals. Participants who successfully complete the course will earn 6 CEUs and receive both a printable certificate and a digital badge credential for ongoing recognition.

About IAOPCC

Founded in 1971, the International Association of Pet Cemeteries & Crematories (IAOPCC) is the only international organization committed to advancing the standards, ethics, and education of pet aftercare professionals. Through conferences, certification programs, and its rigorous Accreditation Program, the IAOPCC leads the way in supporting pet families and professionals worldwide.

For media inquiries, please contact:
Donna Shugart-Bethune, Executive Director
1-800-952-5541 | info@iaopc.com

Learn more and register: https://www.iaopc.com/page/cpco

When The Day Doesn’t End at the Door: Stress, Memory, and Meaning In Our Work - Virtual Funeral Professionals Peer Support Meeting in September

Tue, 09 Sep 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

When The Day Doesn’t End at the Door: Stress, Memory, and Meaning In Our Work
Join the Virtual Funeral Professionals Peer Support Meeting in September

WHEELING, IL — Have you ever left the job after a long, busy day, only to have a series of nagging questions follow you home? Did I ask the receptionist to confirm the 2 PM pick-up? Did I tell the embalmer to call that specific hairstylist the family requested? These intrusive thoughts aren't a sign of forgetfulness or perfectionism – they’re actually a sign of stress.

This month’s virtual Funeral Professionals Peer Support Meeting focuses on the stress we face in this challenging and rewarding profession. Join the conversation Tuesday, September 16, 2025 at 8pm ET / 7pm CT / 5pm PT, with Dwight Thompson, a seasoned social worker, psychotherapist, and former funeral director with more than 20 years of experience in mental health and grief care.

Stress impacts your brain’s ability to file and refine all the important details from your busy day in real time. When you finally get the chance to decompress after work, your brain attempts to sort the information it couldn't properly process earlier. This can lead to mistakes: a mental reminder to have the conversation with the receptionist accidentally transforms thought into action—as if you've already had the conversation.

According to Dwight, many funeral directors are experiencing the painful consequences of minor, stress-induced errors. “I have seen colleagues reprimanded for mistakes that could have been prevented if we recognized the overwhelming pressure and workload they carry. In these situations, the issue of stress is completely ignored, and the employee is blamed for something the brain simply can’t handle under such conditions,” explains Dwight. “Funeral professionals need support with relevant checks and balances to ensure that they can cope with the intense realities of stress and its impact on their mental and emotional well-being.”

Find your support at a funeral professionals peer support meeting to discuss stress on the job, what it can do our mental checklist, and share your experience with missteps and success with solutions. Dwight facilitates the conversation, drawing on his background as a licensed funeral director and embalmer as well as his current role as registered social worker and marriage and family therapist in Ontario and Nova Scotia.

Join the funeral professional peer support meeting on Tuesday, September 16, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

CANA Members Elects Leaders at Annual Meeting

Wed, 03 Sep 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA Members Elects Leaders at Annual Meeting

WHEELING, IL— In August 2025, members of the Cremation Association of North America (CANA) attending the hybrid Annual Meeting at the 107^th Annual Cremation Convention in Phoenix re-elected one incumbent board member, elected two new directors, and passed the gavel to new CANA President Lindsey Ballard. Members also recognized the service of three individuals retiring from board service.

CANA’s President for the 2025-2026 year is third-generation funeral director Lindsey Ballard, co-owner of Ballard-Sunder Funeral & Cremation with locations in Jordan, Prior Lake, and Shakopee, Minnesota. “Serving as CANA president means so much to me. It really is an honor to be a part of an organization that is so progressive and has strong values,” stated Ballard. “I’m very excited to be a president during the sesquicentennial of modern cremation. I know there will be several meaningful projects in the year ahead that will allow us to look back at our history and also see how things have changed over time. I also see this as an opportunity to look toward the future . . . where is cremation going? This is a very exciting time for cremation and CANA, and I’m thrilled to be a part of it.”

CANA’s membership elected two new members to the Board of Directors to lead the association in the coming years.

Daniel “Dan” Applegate, President/CEO of The Arlington Memorial Gardens in Cincinnati, Ohio, has worked in the cemetery and funeral profession for over 20 years and is past secretary/treasurer of the Ohio Cemetery Association. “I bring practical leadership experience and skills, a passion for innovation, and also a deep respect for the evolving needs of families and practitioners in an evolving field,” Applegate remarked. “CANA is leading the way in shaping the future of death care. I am proud to support and add to that forward-looking vision.”

Katie La Bella, Director of Operations of St. Michael’s Cemetery and Crematory in East Elmhurst, New York, has over 20 years of experience across the funeral profession as a licensed funeral director, crematory manager, and in cemetery operations. “I am passionate about helping others and advancing the funeral and cremation industries. I am eager to bring my diverse experience, strong work ethic, and commitment to quality to the CANA Board,” La Bella said. “By advancing education and innovation, CANA can continue to empower professionals to meet the evolving needs of the families they serve while setting new standards for service, sustainability, and community engagement in the cremation industry.”

Evans Baldwin, Vice President of Sales for Foundation Partners Group based in Winter Park, Florida, joins the CANA Board to complete the one-year term vacated by a prior board member. Baldwin has worked in funeral service for over 20 years including his leadership at Baldwin Brothers Funeral & Cremation Society, which has multiple locations across Florida. “I am proud to join the CANA Board to advocate for innovation, best practices, and educational opportunities within the cremation industry,” explained Baldwin. “My vision for CANA is to make it the most progressive industry association via education opportunities and driving innovation. I aim to help grow CANA's membership base by offering valuable resources and ensuring that all members are equipped to adapt to evolving industry trends.”

Stephen Bassett, Vice President of Cemetery Operations at Legacy Funeral Group based in Houston, Texas, was re-elected to serve a second term on the board. The Board of Directors elected Tim Koch, Owner of Metro First Call in St. Paul, Minnesota, to serve as an officer on the Executive Committee as Third Vice President, and Robbie Pape, Senior Vice President and Eastern Regional Partner of Carriage in Houston, Texas, as Treasurer.

CANA’s Board of Directors is complete with:

Lindsey Ballard of Ballard Sunder Funeral Home in Jordan, Minnesota, CANA President;
Denis Desrochers of Grégoire Desrochers in Victoriaville, Quebec, President Elect;
Sandra Walker of Pacific Northwest Cremation in Spokane, Washington, First Vice President;
William “Bill” Clark of Kootenay Enterprises Inc. in Trail, British Columbia, Second Vice President;
Timothy “Tim” Koch of Metro First Call in St. Paul, Minnesota, Third Vice President;
Robbie Pape of Carriage in Houston, Texas, CANA Treasurer;
Ryan Wiseman of Porter Funeral Homes in Kansas City, Kansas, Immediate Past President;
Judy Olson of National Guardian Life Insurance Company, CANA Supplier Liaison;
Daniel “Dan” Applegate of The Arlington Memorial Gardens;
Evans Baldwin of Foundation Partners Group;
Stephen “Steve” Bassett of Legacy Funeral Group;
Dirk Bearden of Service Corporation International;
John Goobeck of Bill DeBerry Funeral Directors;
Katie La Bella of St. Michael’s Cemetery and Crematory;
Jimmy Lucas of Lucas Funeral Homes;
C.R. Lyons of C.R. Lyons & Sons Funeral Directors;
Katie Sullivan Frideres of the Cremation Society of Illinois;
Lara M. Price of Pappas Grubbs Price PC, CANA General Counsel;
E. Gene Allen of Kerrville Funeral Home, Education Liaison; and,
Caressa Hughes of Service Corporation International, Technical Advisor - Government and Legal Affairs.

The Membership recognized Past President Robert Hunsaker for his commitment to promoting CANA in the association’s ongoing mission of service to the profession. His leadership ensured CANA’s future success as a leader in the profession for years to come. The Membership also recognized Jason Widing of Foundation Partners Group for the completion of his term of service to the board of directors and Tim Borden of Borden Enterprises for his service as Treasurer. We are grateful for their service to our association and the profession.

CANA thanks its Board of Directors and all those who serve on its Advisory Groups and as CANA Ambassadors for their dedication to CANA and funeral service. These leaders volunteer their time and talent to ensure continued recognition for CANA as the trusted authority and educator on all aspects of cremation. Find more information and learn how to get involved on CANA’s website: cremationassociation.org/BoardofDirectors

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About CANA

Make Time for a Check-In: Join the Virtual Funeral Professionals Peer Support Meeting in August

Tue, 12 Aug 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Make Time for a Check-In
Join the Virtual Funeral Professionals Peer Support Meeting in August

WHEELING, IL —The summer season is winding down, which means a sprint through the last few weeks of hot weather, preparations for a new school year, and planning for the holiday season are coming fast. Don’t skip your chance to connect with colleagues and decompress about the challenging and rewarding work of funeral service. Funeral professionals from across the industry are invited to the monthly virtual peer support meeting on Tuesday, August 19, 2025, to check-in with colleagues and Funeral Professionals Peer Support.

Behind closed doors, over coffee, in the hallways between calls, or in the transfer vehicle, funeral professionals often speak more freely with co-workers — and have honest conversations about the parts of the job that weigh heavy, the moments that move us, and the quiet exhaustion that builds over time.

This monthly peer support meeting creates space to bring these casual, off-the-record conversations into a more generous venue for sharing. With their own decades of experience at the arrangement table, in the backroom, at the graveside, and around the water cooler, Lisa Smith and Kim Zavrotny ably facilitate the conversation. Join them to reflect on what important issues have been arising — in our work, in our teams, and in ourselves.

There’s no agenda to fix anything. Just a place to speak what’s real, or simply listen, in the company of others who understand what this work truly asks of us.

Bring your voice, your silence, your stories — or just yourself. This virtual funeral professional peer support meeting takes place Tuesday, August 19, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

CANA’S 107th Cremation Innovation Convention a Success!

Mon, 11 Aug 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’S 107TH Cremation Innovation Convention a Success!

WHEELING, IL— The Cremation Association of North America (CANA) celebrated the 107^th Annual Cremation Innovation Convention with over 250 of its dearest friends – including 70 exhibitors – last week in Phoenix! The event attracted professionals from across funeral service and welcomed many new faces. Participants enjoyed connecting with colleagues, viewing innovative supplier solutions, and hearing inspirational presentations.

"What a great event! The CANA Convention really delivered on the promise of providing insights and great ideas to support businesses of all kinds,” remarked Judy Olson, NGL Vice President of Sales and Business Development and elected CANA Supplier Liaison. “I always appreciate connecting and collaborating with folks I know and I made so many new connections because of the great networking environment CANA encourages. I’m already looking forward to CANA’s Symposium in February."

Emcee Jessi Booker, Regional Vice President at National Guardian Life Company — whose appearance was sponsored by that organization—ably guided the proceedings. The CANA stage hosted several experts who helped the gathered business leaders calibrate their current company practices to flourish in the future.

Joan Fox, President of Inspired Solutions, delivered the keynote address, asking Are You Creating or Killing Customer Loyalty? She proved that culture and customer loyalty are connected and that it really takes a change in mindset to succeed with customers and grow your business. Her methods included the development of strategies for participants to measure service.

Then, Faith Haug, Program Director of Arapahoe Community College Mortuary Science Program took a close look at Ethics in Cremation: A Colorado Case Study. Faith offered a detailed analysis of the three pivotal Colorado cremation cases (2015-2023) that exposed significant gaps in regulations and addressed strategies for regaining public trust.

Sharing the stage for Data-Driven Digital Marketing Fundamentals, Scott Jensen, Co-owner of FirstCall Marketing, defined and explained the three steps that funeral homes owners can take to enable themselves to clearly understand if their marketing is working or not. Then, Zack Moy, Co-founder/CTO of Afterword, explored how technology can create exceptional funeral planning experiences and significantly streamline operations to promote productivity without sacrificing quality.

Succession planning and driving enterprise value should always be in our minds as owners, managers, and key stakeholders in a business. That’s why Jake Johnson, President & CEO of Johnson Consulting, showed how to Exit with Success: Succession Planning and Your Business. Jake outlined the steps to consider when developing a succession plan and communicating with frontline employees.

Regina Harrison, Director of Sales of Mount Auburn Cemetery, encouraged cemeterians—and anyone who cares about memorialization—to think more creatively and sustainably about cremation. In her session on Historic Cemeteries Facing the Future, she shared practical strategies for highlighting options for memorialization, whether you're managing historic grounds or guiding families through end-of-life choices.

Closing with a favorite session – research – Barbara Kemmis, Executive Director of the Cremation Association of North America and Chance Parker, Chief Research Officer of Fortitude Research + Marketing, presented the Cremation Practitioner Benchmarking Study. The research measured practitioners’ currently held beliefs about cremation and cremation product offerings against consumer viewpoints, providing insight into current practice and strategies to address future challenges. Look for more results of this research to be published in the coming months.

Glenda Stansbury served as celebrant for the annual In Memoriam service, recognizing family, friends, and notable people the profession lost this year. During the Annual Membership Meeting, Ryan Wiseman passed the gavel to Lindsey Ballard to lead CANA as Board President for the coming year. The Funeral Service Foundation and CANA also celebrated the attendees who won scholarships to attend the 107^th Annual Convention and Phoenix! The event made the most of the resort experience with a Golf Outing on the Estates Course, an exclusive Yoga experience, and a Walking Tour of the Historic Arizona Biltmore.

This event would not have been possible without the generous sponsorship of 23 companies. From the open bar to the inspiring sessions to the 9-hole scramble to the coffee breaks that fuel us—we thank them for making this event a success!

For photos of CANA’s 107^thConvention, click here.
To see the 2024-2025 In Memoriam video: https://youtu.be/UXOqJUeKIks
To see the CANA 2024-2025 Year in Review video: https://youtu.be/7jWknkbaFPY

Association leadership now turns its attention to the 2026 Cremation Symposium, when CANA returns to the Paris and Horseshoe in Las Vegas. This Symposium packs business planning and marketing into just two days of focused sessions on February 25-27, 2026. Plus – keep on the lookout for details about CANA’s 108^th Cremation Innovation Convention at the Minneapolis Marriott City Center. Save the dates – August 12-14, 2026 – for Minneapolis! Find more information when you visit cremationassociation.org/education

About CANA

Using Data and Tech to Drive Funeral Home Success - Scott Jensen and Zack Moy offer a practical guide at CANA’s 107th Convention

Mon, 14 Jul 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Using Data and Tech to Drive Funeral Home Success
Scott Jensen and Zack Moy offer a practical guide at CANA’s 107th Convention

WHEELING, IL— Cut through the noise, clarify your results, and make smarter decisions for your business using data and technology! The Cremation Association of North America (CANA) brings together two industry experts to help you harness these powerful tools at the 107^th Annual Cremation Innovation Convention this August 6-8, 2025, in Phoenix.

Scott Jensen will start by tackling one of the biggest frustrations funeral home owners face: not knowing whether their marketing plan is paying off. “When you're looking at a report with impressions, clicks, rates, how do you know if that means they're turning into calls or cases?” asks Scott. “Are people actually looking for a funeral home or are they just obituary clicks or directions to the service on Saturday? How can you know if your marketing is working?”

With years of experience in digital marketing for the death care profession, Scott will share a simple, three-step process to help you define the right metrics, implement tracking, and confidently analyze your results. You’ll leave with actionable insights and free resources to take control of your marketing strategy and improve your ROI.

Then, Zack Moy will demonstrate how technology can do more than just modernize your image—it can directly enhance your operations and your customer experience. “It’s not just about the business side,” he explains. “These problems directly affect the families you care for. At a time when they’re grieving and vulnerable, families trust you to handle sensitive details smoothly and carefully. Funeral homes do a great job managing the administrative work and creating a space for families to begin processing their emotions. But behind the scenes, it’s easy to get lost in all the details.”

Drawing on real-world data, Zack will explore how digital tools can streamline planning, reduce strain on your staff, and expand your reach, even in a competitive market. Equipped with years of experience in software engineering, Zack is dedicated to building better tools for the community of funeral professionals who guide grieving families through difficult times. From improving productivity to boosting online engagement, you’ll discover how smart tech adoption can make your funeral home more efficient and effective.

Put what matters first with targeted learning from each session at the CANA Convention:

In the keynote, Joan Fox, President of Inspired Solutions, asks Are You Creating or Killing Customer Loyalty?, and shares why customer satisfaction is an inadequate goal, how company culture and customer loyalty are connected, and what strategies measure customer loyalty to grow your business.
Take a close look at Ethics in Cremation: A Colorado Case Study with Faith Haug, Program Director of Arapahoe Community College Mortuary Science Program, and explore three pivotal cremation cases and how they directly influenced Colorado's funeral service laws and public trust.
Succession planning and driving enterprise value should always be top of mind, so Jake Johnson, President & CEO of Johnson Consulting, will show how to Exit with Success: Succession Planning and Your Business.
In Historic Cemeteries Facing the Future, Regina Harrison, Director of Sales of Mount Auburn Cemetery, shares how to think creatively with options for cremation memorialization—whether you're managing historic grounds or guiding families through end-of-life choices.
Barbara Kemmis, Executive Director of the Cremation Association of North America and Chance Parker, Chief Research Officer of Fortitude Research + Marketing, present the Cremation Practitioner Benchmarking Study of insights into current practice and provides strategies to address future challenges.

What could be better than what’s happening on the CANA stage? It might be the backdrop! The Convention hotel is the Arizona Biltmore which offers seven relaxing pools, five appealing shops featuring hand-curated pieces, three unique dining experiences, two picturesque golf courses, and one award-winning spa and salon – plus two iconic bars where you can revel in a tequila sunrise. You’re invited to explore, to discover, and to feel inspired by the colors, culture and the captivating energy of the Valley of the Sun. Make your reservation now at canarooms.com.

To make the most of the resort experience, the CANA Convention schedule is revamped so you can enjoy all that Phoenix has to offer in the cool desert nights and mornings. First is a 9-hole scramble on The Estates Course at the Arizona Biltmore Golf Club with an 8am shotgun start. Not a golfer? Take in the scenery with the Arizona Biltmore History Tour to explore the bold Frank Lloyd Wright-influenced architecture, get the scoop on historic celebrated guests, and view the meticulous restoration. Moving at a different speed? Put relaxation first and take a yoga class or book your appointment at the award-winning Tierra Luna Spa and Sol Garden. Or take advantage of the resort pools open around the clock.

Get a powerful look at how data—whether in marketing or operations—can be your greatest ally with Scott Jensen and Zack Moy at CANA’s 107^th Annual Convention this August 6-8, 2025. Special rates are available for teams to learn, grow, and implement strategies together. Plus, the schedule is redesigned to ensure you can explore the Valley of the Sun in the cool mornings and evenings and fully savor the networking and learning in the air-conditioned Convention hall during the heat of the day. Visit cremationassociation.org/CANA25 to learn more and register today!

About CANA

Weighing When To Go “Above And Beyond” With Tony Russo: Virtual Funeral Professionals Peer Support Meeting in July

Mon, 07 Jul 2025 14:46:03 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Weighing When To Go “Above And Beyond” With Tony Russo
Virtual Funeral Professionals Peer Support Meeting in July

WHEELING, IL — As funeral professionals, we pride ourselves on going the extra mile for the families we serve – but where are the boundaries if we always go the extra mile? Tony Russo facilitates the July Funeral Professionals Peer Support meeting to discuss the extra mile that takes us too far, and the moral quandary and compassion fatigue that might ensue. Join the conversation on Tuesday, July 15, 2025, at 8 p.m. ET / 7 p.m. CT / 5 p.m. PT, hosted for the profession by the Cremation Association of North America.

Is "above and beyond" still meaningful if it becomes our everyday standard? How do we navigate the tension between professional boundaries, personal values, and that gut feeling of what is “right” in the moment? As an editor with Kates-Boylston, Russo encounters hundreds of stories from funeral professionals, consumers, and the media that lead us to ask “Is it fair to sometimes go above and beyond?”

This peer support meeting provides a space to share experiences, explore internal conflicts, and gain insight from your peers on how they handle these deeply human dilemmas. Together, we’ll unpack questions like: When is it fair – or even ethical – to exceed expectations for one family but not another? What drives that gut feeling that tells us to do more, and how do we make peace with our decisions?

“When I started covering funeral service four years ago, I had no idea how often I’d be writing life-affirming stories, or how subtle they would be,” Russo said. “Cast your mind back to your decision to become a funeral professional – try and grab some of that anticipation and excitement – and use it to fill your tank. Remind yourself why you enjoy what you do, because there are lots of good reasons to.”

Join the conversation to discuss when you’ve gone above and beyond for your client families and when it took you past your comfort zone and share creative ideas for finding safe ground. Join the July conversation with Tony Russo and fellow funeral professionals on Tuesday, July 15, 2025 at 8 p.m. ET / 7 p.m. CT / 5 p.m. PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Exit With Success: Starting With The End In Mind - Johnson Consulting’s Jake Johnson to Present on Succession Planning at the CANA Convention

Mon, 07 Jul 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Exit With Success: Starting With The End In Mind
Johnson Consulting’s Jake Johnson to Present on Succession Planning at the CANA Convention

WHEELING, IL— A funeral home is more than a business—it’s a legacy. But what happens when it’s time to pass the torch? This August 6-8, at the Cremation Association of North America (CANA) 107^th Annual Cremation Innovation Convention, Jake Johnson, President & CEO of Johnson Consulting Group, leads a motivating session. Exit with Success: Succession Planning and Your Business is designed to help funeral professionals take charge of their future, their value, and their exit strategy.

Succession planning is often delayed until it's too late, but this session brings it front and center—highlighting how proactive planning and strategic decisions today can unlock the full enterprise value of your business tomorrow. Whether you plan to transition ownership within your family, sell, or simply future-proof your firm, this information is essential for owners, managers, and key stakeholders alike.

“Whether it’s how you move up in your own career or how you succeed within your own business, succession planning to me means you use the name literally and start with the end in mind,” explains Jake. “Succession planning’s very important. You can’t start early enough. You should always be working on it. That way, when you get to the end, you’re right where you wanted to be.”

A respected leader with hands-on experience in both independent and corporate funeral service operations, Jake Johnson will break down the practical steps to building value and driving success across your team—from leadership to frontline employees. Attendees will walk away with a clear understanding of the “why” behind every business move and how to create tangible outcomes from service-based work.

Jake’s dynamic career spans roles in corporate development, funeral home management, and business ownership—bringing an invaluable perspective to this critical topic. His session will equip attendees with the insights and tools they need to lead with intention and exit with confidence.

The CANA Convention program offers practical strategies to transform your business practices:

In the keynote, Joan Fox, President of Inspired Solutions, asks Are You Creating or Killing Customer Loyalty?, and shares why customer satisfaction is an inadequate goal, how company culture and customer loyalty are connected, and what strategies measure customer loyalty to grow your business.
Take a close look at Ethics in Cremation: A Colorado Case Study with Faith Haug, Program Director of Arapahoe Community College Mortuary Science Program, and explore three pivotal cremation cases and how they directly influenced Colorado's funeral service laws and public trust.
Two experts take the stage to share Data-Driven Digital Marketing Fundamentals with advice to build your business. Scott Jensen, Co-owner of FirstCall Marketing, offers Steps to Take to Know If Your Marketing is Working or Not. Then, Zack Moy, Co-founder/CTO of Afterword, guides you through The Efficient Funeral Home: A Data-Driven Look at Technology Implementation.
In Historic Cemeteries Facing the Future, Regina Harrison, Director of Sales of Mount Auburn Cemetery, shares how to think creatively with options for cremation memorialization—whether you're managing historic grounds or guiding families through end-of-life choices.
Barbara Kemmis, Executive Director of the Cremation Association of North America and Chance Parker, Chief Research Officer of Fortitude Research + Marketing, present the Cremation Practitioner Benchmarking Study of insights into current practice and provides strategies to address future challenges.

>Success isn’t just about luck; it’s about preparation and perseverance. By working hard, you can create your own “luck” and ensure a thriving future for your business. Join Jake Johnson at CANA’s 107^th Annual Convention this August 6-8, 2025. Special rates are available for teams to learn, grow, and implement strategies together. Plus, the schedule is redesigned to ensure you can explore the Valley of the Sun in the cool mornings and evenings and fully savor the networking and learning in the air-conditioned Convention hall during the heat of the day. Visit cremationassociation.org/CANA25 to learn more and register today!

About CANA

Ethics In Cremation: A Colorado Case Study - Public Trust and Funeral Service with Faith Haug at the CANA Convention

Mon, 23 Jun 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Ethics In Cremation: A Colorado Case Study
Public Trust and Funeral Service with Faith Haug at the CANA Convention

WHEELING, IL— Research suggests that the public’s trust in institutions – schools, the government, organizations, and corporations – has fallen more than 20% in the last 50 years. And when bad actors damage that trust and cast doubt on a particular profession, what does recovery look like? Faith Haug, Director for the Mortuary Science Program at Arapahoe Community College in Littleton, takes the stage at the Cremation Association of North America’s 107^th Annual Cremation Innovation Convention to discuss how practitioners, regulators, and the public navigated three recent cases in Colorado and found a path forward.

From 2015-2023, three pivotal cases exposed significant gaps in regulations of funeral practitioners in Colorado. In her session at the CANA Convention, Faith Haug walks attendees through the events at Sunset Mesa Funeral Home, Bailey-Kent, and Return to Nature to discuss Ethics in Cremation: A Colorado Case Study. Her presentation will trace how these cases directly influenced Colorado's funeral service laws and Code of Practice, focusing attention on the importance of ethical cremation practices and maintaining public trust.

"We do things very differently from state to state, so there is not a lot of uniformity in regulation, licensing or even business practices. That leads to challenges," says Faith. "Many options were presented to satisfy the regulatory agencies and the stakeholders that were invited to the process, and that's the best you can hope for.” Her presentation will show how regulators, legislators, and industry leaders collaborated to create new protective measures. Concrete examples pulled from these cases illustrate how the public response has shaped consumer expectations and industry standards for cremation services.

Faith Haug serves as Program Director and Faculty for the Mortuary Science Program at Arapahoe Community College, bringing 20 years as a funeral service professional to her role. As a licensed funeral director and embalmer, she combines practical industry knowledge with academic leadership. Faith is also consulted as subject matter expert for the Colorado Department of Regulatory Affairs. During her CANA Convention session, she’ll draw from this range of experience to examine how public response to multiple high-profile Colorado cases has shaped consumer expectations and industry standards for cremation services for the entire profession.

Each session at the CANA Convention is designed to place the client families’ experience at the heart of what we do:

In the keynote, Joan Fox, President of Inspired Solutions, asks Are You Creating or Killing Customer Loyalty?, and shares why customer satisfaction is an inadequate goal, how company culture and customer loyalty are connected, and what strategies measure customer loyalty to grow your business.
Two experts take the stage to share Data-Driven Digital Marketing Fundamentals with advice to build your business. Scott Jensen, Co-owner of FirstCall Marketing, offers Steps to Take to Know If Your Marketing is Working or Not. Then, Zack Moy, Co-founder/CTO of Afterword, guides you through The Efficient Funeral Home: A Data-Driven Look at Technology Implementation.
Succession planning and driving enterprise value should always be top of mind, so Jake Johnson, President & CEO of Johnson Consulting, will show how to Exit with Success: Succession Planning and Your Business.
In Historic Cemeteries Facing the Future, Regina Harrison, Director of Sales of Mount Auburn Cemetery, shares how to think creatively with options for cremation memorialization—whether you're managing historic grounds or guiding families through end-of-life choices.
Barbara Kemmis, Executive Director of the Cremation Association of North America and Chance Parker, Chief Research Officer of Fortitude Research + Marketing, present the Cremation Practitioner Benchmarking Study of insights into current practice and provides strategies to address future challenges.

Understand the importance of ethical cremation practices and maintaining public trust with Faith Haug at CANA’s 107^th Annual Convention this August 6-8, 2025. Special rates are available for teams to learn, grow, and implement strategies together. Plus, the schedule is redesigned to ensure you can explore the Valley of the Sun in the cool mornings and evenings and fully savor the networking and learning in the air-conditioned Convention hall during the heat of the day. Visit cremationassociation.org/CANA25 to learn more and register today!

About CANA

Historic Cemeteries, Modern Opportunities: CANA Convention Highlights Cremation Memorialization with Mount Auburn’s Regina Harrison

Wed, 18 Jun 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Historic Cemeteries, Modern Opportunities
CANA Convention Highlights Cremation Memorialization with Mount Auburn’s Regina Harrison

WHEELING, IL— As it has steadily become the most popular form of disposition in the US and Canada, cremation has an unearned reputation as a no-frills alternative to burial. Members of the Cremation Association of North America (CANA) believe this could not be further from the truth. They know cremation offers opportunity for creativity and personalization, even in the most historic spaces. At CANA’s 107^th Annual Cremation Innovation Convention in Phoenix this August 6-8, 2025, you can see how how Mount Auburn Cemetery is seizing this cultural moment to think creatively and sustainably about cremation as permanent memorialization—and communicate this to the families it serves.

Founded in 1831, Mount Auburn Cemetery in Cambridge and Watertown, Massachusetts, pre-dates the use of modern cremation – but that doesn’t mean the organization has been restrained by past tradition. In her session, Historic Cemeteries Facing the Future (sponsored by Passages International), Mount Auburn’s Director of Sales, Regina Harrison, shares how the cemetery offers a wide selection of cremation burial options. These range from simple, unmarked direct-earth interment to centrally located premium graves, meeting a variety of customer needs and budgets. She’ll show you how these solutions can work for you and your families, too.

“Memorialization is a deeply personal choice, and there are many reasons why a family might have chosen to set a monument, to share a monument with others, or to forego a monument altogether,” Regina notes. “People are often surprised that historic cemeteries still have space available, but the growing popularity of cremation provides the perfect opening to introduce unique burial and memorialization opportunities.”

With over 15 years at Mount Auburn Cemetery. Regina’s background in anthropology and commitment to Mount Auburn’s mission of providing solace through its landscape informs her service to families and engagement with the community. She leads cultural change by bringing her experience on meeting customer needs and enhancing cemetery landscape, balancing ideas about sustainability and grave maintenance with the concept of perpetuity. She will share Mount Auburn’s experience with its research into the impact of various forms of disposition, burial, and memorialization as they look to the future.

Finding creative solutions for your organization’s continued growth takes center stage in every session:

In the keynote, Joan Fox, President of Inspired Solutions, asks Are You Creating or Killing Customer Loyalty?, and shares why customer satisfaction is an inadequate goal, how company culture and customer loyalty are connected, and what strategies measure customer loyalty to grow your business.
Take a close look at Ethics in Cremation: A Colorado Case Study with Faith Haug, Program Director of Arapahoe Community College Mortuary Science Program, and explore three pivotal cremation cases and how they directly influenced Colorado's funeral service laws and public trust.
Two experts take the stage to share Data-Driven Digital Marketing Fundamentals with advice to build your business. Scott Jensen, Co-owner of FirstCall Marketing, offers Steps to Take to Know If Your Marketing is Working or Not. Then, Zack Moy, Co-founder/CTO of Afterword, guides you through The Efficient Funeral Home: A Data-Driven Look at Technology Implementation.
Succession planning and driving enterprise value should always be top of mind, so Jake Johnson, President & CEO of Johnson Consulting, will show how to Exit with Success: Succession Planning and Your Business.
Barbara Kemmis, Executive Director of the Cremation Association of North America and Chance Parker, Chief Research Officer of Fortitude Research + Marketing, present the Cremation Practitioner Benchmarking Study of insights into current practice and provides strategies to address future challenges.

Get ready to meet client families’ needs with diverse and flexible options at CANA’s 107^th Annual Convention with Mount Auburn’s Regina Harrison this August 6-8, 2025. Special rates are available for teams to learn, grow, and implement strategies together. Plus, the schedule is redesigned to ensure you can explore the Valley of the Sun in the cool mornings and evenings and fully savor the networking and learning in the air-conditioned Convention hall during the heat of the day. Visit cremationassociation.org/CANA25 to learn more and register today!

About CANA

Managing Through Chaos With Glenda Stansbury: Virtual Funeral Professionals Peer Support Meeting in June

Thu, 12 Jun 2025 19:00:11 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Managing Through Chaos With Glenda Stansbury
Virtual Funeral Professionals Peer Support Meeting in June

WHEELING, IL — For funeral professionals, “hope for the best and prepare for the worst” is more than a motto – it’s a mantra for the most challenging days. But when everything feels like an uphill battle, how can we stay grounded? Glenda Stansbury facilitates a discussion for funeral professionals on managing through chaos at the virtual Funeral Professionals Peer Support meeting on Tuesday, June 17, 2025, at 8pm ET / 7pm CT / 5pm PT, hosted for the profession by the Cremation Association of North America (CANA).

As a professional educator, Marketing & Development Director of InSight Books, and Co-Founder and Dean of InSight Institute Certified Celebrant Program, Glenda Stansbury is uniquely skilled in facilitating this peer support meeting on navigating uncertainty and finding resilience. “I just carry an aura of don’t mess with me, I guess,” says Glenda. She recalls a particular travel day filled with chaos. “I started to go up there to demand that they find a way to help all these people in a more efficient way. But then I looked at my shirt. I had worn my new t-shirt that has LOVE in big rainbow colors on the front. I was going to be out of town for the city PRIDE parade, so I just wore my shirt to show support. And I thought, I can’t go up there with my bitch face on with LOVE blazing across my chest. If I’m going to wear the word, perhaps I should live up to it.”

This peer support meeting is dedicated to navigating uncertainty and finding that inspiration to carry on. Participants will share their moments of chaos and ideas on how to stay grounded, make decisions under pressure, and build resilience when everything feels uncertain. Join to gain and share your practical strategies, candid insights, and space to reflect on what it really means to carry the weight of leadership in turbulent times.

When the burden of responsibility feels overwhelming, how do you avoid burnout while still showing up as an effective professional? Join the June conversation with Glenda Stansbury and fellow funeral professionals on Tuesday, June 17, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Are You Creating or Killing Customer Loyalty?: Culture and Customer Loyalty Keynote Joan Fox at CANA’s 107th Convention

Tue, 10 Jun 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Are You Creating or Killing Customer Loyalty?
Culture and Customer Loyalty Keynote Joan Fox at CANA’s 107th Convention

WHEELING, IL— The last 25 years of funeral service have brought unpredictable and incalculable changes to this industry. Adapting and pivoting are more than buzzwords—they’re a matter of survival. A change in mindset is also required if you want to grow. In the light of these developments, Joan Fox, President of Inspired Solutions, will show you what it really takes to succeed with customers and grow your business at the Cremation Association of North America’s 107^th Annual Cremation Innovation Convention in Phoenix this August 6-8. 2025.

In her keynote session, Are You Creating or Killing Customer Loyalty? sponsored by National Guardian Life (NGL), Joan Fox proves why customer satisfaction isn’t enough—loyalty is needed. “Many mediocre companies satisfy their customers every day,” explains Joan. “They deliver a product or service without painful snags, and yet their customers exit by door, phone or internet, having been served. Customers get what they want with reasonable ease and courtesy, and go on with their lives—not dissatisfied and not ‘wowed.’” Attend Joan’s session and you’ll learn the most common “killers” of customer loyalty and the organizational “must haves” to create customer loyalty.

Joan Fox is a results-driven performance expert. With noted expertise in improving the customer experience, organizational culture and leadership teams, Joan has worked with some of the world’s best companies through her consulting firm. She understands the unique and intimate connection between deathcare practitioners and customer loyalty which drives profit, growth and brand reputation. “Truly extraordinary client experiences occur when we resurrect the passion that led us to choose this work path and demonstrate our desire to serve – when we do what we are asked because we want to help,” emphasizes Joan. “Ours is the privilege of working with human beings at a very vulnerable time of their lives.”

Further your business growth as you respond to changes to the profession in each session at the CANA Convention:

Take a close look at Ethics in Cremation: A Colorado Case Study with Faith Haug, Program Director of Arapahoe Community College Mortuary Science Program, and explore three pivotal cremation cases and how they directly influenced Colorado's funeral service laws and public trust.
Two experts take the stage to share Data-Driven Digital Marketing Fundamentals with advice to build your business. Scott Jensen, Co-owner of FirstCall Marketing, offers Steps to Take to Know If Your Marketing is Working or Not. Then, Zack Moy, Co-founder/CTO of Afterword, guides you through The Efficient Funeral Home: A Data-Driven Look at Technology Implementation.
Succession planning and driving enterprise value should always be top of mind, so Jake Johnson, President & CEO of Johnson Consulting, will show how to Exit with Success: Succession Planning and Your Business.
In Historic Cemeteries Facing the Future, Regina Harrison, Director of Sales of Mount Auburn Cemetery, shares how to think creatively with options for cremation memorialization—whether you're managing historic grounds or guiding families through end-of-life choices.
Barbara Kemmis, Executive Director of the Cremation Association of North America and Chance Parker, Chief Research Officer of Fortitude Research + Marketing, present the Cremation Practitioner Benchmarking Study of insights into current practice and provides strategies to address future challenges.

A choice is before us. We can either rely solely on heritage and traditions from the past or take control of the future. Learn the value of customer loyalty over satisfaction and gain strategies to develop staff to grow your business with Joan Fox at CANA’s 107^th Annual Convention this August 6-8, 2025. Special rates are available for teams to learn, grow, and implement strategies together. Plus, the schedule is redesigned to ensure you can explore the Valley of the Sun in the cool mornings and evenings and fully savor the networking and learning in the air-conditioned Convention hall during the heat of the day. Visit cremationassociation.org/CANA25 to learn more and register today!

About CANA

CANA Releases 2025 Annual Cremation Statistics Report: Shows National Cremation Rate Growth Slowing

Mon, 02 Jun 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA Releases 2025 Annual Cremation Statistics Report: Shows National Cremation Rate Growth Slowing

WHEELING, IL— The Cremation Association of North America (CANA) continues its commitment to providing accurate and comprehensive cremation statistics to the death care industry and consumers. With over 25 years of data collection from state and provincial vital statistics departments, CANA's cremation statistics are widely regarded as the most reliable and current in the field. The latest reports for 2025 have been released, featuring final 2023 cremation data, newly released 2024 data, and projections to 2029 and 2034.

CANA’s research shows that the national cremation rate has grown steadily and predictably for the last 50 years, indicating that neither the recession nor the pandemic have influenced the growth rate on a national level. After decades of rapid growth in the United States, CANA can confirm that the national growth rate is slowing after reaching 61.8% in 2024. It is a common statistical occurrence for the growth rate to slow once it hits 80%.

Slower, But Steady Growth in Cremation Nationally

CANA’s 2025 Annual Statistics Report shows that the annual cremation growth rate is slowing overall. This supports the association’s observation over the past few years that the US is entering a “deceleration” period of cremation. The US is 15 years behind Canada, where the cremation rate surpassed 76.7% in 2024.

By 2033, CANA research predicts the cremation rate in all states will reach or exceed 50%, with the national rate surpassing 70%. In 2025, there are only six states where the cremation rate has not yet reached 50%; six states and four provinces have already surpassed 80%. After adding a new color to the popular “heat” maps of cremation rates to highlight the individual states and provinces with cremation rates above 80%, CANA has now retired the color that indicated states where the cremation rate had not reached 30%.

“These cremation statistics can be applied to a range of business decisions, helping you to weigh your options in a number of ways,” said CANA President Ryan Wiseman, co-owner of Porter Funeral Homes in Kansas City, KS, and Lenexa, KS, and the Cremation Society of Kansas and Missouri, which has four locations around the Kansas City area. “I can speak from personal experience about the value and practical application for this information when you’re looking for help to guide the choices you make on behalf of your business. The CANA statistics were fundamental in helping us make the decision to open our Cremation Society location 20 years ago. Based on the data in CANA’s annual report, we were able to project what the future was to bring and estimate what families would be looking for when a loved one would die.”

Other Forms of Disposition

CANA tracks data on all forms of disposition, including the newest forms of cremation – alkaline hydrolysis (AH, also known as water cremation) and natural organic reduction (NOR, also known as human composting). Practitioners, consumers and media outlets often ask about the effect of new forms of disposition on the cremation rate, but CANA’s estimated data shows that AH and NOR processes remain a negligible factor at this point. They account for 0.3% in states where the methods are practiced and 0.1% nationally. AH and NOR are not currently affecting the cremation rates at the state, provincial or national levels.

About CANA Research

The Cremation Association of North America (CANA) publishes the Annual Cremation Statistics Report and other research to illuminate trends in the profession. This research is often used by the media to shape their articles and by CANA’s members to guide their future business plans. Derived from six data models, CANA publishes projections with accuracy, leaning conservative, to deliver reliable information to the leaders of the profession.

In addition to the Annual Statistics Report, CANA will be conducting several other research projects to provide insights into cremation arrangement practices, modern cremation practices, and consumer awareness and preference for traditional and emerging disposition methods. The association remains committed to gathering accurate and comprehensive cremation statistics to serve the needs of the death care industry and consumers.

CANA research is available exclusively for members of the association. For more information on CANA’s statistics, visit www.cremationassociation.org/IndustryStatistics.

CANA Members can read the full report in The Cremationist or log in to www.cremationassociation.org/CremationistMagazine.

About CANA

Foundation Surpasses $1 Million in Academic Scholarships Awarded

Wed, 21 May 2025 15:48:52 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

Foundation Surpasses $1 Million in Academic Scholarships Awarded
Funeral Service Foundation Awards $95,000 in Academic Scholarships to 33 Students in spring 2025

CANA Scholarship in the News! Read about the Spring 2025 winner of the CANA/Jack Springer scholarship below.

BROOKFIELD, WI— Thanks to the generosity of its donors, the Funeral Service Foundation awarded 33 academic scholarships this spring totaling $95,000 to students across the United States and Canada. This milestone brings the Foundation’s total academic scholarship awards to more than $1 million since the program's inception in 2002.

“Donating more than one million dollars to such an important cause—the future of the profession—is at the heart of the Foundation’s mission,” said John Heald, Chair of the Funeral Service Foundation. “Investing in funeral service students who will strengthen and shape the profession has been incredibly meaningful to the Foundation and its supporters.”

Since awarding its first academic scholarship, the Joseph E. Hagan Memorial Scholarship, in 2002, the Foundation has established additional scholarships in memory of Shipley Rose Buckner; Mark Hornibrook and Harry Pontone; Steve Mack; Louis and Josephine Pontone; Dennis Schoepp; Todd Van Beck; Jack Springer (with CANA); and Edward J. Fitzgerald (with APFSP); and in honor of John Carmon, Bob Horn, Steve Lang, and Funeral Directors Life.

Additionally, the Memorial Classic Scholarships are supported by proceeds from the annual Tom Johnson Memorial Classic golf tournament, while Foundation ’45 Scholarships honor the Foundation’s founding year, 1945. The Foundation also promotes the Brenda Renee Horn and Steve Mack Memorial Scholarships in partnership with the SCI National Scholarship Program.

This spring, the Foundation awarded 33 scholarships, which included 19 named scholarships honoring or memorializing funeral service professionals, 12 from the Foundation ’45 Fund, and two scholarships awarded to military veterans through the Journey to Serve initiative, in partnership with the ICCFA Educational Foundation.

The Foundation’s academic scholarship program runs in two annual cycles – spring and fall. The next application window is September 15 – April 1.

Academic Scholarship Spring Class of 2025:

Foundation '45 Scholarship | $5,000

Anna Bruess, Roseville, Minnesota (University of Minnesota – Program of Mortuary Science)
Cecilia Fajardo, Downey, California (Cypress College – Mortuary Science Department)
Christine Jesoraldo, Beverly, Massachusetts (North Shore Community College – Funeral Service Program)
Brashad Young, Edna, Texas (Gupton-Jones College of Funeral Service)

Dennis Schoepp Memorial Scholarship | $2,500

Kyle Gooch, Havre, Montana (Arapahoe Community College – Mortuary Science Program)

APFSP/Fitzgerald Memorial Scholarship | $2,500

Ethan Yoder, Sioux City, Iowa (Des Moines Area Community College – Mortuary Science Program)

Bob Horn Scholarship | $2,500

Dave Dockweiler, Yorktown Heights, New York (American Academy McAllister Institute of Funeral Service Education)

CANA/Jack Springer Memorial Scholarship | $2,500

Christopher Bobo, Le Roy, New York (Pittsburgh Institute of Mortuary Science)

Foundation '45 Scholarship | $2,500

Alexandra Allen-Byam, Peterborough, New Hampshire (FINE Mortuary College – Funeral Service)
Stephany Garber Black, Delta, British Columbia Canada (Canadian College of Funeral Service)
Taryn Dallas, Corona, California (Cypress College – Mortuary Science Department)
Jelene Eliassen, Lynnwood, Washington (Lake Washington Institute of Technology – Funeral Service Education)
Aylissa Koskey, McKeesport, Pennsylvania (Pittsburgh Institute of Mortuary Science)
Marina Shafer, Bella Vista, Arkansas (Commonwealth Institute of Funeral Service)
Erika Stark, Catonsville, Maryland (Community College of Baltimore County-Catonsville – Mortuary Science Program)
Cora Tinker, Wethersfield, Connecticut (Goodwin University – Funeral Service Program)

Funeral Directors Life Memorial Scholarship | $2,500

Nora Derthick, Galloway, Ohio (Cincinnati College of Mortuary Science)

John Carmon Scholarship | $2,500

Linda Barajas, Kissimmee, Florida (Florida State College at Jacksonville – Funeral Service Program)

Joseph E. Hagan Memorial Scholarship | $2,500

Simone Fournier, North Providence, Rhode Island (Cape Cod Community College – Funeral Service Program)

Louis & Josephine Pontone Memorial Scholarship | $2,500

Francis Murphy, Salem, Massachusetts (North Shore Community College – Funeral Service Program)

Memorial Classic Scholarship | $2,500

Marvin Laurel, Decatur, Georgia (Gupton-Jones College of Funeral Service)
Johanna Trenter, Winnipeg, Manitoba Canada (Canadian College of Funeral Service)
Christie White, River Ridge, Louisiana (Delgado Community College – Funeral Service Education)

NGL - Harry Pontone Memorial Scholarship | $2,500

Jane Baden, Washington, District of Columbia (University of District of Columbia Community College – Mortuary Science Program)
Ly'Geria Mathis, Lithonia, Georgia (Gupton-Jones College of Funeral Service)

NGL - Mark Hornibrook Memorial Scholarship | $2,500

Dustin Mangum, West Jordan, Utah (Arapahoe Community College – Mortuary Science Program)
Graham Myrfield, Nanoose Bay, British Columbia, Canada (British Columbia Funeral Association and Funeral Service Association of BC)

Shipley Rose Buckner Memorial Scholarship | $2,500

Bryn Cleary, Savage, Minnesota (University of Minnesota – Program of Mortuary Science)

Steve Lang Scholarship (Homesteaders) | $2,500.00

Stanley Murray, Alexander, North Carolina (Fayetteville Technical Community College – Funeral Service Education)

Steve Mack Memorial Scholarship | $2,500.00

Brelan Holston, Conyers, Georgia (John A. Gupton College – Funeral Service Programs)

Todd Van Beck Memorial Scholarship | $2,500.00

Veronica Rapier, Chandler, Arizona (Chandler-Gilbert Community College – Mortuary Science Program)

Academic Scholarship for Veterans:

Journey to Serve Scholarship | $5,000

Roderick Ward, Jacksonville, North Carolina (Fayetteville Technical Community College – Funeral Service Education)

Hunter M. Harbeson Memorial Scholarship | $2,500

Derek Shilling, Silver Lake, Indiana (Mid-America College of Funeral Service)

In Their Words:
In their own words, scholarship recipients express what this support means to them as they prepare to serve their communities through funeral service.

“As a woman entering this field, I am especially inspired by the way that this scholarship uplifts and empowers women to pursue a career in funeral service. It recognizes the unique perspectives, resilience and empathy, that women bring to this profession. It also helps pave the way for us to grow as leaders, caregivers and advocates for the communities we serve.”

Bryn Cleary, Shipley Rose Buckner Scholar

“After spending over a decade serving my community as a deputy and later as a sergeant, I’ve seen firsthand the emotional toll that death takes on families. That experience sparked something in me. I realized I wanted to continue helping people, but in a different way, by guiding them through grief and loss with compassion and care. Funeral service allows me to do just that. It’s a calling I feel strongly about, and one that gives me purpose.

Balancing this new path hasn’t been easy. I’m a full-time public servant, a husband and father of two children. Between work, family, life and school, there are lots of demands on my time and energy. This scholarship helps relieve some of the financial pressure and in doing so, gives me pace to stay focused on my studies and training. It’s a gift not just to me, but to my whole family.”

Stanley Murray, Steve Lang Scholar

“I have a strong passion for restorative arts, and I believe in the deep healing that comes from helping families see their loved ones at peace. This scholarship allows me to further develop these skills with focus and dedication, so I can serve each family with compassion, care, and professionalism.”

Christie White, Memorial Classic Scholar

“Funeral service is more than a career to me; it is a calling. I am deeply committed to serving families with compassion, dignity and respect during some of the most difficult moments of their lives. With the support of the Funeral Service Foundation, I feel even more empowered to pursue this meaningful work and uphold the values that define this remarkable profession.”

Brashad Young, Foundation ’45 Scholar

“Choosing to pursue a career in funeral service is not something I take lightly. It is a vocation built on compassion, reverence and the quiet strength to serve individuals and families through moments of profound grief. Your support allows me to continue my education with more focus, intention and passion. It gives me the space to truly grow into the kind of professional I aspire to be, one who is informed, ethical and deeply human in their work.”

Alexandra Byam, Foundation ’45 Scholar

“As a retiring Hospital Corpsman and a student at Fayetteville Technical Community College, I am committed to serving families during their time of greatest need with compassion, professionalism and dignity. Your support is more than just financial assistance, it is an affirmation of the path I have chosen. It encourages me to continue carrying the values of honor, service and dedication from my military experience into my career in funeral service. “

Roderick Ward, Journey to Serve Scholar

FOUNDATION SCHOLARSHIPS NOW ACCEPTING APPLICATIONS OR OPENING SOON:

CANA 107^th Cremation Innovation Convention: Applications close May 29, 2025.

https://fsfapply.smapply.org/prog/cana_convention_scholarships

2025 NFDA International Convention & Exposition: Applications will open June 2, 2025, and close July 24, 2025.

https://www.funeralservicefoundation.org/scholarship-opportunities/nfda-international-convention-expo-scholarships/ .

ABOUT THE FUNERAL SERVICE FOUNDATION

Creating Space for Healing: The Art of Holding Space - Join the Virtual Funeral Professionals Peer Support Meeting in May

Mon, 12 May 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Creating Space for Healing: The Art of Holding Space
Join the Virtual Funeral Professionals Peer Support Meeting in May

WHEELING, IL — In the funeral profession, being present for others is central to the work—but how often do professionals get the chance to truly be present for themselves and one another? On Tuesday, May 20, 2025 at 8pm ET / 7pm CT / 5pm PT, funeral practitioners are invited to join a virtual Peer Support Meeting dedicated to a powerful and essential skill: holding space. Facilitated by Michelle Petitpas and Lisa Smith, this meeting will offer a much-needed opportunity to reflect on the emotional labor of deathcare work and learn how to hold space in both on-the-job and personal contexts.

You’ve likely heard the phrase “holding space”—but what does it really mean? In this session, participants will consider how to remain present and supportive without jumping in to fix, minimize, or judge. Through thoughtful discussion and real-world application, Michelle and Lisa will guide participants as they contemplate how holding space can strengthen relationships with grieving families, co-workers—and even themselves.

“To hold space is to walk beside another person in whatever journey they’re on without trying to fix them, judge them, or make them feel inadequate.”
— Heather Plett

Whether you're facing daily grief, difficult conversations, or emotional burnout, this meeting is a chance to pause, connect, and learn how to support others (and yourself) with presence and compassion.

Meet the Facilitators

Join the discussion about the art of holding space and be seen and heard without judgement. This virtual funeral professional peer support meeting takes place Tuesday, May 20, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

If you cannot attend a peer support meeting or are seeking support outside of this time, Funeral Professionals Peer Support’s Warmline is open 24/7 for calls and texts: (613) 917-8057 (call or text).

About CANA

About Funeral Professionals Peer Support

CANA Convention Registration is Open: Experience true luxury at CANA’s 107th Annual Cremation Innovation Convention this August

Mon, 14 Apr 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA Convention Registration is Open
Experience true luxury at CANA’s 107th Annual Cremation Innovation Convention this August

WHEELING, IL— The Cremation Association of North America (CANA) heads to Phoenix, Arizona for the 107^th Annual Cremation Innovation Convention. Featuring a perfect blend of city excitement and desert serenity, the CANA Convention will provide mid-year rejuvenation and the opportunity to mingle with the most forward-thinking owners and managers in the profession. Registration is open, so act now to claim your booth, sponsorship, or seat at the table and connect with cremation experts from across the profession.

CANA’s Annual Convention is the premier event for innovative cremation professionals. Find the motivation to set creative strategies into motion, discover solutions that spark inspiration, and soak up new insights to fuel your business’s growth for years to come. This August 6-8, 2025, you are invited to connect with cremation leaders from across the profession, discover new products and services from more than 60 exhibitors, find inspiration while earning CE, and explore the Valley of the Sun! Special discounts are available for full convention registration: pairs save $200 on their registration and teams of three save $400!

As a hardworking deathcare professional, you deserve the best during your time away from the job! The Convention hotel is the Arizona Biltmore, an opulent resort where historical meets contemporary, leisure meets adventure, and elegance meets play. The Biltmore offers seven relaxing pools, five appealing shops featuring hand-curated pieces, three unique dining experiences, two picturesque golf courses, and one award-winning spa and salon – plus two iconic bars where you can revel in a tequila sunrise. This year, the CANA Convention schedule is revamped to make the most of this unique resort experience, making time for the cool desert nights and mornings so you’ll enjoy all that Phoenix has to offer. You’re invited to explore, to discover, and to feel inspired by the colors, culture and the captivating energy of the Valley of the Sun. Make your reservation now at canarooms.com.

Phoenix is the perfect desert oasis for catching rays and chasing dreams. That’s why the Funeral Service Foundation is offering five scholarships to encompass all the benefits of attendance at the 107^th Cremation Innovation Convention. With an award valued at up to $2,200, each scholarship winner will receive full event registration, plus three nights at the luxurious Arizona Biltmore and up to $500 in travel reimbursement. Scholarships are open to anyone in funeral, cremation, and cemetery service who wants to invest in their future success as a cremation professional, including current students. The deadline to apply is May 29, 2025; scholarship winners will be notified mid-June to make their plans to join CANA in Phoenix this August. For more information and to apply, candidates should visit cremationassociation.org/CANAROI

It's CANA’s 107^th Annual Convention and it may be 107?, but we think you’ll agree: being this hot has never been so cool! Register now for CANA’s Annual Convention: August 6-8, 2025 – and remember that special rates are available for teams to learn, grow, and implement strategies together. Visit cremationassociation.org/CANA25 to learn more.

About CANA

Take a Break Before You Need a Break: Join the Virtual Funeral Professionals Peer Support Meeting in January

Mon, 07 Apr 2025 19:40:36 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Take a Break Before You Need a Break
Join the Virtual Funeral Professionals Peer Support Meeting in January

WHEELING, IL — As a funeral professional who has witnessed countless expressions of grief in the course of your work, you would never tell a family to stop crying and move on. So why do that to yourself? Dr. Karen Kramer, intuitive facilitator & energy healer, author, speaker, and CEO of the VillaVision Wellness & Retreat Center, facilitates the April Funeral Professionals Peer Support meeting to talk about the times we attempt to work too quickly through feelings of grief to fully process them, and to provide some ideas about what to do instead. Join the conversation at 8pm EDT / 7pm CDT / 5pm PDT on April 15, 2025, to share your own experience with grief and find relief.

Dr. Karen Kramer is a mindset coach and relationship expert with a background in business and leadership and delivers both personal and professional coaching to individuals who want to live their lives more fully. So, when facing her father’s death in 2012 and her own divorce in 2019, she was confident she could coach herself through, but the relief she found was only temporary.

“We live in a world where people want immediate results and ‘quick fixes,’ and we frequently deny ourselves the time and space to process our emotions fully,” explains Dr. Karen. “A lot of people like the DIY approach, particularly individuals who help other people through the grief process. But when we’re dealing with our own deep loss, sometimes we’re the worst people to be able to care for ourselves. When we deal with what’s underneath, as we approach the next series of losses that are coming in our life, we then are in a much healthier place to more easily process that grief.”

Like Dr. Karen says, grief is when what once was is no longer; the empty-nester whose children are gone or the retiree who isn’t sure how to fill the newly empty hours—or even those who’ve lost their hopes and dreams in the course of living life.

Bring your experience with any kind of loss to the meeting, and take some time to share your grief and discover resources to fuel your future. Join the virtual funeral professional peer support meeting Tuesday, April 15, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Funeral Service Foundation Now Accepting Scholarship Applications to CANA’s 107th Cremation Innovation Convention

Wed, 02 Apr 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

Funeral Service Foundation Now Accepting Scholarship Applications to CANA’s 107th Cremation Innovation Convention
5 Scholarships available to the annual convention; application closes on May 29

CANA Scholarship in the News! Read about the opportunity to win a scholarship to attend the 107th Cremation Innovation Convention in Phoenix on August 6-8, 2025!

BROOKFIELD, WI—Underscoring its commitment to professional development for funeral service professionals and students, the Funeral Service Foundation is now accepting applications for CANA’s 107th Annual Cremation Innovation Convention.

Thanks to generous donors, the Foundation is honored to offer 5 scholarships to the annual convention, held this year in Phoenix, AZ from August 6-8. Valued at $2,200, each scholarship will cover full convention registration fees, three nights of lodging, and up to $500 in travel reimbursement.

Applications are open as of April 1 to licensed funeral service professionals, morticians, embalmers, crematory operators, cemeterians, and students of funeral service who plan to attend the 2025 CANA Convention.

Application Details: Using a common application format, all scholarship candidates are required to answer four questions in no more than 250 words per question, and submit a brief video, no longer than two minutes. Late applications are not accepted. The deadline for applying is Thursday, May 29 at 11:59 p.m. CT. All applicants will be notified of their status by late June.

CANA Convention Application Link: https://fsfapply.smapply.org/prog/cana_convention_scholarships

CANA Convention Information Page: https://www.cremationassociation.org/cana25

ABOUT THE FUNERAL SERVICE FOUNDATION

Practical, Results-Driven Cremation Specialist Training: Registration Deadline July 31, 2025

Tue, 01 Apr 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Practical, Results-Driven Cremation Specialist Training
Registration Deadline July 31, 2025

WHEELING, IL — Registration is now open for the Cremation Specialist training program offered exclusively by the Cremation Association of North America (CANA). This unique certification course takes a cremation-first approach to study what arrangers do every day, touching on each task, breaking down the steps to complete it, and summarizing the knowledge and skills leading to success.

The CANA-Certified Cremation Specialist (CCS) training empowers arrangers to connect with the families they're serving, leading to meaningful conversations. This well-rounded program presents an overview of FTC compliance, methods for engaging phone shoppers, and discussion of embalming preferences, and then digs into topics such as grief expressions, communication skills, and ethical dilemmas to help forge that connection with families. When they know they’re serving families well, employees feel more motivated, contract revenue grows, and they know they’ve made a real difference for those families.

The remarkably flexible and affordable program, conducted entirely online, is comprised of eight courses: seven on-demand and one that is live and instructor-led. Participants work at their own speed, receiving their certification in as little as three months. They can choose to graduate on July 15 or October 15.

Each class in the program is easy to navigate and offers engaging and thought-provoking content, with fill-in-the-box reflections and active guidance from CANA staff. Participants can pause and resume the training to accommodate their busy schedules.

Participants gain practical skills they can apply immediately to grow business and advance their careers. A favorite course among past participants is on talking to phone shoppers and finding connection:

“We had folks that were handling mainly phone calls that were able to convert phone shoppers to customers because they were able to make that connection right away with the caller over the phone,” explains Martha Thayer of Mortuary Training, who contributed to the program. “That's part of what training is training is: Giving people those words to use. Everyone's going to come up with their own way to make a presentation or their own way to say something, but if we can have that starting point help for someone we can change narrative to bring people in.”

To date, this new credential has 112 graduates, representing practitioners from all stages of their careers, who have gained confidence to go further with the families they serve.

“Because the CANA-Certified Cremation Specialist program took such a deep look at all aspects of serving our cremation families, it allowed me to grow a deeper appreciation for the evolution of the profession as a whole,” reflected Allyse Worland, Vice President and Funeral Director of Lauck & Veldhof Funeral & Cremation Services and a CANA-Certified Cremation Specialist. “It was evident that doing things the way ‘we have always done it’ is not going to work in the future. Our cremation families are just as precious as our traditional families. Each and every moment we spend with them is an opportunity to memorialize and celebrate a life beautifully lived.”

Registration is accepted on a rolling basis for the 2025 program from April 1 through July 31. Space is limited so funeral professionals should act soon to join. Registration is $615, discounted to $465 for CANA Members. Learn more about becoming a CANA-Certified Cremation Specialist at cremationassociation.org/CCS.

About CANA

Prioritizing Our Industry’s Mental Wellness: Virtual Funeral Professionals Peer Support Meeting in March 2025

Tue, 11 Mar 2025 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Prioritizing Our Industry’s Mental Wellness
Virtual Funeral Professionals Peer Support Meeting in March 2025

WHEELING, IL— By acknowledging your challenges, you honor your own well-being and enhance your ability to care for others with authenticity and strength. Life for the funeral professional is a delicate balancing act. While taking on the responsibility for supporting your families and community, it’s too easy to push your own emotions aside. However, denying yourself the space to express grief and emotions can bring emotional burnout, compassion fatigue, and even physical exhaustion. On Tuesday, March 18, 2025, Jennifer Muldowney facilitates a virtual Funeral Professionals Peer Support Meeting to provide a space that grants permission to share these feelings.

Jennifer Muldowney is an acclaimed speaker on grief, host of The Glam Reaper podcast, founder of Muldowney Memorials, and a celebrant who has witnessed many expressions of grief. Throughout her career, she has reassured hundreds of families that their feelings are normal and given them permission to feel without judgment. The March Funeral Professionals Peer Support meeting is an opportunity for funeral professionals to do the same for themselves and each other.

“Grief needs a collective approach,” reminds Jennifer. “Neighbors, clubs, and local institutions stepping in to create spaces for healing.” She is dedicated to mental health, both in grief and within the funeral profession, serving as an advisor to the Board of Funeral Professionals Peer Support (FPPS) and returning facilitator to these monthly gatherings.

Granting yourself permission to grieve is not a sign of weakness—it’s an essential act of self-compassion that allows you to heal while continuing to show up for those who depend on you. Join Jennifer Muldowney, the Cremation Association of North America, and Funeral Professionals Peer Support to discuss your experiences with loss, the families you’ve served, and the challenges you face today. Or, be there just to support your peers across the profession with your presence and listening ear. If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, March 18, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Learning Paths for Funeral Professionals at Every Career Stage: The Professional Cremation Curriculum from CANA

Mon, 24 Feb 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Learning Paths for Funeral Professionals at Every Career Stage
The Professional Cremation Curriculum from CANA

WHEELING, IL— Whether you're an experienced owner or manager looking to stay ahead with the latest industry trends, a new manager seeking essential leadership training, a career professional focused on practical knowledge, or a team member pursuing information on best practices and safety in operations, the Cremation Association of North America (CANA) has you covered. CANA is proud to introduce a range of tailored learning opportunities designed to meet your unique needs as a funeral professional at every stage of your career. Continuing our mission to be the trusted authority and educator on all aspects of cremation, CANA’s education programs offer the knowledge and skills to succeed in today’s evolving industry.

By 2033, statistical analysis predicts cremation will be the preferred form of disposition in every state, with the cremation rate in some states and provinces having already surpassed 80%. Meeting families where they are, readying operations for the rising need, and building your business to adapt to this ever-evolving industry requires training with cremation at the core to support future growth. For more than 40 years, CANA has been the leader in cremation-first education, professional development, and training to support your business’s continued growth and evolution.

Experienced Owners and Managers: Further your leadership and strategic growth at CANA’s late-summer Annual Cremation Innovation Convention and mid-winter Cremation Symposium. Explore industry trends and connect in person with colleagues from across the profession. The 107^th Annual Convention at the Arizona Biltmore in Phoenix, August 6-8, 2025, unites some of the most forward-thinking leaders in a small, focused event. Share ideas, learn from experts, and see the newest products and services offered by industry suppliers.

New Managers: Whether you’re stepping into a fresh role or seeking success through advancement, you’ll benefit from the most recent addition to CANA’s course lineup. Gain essential skills in management of people and finances with the CANA Deathcare Business Administration Certification. Our 10-week virtual program, kicking off on April 1, allows you to work at your own pace and tailor your learning to your personal schedule, with bi-weekly live facilitation providing an opportunity to address how the lessons apply to your business and gain feedback from your peers.

Career Professionals: Find focused, practical learning at any stage with education that provides immediate practical application to the job at hand. From body preparation and FTC compliance to communication skills and understanding grief expressions, CANA’s Online Education offers targeted training in a bite-sized format with cremation at the core. Put it all together as a CANA-Certified Cremation Specialist and your expertise will demonstrate to families that you care. Join the 2025 cohort this year and complete the online program at your own pace, starting on April 1.

Operations Staff throughout the industry can continue to rely on CANA for essential skills in crematory operations. Offered online or in-person, the CANA Crematory Operations Certification Program (COCP) serves as the foundation for cremation in your business. The COCP continues to evolve, reflecting the needs of the modern business by featuring both flame cremation and alkaline hydrolysis, or targeting the unique needs of the pet crematory, or providing a refresher on state-specific requirements, or delivering valuable content in English, Spanish, and French. Additionally, CANA’s recent addition of the Natural Organic Reduction Operations Certification (NOROC) provides a valuable introduction to this newest disposition method and what it could mean for your business operations.

With CANA Education, you gain knowledge to reach today's consumer so you’re ready to meet tomorrow's demand. Our courses are developed in collaboration with business leaders, educators, manufacturers, practitioners, and legal authorities to ensure they meet the need of the modern professional. Each program is approved for continuing education credits for licensees, meets states’ certification requirement (as applicable), and can get you closer to earning your Certified Funeral Service Practitioner (CFSP) from the Academy of Professional Funeral Service Practice.

When you register for a CANA certification program, convention, or online class—or join as a member—you become a participant in a community of cremation experts from all career stages and business types united by cremation at its core. CANA is a recognized and valued brand for all things cremation, so funeral professionals are sure to benefit from the association’s decades of cremation expertise.

Learn more about how CANA Education offers something for every career stage. Visit the CANA website: cremationassociation.org/education.

About CANA

2025 Crematory Operations In-Person Trainings Announced

Mon, 17 Feb 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

2025 Crematory Operations In-Person Trainings Announced

WHEELING, IL— If cremation is core to your business, your team needs training that ensures they have the technical, scientific, and legal knowledge to protect your operations. For more than 40 years, the Cremation Association of North America (CANA) has provided the most up-to-date training in crematory operations best practices in the industry with the original Crematory Operations Certification Program™ (CANA COCP™). For 2025, CANA announces opportunities for professionals to earn their certification in-person or online to meet the certification requirement of 19 states and earn up to eight hours of CE.

The CANA COCP includes an both an overview of the flame and water cremation process and the equipment and operations involved and a detailed look at essential cremation procedures such as chain of custody, reducing legal risk, and environmental issues. Both in-person and online trainings offer instruction created with input from leading flame cremator and alkaline hydrolysis manufacturers to ensure professionals have the latest information.

CANA provides multiple opportunities for crematory operations certification:

Whittier, CA – March 4: Tom Krowl of Cremation Systems and Dave Daniels of law firm ElGuindy, Meyer & Koegel, APC head to southern California for the first in-person training of 2025.

Dallas, TX – June 25: Larry Stuart, Jr. of Raven Plume Consulting and Dave Daniels share their crematory operations expertise with attendees in the Dallas-Fort Worth area.

Albany, NY – October 28: Larry Stuart, Jr. and Wendy Russell Wiener offer New York State-specific training in collaboration with the New York State Division of Cemeteries, the New York State Department of Environmental Conservation and the New York State Association of Cemeteries.

St. Petersburg, FL – November 18: John Mitchell of IR Environmental and Wendy Russell Wiener wrap up the year in the Sunshine State offering certification in the Tampa-St. Pete Bay Area.

CANA’s Online Certification program helps busy funeral professionals earn their crematory operations certification on their own schedule, using their own device. Similar to the in-person version of the course, the Online COCP includes interactive content on alkaline hydrolysis and flame cremation – offering much more engagement than just a recorded lecture! Plus, the online version allows professionals to work at their pace and to pause or resume on their schedule.

Developed for our increasingly diverse workforce, CANA’s certification has also expanded access to cremation best practices for flame and water cremation through professional translations to the most common languages in North America. Now, English-, Spanish- and French-language professionals can get CANA certified on their schedule, from their device, and in their preferred language.

Whether taken in-person or online, CANA COCP certification is a mark of distinction and ensures that employees have the most current crematory operations training—all developed in collaboration with crematory manufacturers, owner/operators, practitioners, and legal authorities. CANA is a recognized and valued brand for all things cremation, so funeral professionals benefit from the association’s decades of cremation expertise.

Registration is just $595 for both in-person and online training opportunities, and CANA Members, students, and service members receive discounts on this valuable certification! Learn more about the CANA Crematory Operations Certifications Program and demo the online course on the CANA website: cremationassociation.org/COCP..

About CANA

The Funeral Service Foundation Launches Spring 2025 Scholarship Season

Sat, 15 Feb 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

The Funeral Service Foundation Launches Spring 2025 Scholarship Season
Open scholarship and program applications include Spring Academic Scholarships, Certified Celebrant Training, NFDA Embalming & Restorative Arts Seminar, and the National Emerging Leaders Program

CANA Scholarship in the News! Read about the opportunity to receive the CANA/Jack Springer scholarship below.

BROOKFIELD, WI—The Funeral Service Foundation is accepting academic and professional development scholarship applications at FuneralServiceFoundation.org for more than 25 Academic Scholarships, 10 Certified Celebrant Training Scholarships, 5 scholarships to attend the NFDA Embalming & Restorative Arts Seminar, and 20 positions in the NFDA National Emerging Leaders program..

ACADEMIC SCHOLARSHIPS

The Funeral Service Foundation is accepting academic scholarship applications through April 1 at FuneralServiceFoundation.org. More than 25 scholarships, ranging from $2,500 – $5,000, are available to current students of funeral service and military veterans who meet the eligibility criteria.

ACADEMIC SCHOLARSHIPS FOR STUDENTS OF FUNERAL SERVICE

Scholarships are open to full- or part-time students who are in good standing and enrolled in ABFSE- or Canadian-accredited institutions/programs. Candidates must be attending classes and actively pursuing a degree in funeral service at the time of application. Students who are enrolled but have not yet begun coursework at the time of application are not eligible to apply for scholarships. Paid directly to institutions, the scholarships offset the costs associated with tuition, fees, books and supplies.

A $5,000 Journey to Serve Scholarship is available this fall to U.S. or Canadian military veterans who are 18 years of age or older at the time of application and who are currently enrolled or accepted into in an ABFSE- or Canadian-accredited funeral service institution/program. The $2,500 Hunter M. Harbeson Memorial Scholarship is also open to U.S. military veterans who are 18 years of age or older at the time of application and who are currently enrolled or accepted into in an ABFSE-accredited funeral service institution/program.

Application Process

Applicants are also required to provide the following support materials by the April 1 deadline:

Most recent transcripts from their ABFSE- or Canadian-accredited institution/program
A letter of good standing from the institution’s registrar, bursar or financial office
A letter of recommendation from an instructor or program director

The application for academic scholarships is due by 11:59 p.m. CT on April 1; late applications are not accepted. Those who miss the deadline will have the chance to apply again in Fall 2025. Those who have applied in the past but have not been awarded an academic scholarship from the Foundation are encouraged to re-apply.

The scholarship program is supported by generous donors who share the Foundation’s vision for cultivating the next generation of resilient, adaptable and compassionate leaders through education. Gifts of all sizes enable the Foundation to make education more accessible to funeral service students and professionals. To make a donation, visit FuneralServiceFoundation.org/DonateNow and select “Scholarship Funds” as your project designation.

CERTIFIED CELEBRANT TRAINING

Ten Funeral Service Foundation scholarships will be awarded for Certified Celebrant Training, hosted by NFDA and offered in partnership with InSight Institute. Open to all those who are verifiably affiliated with at least one funeral home and are interested in becoming a Certified Celebrant, the training will be held June 25-27 at NFDA headquarters in Brookfield, Wisconsin.

The application for Certified Celebrant Training scholarships, found online at FuneralServiceFoundation.org/Scholarships, will close April 15 at 11:59 p.m. CT. All applicants will be notified of their status by early-May.

Registration for the Celebrant Training program opens March 25; details are available at NFDA.org/Celebrant.

NFDA EMBALMING & RESTORATIVE ARTS SEMINAR

Five Funeral Service Foundation scholarships will be awarded for the NFDA Embalming & Restorative Art Seminar. Scheduled for May 7-9 at the Pittsburgh Institute of Mortuary Science, this premier seminar offers a unique opportunity to engage in live demonstrations on a donor body and interactive training using the exclusive Headzo models.

Thanks to the generosity of its donors, the Funeral Service Foundation is providing five scholarships to attend the event. Valued at up to $1,450, each scholarship covers registration fees, two nights of lodging and a $500 travel stipend. Applicants must be licensed embalmers (NFDA membership not required). To learn more and apply by March 28, visit NFDA.org/EmbalmingSeminar. Applicants will be notified of their status by early-April.

NATIONAL EMERGING LEADERS PROGRAM

The Funeral Service Foundation is proud to sponsor the NFDA National Emerging Leaders Program. Created to attract, develop, and retain transformational leaders, this strategic early-career leadership program is designed to equip talented people with the skills, knowledge and confidence needed to excel as leaders in their funeral homes, communities, and the funeral service profession at state and national levels.

This comprehensive leadership experience empowers participants to lead with vision, integrity and influence, providing them with the tools and strategies needed to inspire and guide others. Additionally, participants will benefit from mentorship opportunities and high-level networking with leaders in the funeral service profession.

The National Emerging Leaders Program is open to all licensed funeral professionals in the United States and Canada – regardless of NFDA membership status – who are in the early stages of their careers (first-career funeral directors licensed for at least five years or second-career funeral directors licensed for at least three years). The application for the National Emerging Leaders Program, found online at NFDA.org/EmergingLeaders, closes April 15 at 11:59 p.m. CT. All applicants will be notified of their status by early-May.

ABOUT THE FUNERAL SERVICE FOUNDATION

Finding Mentorship: Virtual Funeral Professionals Peer Support Meeting in February

Mon, 10 Feb 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Finding Mentorship
Join the Virtual Funeral Professionals Peer Support Meeting in February

WHEELING, IL— Funeral service is a career of long, emotion-filled days and nights and never-ending challenges. Fortunately, it’s also a career filled with professionals who willingly share their experiences and can offer guidance for moving forward. On February 18, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) host a peer support meeting facilitated by Jeff Holcomb. The discussion will center around the valuable role of a mentor in helping funeral service employees to navigate the profession.

Jeff Holcomb is a New York State-licensed funeral director with over 44 years of experience in funeral service. In 2006, he founded Continuing Vision, which expanded to support a mentorship program in 2022 to honor the memory of his son Brian. Brian, a funeral director himself, often shared meaningful conversations with Jeff about their work and how to navigate the challenges of the profession. After Brian’s passing, Jeff created this program to keep their connection alive by mentoring and supporting the next generation of funeral professionals.

Mentors provide guidance and support to help the growth and development of their fellow professionals. Jeff Holcomb will bring his decades of commitment to the profession to talk about the power of peer support and mentorship. At Tuesday's meeting, he’ll focus on the key role of a mentor in providing patience, compassion, and understanding in support of a mentee’s future.

Join Jeff to share your own experiences with mentorship and offer support to your colleagues. Connect with your fellow funeral professional peers on Tuesday, February 18, 2025, at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Trust vs. Insurance: What’s Right For You? Wendy Russell Wiener, Bill Williams and The Great Debate at the 2025 CANA Symposium

Mon, 27 Jan 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Trust vs. Insurance: What’s Right For You?
Wendy Russell Wiener, Bill Williams and The Great Debate at the 2025 CANA Symposium

WHEELING, IL— Imagine you decide to create a preneed sales program—or perhaps your preneed sales platform needs an overhaul. Where do you start? Wendy Russell Wiener and Bill Williams help you tackle step one: whether to sell insurance funded preneed or trust funded preneed. Join them as they take the stage for the Cremation Association of North America’s (CANA) 2025 Symposium. What you learn might surprise you!

What funding method should you offer your clients: trust or insurance? Which is easier to administer? Which is easier for your clients? Which will make you more money now? Which will make you more money overall? How do you know what’s best for your firm? Wendy Russell Wiener, Chair of the Regulatory department for Funeral Services, Inc. and Managing Member of WRW Legal, PLLC, and Bill Williams, Jr., LFD and Former President/CEO of Funeral Services, Inc., bring a point-by-point discussion to The Great Debate: Trust vs Insurance to highlight what is important when choosing a funding method.

“The preneed trust-insurance debate is more pertinent than in years past given the recent economic climate,” explains Bill. “Stubborn inflation is increasing operating costs and, if not held in check, could impact the expense of delivering merchandise and services when a contract turns at need. Funeral directors are searching for ways to protect operating margins, and trust contracts are appealing because they hold the potential for returns that outpace the cost of doing business.” Their session is designed to give the preneed seller the tools it needs to determine, or confirm, what’s right for that seller.

But it doesn’t stop there. CANA’s Symposium is packed with sessions designed to get you thinking about what furthers your business success:

Kicking off the event is Greg Grabowski, Partner at Hospice Advisors, who explores how funeral professionals can work toward Bridging Hospice and Funeral Services: A Compassionate Continuum of Care, fostering a seamless transition for families as they navigate end-of-life. Each registrant will receive a free copy of his book Engaging the Heart of Hospice, co-authored with Lacy Robinson.
Danielle Burmeister, Vice President of Marketing and Communications for Homesteaders Life Company, reveals key insights into Preneed Motivators: Cremation Edition about why families decide to prearrange.
A panel of experts share actionable insights for Cremation Preneed Success: Strategies, Insights, and Innovation in Sales and Marketing. Discover how to communicate the value of pre-planning with Tyler Anderson, VP, Business Development at Precoa; William Bonacorda, President of Trust 100; Rob Goff, Regional Director, PreNeed Northwest, for United Heritage Life Insurance; and, Joshua Rae, CEO of Golden Considerations.
Aftercare industry leaders continue the discussion on enhancing your relationship with families while driving business growth in an Aftercare Panel: Supporting Families and Growing Your Business. Greg Grabowski of Hospice Advisors; Jon Lefrandt, Founder and CEO of Elevia; and Matthew Van Drimmelen, Founder of Full-Circle Aftercare offer practical strategies for crafting a successful aftercare program.
Lindsey Ballard, Owner of Ballard-Sunder Funeral & Cremation, leads an interactive session to showcase attendees’ most effective strategies in Preneed Spotlight: Lessons and Ideas from Real-Life Success Stories.
Whether you’re just starting with digital marketing or looking to refine your approach, Welton Hong, CEO & Founder of Ring Ring Marketing, provides practical insights to guide your decisions when Leveraging Technology to Grow Your Preneed Program.

How can you have it all? Join Wendy Russell Wiener and Bill Williams at CANA’s 2025 Cremation Symposium and discover what’s right for your business. Register now and head to the Paris Las Vegas Hotel and Casino this February 26-28, 2025: cremationassociation.org/success.

About CANA

Harness The Power of Digital Marketing and Technology with Welton Hong: Leverage Technology to Grow Preneed at the 2025 CANA Symposium

Mon, 20 Jan 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Harness The Power of Digital Marketing and Technology with Welton Hong
Leverage Technology to Grow Preneed at the 2025 CANA Symposium

WHEELING, IL— Your preneed program doesn’t just give you the opportunity to support your firm, it also gives you the opportunity to connect to your community. While it's true that people often discover potential death care services through family connections or old-fashioned word of mouth, that's changing rapidly as we progress farther into the technological advances of the 21st century. Managing and optimizing your preneed strategy is key to your continued success, but it isn’t always easy to handle without guidance from the experts. Join Welton Hong at the Cremation Association of North America’s 2025 Cremation Symposium in Las Vegas this February 26-28 to learn how to leverage the power of technology to drive your business’s preneed growth.

Detailed audience targeting, engaging lead magnets, personalized email marketing, cost-effective pay-per-click (PPC) campaigns, and monitoring and measuring the results can be overwhelming for the average funeral home. That’s why Welton Hong will share a practical example of a nurturing sequence you can implement in your own CRM. He can show you how to reach the right people at the right time and foster valuable leads by Leveraging Technology to Grow Your Preneed Program, an education session sponsored by Ring Ring Marketing.

A leading expert in helping funeral homes and cemeteries convert leads from online directly to the phone line, Welton Hong is the author of the book Making Your Phone Ring with Internet Marketing and Founder & CEO of Ring Ring Marketing. Join us and learn how to effectively target the 65+ demographic with tailored social media content and ads, and discover how email campaigns and remarketing tools can nurture leads into long-term clients.

“As the owner of a funeral home, you have a number of potential marketing outlets available to you, but in today's digital age, one thing is irrefutable: If you're not promoting yourself online, you're losing critical exposure with every month that passes,” emphasizes Welton. “No longer are only the young or especially tech-savvy looking for product or service information on their phones or tablets. Now, everyone, from a preteen to a great-grandmother can do this quickly and easily.”

Welton is joined by these other experts in sessions designed to further your success:

Kicking off the event is Greg Grabowski, Partner at Hospice Advisors, who explores how funeral professionals can work toward Bridging Hospice and Funeral Services: A Compassionate Continuum of Care, fostering a seamless transition for families as they navigate end-of-life. Each registrant will receive a free copy of his book Engaging the Heart of Hospice, co-authored with Lacy Robinson.
Danielle Burmeister, Vice President of Marketing and Communications for Homesteaders Life Company, reveals key insights into Preneed Motivators: Cremation Edition about why families decide to prearrange.
A panel of experts share actionable insights for Cremation Preneed Success: Strategies, Insights, and Innovation in Sales and Marketing. Discover how to communicate the value of pre-planning with Tyler Anderson, VP, Business Development at Precoa; William Bonacorda, President of Trust 100; Rob Goff, Regional Director, PreNeed Northwest, for United Heritage Life Insurance; and, Joshua Rae, CEO of Golden Considerations.
Aftercare industry leaders continue the discussion on enhancing your relationship with families while driving business growth in an Aftercare Panel: Supporting Families and Growing Your Business. Greg Grabowski of Hospice Advisors; Jon Lefrandt, Founder and CEO of Elevia; and, Matthew Van Drimmelen, Founder of Full-Circle Aftercare offer practical strategies for crafting a successful aftercare program.
Lindsey Ballard, Owner of Ballard-Sunder Funeral & Cremation, leads an interactive session to showcase attendees’ most effective strategies in Preneed Spotlight: Lessons and Ideas from Real-Life Success Stories.
Wendy Russell Wiener, Managing Member of WRW Legal, PLLC, and Bill Williams, President/CEO of Funeral Services, Inc., wrap the event with The Great Debate: Trust vs Insurance with the tools you need to determine, or confirm, which is right for your business.

Harness the power of digital marketing and technology with Welton Hong! Register for CANA’s 2025 Cremation Symposium February 26-28, 2025, at the Paris Las Vegas Hotel and Casino. Visit cremationassociation.org/success.

About CANA

Bridging Hospice and Funeral Services: A Compassionate Continuum of Care: Engaging Hospice with Greg Grabowski at the 2025 CANA Symposium

Tue, 14 Jan 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Bridging Hospice and Funeral Services: A Compassionate Continuum of Care
Engaging Hospice with Greg Grabowski at the 2025 CANA Symposium

WHEELING, IL— Hospice and cremation service are united by a shared, fundamental philosophy to prioritize dignity, respect, and family-centered care. How can you bridge the gap and become integral in supporting hospice and families as they navigate end-of-life? Join Greg Grabowski, Partner at Hospice Advisors and Hospice Insights, and explore how funeral professionals can foster a seamless transition with hospice care efforts and healthcare resources at the Cremation Association of North America’s 2025 Cremation Symposium at the Paris Las Vegas on February 26-28, 2025.

Approximately 50% of all deaths in the United States involve hospice care. Like cremation, which CANA research shows topped 60.6% nationally in 2023, hospice care continues to grow as more families see its value to their experience. These parallel trends highlight the opportunity for cremation and hospice providers to collaborate, creating integrated services that meet evolving family needs. In his keynote session sponsored by National Guardian Life Insurance Company (NGL), Bridging Hospice and Funeral Services: A Compassionate Continuum of Care, Greg Grabowski offers actionable strategies to engage both the heart and skills of hospice in delivering value to the healthcare continuum.

“I learned that when funeral homes show interest and involvement by demonstrating their shared values of celebrating one’s life, hospice providers respond positively,” says Greg. “When funeral directors communicate the why for what they do, hospice care team members listen.” Greg’s presentation will draw on themes from his book, Engaging the Heart of Hospice co-authored with Lacy Robinson, a free takeaway for every Symposium attendee. Attendees will also have complimentary access to a new Healthcare CRM for one month, courtesy of Hospice Insights.

Greg Grabowski kicks off an event you won’t want to miss. Other presentations include:

Danielle Burmeister, Vice President of Marketing and Communications for Homesteaders Life Company, reveals key insights into Preneed Motivators: Cremation Edition about why families decide to prearrange.
A panel of experts share actionable insights for Cremation Preneed Success: Strategies, Insights, and Innovation in Sales and Marketing. Discover how to communicate the value of pre-planning with Tyler Anderson, VP, Business Development at Precoa; William Bonacorda, President of Trust 100; Rob Goff, Regional Director, PreNeed Northwest, for United Heritage Life Insurance; and, Joshua Rae, CEO of Golden Considerations.
Aftercare industry leaders continue the discussion on enhancing your relationship with families while driving business growth in an Aftercare Panel: Supporting Families and Growing Your Business. Greg Grabowski of Hospice Advisors; Jon Lefrandt, Founder and CEO of Elevia; and, Matthew Van Drimmelen, Founder of Full-Circle Aftercare offer practical strategies for crafting a successful aftercare program.
Lindsey Ballard, Owner of Ballard-Sunder Funeral & Cremation, leads an interactive session to showcase attendees’ most effective strategies in Preneed Spotlight: Lessons and Ideas from Real-Life Success Stories.
Whether you’re just starting with digital marketing or looking to refine your approach, Welton Hong, CEO & Founder of Ring Ring Marketing, provides practical insights to grow your preneed business in Leveraging Technology to Grow Your Preneed Program.
Wendy Russell Wiener, Managing Member of WRW Legal, PLLC, and Bill Williams, President/CEO of Funeral Services, Inc., wrap the event with The Great Debate: Trust vs Insurance with the tools you need to determine, or confirm, which is right for your business.

Elevate your role as a funeral professional in the end-of-life continuum of care with Greg Grabowski at CANA’s 2025 Cremation Symposium! Register to attend at the Paris Las Vegas this February 26-28 at cremationassociation.org/success.

About CANA

Randy Anderson and Support for Ourselves and Our Profession: Join the Virtual Funeral Professionals Peer Support Meeting in January

Mon, 13 Jan 2025 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Randy Anderson and Support for Ourselves and Our Profession
Join the Virtual Funeral Professionals Peer Support Meeting in January

WHEELING, IL— For some, funeral service is the family business. For others, it’s a career change. For most, becoming a funeral professional is a calling to serve their community in their moments of grief. For all, it is not an easy career. On January 21, Randy Anderson facilitates the first Funeral Professionals Peer Support meeting of 2025 with an open discussion for participants across deathcare to ask questions of this industry leader and connect on a range of topics.

Funeral Professionals Peer Support was created as a welcoming space for sharing experiences and connecting with others in deathcare who “get it.” These monthly virtual meetings bring people from all professional and geographic areas together to ask questions, share experiences, and connect in a supportive community environment. We’ll start the new year with guest Randy Anderson, a first-generation funeral director, former owner of Radney’s Funeral Home and Langley Funeral Home in Alabama, and past president of the National Funeral Directors Association. Randy has spent his career supporting funeral service and professionals through volunteering and teaching and will continue this mission and inspire others at our January meeting.

“I have had many opportunities to lead throughout my life and have been taught and supported by many wonderful leaders,” Randy explains. “In every leadership position, I have learned that everyone wants to be heard and it’s important to listen. I have learned that everyone does not see every experience the same. Looking back, I would advise myself to try to look more through the eyes of others.” Randy brings this wealth of experience in funeral service and commitment to giving back to the peer support meeting on Tuesday, January 21.

Whether you're looking to learn, contribute, or simply engage, this meeting provides an opportunity for meaningful conversations and support. “I have always believed that it is important to give back to the community and to my profession,” reminds Randy. “If we are always ‘taking’ without giving back eventually there will be nothing left for those who follow us.”

Join the meeting to lend an ear and find support with Randy Anderson. Log on to the virtual funeral professional peer support meeting is Tuesday, January 21, 2025 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Funeral Service Foundation Awards Record Academic Scholarships: Funds support 36 students of funeral service from 15 U.S. states and five Canadian provinces

Thu, 19 Dec 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

Funeral Service Foundation Awards Record Academic Scholarships
Funds support 36 students of funeral service from 15 U.S. states and five Canadian provinces

CANA Scholarships in the News! Read about the CANA/Jack Springer scholarship recipient below.

BROOKFIELD, WI—Thanks to support from its generous donors, the Funeral Service Foundation awarded a record $112,500 in academic scholarships to 36 students from 15 U.S. states and five Canadian provinces for the Fall 2024 semester.

Each year, the Foundation awards academic scholarships ranging from $2,500-$5,000 USD to students attending and actively engaged in coursework in funeral service education programs at ABSFE- and Canadian-accredited institutions, including scholarships geared towards military veterans. Awarded in two cycles and paid directly to institutions, the scholarships offset the costs associated with tuition, fees, books and supplies.

“Through the Foundation’s scholarships, we recognize not only the dedication and perseverance of students in funeral service, but also their impact on the future of the profession,” said John Heald, chair of the Funeral Service Foundation, “This year, thanks to the generosity of our donors, we were honored to award a record number of scholarships to an outstanding pool of applicants."

This fall, 28 scholarships were initially offered – 19 named in recognition of funeral service professionals or remembered by those in the profession, and nine from the Foundation’s general Foundation ’45 Fund. After reviewing the strong pool of applications, the Foundation’s scholarship reviewers noted an exceptional cycle, leading the Grants Committee to approve eight additional $2,500 scholarships from the Foundation ’45 Fund, bringing the total to 36 scholarships.

The Foundation was also honored to award its inaugural Todd Van Beck Memorial Scholarship this fall to Jackson Cisco of Cincinnati College of Mortuary Science, where Mr. Van Beck’s career began and where he had returned before his death in 2023. Mr. Van Beck was posthumously awarded the Foundation’s Distinguished Service Award in 2023, with more than 40 donors contributing to the Todd Van Beck Memorial Scholarship.

In 2024, the Distinguished Service Award was posthumously given to Tom Johnson, for whom the Tom Johnson Memorial Scholarship was established and will launch in Fall 2025. Contributions to the scholarship may be made at https://www.funeralservicefoundation.org/donate-tom-johnson/.

The Foundation’s scholarship program operates in two annual cycles – spring and fall. Academic scholarship applications be accepted again in spring from February 15 – April 1, 2025.

Academic Scholarship Fall Class of 2024:

Foundation ’45 Scholarship | $5,000

Nikolai Blentlinger, Magnolia, Texas (Commonwealth Institute of Funeral Service, Houston, Texas)
Bonita Boyce, Missisauga, Ontario, Canada (Humber College, Toronto, Ontario, Canada)
Nicole Caldwell, Chandler, Arizona (Chandler Gilbert Community College, Mesa, Arizona)
Hailee Fenlon, Liberty Township, Ohio (Cincinnati College of Mortuary Science, Cincinnati, Ohio)
April Gentling, Minneapolis, Minnesota (University of Minnesota, Minneapolis, Minnesota)
Mélanie Huth, Saint-Hyacinthe, Quebec, Canada (Collège Rosemont, Montréal, Quebec, Canada)
Jonathan Radford, Brookhaven, Georgia (John A. Gupton College, Nashville, Tennessee)

Foundation ’45 Scholarship and Dennis Schoepp Scholarship | $5,000

Parker Sappington, Billings, Montana (Arapahoe Community College, Littleton, Colorado)

APFSP/Fitzgerald Memorial Scholarship | $2,500

Jaxson Karline, Burnsville, Minnesota (University of Minnesota, Minneapolis, Minnesota)

Bob Horn Scholarship | $2,500

Haley Schultz, Richfield, Minnesota (University of Minnesota, Minneapolis, Minnesota)

CANA/Jack Springer Memorial Scholarship | $2,500

Lauren Brunke, DeFuniak Springs, Florida (Southern Illinois University, Carbondale, Illinois)

Foundation '45 Scholarship | $2,500

Evie Brisley, Ridgewood, New York (American Academy McAllister Institute of Funeral Service Education, New York, New York)
Emilie Côté, Longueuil, Quebec, Canada (Collège Rosemont, Montréal, Quebec, Canada)
Melissa Harris, Elkhart, Indiana (Mid-America College of Funeral Service, Jeffersonville, Indiana)
Emma Hyer, Edinburgh, Indiana (Worsham College of Mortuary Science, Wheeling, Illinois)
Adam Palumbo, Canandaigua, New York (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)
Kaitlyn Pelletier-Leicht, Edmonton, Alberta, Canada (Canadian College of Funeral Service, Winnipeg, Manitoba, Canada)
Bobby Robinson, Preston, Idaho (Commonwealth Institute of Funeral Service, Houston, Texas)
Yota Sarantos, Toronto, Ontario, Canada (Humber College, Toronto, Ontario, Canada)
Sioux Westby, Indianapolis, Indiana (Worsham College of Mortuary Science, Wheeling, Illinois)

Funeral Directors Life Memorial Scholarship | $2,500

Alyss Kerl, Houston, Texas (Commonwealth Institute of Funeral Service, Houston, Texas)

John Carmon Scholarship | $2,500

Jessah Linden, York, Nebraska (Des Moines Area Community College, Ankeny, Iowa)

Joseph E. Hagan Memorial Scholarship | $2,500

Denica St. Pierre, Comber, Ontario, Canada (Collège Boréal, Sudbury, Ontario, Canada)

Louis & Josephine Pontone Memorial Scholarship | $2,500

Gina Hansen, Staten Island, New York (American Academy McAllister Institute of Funeral Service Education, New York, New York)

Memorial Classic Scholarship | $2,500

Jesse Currens, Lawrenceburg, Kentucky (Mid-America College of Funeral Service, Jeffersonville, Indiana)
Ellysa Marshall, Armstrong, British Columbia, Canada (Canadian College of Funeral Service, Winnipeg, Manitoba, Canada)

NGL - Harry Pontone Memorial Scholarship | $2,500

Lodine Thompson, Whitby, Ontario, Canada (Humber College, Toronto, Ontario, Canada)
Nathalie Ubaldegaray, Staten Island, New York (American Academy McAllister Institute of Funeral Service Education, New York, New York)

NGL - Mark Hornibrook Memorial Scholarship | $2,500

Laurie Lee Laracy, Conception Harbour, Newfoundland and Labrador, Canada (Canadian College of Funeral Service, Winnipeg, Manitoba, Canada)
Deric Thomas, Dublin, Georgia (Ogeechee Technical College, Statesboro, Georgia)

Shipley Rose Buckner Memorial Scholarship | $2,500

Charlene Edelmann, Rochester Hills, Michigan (Wayne State University, Detroit, Michigan)

Steve Lang Scholarship (Homesteaders) | $2,500.00

Mallory Shetka, Lake Crystal, Minnesota (University of Minnesota, Minneapolis, Minnesota)

Steve Mack Memorial Scholarship | $2,500.00

Calvin Amato, Tyrone, Pennsylvania (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

Todd Van Beck Memorial Scholarship | $2,500.00

Jackson Cisco, Celina, Ohio (Cincinnati College of Mortuary Science, Cincinnati, Ohio)

Academic Scholarship for Veterans:

Journey to Serve Scholarship | $5,000

Kylee Carr, Oklahoma City, Oklahoma (University of Central Oklahoma, Edmond, Oklahoma)

Hunter M. Harbeson Memorial Scholarship | $2,500

Nicole Snatchko, Greensburg, Pennsylvania (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

Passion and Gratitude from scholarship recipients:

“This scholarship provides me with an opportunity to eventually provide caring and compassionate services to those who may have not always received such historically. Thus, the Foundation shows not only its support of me but also of those who have been historically left out of the conversation in funeral service.”

– Evie Brisley, Foundation ’45 Scholar

“For me, funeral service is not merely a profession – it is a calling rooted in compassion, respect, and the profound honor of serving families during some of the most challenging moments of their lives.”

– Jonathan Radford, Foundation ’45 Scholar

“Being awarded these scholarships means so much to me – not only because they help ease the financial burden of tuition and expenses, but also because they motivate me to keep pushing myself, both as a student and as a funeral directing intern. This generosity gives me the opportunity to focus more on my education and my career goals without the added stress of financial concerns.”

– Parker Sappington, Foundation ’45 and Dennis Schoepp Memorial Scholarship

“I am committed to making the most of this opportunity, and I hope to one day pay it forward by contributing to the success of others in the same way you have supported me. Your investment in my education is deeply appreciated, and I will carry your generosity with me throughout my academic and professional career.”

– Deric Thomas, NGL - Mark Hornibrook Memorial Scholar

“It is one thing for me to invest in my own education and personal growth, but it is another thing entirely to have someone else willing to invest in it. I can’t express my gratitude enough. From the bottom of my heart, thank you so much for believing in me.”

– Sioux Westby, Foundation ’45 Scholar

SCHOLARSHIPS & PROGRAMS NOW ACCEPTING APPLICATIONS:

NOW ACCEPTING APPLICATIONS FOR THE DAVID C. BAUE NFDA PROFESSIONAL WOMEN’S CONFERENCE
Thanks to the generous support of The Baue Family, the Funeral Service Foundation is proud to offer 20 scholarships to attend the 2025 NFDA Professional Women's Conference. Valued at up to $1,600, each scholarship covers full registration fees for the May 15-18 conference in Santa Ana Pueblo, New Mexico, plus three nights of lodging, and up to $500 in travel reimbursement. Open to funeral students and professionals. Applications open now. The deadline to apply is 11:59 p.m. CT on Wednesday, January 15, 2025. All applicants will be notified of status by mid-February. Information about the Professional Women’s Conference is available at NFDA.org/PWC.

NOW ACCEPTING APPLICATIONS FOR MEET THE MENTORS

Thanks to the generous support of its donors, the Funeral Service Foundation is proud to support NFDA’s Meet the Mentors program, the transformative professional development event held in conjunction with NFDA’s annual Advocacy Summit, offering a unique opportunity for emerging funeral service professionals to engage with leaders and experience the power of advocacy firsthand.

The program covers registration fees, lodging, and select meals; attendees are only responsible for their transportation to Washington, D.C. Applications for the 2025 Meet the Mentors program are open through Friday, January 17 at 11:59 p.m. CT. Interested applicants must be licensed NFDA-member funeral directors or embalmers, aged 40 or under, or within their first five years of licensure in the profession. For complete details and to apply, visit NFDA.org/Mentors.

ABOUT THE FUNERAL SERVICE FOUNDATION

The Hope and Disappointment of Mismatched Expectations: Join the Virtual Funeral Professionals Peer Support Meeting in December with Jolena Grande

Tue, 10 Dec 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

The Hope and Disappointment of Mismatched Expectations
Join the Virtual Funeral Professionals Peer Support Meeting in December with Jolena Grande

WHEELING, IL— When you pick a career as important as funeral service, you imagine all the people you can help and the good you can do for your community. But when something gets in the way of achieving those visions, the disappointment of unmet expectations can be difficult to overcome. Jolena Grande facilitates this month’s virtual Funeral Professionals Peer Support Meeting to reflect on the ideals of funeral service, the realities of this challenging work, and how we can find a balance between what we expect and what we experience. Join the conversation Tuesday, December 17, 2024 at 8pm ET / 7pm CT / 5pm PT.

It’s estimated that the average person will spend more than 90,000 hours of their life at work. That translates into more than 10 years devoted to service, meeting expectations, and rising to challenges. So, when you feel like you’re giving your all, but not getting it back from your boss or having to pick up your coworker’s slack, it can lead to disappointment and burnout. That’s why this month’s peer support meeting will focus on meeting the expectations of both employees and their managers—and finding a middle ground.

“We found an exponential increase in the number of people that said, ‘This is exactly what I’ve always wanted to do,’” emphasizes Jolena. “They’re not just looking at their paycheck. They’re looking at everything that embodies the work-life experience. They want an owner or a manager that understands that balance and walks it themselves. They want an owner and manager that communicates the importance of unplugging. They don’t want to be bothered on their days off. They don’t want to answer texts at 6 o’clock in the morning. And they want to see their owners and managers taking time away from work and enjoying that work-life balance.”

Jolena Grande, CFSP, joined the Cypress College faculty more than 25 years ago, and has more than 30 years of professional experience as a California-licensed funeral director, embalmer, cemetery manager, and crematory manager. In December, she brings her experience from the profession and the classroom together to find common ground in the expectations of managers and employees.

Join the conversation to forge a path forward from disappointment with Jolena Grande and your colleagues from all walks of experience. The virtual funeral professional peer support meeting is Tuesday, December 17, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

2025 CANA Symposium: Seek Success at Every Step

Mon, 02 Dec 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

2025 CANA Symposium: Seek Success at Every Step

WHEELING, IL— The Cremation Association of North America (CANA) returns to the Paris Las Vegas Hotel & Casino to help businesses achieve success at every step. Join CANA this February 26-28, 2025, for the 2025 Cremation Symposium, where you’ll explore strategic solutions in preneed, aftercare and everything in between!

You’ll bask in the splendor of the Paris Las Vegas Hotel. Recent renovations feature new restaurants, nightlife, and experiences along the iconic cobblestone pathways and ornate architecture, under ceilings painted to emulate the Parisian sky. Fortunately, your getaway remains cost-effective since registration prices for the 2025 Cremation Symposium will stay the same: just $625 for the first registration and $425 for each additional employee and just $295 for spouses/travel companions.

Networking at the Opening Reception on Wednesday where your first drink is on CANA!
Breakfasts on Thursday and Friday worth the early hour
All-day coffee and beverages to keep the energy flowing
Delicious Thursday lunch
Evenings on your own to yourself to enjoy Las Vegas
Up to 7 Hours CE from the APFSP
The intimate networking experience you love about CANA events

Time to network is what makes a CANA event unique. Our events attract leaders from across funeral service in all business models, locales, experience levels, and call volumes eager to tackle today’s challenges and share solutions. Plus, suppliers are untethered from booths so they can learn and connect with practitioners through sessions designed to support their business growth as well. Together, everyone can exchange innovative business ideas to find success.

Kicking off the event is Greg Grabowski, Partner at Hospice Advisors and an experienced leader with a proven record of results and revenue generation. In his session, Bridging Hospice and Funeral Services: A Compassionate Continuum of Care, Greg will explore how funeral professionals can become integral resources in supporting hospice care efforts and healthcare resources, fostering a seamless transition for families as they navigate end-of-life. Each registrant will receive a free copy of his book Engaging the Heart of Hospice to engage both hearts and skills in delivering value to the healthcare continuum.

Then, Danielle Burmeister, Vice President of Marketing and Communications for Homesteaders Life Company, takes a look at demographics including age, marital status, religious affiliation and prior experience. She’ll reveal key insights about why families who choose cremation decide to prearrange in her session Preneed Motivators: Cremation Edition. Learn practical data-based suggestions for strengthening relationships with current client families, connecting with new families and leveraging tools to grow your business.

A panel of experts from across the cremation preneed industry share actionable insights for Cremation Preneed Success: Strategies, Insights, and Innovation in Sales and Marketing. Discover how to communicate the value of pre-planning with Tyler Anderson, VP, Business Development at Precoa; William Bonacorda, President of Trust 100; Rob Goff, Regional Director, PreNeed Northwest, for United Heritage Life Insurance; and, Joshua Rae, CEO of Golden Considerations.

Aftercare industry leaders continue the discussion on enhancing your relationship with families while driving business growth in an Aftercare Panel: Supporting Families and Growing Your Business. Gain actionable insights and practical strategies for creating an aftercare program with Greg Grabowski of Hospice Advisors; Jon Lefrandt, Founder and CEO of Elevia; and, Matthew Van Drimmelen, Founder of Full-Circle Aftercare.

Lindsey Ballard, Owner of Ballard-Sunder Funeral & Cremation, leads attendees in an interactive and engaging session to showcase participants’ most effective preneed strategies, campaigns, and events. In Preneed Spotlight: Lessons and Ideas from Real-Life Success Stories, attendees will share their innovative ideas and impactful techniques that have made a tangible difference in driving preneed accomplishments – and have a chance to win a fabulous prize!

Whether you’re just starting with digital marketing or looking to refine your approach, Welton Hong, CEO & Founder of Ring Ring Marketing, provides actionable insights to grow your preneed business.In his session, Leveraging Technology to Grow Your Preneed Program, you’ll explore how to harness the power of digital marketing and technology to drive preneed growth with practical examples to see immediate results.

Finally, Wendy Russell Wiener, Managing Member of WRW Legal, PLLC, and Bill Williams, President/CEO of Funeral Services, Inc., will wrap the event with The Great Debate: Trust vs Insurance. Together, they’ll give attendees the tools they need to determine, or confirm, what’s right for their business. What you’ll learn might surprise you!

Building your business success starts before first call. How can you improve your business's success at every step of family service and support? The 2025 Cremation Symposium shows how.

Registration is open to join CANA for the 2025 Cremation Symposium February 26-28, 2025, at the Paris Las Vegas Hotel and Casino. Register to attend at cremationassociation.org/success.

About CANA

In Grief When Serving the Grieving: Virtual Funeral Professionals Peer Support Meeting in November

Mon, 11 Nov 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

In Grief When Serving the Grieving
Virtual Funeral Professionals Peer Support Meeting in November

WHEELING, IL— Grief is messy and difficult and something funeral professionals see every day. At times, this can overwhelm even the most experienced of us with our own grief. This month’s virtual Funeral Professionals Peer Support meeting on Tuesday, November 19, 2024 at 8pm EST / 7pm CST / 5pm PST focuses on supporting our own emotions while we’re serving grieving families.

As funeral professionals, we know that the common responses to grief are not linear. Grief brings sideways turns, unpredictability and huge obstacles, and no two journeys are the same. But sometimes, we forget to extend ourselves and our colleagues the same grace that we give our grieving families. We don’t have all the answers, especially when we’re facing our own mourning during challenging cases and community turmoil.

“While there is no single checklist, having a few tools in your kit can help you provide a compassionate and thoughtful path forward for those who are grieving,” offers November Peer Support facilitator Kelly Manion, Director of Consumer Marketing at Homesteaders Life Company. Kelly is a grief support specialist with nearly 25 years devoted to purpose-driven work and over a decade of experience in the funeral service profession. She offers valuable resources to those who are grieving. By providing space to talk about our grief, she’ll help us understand the unique ways people grieve and how to maintain our care for ourselves and our colleagues in the midst of it.

Grieving is emotionally and physically draining, so remember to take a break from the exhausting work of grieving and funeral service. Connect with your funeral professional peers on Tuesday, November 19, 2024 at 8pm EST / 7pm CST / 5pm PST via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join. (Please note that this meeting is hosted in an area that observes the time change at the end of Daylight Saving and “fell back” to Standard Time. Double-check your time zone before attending.)

About CANA

About Funeral Professionals Peer Support

Virtual Funeral Professionals Peer Support Meeting in October

Wed, 09 Oct 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Virtual Funeral Professionals Peer Support Meeting in October

WHEELING, IL— For many of us, October means changing leaves, crisp weather and crisper apples, and football... but it also means school (and sniffles) are back in session, fewer hours of sunshine, and a fast-approaching holiday season. It’s also a fine time to take a moment to chat about work, life, and finding a balance in funeral service. Join the virtual Funeral Professionals Peer Support meeting on Tuesday, October 15, 2024 at 8pm ET / 7pm CT / 5pm PT to share what's on your mind this month and how we can care for ourselves and each other in the months to come.

Open to everyone across the funeral service, virtual peer support meetings are held on the third Tuesday of each month. It’s a perfect space for funeral professionals to share their experiences and exchange advice and support on topics ranging from working with difficult bosses to dealing with the pressures at home. You’ll come away realizing you’re not alone and your stories are common across borders and job titles.

Inspired by pumpkin spiced everything, longer evenings, chilly weather, and candy snuck from the treat bowl, October is the perfect time to talk about taking the good with the bad and getting the support we need for the season ahead. Join the monthly peer support meeting.

This month, we will host an open forum for discussion on any topic. All are given space to share their stories, but, because respectful listening can also be beneficial, no one will be "called on" to contribute. Even if you don’t have a pressing issue to discuss, the meetings are a valuable place to offer support, too. You can find a community of peers and share your own experience as a means to assist others.

Connect with your fellow funeral professional peers on Tuesday, October 15, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

CANA Membership Elects Leaders Annual Meeting

Mon, 23 Sep 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA Membership Elects Leaders Annual Meeting

WHEELING, IL— In September 2024, members of the Cremation Association of North America (CANA) attending the Annual Meeting at the 106^th Annual Cremation Convention in Chicago re-elected two incumbent board members, elected one new director, and passed the gavel to new CANA President Ryan Wiseman. They also recognized the service of two individuals retiring from board service.

INTRODUCING CANA’S 2024-2025 PRESIDENT
Ryan Wiseman is a co-owner of both Porter Funeral Homes in Kansas City and Lenexa, Kansas, and the Cremation Society of Kansas and Missouri, which has four locations around the Kansas City area. “As CANA President, I hope to continue to build the membership of CANA and to grow the organization as a whole,” remarked Wiseman. “I’m always excited to spread the word about an association that helps to keep me informed about the latest industry news and trends. This wealth of knowledge helps me to run and maintain a business based on a solid foundation of best practices and input and advice from the best minds in professional deathcare.”

NEWLY ELECTED TO THE CANA BOARD
New elected board member Katie Sullivan Frideres, Vice President of Cremation Society of Illinois in Chicago, Illinois, has over 20 years of cremation industry experience. “At Cremation Society of Illinois, we’ve always promoted inclusion at every level,” Sullivan Frideres said. “Choosing cremation allows for both traditional and non-traditional ceremonies, ensuring everyone’s preferences are respected and celebrated. I aim to continue fostering this open mindset, promoting inclusion, and bringing my experience to the CANA board.”

CANA’s new Supplier Liaison is Judy Olson, VP – Sales & Business Development for National Guardian Life (NGL) based in Madison, Wisconsin. Judy was elected by the Supplier Members of the Association. Her unique role is to represent the interests and needs of the businesses that supply goods and services to the funeral profession. Olson has worked for NGL for over 16 years and has regularly participated in CANA events since 2017. “During my tenure,” Olson explained, “I will focus on continually educating myself so I can, in turn, help educate and share information. I see CANA as an association that is focused on the well-being of its members and encourages collaboration and partnership. I enjoy collaborating with others so will make sure to get to know all the suppliers that support the Association, as well as the active members, so I can help make effective connections.”

Dirk Bearden, Managing Director, PCC and Crematory Operations for Service Corporation International based in Houston, Texas, was re-elected to serve a second term on the board along with John Goobeck, Manager at Bill DeBerry Funeral Directors in Denton, Texas. Bill Clark, Managing Director of Kootenay Enterprises, Inc. in Trail, British Columbia, was elected by the board of directors to serve as an officer on the Executive Committee as Third Vice President.

CANA’s Board of Directors is complete with:

Ryan Wiseman of Porter Funeral Homes in Kansas City, Kansas, CANA President;
Lindsey Ballard of Ballard Sunder Funeral Home in Jordan, Minnesota, President Elect;
Denis Desrochers of Grégoire Desrochers in Victoriaville, Quebec, First Vice President;
Sandra Walker of Pacific Northwest Cremation in Spokane, Washington, Second Vice President;
William “Bill” Clark of Kootenay Enterprises Inc. in Trail, British Columbia, Third Vice President;
Timothy “Tim” Borden of Borden Mortuary Group in Louisville, Kentucky, CANA Treasurer;
Robert Hunsaker of Serenity Funeral Home in St. George, Utah, Immediate Past President;
Judy Olson of National Guardian Life Insurance Company, CANA Supplier Liaison;
E. Gene Allen of Kerrville Funeral Home;
Stephen “Steve” Bassett of Legacy Funeral Group;
Dirk Bearden of Service Corporation International;
John Goobeck of Bill DeBerry Funeral Directors;
Timothy “Tim” Koch of Metro First Call;
Jimmy Lucas of Lucas Funeral Homes;
C.R. Lyons of C.R. Lyons & Sons Funeral Directors;
Katie Sullivan Frideres of the Cremation Society of Illinois;
Jason Widing of Foundation Partners Group; and
Lara M. Price of Pappas Grubbs Price PC, CANA General Counsel.

RETIRING BOARD
The Membership also recognized two retiring Board Members. Past President Caressa Hughes has concluded her role as Officer and will begin her service as Technical Liaison for Government and Legal Affairs. As President from 2022-2023, Caressa Hughes, Assistant Vice President of Government and Industry Relations for Service Corporation International, guided the Association through many important projects. She helped conduct communications with the Federal Trade Commission regarding changes to The Funeral Rule and oversaw development of a new three-year strategic plan.

Kim Price of Memory Glass served two terms as Supplier Liaison, from 2018 to 2024. Her passion, commitment, and drive for CANA and the profession are unmatched and propelled the association during her six-year tenure. We are grateful for their service to our association and the profession.

CANA thanks its Board of Directors and all those who serve on its Advisory Groups for their dedication to CANA and funeral service. These leaders volunteer their time and talent to ensure continued recognition for CANA as the trusted authority and educator on all aspects of cremation. Find more information and learn how to get involved on CANA’s website: cremationassociation.org/BoardofDirectors

About CANA

CANA’s 106th Cremation Innovation Convention a Success!

Wed, 18 Sep 2024 15:16:48 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’s 106th Cremation Innovation Convention a Success!

WHEELING, IL— The Cremation Association of North America (CANA) celebrated the 106th Annual Cremation Innovation Convention with nearly 300 of its dearest friends – including more than 70 exhibitors – last week in Chicago! The event attracted professionals from across the funeral service and welcomed many new faces to enjoy connecting with colleagues, viewing innovative supplier solutions, and hearing inspirational presentations.

"It was great to see so many in attendance and there was tremendous energy in the room this year," said newly elected CANA Board President Ryan Wiseman. "The 106th Convention felt like a homecoming – old friends and new, lots of great conversation and laughter, and a real connection with the ideas from the presentations and the exhibit floor. The personal touch attendees experience at a CANA Convention really adds an extra dimension to the power of what meetings like these do for our profession."

Guided by emcee Melissa Loose, Assistant Vice President of Marketing and Communications for National Guardian Life Company (and sponsored by NGL), the CANA stage hosted experts to help the gathered business leaders calibrate their current company practices to flourish in the future:

Robbie Pape, Senior Vice President & Regional Partner, Carriage Services kicked off the first morning with an empowering session by summoning our own potential and Being a Leader of Influence, sponsored by Carriage.

As businesses grapple with the changing workforce, Jolena Grande, CFSP faculty in the Mortuary Science Program at Cypress College offered her unique perspective in Death Becomes Her: The Changing Demographics of Funeral Service Practitioners.

Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island taught attendees how to differentiate between myths and realities of suicidality, recognize the signs for suicide risk and develop responses to prevent suicide death loss within the profession in her session Recognizing and Responding to Suicide Risk Within the Deathcare Profession. Dr. Murphy also led a special pre-Convention workshop with Aaron Pelchat, a licensed clinical social worker and psychotherapist on The Silent Problem: Talking about Mental Health and Funeral Service that helped registrants understand realities of common mental health issues.

With over 30 years of expertise in the technology sector, Lee Hovermale, Strategic Advisor to the CEO of KiZAN Technologies brought Cybersecurity Awareness: Recognizing a Threat and Protecting Your Data to securely and protect the many companies present.

The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group took a moment to reflect on the past in a session (sponsored by Wilbert) The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries to promote profitability in the cemetery.

Information is Power: Updates from Industry Experts featured three presenters on topics that impact our profession. CANA President Robert Hunsaker showed how The Answer is in the Numbers with CANA’s 2024 Annual Cremation Statistics Report. He was followed by Assistant Vice President of Government & Industry Relations for Service Corporation International, Caressa Hughes with a Regulatory Update on the rules and legal landscape of the profession. Finally, Vice President of Cemetery Operations of Legacy Funeral Group, Stephen Bassett, offered lessons learned from the Cemetery Consumer Service Council (CCSC).

Sharing the stage for a look at The Power of Service & The Power of Human Connection, Dean of the InSight Institute, Glenda Stansbury, covered The Impact of Grief—The Power of Service on the healing power of hearing a life story. Then, Homesteaders Director of Consumer Marketing, Kelly Manion, addressed The Power of Human Connection: Elevating Your Grief Support & Aftercare Programs, offering valuable insights into diverse ways to support grieving people.

In recognition that the Convention opened on September 11, attendees took a moment to reflect on and remember that awful day in 2001. CANA provided an interactive tribute piece created by local artist Eddie Corkery, inspired by Spencer Finch's work in the 9/11 Memorial Hall titled “Trying to Remember the Color of the Sky on That September Morning.” People wrote memories of that day and other reflections on squares the color of the bluest skies.

Glenda Stansbury served as celebrant for the annual In Memoriam service, recognizing family, friends, and notable people the profession lost this year. During the Annual Membership Meeting, Robert Hunsaker passed the gavel to Ryan Wiseman to lead CANA as Board President for the coming year. The Funeral Service Foundation and CANA also celebrated the attendees who won scholarships to enjoy the 106^th Annual Convention and Chicago! The event closed with a post-Convention tour of the CANA offices and Worsham College of Mortuary Science.

This event would not have been possible without the generous sponsorship of 22 companies. From the open bar to the inspiring sessions to the cemetery tour to the coffee breaks that fuel us—we thank them for making this event a success!

For photos of CANA’s 106^th Convention, click here.

To see the 2023-2024 In Memoriam video: https://youtu.be/VZt344A9TdI

To see the CANA 2023-2024 Year in Review video: https://youtu.be/C10NTr_Jzt4

Association leadership now turns its attention to the 2025 Cremation Symposium, when CANA returns to the Paris Las Vegas. This Symposium packs business planning and marketing into just two days of focused sessions on February 26-28, 2025. Plus – keep on the lookout for details about CANA’s 107^th Cremation Innovation Convention at the Biltmore Arizona. Save the dates – August 6-8, 2025 – for Phoenix! Find more information when you visit cremationassociation.org/education.

About CANA

Social Connection and Recovery - Virtual Funeral Professionals Peer Support Meeting in September

Mon, 09 Sep 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Social Connection and Recovery
Virtual Funeral Professionals Peer Support Meeting in September

WHEELING, IL— Since 1989, September is designated as Recovery Month to raise awareness about treatment for substance use disorders, reduce stigma of those suffering, and celebrate those in recovery. That’s why this month’s virtual Funeral Professionals Peer Support meeting on Tuesday, September 17, 2024 at 8pm ET / 7pm CT / 5pm PT provides space to share stories of struggle and recovery and learn more about this all too common experience.

Surveys show that over 65 million US adults consider themselves in recovery from substance use and/or mental health issues. Christopher Matthews, CLC, APR, CFSP, will facilitate the September Funeral Professionals Peer Support meeting to discuss the effect of substance abuse on funeral professionals today with a focus on growth, resilience and skills to support those struggling with these common, but often unspoken, concerns.

With more than 130,000 deathcare professionals working in the United States today (US Bureau of Labor Statistics, 2024) – many of them exposed to trauma daily – the need for support and interdependence in recovery is great. Matthews hopes to provide a fresh, personal perspective and tools to help spot and support funeral professionals in need to the road to recovery.

Building social supports and a caring community is essential for recovery. Connect with your fellow funeral professional peers on Tuesday, September 17, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Information Is Power: Updates From Industry Experts at CANA’s 106th Cremation Innovation Convention

Mon, 26 Aug 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Information Is Power: Updates From Industry Experts at CANA’s 106th Cremation Innovation Convention

WHEELING, IL— Funeral service professionals are specialists at the “hurry up and wait” routine. Whether it’s memorial services, strategic planning, requesting death certificates, business compliance, or obituary details, ours is a profession that requires long-term preparation and immediate responsiveness—and the patience to wade through layers of bureaucracy to help those we serve. The Cremation Association of North America (CANA) delivers the tools you need to succeed with Information is Power: Updates from Industry Experts at the 106^th Annual Cremation Innovation. Join us this September 11-13, 2024 in Chicago to get insights on statistics, complaints, and regulations that inform your effective business practices.

The shifting dynamics of this profession keep us on our toes as we constantly readjust and evaluate the current landscape in deathcare. Robert Hunsaker kicks off the session with the latest cremation statistics from CANA, looking at current trends and market fluctuations. “One of the questions I often get asked is, ‘Is business down or is it just me?’ CANA’s statistics research addresses that question as well as many others,” he explains. From growing up in the family funeral home to managing sales for Batesville Casket Company and SinoSource International to participation on SCI’s corporate development team, and Hunsaker Partners funeral and cemetery company, Robert Hunsaker hails from a wide-ranging background in the funeral service industry. In The Answer is in the Numbers, he provides straightforward exercises to identify strategies to remain profitable in today's market.

The regulatory landscape is changing faster than most of us can track. Caressa Hughes, CANA Past President and Assistant Vice President of Government and Industry Relations for Service Corporation International, will present a Regulatory Update and answer participant questions so you know what to expect over the coming months and years. “CANA’s leaders are ready to assist you through this time,” reminds Caressa. “We want to ensure that you are able to stay informed about how the changes to laws and regulations will affect the way you conduct your business going forward.”

Wrapping the session is Stephen Bassett, Vice President of Cemetery Operations at Legacy Funeral Group. In addition to serving on the CANA Board of Directors, Stephen volunteers his time and experience as a representative on the Cemetery Consumer Service Council (CCSC). This coalition was created in 1979 to assist consumers, without charge, in resolving complaints or answering inquiries regarding cemetery services or policies. Participation in the complaint resolution process is voluntary for both the consumer and the cemetery, and Stephen will present a Cemetery Consumer Service Council Update of the current consumer complaints that have been addressed in 2024.

For even more information you can put to use, the CANA Convention offers sessions on:

Choosing to be a better leader for your team, your business, and yourself in Being a Leader of Influence with Robbie Pape, Senior Vice President & Regional Partner, Carriage Services.
By popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns with Recognizing and Responding to Suicide Risk Within the Deathcare Profession.
Jolena Grande, faculty with the Mortuary Science Program at Cypress College, discussing the role of women in funeral service from her unique perspective in Death Becomes Her: The Changing Demographics of Funeral Service Practitioners.
Lee Hovermale Strategic Advisor to the CEO of KiZAN Technologies, with over 30 years of expertise in the technology sector, covers Cybersecurity Awareness: Recognizing a Threat, and Protecting Your Data for you and your families.
The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group looks to history’s strategies for modern permanent placement in The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries.
Sharing the stage, Dean of the InSight Institute Glenda Stansbury and Homesteaders Director of Consumer Marketing Kelly Manion talk about modern ways to address families’ grief in a combined presentation on The Power of Service & The Power of Human Connection.

Dr. Sara Murphy also leads a special pre-Convention workshop with Aaron Pelchat, a licensed clinical social worker and psychotherapist. Together, they’ll say the quiet part out loud on The Silent Problem: Talking about Mental Health and Funeral Service. Their workshop will help us understand realities of common mental health issues – think compassion fatigue and burnout – unpack the challenges to self-care and discover therapeutic tools for improving mental health. Registration is available separately from the Convention or as an add-on!

Get the information you need to plan the business of tomorrow with Stephen Bassett, Caressa Hughes and Robert Hunsaker! Join your colleagues in Chicago in September and book yourself for September 11-13, 2024, at the Fairmont Chicago Millennium Park: cremationassociation.org/CANA24.

About CANA

The Power of Service and Human Connection on Display at CANA’s 106th Convention

Mon, 19 Aug 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

The Power of Service and Human Connection on Display at CANA’s 106th Convention

WHEELING, IL— In the realm of grief and healing, the profound impact of personalized services and human connection cannot be overstated. Funeral professionals play a crucial role in the journey by providing personalized options and experiences that cater to the specific needs of grieving families. To further your ability to create lasting connections, the Cremation Association of North America (CANA) invites you to the 106^th Annual Cremation Innovation Convention for a session on The Power of Service & The Power of Human Connection from two experts in their field. Join Glenda Stansbury and Kelly Manion this September 11-13, 2024, in Chicago.

The conversation about Celebrants often focuses on how to create unique and personalized services. What is not always discussed is the deep connection to the grief experience for our families. Glenda Stansbury, MA, CFSP, LFD, shares her 40 years of experience with grief and Celebrant service to show the connection between The Impact of Grief—The Power of Service. During her presentation, she will discuss how to listen to families, how to present options that offer safe spaces, and discern what needs they may have.

“I’ve said it before: grief ignored does not go away,” asserts Glenda Stansbury. “Unresolved grief, no matter the age, has life-long devastating results. We should be incredibly vigilant in providing safe spaces and listening ears for anyone who needs a companion.” Glenda brings her unique perspective to the CANA Convention with her wide variety of experiences and expertise serving grieving families in her role as VP of Marketing and Development for In-Sight Books and Dean of the In-Sight Institute.

Expanding on this foundation, enhancing grief support and aftercare programs can significantly elevate the role of a funeral provider within the community. Integrating comprehensive grief support into aftercare programs positions a business as a place of compassion and comfort—and Kelly Manion, Director of Consumer Marketing at Homesteaders Life Company, heads to the CANA Convention with some solutions! In her presentation, The Power of Human Connection: Elevating Your Grief Support & Aftercare Programs, she’ll help you understand the unique ways people grieve and how to assist individuals in the midst of it.

“As a deathcare practitioner, you play a crucial role in supporting families during one of the most challenging times of their lives,” states Kelly Manion. “Grief is messy and unpredictable, and knowing how to offer compassionate and thoughtful support can make a significant difference.” Kelly is a grief support specialist who offers valuable resources to those who are grieving with nearly 25 years devoted to purpose-driven work and over a decade of experience in the funeral service profession. By fostering human connections and offering tailored grief support, Kelly will show convention attendees how to create lasting, positive impacts on those navigating the complexities of loss.

The additional lineup of compelling presentations includes:

Choosing to be a better leader for your team, your business, and yourself in Being a Leader of Influence with Robbie Pape, Senior Vice President & Regional Partner, Carriage Services.
By popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns with Recognizing and Responding to Suicide Risk Within the Deathcare Profession.
Lee Hovermale Strategic Advisor to the CEO of KiZAN Technologies, with over 30 years of expertise in the technology sector, covers Cybersecurity Awareness: Recognizing a Threat, and Protecting Your Data for you and your families.
Jolena Grande, faculty with the Mortuary Science Program at Cypress College, discussing the role of women in funeral service from her unique perspective in Death Becomes Her: The Changing Demographics of Funeral Service Practitioners.
Information is Power: Updates from Industry Experts feature insights on three forces on your business. CANA President Robert Hunsaker discussing how CANA’s 2024 Annual Cremation Statistics Report impacts your business. He’s joined by Assistant Vice President of Government & Industry Relations of Service Corporation International, Caressa Hughes who will provide an update on the regulatory and legal landscape of the profession. Plus, Vice President of Cemetery Operations of Legacy Funeral Group, Steve Bassett, offering lessons learned from Cemetery Consumer Service Council (CCSC).
The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group looks to history’s strategies for modern permanent placement in The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries.

Discover new ways to connect with families on their grief journey. Join Glenda Stansbury and Kelly Manion at CANA’s 106^th Cremation Innovation Convention! Enjoy Chicago in September and book yourself for September 11-13, 2024, at the Fairmont Chicago Millennium Park: cremationassociation.org/CANA24.

About CANA

Burnout in the Workplace: Virtual Funeral Professionals Peer Support Meeting in August

Wed, 14 Aug 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Burnout in the Workplace
Virtual Funeral Professionals Peer Support Meeting in August

WHEELING, IL— Much as August (often referred to as the dog days of summer) can leave some of us feeling a bit charred, burnout can singe everyone at some point in our careers. This month’s virtual Funeral Professionals Peer Support meeting on Tuesday, August 20, 2024 at 8pm ET / 7pm CT / 5pm PT provides space to talk about burnout in funeral service and how we can tamp down the heat.

Between vacation schedules and school starting—not to mention the constant stress of maintaining our high standards of care—this is a busy time of year! Add to that the struggle of hiring qualified and capable staff, and we are putting in longer days with heavier workloads. It’s no wonder that we might be feeling a touch of the burnout.

What is burnout? Is burnout physical or just mental? How can we learn to look after ourselves? Bill Sampson is co-owner of Belvedere Funeral Home in Charlottetown, PE, and understands what the stress of keeping a small business running is like. He facilitates the August Funeral Professionals Peer Support Meeting to discuss the burning out in funeral service and how we can see to our own needs. Whether or not you have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues!

Connect with your fellow funeral professional peers on Tuesday, August 20, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Avoiding Mistakes of the Past: The Eternal Value of Cremation Memorials

Mon, 12 Aug 2024 12:47:43 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Avoiding Mistakes of the Past: The Eternal Value of Cremation Memorials

WHEELING, IL— In the early days of cremation, the Cremation Association of North America (CANA, then known as just the Cremation Association of America) took a firm stance against pulverizing cremated remains. Crushing them eroded the reminder that these were the remains of a loved one, remains that deserved reverence. Curious about what else has changed in the last 100 years? The Cremation Historian Jason Engler takes the stage at CANA’s 106^th Annual Cremation Innovation Convention to share how memorials have (and have not) evolved from the past to the present. Join him this September 11-13, 2024 in Chicago and consider what cremation memorialization means to you.

There was a time when the cemetery was the destination for most cremated remains. Now, no cemetery is complete without cremation memorials—but families too often think of permanent placement as an option. During his session, The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries, Jason Engler will share lessons we can learn from history to develop strategies for tomorrow’s memorials.

“The establishment of a memorial identity for each person who lived and died was the most important part of the rite of passage called death,” explains Jason. “It was during CANA’s 1933 convention that Clifford Zell made the statement: ‘There is one thought I hope that I can impress most deeply on all crematory men – cremation is not the end – cremation alone is not complete but is only an intermediate step towards the permanent preservation of the cremated remains.’”

Jason Engler is a licensed funeral director and regional sales manager for the Wilbert Group in Kansas / Northwest Missouri. As Cremation Historian for the National Museum of Funeral History and the Cremation Association of North America, he shares his expertise on more than 150 years of innovation and change to funeral service as well as the eternal value of cremation memorials.

Innovative sessions are the core of every CANA Convention, and other sessions include:

Choosing to be a better leader for your team, your business, and yourself in Being a Leader of Influence with Robbie Pape, Senior Vice President & Regional Partner, Carriage Services.
By popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns with Recognizing and Responding to Suicide Risk Within the Deathcare Profession.
Lee Hovermale Strategic Advisor to the CEO of KiZAN Technologies, with over 30 years of expertise in the technology sector, covers Cybersecurity Awareness: Recognizing a Threat, and Protecting Your Data for you and your families.
Jolena Grande, faculty with the Mortuary Science Program at Cypress College, discussing the role of women in funeral service from her unique perspective in Death Becomes Her: The Changing Demographics of Funeral Service Practitioners.
Information is Power: Updates from Industry Experts feature insights on three forces on your business. CANA President Robert Hunsaker discussing how CANA’s 2024 Annual Cremation Statistics Report impacts your business. He’s joined by Assistant Vice President of Government & Industry Relations of Service Corporation International, Caressa Hughes who will provide an update on the regulatory and legal landscape of the profession. Plus, Vice President of Cemetery Operations of Legacy Funeral Group, Steve Bassett, offering lessons learned from Cemetery Consumer Service Council (CCSC).
Sharing the stage, Dean of the InSight Institute Glenda Stansbury and Homesteaders Director of Consumer Marketing Kelly Manion talk about modern ways to address families’ grief in a combined presentation on The Power of Service & The Power of Human Connection.

What options are there for permanent memorialization after cremation? Jason Engler brings the past to the present this September at the CANA Convention. Enjoy Chicago and book yourself for September 11-13, 2024, at the Fairmont Chicago Millennium Park: cremationassociation.org/CANA24.

About CANA

Death Becomes Her: Insights On Young Professionals from Jolena Grande - The Changing Demographics of Funeral Service at CANA’S 106th Cremation Innovation Convention

Mon, 05 Aug 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Death Becomes Her: Insights On Young Professionals from Jolena Grande
The Changing Demographics of Funeral Service at CANA’S 106th Cremation Innovation Convention

WHEELING, IL— For many deathcare business owners, hiring and retaining top talent is an urgent concern. Fortunately, funeral service remains an exciting opportunity for youth and career changers—but you may find that your next great hire may challenge your traditional expectations. Join your colleagues in Chicago this September 11-13, 2024, and discover ways to recruit and retain today’s applicants as Jolena Grande takes the stage at the Cremation Association of North America (CANA) 106^th Annual Cremation Innovation Convention to explore the changing demographics of funeral service practitioners.

The history of deathcare is filled with people dedicated to caring for the dead and serving the grieving. Examining who those people were and how they practiced takes us through cultural changes, regulatory amendments, and demographic shifts, providing insight into where we are today. In Death Becomes Her: The Changing Demographics of Funeral Service Practitioners, Jolena Grande, a faculty member at Cypress College, will illuminate the differences between the historical attributes of funeral service practitioners and today's employees and offer advice on how to connect with the modern funeral professional.

“Back in 1989, when I first started in the Mortuary Science Program at Cypress College, 90 to 95% of the class was filled with gentlemen. In fact, you would consider them the traditional gentlemen: they were young, they were white, they were well-to-do. I was one of four women in my class. That has markedly changed,” explains Jolena, who will provide statistics to make her case. “For many of our women in funeral service, that's the first thing that they have to overcome: the public's perspective of what we should look like versus what we actually look like. The second thing they have to overcome is the propensity for people to think that we don't belong.”

Jolena Grande, CFSP, has more than 30 years of professional practice as a California-licensed funeral director, embalmer, cemetery manager, and crematory manager. She began her funeral service career working for a large mortuary/cemetery combination operation in Southern California and joined the faculty in the Mortuary Science Department at Cypress College in 1995. In her session, she brings her experience from the profession and the classroom to look at the statistical analyses of funeral service education on new and graduating students and techniques to attract and retain top performers to the CANA Convention.

Other Convention sessions include:

Choosing to be a better leader for your team, your business, and yourself in Being a Leader of Influence with Robbie Pape, Senior Vice President & Regional Partner, Carriage Services.
By popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns with Recognizing and Responding to Suicide Risk Within the Deathcare Profession.
Lee Hovermale Strategic Advisor to the CEO of KiZAN Technologies, with over 30 years of expertise in the technology sector, covers Cybersecurity Awareness: Recognizing a Threat, and Protecting Your Data for you and your families.
Information is Power: Updates from Industry Experts feature insights on three forces on your business. CANA President Robert Hunsaker discussing how CANA’s 2024 Annual Cremation Statistics Report impacts your business. He’s joined by Assistant Vice President of Government & Industry Relations of Service Corporation International, Caressa Hughes who will provide an update on the regulatory and legal landscape of the profession. Plus, Vice President of Cemetery Operations of Legacy Funeral Group, Steve Bassett, offering lessons learned from Cemetery Consumer Service Council (CCSC).
The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group looks to history’s strategies for modern permanent placement in The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries.
Sharing the stage, Dean of the InSight Institute Glenda Stansbury and Homesteaders Director of Consumer Marketing Kelly Manion talk about modern ways to address families’ grief in a combined presentation on The Power of Service & The Power of Human Connection.

See how death becomes her and learn to connect with future funeral leaders with Jolena Grande. Join your colleagues in the Windy City and be ready to be blown away! Share ideas, learn from experts, and see the newest products and services from industry suppliers at CANA’s 106th Annual Convention this September 11-13, 2024, at the Fairmont Chicago Millennium Park: cremationassociation.org/CANA24.

About CANA

Cybersecurity Awareness: Recognizing a Threat and Protecting Your Data -- Secure Your Digital Operations at the CANA Convention

Mon, 22 Jul 2024 20:03:41 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Cybersecurity Awareness: Recognizing a Threat and Protecting Your Data
Secure Your Digital Operations at the CANA Convention

WHEELING, IL— In many cases, the technological solutions that funeral businesses adopted to serve families during social distancing have now become core processes critical to our productivity and success. Unfortunately, this increasingly online business also makes our work more vulnerable to cyber threats. Enter Lee Hovermale. A cybersecurity expert, Lee takes the stage at the Cremation Association of North America’s 106^th Cremation Innovation Convention, September 11-13, 2024 in Chicago. He’ll help attendees navigate the online world with confidence.

In today's digital age, the threat of a personal or business cyberattack looms over all of us. You can take a proactive stance against cyber threats and learn how to identify phishing attacks and malware schemes to be better prepared to safeguard your data. In his session, Cybersecurity Awareness: Recognizing a Threat, and Protecting Your Data, Lee Hovermale will empower you with information you can use to access the internet securely and protect yourself and your company.

“Cybercriminals are constantly looking for ways to steal, compromise, or destroy your data, and they often target small businesses that have fewer resources and security measures than larger organizations,” explains Lee Hovermale. He warns that, on top of ransom and fees, the cost of such invasions often include loss of customer trust and organizational productivity to the tune of more than $8,000 per hour.

Lee Hovermale is currently the Strategic Advisor to the CEO of KiZAN Technologies and has over 30 years of experience in cybersecurity and 15 years in compliance. His cybersecurity experience comes from his time in the Navy and in a federal government agency. He discovered a new software line that optimizes and manages the cost of cloud-based workloads (Azure, AWS, and Google). He brings the full force of his experience to the CANA stage to help you safeguard your data.

Innovative sessions are the core of every CANA Convention, and Lee is joined by:

Choosing to be a better leader for your team, your business, and yourself in Being a Leader of Influence with Robbie Pape, Senior Vice President & Regional Partner, Carriage Services.
By popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns with Recognizing and Responding to Suicide Risk Within the Deathcare Profession.
Jolena Grande, faculty with the Mortuary Science Program at Cypress College, discussing the role of women in funeral service from her unique perspective in Death Becomes Her: The Changing Demographics of Funeral Service Practitioners.
Information is Power: Updates from Industry Experts feature insights on three forces on your business. CANA President Robert Hunsaker discussing how CANA’s 2024 Annual Cremation Statistics Report impacts your business. He’s joined by Assistant Vice President of Government & Industry Relations of Service Corporation International, Caressa Hughes who will provide an update on the regulatory and legal landscape of the profession. Plus, Vice President of Cemetery Operations of Legacy Funeral Group, Steve Bassett, offering lessons learned from Cemetery Consumer Service Council (CCSC).
The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group looks to history’s strategies for modern permanent placement in The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries.
Sharing the stage, Dean of the InSight Institute Glenda Stansbury and Homesteaders Director of Consumer Marketing Kelly Manion talk about modern ways to address families’ grief in a combined presentation on The Power of Service & The Power of Human Connection.

Protect your business and your families’ data. Navigate the web with confidence with Lee Hovermale! Join your colleagues at CANA’s 106^th Annual Cremation Innovation Convention. Enjoy Chicago in September and book yourself for September 11-13, 2024, at the Fairmont Chicago Millennium Park: cremationassociation.org/CANA24.

About CANA

Being a Leader of Influence at CANA’s 106th Cremation Innovation Convention

Mon, 15 Jul 2024 18:32:46 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Being a Leader of Influence at CANA’s 106th Cremation Innovation Convention

WHEELING, IL—If you ask funeral home, cemetery, and crematory managers today, many will say their major workplace challenge is the recruitment and retention of new employees. But what comes next? Once they’re on board, are we ready to effectively guide these freshly minted deathcare professionals into their careers? Robbie Pape offers great inspiration when she takes the stage at the Cremation Association of North America’s 106^th Cremation Innovation Convention. She will share the roadmap for choosing to be a better leader. Plan your trip to Chicago this September 11-13, 2024 and grow your leadership skills at work and home.

We make choices every moment of every day. Life happens because of us – not to us. In her session on Being a Leader of Influence, sponsored by Carriage, Robbie will awaken us to the choices in our life so we see our potential to achieve every success imaginable, at home and at work. Leadership requires taking initiative and going after what you want.

“Choose to pursue learning the skills you don’t yet have and hold your head high to exude self-confidence,” encourages Robbie. “Own what you don’t know and acknowledge that you are a part of everything that happens in your life – you are not a victim. Remember, the best way to become something you are not is to act as if you are. Seek help to achieve that – it is OK to ask for help!”

Here with that helping hand, Robbie’s session will focus on building trust and creating followship. Remember, leadership is about influence, not control. Robbie is an accomplished public speaker covering leadership topics such as The Power of Choice, Executive Presence, Resilience and How to Become an Influential Leader. Since joining the industry in 1991, Robbie has held numerous positions and currently works for Carriage as Sr Vice President of Operations & Regional Partner. She has been a leader in the industry as Past-President for the International Cemetery, Cremation and Funeral Association (ICCFA) and previously serving on the CANA board of directors.

Fill your tank with more innovative sessions at CANA’s Convention:

By popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns with Recognizing and Responding to Suicide Risk Within the Deathcare Profession.
Jolena Grande, faculty with the Mortuary Science Program at Cypress College, discussing the role of women in funeral service from her unique perspective in Death Becomes Her: The Changing Demographics of Funeral Service Practitioners.
Lee Hovermale Strategic Advisor to the CEO of KiZAN Technologies, with over 30 years of expertise in the technology sector, covers Cybersecurity Awareness: Recognizing a Threat, and Protecting Your Data for you and your families.
Information is Power: Updates from Industry Experts feature insights on three forces on your business. CANA President Robert Hunsaker discussing how CANA’s 2024 Annual Cremation Statistics Report impacts your business. He’s joined by Assistant Vice President of Government & Industry Relations of Service Corporation International, Caressa Hughes who will provide an update on the regulatory and legal landscape of the profession. Plus, Vice President of Cemetery Operations of Legacy Funeral Group, Steve Bassett, offering lessons learned from Cemetery Consumer Service Council (CCSC).
The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group looks to history’s strategies for modern permanent placement in The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries.
Sharing the stage, Dean of the InSight Institute Glenda Stansbury and Homesteaders Director of Consumer Marketing Kelly Manion talk about modern ways to address families’ grief in a combined presentation on The Power of Service & The Power of Human Connection.

Are YOU choosing to be a powerful person of influence in the lives of your family, co-workers, and in your own life? Come ready to look at yourself from an expert’s point of view and join Robbie Pape at the CANA Convention! Enjoy Chicago in September and book yourself for September 11-13, 2024, at the Fairmont Chicago Millennium Park: cremationassociation.org/CANA24.

About CANA

How We Work Together: Virtual Funeral Professionals Peer Support Meeting in July

Thu, 11 Jul 2024 14:18:46 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

How We Work Together
Virtual Funeral Professionals Peer Support Meeting in July

WHEELING, IL— A little gratitude from families goes a long way to enrich your world, but it only takes you so far. The rest of your day-to-day is shaped by your company environment: the values, behaviors, and attitudes that guide your life in the office. This month’s virtual Funeral Professionals Peer Support meeting on Tuesday, July 16, 2024 at 8pm ET / 7pm CT / 5pm PT provides space to share on the impact of work culture and how we contribute to that environment.

We all know that a good job is more than just a job description and a benefits package. A good job is also inspiring, open, and respectful of its employees, and staffed with good leaders and supportive colleagues. Finding our place in a culture of shared values where we’re recognized for our hard work is just as important as the job we perform. It can take some trial and error to find that fit, so how do we manage in the meantime? And how do we know what to look for?

On July 16, Funeral Professionals Peer Support US Program Director Kim Zavrotny facilitates the monthly peer support meeting to reflect on those essential intangibles at the office that make up our working environment. Whether your office helps you thrive, you’re merely surviving, or you just want to be there in support, we invite you to join in the conversation.

Connect with your fellow funeral professional peers on Tuesday, July 16, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

The Silent Problem: Talking About Mental Health and Funeral Service - In-Person Workshop in Chicago this September

Mon, 08 Jul 2024 17:32:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

The Silent Problem: Talking About Mental Health and Funeral Service
In-Person Workshop in Chicago this September

WHEELING, IL— Even though we now regularly use terms like ‘compassion fatigue’ and ‘burnout’, funeral service professionals still report not having a firm grasp on exactly what they mean or how to address them—along with other mental health issues. We don’t know what we need to support ourselves, our colleagues, and our staff. To find some tools that may help, register for an interactive workshop facilitated by Dr. Sara Murphy, PhD, FT, and Aaron Pelchat, LCSW, designed to bring education and support in mental health to the funeral profession on September 11, 2024, in Chicago!

Mental health stressors and injuries have historically been overlooked, minimized, and silenced within the funeral profession. It’s only in recent years that mental health has moved from whispered conversations between friends to being openly discussed in business meetings and public forums. Now we’re gathering to say the quiet part out loud. Join us for The Silent Problem: Talking about Mental Health and Funeral Service, offered as a pre-convention workshop by the Cremation Association of North America (CANA) before the 106^th Annual Cremation Innovation Convention in Chicago this September.

“The center of your support system is you,” reminds Dr. Sara Murphy. “Ensure that you are undertaking acts daily that promote your health and well-being, allow for relaxation, and encourage self-satisfaction. While for many of us this tenet can be challenging, strive for a balance between supporting others and yourself. Doing so will benefit you directly – and indirectly, through the more focused and purposeful care you will be able to give others.”

“As I continue to speak with and learn from funeral service professionals, I consistently hear about the importance of balancing being your best self to assist grieving family and working toward continued business success,” adds Aaron Pelchat. “The holding together of emotional and logical needs all at once is exactly what I think about when I think of ensuring that you can be your best for the grieving family.”

Working from different fields and areas of expertise, Dr. Sara Murphy and Aaron Pelchat, LCSW, will guide participants in taking steps toward self-empowerment in their mental health journeys – personally and professionally. Dr. Sara Murphy, PhD, FT, is a death educator, Certified Thanatologist and Fellow in Thanatology, and suicidologist with eighteen years of experience in the field. She is a faculty member at the University of Rhode Island and an affiliate faculty in the Thanatology Graduate Program at Marian University. Aaron Pelchat, LCSW, is a licensed clinical social worker and psychotherapist working in private practice in Rhode Island. He is an alumnus of Rhode Island College School of Social Work and the University of Rhode Island, where he majored in anthropology and trained in thanatology under Dr. Sara Murphy.

After the Workshop, stay to gain further insights at CANA’s 106^th Annual Convention. Session feature:

Choosing to be a better leader for your team, your business, and yourself in Being a Leader of Influence with Robbie Pape, Senior Vice President & Regional Partner, Carriage Services.
By popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns with Recognizing and Responding to Suicide Risk Within the Deathcare Profession.
Jolena Grande, faculty with the Mortuary Science Program at Cypress College, discussing the role of women in funeral service from her unique perspective in Death Becomes Her: The Changing Demographics of Funeral Service Practitioners.
Lee Hovermale Strategic Advisor to the CEO of KiZAN Technologies, with over 30 years of expertise in the technology sector, covers Cybersecurity Awareness: Recognizing a Threat, and Protecting Your Data for you and your families.
Information is Power: Updates from Industry Experts feature insights on three forces on your business. CANA President Robert Hunsaker discussing how CANA’s 2024 Annual Cremation Statistics Report impacts your business. He’s joined by Assistant Vice President of Government & Industry Relations of Service Corporation International, Caressa Hughes who will provide an update on the regulatory and legal landscape of the profession. Plus, Vice President of Cemetery Operations of Legacy Funeral Group, Steve Bassett, offering lessons learned from Cemetery Consumer Service Council (CCSC).
The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group looks to history’s strategies for modern permanent placement in The Eternal Value of Cremation Memorials/Avoiding Mistakes of the Past: Cremated Remains Belong in Cemeteries.
Sharing the stage, Dean of the InSight Institute Glenda Stansbury and Homesteaders Director of Consumer Marketing Kelly Manion talk about modern ways to address families’ grief in a combined presentation on The Power of Service & The Power of Human Connection.

Develop a self-care plan that works with Dr. Sara Murphy and Aaron Pelchat at CANA’s Pre-Convention Workshop – The Silent Problem: Talking about Mental Health and Funeral Service for $200 (student pricing is available by calling CANA at 312-245-1077). Attend the Workshop and the CANA Convention for $1200 (discounted to $1000 for CANA Members)! Register now: cremationassociation.org/CANA24.

About CANA

Rising Together: Three Years of Virtual Peer Support Meetings

Tue, 11 Jun 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Rising Together: Three Years of Virtual Peer Support Meetings
Virtual Funeral Professionals Peer Support Meeting in June 2024

WHEELING, IL— We joined this profession because we care about people, and monthly peer support meetings are a chance to care for one another. Our profession has lost too many amazing, talented people to suicide and burnout. We can’t go on doing the same thing and expecting different results, and that’s why Funeral Professionals Peer Support was founded. During this month’s virtual Funeral Professionals Peer Support Meeting (the third anniversary of its launch), we’ll reflect on three years of change and growth in the funeral profession. Join the conversation Tuesday, June 18, 2024 at 8pm ET / 7pm CT / 5pm PT.

Michael Dixon facilitates this special peer support meeting to share what inspired him to found Funeral Professionals Peer Support and describe how it’s evolved. “When I told my colleagues what I was dealing with, many of them said ‘Man, I am going through the same thing. I am tired, frustrated, and burnt out and I am thinking of leaving,’” Michael explains. “So, instead of staying quiet and only worrying about me, I reached out to a few friends, and we decided to come together and organize the very first funeral service peer support group in the world.”

In recent years, more and more funeral professionals are opening up about their own challenges, particularly in the wake of the pandemic’s strain on the profession. Michael will share his experience with peer support and facilitate discussion on how the funeral sector has changed its approach to mental health and what we see for the future of the profession.

Join a support meeting filled with your peers from across the funeral profession and Michael Dixon. The virtual funeral professional peer support meeting is Tuesday, June 18, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

A Glimpse of What’s To Come at CANA Convention: Scholarship Application for CANA’s 106th Annual Convention Closes June 12

Thu, 06 Jun 2024 16:28:30 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

A Glimpse of What’s To Come at CANA Convention
Scholarship Application for CANA’s 106th Annual Convention Closes June 12

WHEELING, IL— Explore all Chicago has to offer this September when you join the Cremation Association of North America (CANA) for the 106^th Annual Cremation Innovation Convention at the Fairmont Chicago Millennium Park hotel! This premier event brings innovative cremation professionals together to share ideas, learn from experts, and see the newest products and services from industry suppliers. Leap right into the heart of the Windy City this September 11-13, 2024, for your chance to join the conversation and set your business up for success.

Innovative sessions are the core of every CANA Convention, and the 2024 program is sure to measure up. CANA presents experts that will help business leaders calibrate their current company practice to flourish in the future:

We kick off the first morning with an empowering session by summoning our own potential and Being a Leader of Influence with Robbie Pape, Senior Vice President & Regional Partner, Carriage Services. Robbie will provide a roadmap on how to choose to be a better leader for your team, your business, and yourself. Leadership requires initiative and nothing shows that talent better than an early morning motivational session to set the tone for the day!

Back by popular demand, Sara Murphy, PhD, FT, Death Educator & Suicidologist with the University of Rhode Island, returns to the CANA Convention stage to discuss Recognizing and Responding to Suicide Risk Within the Deathcare Profession. This invaluable session will teach how to differentiate between myths and realities of suicidality, recognize the signs for suicide risk and develop responses to prevent suicide death loss within the profession to better care for ourselves and our colleagues.

Dr. Sara Murphy also leads a special pre-Convention workshop with Aaron Pelchat, a licensed clinical social worker and psychotherapist. Together, they’ll say the quiet part out loud on The Silent Problem: Talking about Mental Health and Funeral Service. Their workshop will help us understand realities of common mental health issues – think compassion fatigue and burnout – unpack the challenges to self-care, and discover therapeutic tools for improving mental health. Registration is available separately from the Convention or as an add-on!

To prepare for the future, we take a moment to reflect on the past with The Cremation Historian Jason Engler, regional sales manager for the Wilbert Group. In The Eternal Value of Cremation Memorials, we’ll learn from history to apply strategies in modern permanent memorialization and promote profitability in the cemetery.

The additional lineup of compelling presentations includes:

CANA President Robert Hunsaker discussing how CANA’s 2024 Annual Cremation Statistics Report impacts your business. He’s joined by CANA Past President Caressa Hughes who will provide an update on the regulatory and legal landscape of the profession. Plus, CANA Board Member Steve Bassett offering lessons learned from the cemetery complaint council.
Dean of the InSight Institute Glenda Stansbury and Homesteaders Director of Consumer Marketing Kelly Manion sharing the stage to talk about modern ways to address families’ grief.
Lee Hovermale of KiZAN Technologies sharing an expertise in cybersecurity borne of over 30 years in the technology sector, including basic terms, spotting phishing scams, and how businesses can best protect themselves and their customers.
Jolena Grande discussing the role of women in funeral service with her unique perspective as faculty at the Mortuary Science Program at Cypress College.

What more could you want? How about an opportunity to attend for free? The Funeral Service Foundation is offering five scholarships to attend the CANA Convention. Valued at up to $2,200, each scholarship covers full registration for the event, plus three nights at the Fairmont Chicago Millennium Park, and up to $500 in travel reimbursement to professionals and students across funeral service. Candidates must apply by June 12, 2024! Learn more at cremationassociation.org/CANAROI.

Join your colleagues in the city that’s second to none! Enjoy Chicago in September and book yourself for September 11-13, 2024, at the Fairmont Chicago Millennium Park: cremationassociation.org/CANA24.

About CANA

CANA Releases 2024 Annual Cremation Statistics Report Showing Steady, Slowing National Growth

Thu, 30 May 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA Releases 2024 Annual Cremation Statistics Report Showing Steady, Slowing National Growth

WHEELING, IL—The Cremation Association of North America (CANA) continues its commitment to providing accurate and comprehensive cremation statistics to the death care industry and consumers. With over 25 years of data collection from state and provincial vital statistics departments, CANA's cremation statistics are widely regarded as the most reliable and current in the field. The latest reports for 2023 have been released, featuring final 2022 cremation data, newly released 2023 data, and projections to 2028 and 2033.

CANA’s research shows that the national cremation rate has grown steadily and predictably for the last 50 years, indicating that neither the recession nor the pandemic have influenced the growth rate on a national level. After decades of accelerated growth in the United States, CANA now begins to see evidence that the national growth rate is slowing, a common statistical occurrence after the rush of adoption cresting at 60.6% in 2023.

STEADY AND SLOWING CREMATION GROWTH RATES
CANA’s 2024 Annual Statistics Report shows that the annual cremation growth rate is starting to wane. This supports the association’s observation over the past few years that the US is entering a “deceleration” period of cremation, much like Canada where the cremation rate has surpassed 75.3% in 2023. This growth rate is now expected to slow—but not to reverse. The US is following the Canadian trend with a 15-year lag indicating that the US national cremation growth rate should exceed 75% as early as 2038.

CANA predicts that cremation rates will continue to rise until a projected plateau of around 80%. In 2023, CANA added a new color to the popular “heat” maps of US and Canadian cremation rates, highlighting the individual states and provinces with cremation rates above 80%. The diversity of cremation rates persists across both the Canadian provinces and the US states. By 2033, CANA research predicts the cremation rate in all states will reach or exceed 50% with the national rate surpassing 70%.

ABOUT CANA RESEARCH
TThe Cremation Association of North America (CANA) publishes the Annual Cremation Statistics Report and other research to illuminate trends in the profession. This research is often used by the media to shape their articles and by CANA’s members to guide their future business plans. Derived from six data models, CANA publishes projections with accuracy, leaning conservative, to deliver reliable information to the leaders of the profession.

CANA research is available exclusively for members of the association. For more information on CANA’s statistics, visit www.cremationassociation.org/IndustryStatistics.

CANA Members can read the full report in the The Cremationist or log in to www.cremationassociation.org/CremationistMagazine.

About CANA

Funeral Service Foundation Awards $185,000 In Academic & Professional Development Scholarship Support

Thu, 23 May 2024 18:51:54 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

Funeral Service Foundation Awards $185,000 In Academic & Professional Development Scholarship Support
Funds support nearly 75 funeral professionals and students from 30 states and four Canadian provinces.

CANA Scholarship in the News! Read about the opportunity to receive the CANA/Jack Springer scholarship below.

BROOKFIELD, WI— Thanks to support from its generous donors, the Funeral Service Foundation awarded $87,500 in academic and administered nearly $100,000 in funding for professional scholarships and NFDA’s Meet the Mentors program. With these funds, 26 students earned academic scholarships ranging from $2,500-$5,000; 21 professionals attended NFDA’s Professional Women’s Conference as David C. Baue Scholarship recipients; and 26 professionals participated in NFDA’s Meet the Mentors program in Washington, D.C.

ACADEMIC SCHOLARSHIPS

“Education is the cornerstone of a meaningful life and career,” said Funeral Service Foundation Chair Mark Krause. “Through the Foundation’s scholarships, we honor not just the ambition and hard work of students in funeral service, but also their role in shaping the future legacy of compassion within the profession.”

Academic Scholarship Spring Class of 2024:

Foundation '45 Scholarship | $5,000

Eldrick Brown, Birmingham, Alabama (Commonwealth Institute of Funeral Service, Houston, Texas)
Shoshana Deming, Baltimore, Maryland (Community College of Baltimore County-Catonsville, Catonsville, Maryland)
Cherie Digby, Buckeye, Arizona (Chandler Gilbert Community College, Mesa, Arizona)
Alyssa Ford, Lowell, Michigan (Worsham College of Mortuary Science, Wheeling, Michigan)
Meghan Nixey, Humboldt, Saskatchewan, Canada (Canadian College of Funeral Service, Winnipeg, Manitoba)
Toni Pletcher, Yellville, Arkansas (Arkansas State University Mountain Home, Mountain Home, Arkansas)

Foundation '45 Scholarship | $5,000 (continued)

Dachota Thebo, Groton, Connecticut (Fine Mortuary College, Norwood, Massachusetts)
Tsun Hung Mark Wong, Vancouver, British Columbia, Canada (Canadian College of Funeral Service, Winnipeg, Manitoba)

Bob Horn Scholarship | $2,500

Steven Ringel, Nashville, Tennessee (John A Gupton College, Nashville, Tennessee)

Dennis Schoepp Memorial Scholarship | $2,500

Kelly Lasater, Billings, Montana (Des Moines Area Community College, Ankeny, Iowa)

Funeral Directors Life Memorial Scholarship | $2,500

Cristina Valles, El Paso, Texas (Chandler-Gilbert Community College, Chandler Arizona)

Harry Pontone Memorial Scholarship (NGL) | $2,500

Chloe Hennebury, Mount Pearl, Newfoundland, Canada

Harry Pontone Memorial Scholarship (NGL) | $2,500

Cierra Jefferson, Midlothian, Texas (Northeast Texas Community College, Mt. Pleasant, Texas)

CANA/Jack Springer Memorial Scholarship | $2,500

Toyanne Baker, Philadelphia, Pennsylvania (Northampton Community College, Bethlehem, Pennsylvania)

John Carmon Scholarship | $2,500

Camila Vintimilla-Caster, Fort Worth, Texas (Dallas Institute of Funeral Service, Dallas, Texas)

Joseph E. Hagan Memorial Scholarship | $2,500

Ashleigh Brune, Mesa, Arizona (Chandler-Gilbert Community College, Mesa, Arizona)

Louis & Jospehine Pontone Memorial Scholarship | $2,500

Berly Anez, Davenport, Florida (St. Petersburg College, St. Petersburg, Florida)

Mark Hornibrook Memorial Scholarship (NGL) | $2,500

Carolyn Cizmok, Surrey, British Columbia, Canada (Canadian College of Funeral Service, Winnipeg, Manitoba)

Mark Hornibrook Memorial Scholarship (NGL) | $2,500

William Trotman, Hyattsville, Maryland (University of the Disrict of Columbia, Washington DC)

Memorial Classic Scholarship | $2,500

McKenzie Widen, Concordia, Kansas (Des Moines Area Community College, Ankeny, Iowa)

Shipley Rose Buckner Memorial Scholarship | $2,500

Kassidy Goad, Fancy Gap, Virginia (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

Steve Lang Scholarship (Homesteaders) | $2,500.00

Kirill Anisimov, Trinidad, Colorado (Arapahoe Community College, Littleton, Colorado)

Steve Mack Memorial Scholarship | $2,500.00

Brian Poulin, Brighton, Massachusetts (North Shore Community College, Danvers, Massachusetts)

APFSP/James Daniel “Danny” Hutcheson Scholarship | $2,500.00

Korissa Holloman, Adairville, Kentucky (John A Gupton College, Nashville, Tennessee)

Academic Scholarship for Veterans:

Journey to Serve Scholarship | $5,000

Jennifer Jones, Clearwater, Florida (St. Petersburg College, St. Petersburg, Florida)

Hunter M. Harbeson Memorial Scholarship | $2,500

Michael Napolitano, Rochester, Minnesota (PIMS-Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

Passion and Gratitude

“I want to make it a daily task to guide families meaningfully as we plan celebrations that will remember, honor, and celebrate the lives of their loved ones. I am passionate about serving others, and I am determined to make a difference among those I will be privileged and honored to serve. This is why your scholarship is important to me.”
- Eldrick Brown, Foundation ’45 Scholar

“This profession is my priority, and I will continue to give such a great oath to this industry and the family’s I will serve. It is people like you who help students like me to continue to focus wholly on their education and focus less on the stress of paying for school.”
- Alyssa Ford, Foundation ’45 Scholar

“This scholarship is not just a monetary award; it is a source of encouragement and empowerment as I work towards achieving my goals in this meaningful and rewarding profession. Being a woman in the funeral service industry has its own unique challenges and rewards. As a female funeral director, I have found that I bring a sense of compassion and empathy to the job that is often appreciated by grieving families.”
- Kassidy Goad, Shipley Rose Buckner Memorial Scholar

“When I first began the process of changing my career path from computer science to funeral service, I had a lot of worries about whether I had made the right decision. I knew I needed a change towards a career that had more opportunity for education, community impact, and empathy. As I’ve progressed through studies, I’ve become more confident in that choice, and now the support I feel, both from you as well as the classmates and professors that recommended me to the scholarship, makes me certain that I made the right decision in heading into funeral service.”
- William Trotman, Mark Hornibrook Memorial Scholar

View photos of all the academic scholarship winners.

htps://www.funeralservicefoundaon.org/scholarship-opportunies/academic -scholarships/.

DAVID C. BAUE NFDA PROFESSIONAL WOMEN’S CONFERENCE SCHOLARSHIPS:

21 funeral service professionals and students received the David C. Baue NFDA Professional Women’s Conference Scholarships to attend the annual conference, held April 28 - 30 in Savannah, Georgia. Each scholarship covered registration fees, hotel and a generous travel stipend.
"Honoring my father’s dedication to women’s education is a joy for me and my family,” expressed Lisa Baue, immediate past chair of the Foundation. "These scholarships continue my dad's legacy by empowering these wonderful scholarship recipients to positively impact their communities through education, and personal and professional growth."

Since the scholarship's inauguration in 2022, nearly 60 David C. Baue NFDA Professional Women's Conference Scholarships have been awarded to female and non-binary funeral service professionals and students to attend this annual event with plans for 40 or more scholarships in the next two years.

2024 David C. Baue NFDA Professional Women’s Conference Scholarship Recipients:

Laura Adamo, Kuhn Funeral Homes, West Reading, Pennsylvania
Alex Adams, Erlewein Mortuary & Crematory, Greenfield, Indiana
Kerri Bittner, Sheets & Childs Funeral Home, Churubusco, Indiana
Teri Boda, Hulse Playfair & McGarry, Ottawa, Ontario, Canada
Lucia Dickinson, Oklahoma City, Oklahoma
Morgan Drew, Ballhorn Chapels, Sheboygan, Wisconsin
Natalie Enoch, Jones Funeral Home, Jacksonville, North Carolina
Monica Hall, Richard R. Robinson Funeral Home, Macon, Georgia
Tiffany Huger, Wiseman Mortuary, Fayetteville, North Carolina
Chanda Jeffers, Wylie Funeral Homes, Randallstown, Maryland
Caitlin Johnson, Kirk Funeral Home, Rapid City, South Dakota
Jennifer Lares, US Army Regional Mortuary, Germany
Rachel Mackey, Advent Funeral & Cremation Services, Falls Church, Virginia
Anna Nesbit, Soxman Funeral Homes, Pittsburgh, Pennsylvania
Hannah Alyss Noe, Posey Funeral Directors, North Augusta, South Carolina
Mandy Rodriguez, Brown Funeral Home, Niles, Michigan
Melanie Siano, Holmdel Funeral Home, Holmdel, New Jersey
Megan Smith, McFarland Funeral Chapel, Tryon, North Carolina
Savannah Toews, Tri State Cremation and Funeral Services, Texarkana, Arkansas
Evelester Vargas, Logan Square Funeral Home, Chicago, Illinois
Joyce Williams, Stinson Funeral Home, Detroit, Michigan

Passion and Gratitude

“To be recognized as a scholarship winner has been one of the proudest moments of my career! The event was very unique and special to me to be surrounded by my peers and many achieving their goals at the highest level and having a true reverence for the profession was deeply inspiring!” – Melanie Siano

“Attending the Professional Women’s Conference allowed me to connect with so many dedicated, inspiring and leading women in the funeral profession. I have already applied knowledge I learned here to my workplace and I’m confident these positive impacts will continue. I hope to one day help other women along as you have helped me.” – Rachel Mackey

“As a woman in the funeral service industry, I am constantly inspired by the incredible women who have paved the way before me. Your generosity not only helps me further my own career but contributes to the advancement of women within our field.” – Kerri Bittner

“I had several takeaways from this conference and thanks to you, I can dream it, believe it, work on it and live it!” – Tiffany Huger.

2024 MEET THE MENTORS PROGRAM SCHOLARSHIPS:

Held in conjunction with the association's annual Advocacy Summit, 26 funeral service professionals participated in the 2024 NFDA Meet the Mentors program in Washington, D.C. Held March 19-22, Jay Dietz, Kenneth Howe and Virginia Bryant served as this year’s mentors, sharing their experience and knowledge with this year’s rising stars.

Attending on behalf of the Foundation was Foundation Chair Mark Krause said, “I am honored to be involved with Meet the Mentors - to meet young people who will become tomorrow’s leaders and introduce them to thoughts and ideas that they can use to make a valuable impact in the years to come – there’s nothing more important to me personally and to the Funeral Service Foundation."

NFDA-members, licensed funeral directors/embalmers age 40 or under, or newly licensed within the last five years, are invited to participate in the program and are chosen by random drawing. The Foundation’s support provides complimentary registration, two nights of lodging, attendance at the Welcome Reception, and all meals during the event.

2024 Meet the Mentors Program Participants:

Camille Bourbeau, O’Connor Brothers, Worcester, Massachusetts
Kortez Boyd, Westside Funeral Home, Fairfield, Alabama
Alexandra Caselli, Jefferson Memorial Funeral Home & Cemetery, Pittsburgh, Pennsylvania
Darian Chalmers, Brunswick Memorial Home, East Brunswick, New Jersey
Cheyanne Cobbs, Jefferson Memorial Funeral Home & Cemetery, Pittsburgh, Pennsylvania
Jordan Fenner, Hinkle-Fenner Funeral Home, Davis, West Virginia
CaMille Gates, Broadway Mortuary, Wichita, Kansas
Jesse Gomes, Molloy Funeral Home, West Hartford, Connecticut
Wylie Halferty, Wheelan-Pressly Funeral Home and Crematory, Rock Island, Illinois
Chelsea Hogan, Joseph W. Bliley Funeral Home, Richmond, Virginia
Angelina Huddleston-Kush, Heritage Funeral Home-Greenfield, Greenfield, Wisconsin
Kayla Hutter, Jefferson Memorial Funeral Home & Cemetery, Pittsburgh, Pennsylvania
Dominique Johnson, The House of Johnson Funeral Home, Detroit, Michigan
Steve Johnson, H.E. Turner & Company, Batavia, New York
Morgan Liscio, Old Bridge Funeral Home, Old Bridge, New Jersey
Nicole Lutz, Mueller Memorial, Sain Paul, Minnesota
Rachel Mackey, Advent Funeral & Cremation Services, Falls Church, Virginia
Kathryn (Katie) McFadden, Leonard Funeral Home & Crematory, Dubuque, Iowa
Amber Perez, Heritage Funeral Home-Milwaukee, Greenfield, Wisconsin
Charles (Ron) Poston, Robinson Funeral Home & Crematory, Easley, South Carolina
Kelsey Ricci, Mitchell-Wiedefeld Funeral Home, Baltimore, Maryland
Joe Louis Sanchez, Kreidler Funeral Home, McAllen, Texas
Alexandria Shadof, Heritage Funeral Home, Greenfield, Wisconsin
Ashley Smith, Smith-Benton Funeral Home, Benton, Arkansas
Katyln Taueetia, Coleman-Taylor Funeral Home, Cecil, Pennsylvania
Tyler Wilson, Evergreen Funeral Home & Cemetery, Louisville, Kentucky

Passion and Gratitude

“Meet the Mentors was such an eye-opening experience. I was able to learn so much from so many different funeral service professionals. This program inspired me so much to dream bigger in my career.”

“This was a program that included a great mix of funeral directors and embalmers from all over the country. It was a chance to take a pause from serving and celebrate ourselves as professionals. We developed friendships and connections that we will carry with us for the rest of our careers and lives. I can’t say enough good things about this experience.”

FOUNDATION SCHOLARSHIPS NOW ACCEPTING APPLICATIONS OR OPENING SOON:

CANA 106^th Cremation Innovation Convention: Applications close June 12, 2024
https://fsfapply.smapply.org/prog/cana_convention_scholarships
2024 NFDMA Annual Convention and Exposition: Applications close June 12, 2024
https://fsfapply.smapply.org/prog/nfdma_convention_scholarships
2024 NFDA International Convention & Exposition: Applications will open June 3, 2024, and close July 24, 2024.
https://www.funeralservicefoundation.org/scholarship-opportunities/nfda-international-convention-expo-scholarships/.

ABOUT THE FUNERAL SERVICE FOUNDATION

Since 1945, the Funeral Service Foundation has served as the philanthropic voice of the funeral profession and has identified as the charitable arm of the National Funeral Directors Association since 1997. Donors and volunteer leaders profession-wide support the Foundation in its mission of lifting up grieving communities by investing in people and programs that strengthen funeral service.

Registration Now Open For CANA Convention: CANA’s 106th Annual Cremation Innovation Convention is in Chicago this September

Wed, 22 May 2024 00:21:36 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Registration Now Open For CANA Convention
CANA’s 106th Annual Cremation Innovation Convention is in Chicago this September

WHEELING, IL—The Cremation Association of North America (CANA) returns to Chicago, Illinois for the Association’s Annual Convention this fall. This lakefront gem of a big city, featured in so many popular movies and television shows, will serve as a stunning backdrop for the engaging presentations, innovative exhibitors, and Good Times* that define every CANA event. Known for attracting some of the most forward-thinking owners and managers in the profession, CANA’s Convention offers sessions with practical solutions to address today’s challenges and meet tomorrow’s demand. Registration is open, so act now to claim your booth, sponsorship or seat to connect with cremation experts from across the profession… and all that jazz!*

What unites everyone at CANA’s Cremation Convention? Each one of the attendees is a business leader... and a strategic thinker... and a bit burned out... a cremation innovator... and aspiring to grow. Does that answer your question?* CANA’s Annual Convention is the premier event for innovative cremation professionals to share ideas, learn from experts, and see the newest products and services from industry suppliers. This September 11-13, 2024, death care professionals are invited to connect with cremation leaders from across the profession, discover new products and services from more than 60 exhibitors, find inspiration while earning CE, and explore the Windy City!

Scheduled a bit later this year to bypass the crowds for Lollapalooza and the Democratic National Convention, CANA Convention attendees will be able to enjoy the last few days of summer in a city that has it all! Whether your ideal trip is filled with restaurants and flavor, culture and sports, theatre and art, shopping and exploring, or nature and views – Chicago is second to none. That’s why the CANA Convention is schedule so your evenings are free to take in all that the city has to offer. The Convention hotel is the Fairmont Chicago, located in the Loop, just steps from Millennium Park and less than a mile from Navy Pier, the Magnificent Mile, Art Institute of Chicago, Cadillac Theater, the Bean and the Picasso and much more! Make your reservation now at canarooms.com.

Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.* That’s why the Funeral Service Foundation and CANA are working together to welcome five scholarship winners to help celebrate the 106^th Cremation Innovation Convention. Valued at up to $2,200, each scholarship covers full registration for the event, plus three nights at the Fairmont Chicago Millennium Park, and up to $500 in travel reimbursement. Scholarships are open to anyone in funeral, cremation, and cemetery service who wants to invest in their success with cremation, including current students. The deadline to apply is June 12, 2024, and scholarship winners will be notified in early July to make their plans to join CANA in Chicago in September. For more information and to apply, candidates should visit cremationassociation.org/CANAROI.

This year, CANA offers an optional, pre-convention workshop to address The Silent Problem: Talking about Mental Health and Funeral Service. After her well-regarded presentation at last year’s convention, Dr. Sara Murphy returns with Aaron Pelchat, LCSW, to address the very real mental health crisis sweeping this emotionally intensive and increasingly stressful field. Working from different areas of expertise, Murphy and Pelchat will guide participants in taking steps toward self-empowerment in their mental health journeys personally and professionally. For just $200, attendees will learn and practice evidence-based therapeutic tools for improving mental health outcomes on Wednesday, September 11. Add the workshop to your convention registration and receive a discount on both experiences!

It's just over 106 days to the Chicago Convention, with plenty of time to make your travel arrangements and pick up your tickets to attend. It's bright... and we're wearing sunglasses. Hit it.* Register now for CANA’s 106^th Cremation Innovation Convention: September 11-13, 2024. Visit cremationassociation.org/CANA24 to learn more.

*With thanks to the Evans family, Velma Kelly, the Breakfast Club, Ferris Bueller, and the Blues Brothers for making Chicago such a quotable and notable experience!.

About CANA

Where Expectation Meets Reality: Virtual Funeral Professionals Peer Support Meeting in May

Tue, 14 May 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Where Expectation Meets Reality
Virtual Funeral Professionals Peer Support Meeting in May

WHEELING, IL—However it was you came to funeral service employment, there was a point when you were new. Maybe you were the watchful apprentice or reluctant car washer, confident you knew everything or quietly hovering in the back of the chapel. This month’s virtual Funeral Professionals Peer Support Meeting reflects on our what our earliest expectations were in order to find insights into the mindset of incoming young professionals. Join the conversation Tuesday, May 21, 2024 at 8pm ET / 7pm CT / 5pm PT.

After a decade of full-time service as a funeral director and embalmer in Massachusetts and Southern New Hampshire, Sarah Stopyra felt a calling to share her knowledge of the profession with others. In 2013, she found her home in the classroom and never left. She now serves as Program Coordinator and Associate Professor at the newly launched Funeral Service Program at North Shore Community College in Danvers, MA. Her decades of experience in funeral service and with students gives her particular insight into what young professionals dream of doing and what funeral service is.

Everyone’s journey toward the funeral profession may be different, but everyone can relate to being new, when our aspirations butted up against the realities of the job. Sarah will share her experience with the students of today – who they are, their experiences and hopes – and facilitate discussion on our expectations and goals for them, ourselves and the future of the profession.

Join the conversation on the moment expectation meets reality with Sarah Stopyra and your colleagues from all walks of experience. The virtual funeral professional peer support meeting is Tuesday, May 21, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

About Funeral Professionals Peer Support

Pappas Grubbs Price PC Announces New Name

Thu, 25 Apr 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Pappas Grubbs Price PC
Phone: (713) 951-1000
909 Fannin Street
Suite 2500
Houston, TX 77010
www.pappasgrubbs.com

Pappas Grubbs Price PC Announces New Name

HOUSTON, TX— George Pappas, Steven Grubbs and Lara Price are excited to announce the new firm name, Pappas Grubbs Price PC.

Formerly known as Sheehy, Ware, Pappas & Grubbs, P.C., the Texas-based law firm with a national reach, has updated its name to reflect the significant, ongoing contributions of shareholders, George Pappas, Steven Grubbs and Lara M. Price, as part of a comprehensive rebranding campaign that also includes a refreshed logo.

Since 1985, the business and litigation law firm has successfully represented clients in virtually every area of civil litigation. With offices in Houston, Dallas, Austin, Galveston, and San Antonio, Pappas Grubbs Price serves clients throughout Texas and nationwide. Highly esteemed in the legal and business communities, the firm’s attorneys are known for building long-term relationships with their clients and achieving high-quality results that align with clients’ objectives.

Lara M. Price practices in the products liability and professional liability sections and has extensive experience in a number of substantive areas of trial practice, including products liability, professional liability, administrative law, construction litigation, commercial litigation, health care law, premises liability, and personal injury and wrongful death. She regularly represents corporations, other business entities, and individuals in complex litigation against claims for personal injuries, wrongful death, and economic loss in state courts throughout Texas and in federal courts in Texas and elsewhere. Ms. Price has also been engaged as General Counsel for both the Texas Funeral Directors Association and the Cremation Association of North America.

“Lara has a long track record of providing her clients with exceptional service and results across many areas of trial practice,” said Shareholder Steven O. Grubbs, Esq., who serves as the firm’s Managing Director. “She embodies our firm’s values by building relationships with her clients that are based on trust and partnering with her clients to help them achieve their goals. It is because of outstanding, dedicated attorneys like Lara that our clients trust Pappas Grubbs Price to represent them, and why so many of our clients refer us to others.”

Pappas Grubbs Price’s practice areas include personal injury and wrongful death defense, OSHA litigation, construction defect and personal injury litigation, health care litigation and regulatory law, products and premises liability claims, professional license defense, toxic tort and environmental litigation, business transactions and litigation, labor and employment, commercial disputes, insurance coverage disputes, and more. For more information, visit www.pappasgrubbs.com.

About Pappas Grubbs Price PC

Pappas Grubbs Price PC is a Texas-based law firm with a national reach. The Firm has several lawyers licensed in other states, and we routinely represent our clients in jurisdictions other than Texas. Our Areas of Practice include: Appellate, Arbitration and Mediation, Commercial and Business, Construction Litigation, Death Care, Energy and Petrochemical, Environmental and Toxic Tort, Health Care, Insurance Law, Labor and Employment, LHWCA/OCSLA/DBA, Maritime and Admiralty, Non-Compete Agreements, OSHA, Products Liability, Professional Liability and Transportation and Trucking.

Announcing the First Natural Organic Reduction Operations Certification

Mon, 22 Apr 2024 16:59:49 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Announcing the First Natural Organic Reduction Operations Certification
CANA Supports Professionals at the Leading Edge of Funeral Service

WHEELING, IL—Developed in conjunction with the innovative providers of natural organic reduction, the Cremation Association of North America (CANA) announces a new training in Natural Organic Reduction Operations Certification (NOROC). The certification is available online and on-demand for professionals to be their community’s resource on this emerging disposition method.

Since 2019, eight states have legalized human composting under the terms natural organic reduction (NOR), natural reduction, and reduction of human remains – one state even adapting the definition of cremation to include this new process. While CANA does not view NOR as a form of cremation, the association recognizes the profession’s need to have access to training on the memorialization that matters to the public. With pending legislation in an additional seven states, the public’s interest in NOR is growing quickly.

“Why is the Cremation Association of North America providing education on the topic of NOR when it’s not a form of cremation? The answer is simple: it is our job to inform and update our members to help them be as responsive as possible to consumer interests in both established and developing practices,” explains CANA President Robert Hunsaker. “That includes providing the latest information on new trends in technology and disposition.”

Each year, CANA’s Online Education courses provide certification, training, CE, and fresh ideas to more than 2,000 current and aspiring funeral professionals. Continuing to develop an informed and engaged workforce is central to CANA’s goal to ensure the public receives the same care, service and opportunities to memorialize no matter what disposition method they choose. Since NOR captured the public’s imagination, this new disposition method has gained a groundswell of support across the country.

“Thanks to years of work by lawmakers, regulators, and providers, human composting has been shown to be a safe, legitimate, and sought-after green funeral choice,” expressed Katrina Spade, Founder and CEO of the first NOR provider Recompose. “Now, CANA's new Natural Organic Reduction Operations Certification demonstrates that this climate-friendly disposition option is here to stay. Recompose is proud to have worked with CANA to create this course and excited to see the future of NOR unfold.”

The Natural Organic Reduction Operations Certification (NOROC) program provides an in-depth look at the NOR process, preserving chain of custody, and memorialization options so funeral professionals can remain their community’s expert in funeral service. Online and on-demand, this training is interactive and self-paced so funeral professionals can learn on their schedule and from their device, pausing and resuming as they need. When complete, the newly certified NOR operators will receive a digital badge and certificate in a format suitable for printing at the office and showcasing on a website and email signature to demonstrate their expanded knowledge to their community.

“It's been so satisfying to work with CANA to produce this clear and comprehensive NOR Certification,” shared Jacki Myers, Director of Technical Systems at Recompose. “Pairing CANA's skill for operator certification and training with Recompose's expertise in natural organic reduction has resulted in an excellent foundation for anyone interested in deepening their understanding of this green disposition option.”

What does it mean to earn your CANA NOROC? You have demonstrated your interest in and commitment to new continuing education. While it does not guarantee a job in death care, it does look good on a resume. CANA's NOROC was designed to meet the anticipated certification requirement of states and provinces that legalize NOR. CANA is a recognized and valued brand, both within the industry and to the public at large, as an innovative leader committed to the future of the profession.

CANA has the technical, scientific, and legal expertise to support the NOR-curious community. Registration is just $250 with up to 4.0 hours of CE. Learn more about the CANA Natural Organic Reduction Operations Certification and demo the online course on the CANA website: cremationassociation.org/NOROC.

About CANA

The Cases That Stick With Us: Virtual Funeral Professionals Peer Support Meeting in April

Mon, 08 Apr 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

The Cases That Stick With Us
Virtual Funeral Professionals Peer Support Meeting in April

WHEELING, IL—All of us remember that call (likely there’s more than one) that stays with us. The arrangement, service, embalming, removal or burial that really tested our composure in front of the grieving family. This month’s virtual Funeral Professionals Peer Support Meeting focuses on those cases that stick with us, the ones that trigger our own feelings of grief at work, and explores how we can process these experiences. Join the conversation Tuesday, April 16, 2024 at 8pm ET / 7pm CT / 5pm PT.

As a licensed funeral director and embalmer, medical lab tech and a bio-hazard cleaning company owner/operator, Andrea Greig has witnessed many forms of grief. This April 16, she’ll facilitate a peer support meeting to talk about the arrangements and services that activate a personal grief response, even as we provide compassion and empathy for our families in our professional roles. How do we cope? How do we move through such events and come out on the other side professionally and personally?

“Grief exposes itself in mysterious ways,” says Andrea, who first took up writing a blog and then authored a book as her way of processing this empathetic grief. “I have always enjoyed writing. I realized a long time ago that I could explain myself better on paper than I ever could out loud. I have found writing has, unexpectedly, become my form of therapy.” Participants will be invited to share their own outlets for processing difficult losses such as deaths of infants or young children, suicides, substance abuse, or violence.

Join the conversation on finding relief for the empathetic grief we experience in funeral service. The virtual funeral professional peer support meeting with Andrea Greig is Tuesday, April 16, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at cremationassociation.org/peersupport. No registration is required, simply follow the link to join.

About CANA

CANA-Certified Cremation Specialist Training Program: Registration Deadline July 31, 2024

Thu, 28 Mar 2024 15:06:10 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA-Certified Cremation Specialist Training Program
Registration Deadline July 31, 2024

WHEELING, IL—Registration is now open for the Cremation Specialist training program offered exclusively by the Cremation Association of North America (CANA). This unique program is designed to help funeral professionals discover opportunities to create memorialization and ceremony and master the necessary skills and knowledge to take their service to the next level.

The CANA-Certified Cremation Specialist (CCS) training covers a range of topics that impact today’s business and grieving families. In addition to FTC compliance, engaging phone shoppers, and discussion of embalming preferences, other topics such as grief expressions, communication skills, and ethical dilemmas are all included in the curriculum. Participants can earn up to 11 hours of continuing education (CE) credits across a variety of required categories.

The remarkably flexible program, conducted entirely online, is comprised of eight courses: seven on-demand and one that is live and instructor-led. Participants can work at their own speed, receiving their certification in as little as three months and can choose to graduate on July 15 or October 15.

CANA encourages funeral professionals who are looking to advance their careers to enroll in the program and enhance their skills.

To date, this new credential has 87 graduates, representing practitioners from all stages of their careers, who have gained confidence to go further with the families they serve. "This program was a highly valuable and meaningful way to level-up my personalized service to families. I highly recommend CCS certification to other funeral professionals,” shared Tee Rogers, a CANA-Certified Cremation Specialist. “It was insightful, inspiring, and informative. The content and leaders were highly respectful of diverse identities and perspectives, a normalization of inclusion that was encouraging to experience as I continue efforts to increase awareness of challenges faced in the funeral industry by our LGBTQIA+, minority religious, and secular clients and employees."

Registration is accepted on a rolling basis for the 2024 program from April 1 through July 31. Space is limited so funeral professionals should act soon to join. Registration is $615, discounted to $465 for CANA Members. Learn more about becoming a CANA-Certified Cremation Specialist at cremationassociation.org/CCS.

About CANA

The Future of Deathcare Symposium: Post-Event Wrap Up

Fri, 08 Mar 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

The Future of Deathcare Symposium: Post-Event Wrap Up

WHEELING, IL—The Wake Forest Law Review 2024 Spring Symposium hosted panels and presentations to discuss The Future of Death Care in America on Friday, March 1, 2024. Livestreamed from Winston-Salem, North Carolina, the Symposium brought together leaders in the death care industry, academics, and influential reformers to discuss key issues facing the rapidly evolving changes in death care. Presenters shared their perspectives on the challenges and opportunities the funeral service faces now and in the future, including the Funeral Rule, new disposition methods, and licensure of funeral directors. A total of 780 people registered for the event, attending in person or via livestream and recordings.

Keynote speaker Caitlin Doughty opened the day with an overview of current and future trends in death care. A mortician, writer, and advocate for funeral industry reform, Doughty is the founder of the non-profit The Order of the Good Death, which spawned the death positive movement and is working to legalize human composting and aquamation in all 50 states.

The program began with Panel One: Regulating New Methods of Disposition. Moderated by funeral director descendent and Virginia Tech Professor Phil Olson, the first session explored how new methods of disposition are legalized and regulated and how the process might be improved in the future. The panel included Victoria J. Haneman, JD, LLM, Professor of Trusts & Estates and Associate Dean of Research and Innovation at Creighton University School of Law; Barbara Kemmis, Executive Director of the Cremation Association of North America (CANA); and Katrina Spade, Founder & CEO of Recompose, the world’s first human composting company.

Next up was a look at Abandoned Cemeteries. This was an overview of a project to map and repair cemeteries in North Carolina, presented by Dr. Terry Brock, Director of Cultural Heritage & Archaeology Research Group at Wake Forest University.

Panel Two: Licensing Funeral Directors, moderated by retired Kenyon College Professor David Harrington, examined the challenges and opportunities presented by licensure in death care. Panelists included Dr. Hari P. Close, II, Founder and CEO of Hari P. Close Funeral Services in Baltimore, Maryland, and Past President of the National Funeral Directors and Morticians Association; Renée D. Flaherty, Senior Attorney at the Institute for Justice, which litigates constitutional cases protecting individuals from government abuse; and, Caressa Hughes, Assistant Vice President of Government and Industry Relations for Service Corporation International, who has over 30 years of experience with government relations.

In the final segment, Panel Three: Consumer Protection — The Future of the Funeral Rule, panelists discussed the challenges and opportunities presented by the sole federal regulation of the funeral service profession: the US Federal Trade Commission’s Funeral Rule. Moderated by Wake Forest Law Professor Tanya Marsh, who teaches the only Funeral and Cemetery Law course in the US, the panelists were Isabel Knight, President of the National Home Funeral Alliance, an organization that educates families and communities to care for their own loved ones after death; Poul Lemasters, Esq., General Counsel of the International Cemetery, Cremation and Funeral Association, who has over 20 years of experience in funeral service; and Sarah Pojanowski, who has served as General Counsel for Selected Independent Funeral Homes for over a decade.

“In these times of contention and disagreement, it was genuinely heartening to see these seasoned experts and young aspirants meet to share serious ideas and participate in difficult discussions about the challenges ahead for our industry,” said CANA Executive Director Barbara Kemmis. “With their diverse range of backgrounds and perspectives, participants were able to generate stimulating conversations that made for a very fruitful and thought-provoking meeting.”

As an organization committed to meeting the future head on, the Cremation Association of North America (CANA) was proud to sponsor a program with such a diverse range of perspectives on the future of death care. If you couldn’t attend the event in person or watch the livestream, you haven’t missed out! Recordings of the Symposium sessions are available at cremationassociation.org/wakeforest.

About CANA

About Wake Forest Law Review

The Wake Forest Law Review is a student-run organization that publishes five issues annually. The Law Review also sponsors symposia. The Symposium changes topics yearly. Through the publication of articles, notes, comments, and empirical legal studies, the Law Review provides the profession with timely evaluations of current problems in the law and serves students as a valuable educational tool.

2024 CANA Symposium: It’s a Wrap!

Wed, 21 Feb 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

2024 CANA SYMPOSIUM: IT’S A WRAP!

WHEELING, IL—What’s the perfect cure for the winter blues? The Cremation Association of North America’s (CANA) annual February in-person event in Las Vegas, of course! CANA welcomed more than 130 cremation innovators and thought leaders as the Association returned to the LINQ Hotel in Las Vegas for the 2024 Cremation Symposium.

As an association that prides itself on offering the latest information on important trends in the deathcare industry, CANA was proud to serve up a program that was rich in fertile insights about Thinking Green—and, judging from the enthusiasm and engagement demonstrated by attendees, the Symposium offered plenty of valuable takeaways.

In a tightly focused series of presentations—ranging from individual speakers to panels to an interactive session on incorporating green solutions—participants were able to hear from practitioners who are directly implementing green technology, services, products, and marketing strategies in their businesses. These industry experts shared programming that contributed helpful tips for addressing and managing green options as they relate to funerals, cemeteries and cremation.

The Keynote session was aimed at helping attendees lead successfully while navigating the complex relationships that define our companies and communities. In Stressors of our Time and How We Can Thrive Despite Them, leadership coach Janice Honeycutt Hering examined evolving team management in today’s ever-changing environment. Then, throughout the Symposium, Janice shared Leadership Lessons with practical tips to bring out the best in the participants and their staff.

Liza Altenburg shared a suite of tools in Selling with Sensitivity to cultivate authentic and meaningful relationships during the arrangement conference.

The Going Green: Supplier Solutions Panel placed innovation center stage with a broad spectrum of eco-conscious solutions from panelists Tim Collison of The Dodge Company, Darren Crouch of Passages International, August Esposito of Implant Recycling, Rachel Essig of The Green Burial Council, and Neil Sherrin of Plotbox.

Exploring Green Part 1 featured Taelor Johnson with practical tips on marketing and communications. Landon Elder of Starmark debuted the company’s new research on Ceremonial Rental Casket use.

In Exploring Green Part 2, Jessica Wakefield described the vision that went into launching SCI’s new holistic funeral home and Darren Crouch of Passages International shared a case-study on green options that raise the bottom line.

Lindsey Ballard of Ballard-Sunder Funeral Home and Nicki Mikolai of Resomation co-facilitated a discussion among attendees on Lessons Learned: Business and Marketing Strategies for Going Green — and offer their own experience on adding alkaline hydrolysis to a business.

The experience concluded with a lively round of Talking Green: Roundtables, featuring open dialog in small groups between presenters and attendees.

CANA understands the industry and its challenges and the Association’s leaders listen carefully to the concerns of members—and other professionals—to help them generate useful solutions. CANA’s advisory group members carefully choose presenters who have insight into new ideas and practical strategies that attendees can put to use right away to meet today’s needs.

Thank you to the many attendees and sponsors who chose to join us in Las Vegas! These generous sponsors helped make the 2024 Cremation Symposium a success: National Guardian Life (NGL), Passages International, Implant Recycling, American Crematory Equipment, Dignity Memorial, FT the Americas, Nomis Publications, SinoSource, Starmark Cremation Products, Everstory and TDAW by Continental Computers, Inc. and Resomation.

What’s next? Be sure to save the dates for CANA’s 106th Cremation Innovation Convention at the Fairmont Chicago Millennium Park on September 11-13, 2024. Next year, CANA returns to the Paris Las Vegas for the Cremation Symposium on February 26-28, 2025. Reserve time for these events in your busy calendar and contact CANA to learn more: cremationassociation.org.

About CANA

The Funeral Service Foundation Announces More than 175 Academic and Professional Development Scholarships in second half of 2023

Wed, 14 Feb 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

The Funeral Service Foundation Announces More than 175 Academic and Professional Development Scholarships in second half of 2023
The Foundation will award up to 25 scholarships, ranging from $2,500 to $5,000, this fall to students of funeral service and military veterans.

CANA Scholarship in the News! Read about the opportunity to receive the CANA/Jack Springer scholarship below.

BROOKFIELD, WI— Looking forward to launching its spring scholarship season on February 15, 2024, the Funeral Service Foundation is proud to announce that it awarded more than $165,000 in summer and fall 2023 academic and professional development scholarships.

In December, 23 students of funeral service earned academic scholarships ranging from $2,500 to $5,000. Thirty-six professional development scholarships were awarded to funeral professionals and funeral students to attend three major conferences across the country in summer and fall 2023. Additionally, 119 students at four ABFSE-accredited institutions participated in Foundation-supported NFDA Arranger Training Seminars.

ACADEMIC SCHOLARSHIPS FALL CLASS OF 2023

Each year, the Foundation awards academic scholarships to students excelling in coursework in funeral service education programs at ABSFE- and Canadian-accredited institutions. Awarded in two cycles and paid directly to institutions, the scholarships offset the costs associated with tuition, fees, books, and supplies. Applications will be accepted again for the spring semester from February 15 – April 1, 2024.

“We believe that a strong academic foundation is the hallmark of a strong career – whether it’s your first calling or you have found it meaningfully later in your career,” said Foundation Chair Mark Krause. “By creating opportunities for students of funeral service, the Foundation hopes to invest in the future of the profession that has meant so much to all of us.”

Academic Scholarship Fall Class of 2023:

Foundation ’45 Scholarship | $5,000

Kyrstal Cousins, Channel Port aux Basques, Newfoundland and Labrador (Canadian College of Funeral Service, Winnipeg, Manitoba)
Emilie Delcorde, Chelsea, Massachusetts (North Shore Community College, Danvers, Massachusetts)
Lauren Esdale, West Kelowna, British Columbia (Canadian College of Funeral Service, Winnipeg, Manitoba)
Alexandra Kaske, Mississauga, Ontario (Humber College, Toronto, Ontario)
Kaleb LaCanne, Windom, Minnesota (Des Moines Area Community College, Ankeny, Iowa)
Isabella Rioux, Nashua, New Hampshire (North Shore Community College, Danvers, Massachusetts)
Madeline Rothrock, New Philadelphia, Ohio (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)
Heather Vandegejuchte, Ocala, Florida (Florida State College at Jacksonville, Jacksonville, Florida)

Bob Horn Scholarship | $2,500

Zharia Herring, LaVergne, Tennessee (John Gupton College, Nashville, Tennessee)

Dennis Schoepp Memorial Scholarship | $5,000

Samantha Powers, Missoula, Montana (Arapahoe Community College, Littleton, Colorado)

FDLIC Scholarship | $2,500

Kyle Nipper, Alexandria, Virginia (Commonwealth Institute of Funeral Service, Houston, Texas)

Harry Pontone Memorial Scholarship | $2,500

Parry Roy, Calgary, Alberta (Canadian College of Funeral Service, Winnipeg, Manitoba)

Harry Pontone Memorial Scholarship | $2,500

Hannah Thompson, Auburn Hills, Michigan (University of Central Oklahoma, Edmond, Oklahoma)

Jack Springer Memorial Scholarship | $2,500

Kayla J. Carpenter, Dallas, Texas (Dallas Institute of Funeral Service, Dallas, Texas)

John Carmon Scholarship | $2,500

Victor Xiong, Antelope, California (American River College, Sacramento, California)

Joseph E. Hagan Memorial Scholarship | $2,500

Joao Pozzi Arcaro, Marquette, Michigan (SUNY Canton, Canton, New York)

Louis & Josephine Pontone Memorial Scholarship | $2,500

Payton Fleszar, Pittsburgh, Pennsylvania (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

Mark Hornibrook Memorial Scholarship | $2,500

Oscar Monroe, Satellite Beach, Florida (St. Petersburg College, St. Petersburg, Florida)

Mark Hornibrook Memorial Scholarship | $2,500

Noel Pratt, Glendale, Arizona (Chandler-Gilbert Community College, Chandler, Arizona)

Memorial Classic Scholarship | $2,500

Casandra Free, Regina, Saskatchewan (Canadian College of Funeral Service, Winnipeg, Manitoba)

Shipley Rose Buckner Memorial Scholarship | $2,500

Makenzie Hawkes, Winnipeg, Manitoba (Canadian College of Funeral Service, Winnipeg, Manitoba)

Steve Lang Scholarship | $2,500.00

Mary Katherine Setzer, Fuquay Varina, North Carolina (Fayetteville Technical Community College, Fayetteville, North Carolina)

Steve Mack Memorial Scholarship | $2,500.00

Jim Shackleford, Salem, Massachusetts (North Shore Community College, Danvers, Massachusetts)

Passion and Gratitude

“I am currently pursuing my dream of becoming an embalmer and hope to go into the field of ownership one day. There were moments when my dream of pursuing a higher education seemed impossible, but the financial assistance you have provided me has helped me tremendously and kept me going. Because of what you have done for me, I can follow my dream and graduate with my mortuary degree in 2024.” - Kayla J. Carpenter

“This scholarship serves as a source of inspiration and motivation for me to continue striving for excellence in my studies and contributing meaningfully to the funeral service profession. I am deeply touched by the Foundation’s dedication to supporting aspiring individuals like myself who are passionate about making a positive difference in the lives of others during moments of grief and loss.” - Zharia D. Herring

“Growing up I [have] yet to face a significant loss within my family, still, me and my father like to walk through cemeteries when we spend me together. It is a place to reflect, it is a place demonstrating the universal love and purpose of our lives. It is a reflection of humanity. Life is not easy, but having this privileges to receive help through the Funeral Service Foundation’s generous scholarship, reaching my goals becomes more accessible.”

Alexandra Kaske

“Beyond the financial assistance, the impact of your donations goes even further. The Funeral Service

Foundation has been instrumental in providing invaluable resources and education for industry experts… Your contributions have not only provided me with a scholarship but have also empowered me to pursue a career that aligns with my professional aspiration and personal values.” - David “Kyle” Nipper

“Thank you again for your generosity in making this scholarship possible. I will dedicate my education to being able to help others through the process of grieving with integrity, and I will serve families with pride and honor.”

Isabella Rioux

View photos of all the academic scholarship winners:

htps://www.funeralservicefoundaon.org/scholarship -opportunies/academic -scholarships/.

PROFESSIONAL DEVELOPMENT SCHOLARSHIPS – SUMMER AND FALL 2023:

Professional development scholarships offered by the Foundation provided opportunities for funeral professionals or students of funeral service to attend national events to further their careers to the next level, igniting their passions and purpose. Each scholarship covered registration fees, hotel stay, and included a travel spend.

2023 NFD&MA CONVENTION SCHOLARSHIPS:

For the second consecutive year, the Foundation awarded 10 scholarships to funeral professionals and students of funeral service to attend the National Funeral Director & Mortician Annual Convention in Atlanta, Georgia from July 29 – August 2.

Through the Foundation’s support, 20 professionals and students have now attended the NFD&MA Convention through the Foundation scholarship program.

2023 National Funeral Directors & Morticians Association Convention Scholarship Recipients:

Kayla J. Carpenter, West Gate Funeral Home, Natchez, Mississippi
Alexis Collins, Joe Morris & Son Funeral Home, Pensacola, Florida
Keonni Dimpson, Dallas Institute of Funeral Service, Dallas, Texas
Kevon Gee, Restland Funeral Home, Dallas, Texas
Rianna Knoll, University of Minnesota Twin Cities, Minneapolis, Minnesota
Rachel Leverett, Fayetteville Technical Community College, Fayetteville, North Carolina
Benjamin Robinson, Paradise Memorial Funeral Home, Milwaukee, Wisconsin
Jaleesa Sturdivant, Cypress School, Cypress, California
Jasmin Tuggles, Progressive Funeral Parlor, Chicago, Illinois
Dillan Williams, TR Dallas Funeral and Cremation Services, Clearwater, Florida

2023 CANA CREMATION INNOVATION CONVENTION SCHOLARSHIPS:

In addition to administering the inaugural Jack Springer Academic Scholarship Award with funding from the Cremation Association of North America (CANA), the Foundation was honored to provide five scholarships for funeral professionals and students to attend the 105^th CANA Cremation Innovation Convention in Washington, D.C., from August 9 - 11.

2023 CANA Cremation Innovation Convention Scholarship Recipients:

Suzanne Baumann, A Life Tribute Funeral Care, Largo, Florida
Ashley Johnson, St. Petersburg College, Saint Petersburg, Florida
Rachel Mackey, DeVol Funeral Home, Washington, D.C.
Sam Waltermyer, The Cremation Center, Wauseon, Ohio
Allyse Worland, Flanner Buchanan – Decatur, Indianapolis, Indiana

2023 NFDA INTERNATIONAL CONVENTION & EXPOSITION SCHOLARSHIPS:

Closing out the 2023 convention season, the Foundation was honored to provide 21 scholarships to licensed funeral directors to attend the NFDA International Convention & Exposition in Las Vegas, Nevada from September 10 - 13.

2023 National Funeral Directors Association International Convention & Exposition Scholarship Recipients:

Krystle Balance, Cropo Funeral Chapel, Winnipeg, Manitoba Canada
Christine Banks, Caldwell and Cowan, Covington, Georgia
Kevin Byron, Carnes Funeral Home, Texas City, Texas
Megan Fischer, Care Center Cremation & Burial, San Diego, California
Katie George, Washburn McReavy Funeral Chapels, Minneapolis, Minnesota
Bridget Halfyard, Pierson’s Funeral Service, Calgary, Alberta, Canada
Cyrise Hall, Forest Lawn Funeral Home and Cemetery, London, Ontario, Canada
Bryan Harper, Kiser Funeral Home, Cheraw, South Carolina
Rachel Hauck, Harvey-Engelhardt Funeral & Cremation Services, Fort Myers, Florida
Gina Hooper, Cañada College, Redwood City, California
Lindsay Huffman, Baue Cave Springs, St. Charles, Missouri
Dominique Johnson, The House of Johnson Funeral Home, Detroit, Michigan
Ashley Kroll, A.H. Peters Funeral Home, Grosse Pointe Woods, Minnesota
Sydney Laakso, Washburn-McReavy Funeral Chapels, Minneapolis, Minnesota
Jesse McElroy-Torquato, Perman Funeral Home and Cremation Services, Inc., Pittsburgh, Pennsylvania
Jodie McGinley, Smith North Little Rock Funeral Home, Little Rock, Arkansas
Dawn Nelson, Zacherl Funeral Home, Fond du Lac, Wisconsin
Anna Nesbit, Soxman Funeral Homes, Ltd., Pittsburgh, Pennsylvania
Katie Schubel, Baue Funeral Home, St. Charles, Missouri
Jess Wakefield, Keaton’s Mortuary, San Rafael, California
Douglas Wilson, Pinecrest Funeral Home, Little Rock, Arkansas

ARRANGER TRAINING:

The Funeral Service Foundation awarded four ABFSE accredited institutions with NFDA Arranger Training Seminars in 2023 benefiting 119 students of funeral service. Offered virtually or in-person, the interactive program provides tools and resources to make the most of the arrangement conference. The schools that received funding for Arranger Trainings in 2023 were:

Jefferson State Community College, Birmingham, Alabama
Mercer County Community College, Trenton, New Jersey
Ogeechee Technical College, Statesboro, Georgia
Tidewater Community College, Virginia Beach, Virginia

SPRING SCHOLARSHIP SEASON OPENING SOON:

The Foundation will be opening three scholarship opportunities on February 15 for the spring. Please visit htps://www.funeralservicefoundaon.org/scholarship -opportunies/ to learn more and apply for scholarships listed below.

ACADEMIC SCHOLARSHIPS

Dozens of academic scholarships are awarded annually in two application cycles. Scholarships range from $2,500-$5,000 and are open to full-me or part-me students in good standing who are enrolled in ABFSE- or Canadian-accredited institutions/programs. Candidates must be attending classes and actively pursuing a degree in funeral service at the me of application. Academic scholarships are also available for US and Canadian military veterans.

Applications for Academic Scholarships open February 15 and close April 1 at 11:59 p.m. CT. All applicants will be notified of their status by the end of April.

CERTIFIED CELEBRANT TRAINING

Ten Funeral Service Foundation scholarships will be awarded for Certified Celebrant Training, hosted by NFDA and offered in partnership with Insight Institute. Open to all those who are verifiably affiliated with at least one funeral home and are interested in becoming a Certified Celebrant, the training will be held at NFDA headquarters in Brookfield, Wisconsin from June 19-21, 2024.

Applications for Certified Celebrant Training will open February 15 and close April 15 at 11:59 p.m. CT. All applicants will be notified of their status by the end of April.

NATIONAL EMERGING LEADERS PROGRAM

The Funeral Service Foundation is proud to sponsor the NFDA National Emerging Leaders Program. Created to attract, develop, and retain transformational leaders, this strategic early-career leadership program is designed to give talented people the skills, tools, support, and opportunities they need to succeed in their business, their community, state, and nationally.

National Emerging Leaders Program participants will have the opportunity to be mentored and network with other funeral service professionals and leaders outside of funeral service as they sharpen their skills.

Applications for the National Emerging Leaders Program will open February 15 and close April 15 at 11:59 p.m. CT. All applicants will be notified of their status by the end of April.

ABOUT THE FUNERAL SERVICE FOUNDATION

Since 1945, the Funeral Service Foundation has served as the philanthropic voice of the funeral profession and has identified as the charitable arm of the National Funeral Directors Association since 1997. Donors and volunteer leaders profession-wide support the Foundation in its mission of lining up grieving communities by investing in people and programs that strengthen funeral service.

Building Mental Fitness: Virtual Funeral Professionals Peer Support Meeting in February

Thu, 08 Feb 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

BUILDING MENTAL FITNESS
Virtual Funeral Professionals Peer Support Meeting in February

WHEELING, IL—Have you ever regretted an action? Or spent more time than you would like to admit wishing you could take back an emotional response? This month’s virtual Funeral Professionals Peer Support meeting on Tuesday, February 20, 2024 at 8pm ET / 7pm CT / 5pm PT is your chance to talk through this experience and discuss productive ways to move forward.

At the Green Funeral Conference in 2022, Janice Honeycutt Hering introduced Shirzad Chamine's book, Positive Intelligence. Chamine explains how strengthening three core mental “muscles” can enhance your ability to thrive in challenging times. This can help you develop your mental fitness and respond to adversity with a positive rather than a negative mindset.

On February 20, CANA Executive Director Barbara Kemmis facilitates the monthly peer support meeting where we’ll reflect on mental fitness and examine proactive tactics for managing negative mental emotions. Whether you’re seeking ways to improve or have strategies born of your own experience to share, we invite you to join in the conversation.

Every monthly peer support meeting is open to any funeral professional to connect with their colleagues through shared experiences to encourage and assist each other. Everyone is expected to treat others with care and understanding. All are given space to share their stories, but, because respectful listening can also be beneficial, no one will be "called on" to contribute.

Connect with your fellow funeral professional peers on Tuesday, February 20, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. No registration is required, simply follow the link to join.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Innovation Takes the Stage at the 2024 CANA Symposium

Mon, 29 Jan 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Innovation Takes the Stage at the 2024 CANA Symposium

WHEELING, IL—In PwC’s 2021 Global Consumer Insights Survey, more than 50% of all global consumers who responded say they’re making more decisions keeping environmentally-friendly and sustainable practices in mind. Meeting the needs of these consumers drives innovation, so the Cremation Association of North America’s 2024 Symposium is exploring all things green to help you reach this growing market. Join CANA February 14-16, 2024, at The LINQ Hotel + Experience in Las Vegas to discover new ideas for your business practices and marketing strategies.

The Green Solutions session provides a unique platform for suppliers to showcase their innovative products and services that cater to eco-conscious consumers. This Supplier Solutions Panel will feature industry leaders who have successfully incorporated green and sustainable elements into their offerings. The panel includes:

Tim Collison, CEO of The Dodge Company, with insights into how Dodge has diversified its products and services to meet the demand for green and sustainable cremation and embalming options.
Darren Crouch, President & CEO of Passages International, Inc., will showcase sustainable and biodegradable urns and introduce the company’s geo-tagging service.
August Esposito, Account Manager for Implant Recycling, LLC, will discuss how oxygen monitoring control panels and electric cremation can significantly reduce nitrogen oxides in the cremation process, contributing to a more environmentally-friendly approach.
Rachel Essig, Treasurer of the Green Burial Council, will describe certification programs for burial grounds, funeral homes, and products that demonstrate their environmentally friendly practices to families.
Neil Sherrin, VP of Sales for Plotbox, will demonstrate how cloud technology solutions contribute to reducing the environmental impact of running a funeral business.

Remember, finding the right solution for your business is only step one. That’s why presenters and attendees alike will share their experience in Pursuing Green – Lessons Learned: Business and Marketing Strategies for Going Green. Lindsey Ballard, owner of Ballard-Sunder Funeral & Cremation in Minnesota, will share her business strategies and lessons-learned from adding Alkaline Hydrolysis to her business. Nicki Mikolai, licensed funeral director and Sales Manager for Resomation America, will share marketing expertise and tips for developing a strong social media presence in the green space. Lindsey and Nicki will follow up with a discussion on business strategies, lessons learned, and marketing expertise for those looking to implement eco-friendly practices.

The Symposium keeps the conversation flowing with insights from leaders across funeral service:

The Keynote session will help you lead through the Stressors of our Time and How We Can Thrive Despite Them from leadership coach Janice Honeycutt Herring.
Liza Altenburg shares a suite of tools in Selling with Sensitivity to cultivate authentic and meaningful relationships during the arrangement conference.
Exploring Green Part 1 features Taelor Johnson with practical tips on marketing and communications and Landon Elder of Starmark debuts the company’s new research on Ceremonial Rental Casket use.
In Exploring Green Part 2, Jessica Wakefield describes the vision that went into launching SCI’s new holistic funeral home and Darren Crouch of Passages International shares a case-study on green options that raise the bottom line.
Because the CANA Symposium is your chance to explore solutions for your business, the experience closes with everyone’s favorite Roundtable Discussions.

How can you reach the growing marketing for environmentally-friendly products and services? Explore new solutions and head to the CANA 2024 Cremation Symposium February 14-16, 2024 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/green and register to explore green solutions that work for your business and your families.

About CANA

Exploring New Markets at CANA’s 2024 Symposium

Mon, 22 Jan 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Exploring New Markets at CANA’s 2024 Symposium

WHEELING, IL—Across industries, experts are studying what pandemic-era changes are here to stay. One that comes up again and again is one that can also mean sustainable growth for your business and our planet: environmentally conscious purchases. At the 2024 Cremation Symposium, the Cremation Association of North America (CANA) invites you to uncover new ideas in business planning, marketing, product selection, and techniques that connect with families and meet this growing market. Join CANA February 14-16, 2024, at The LINQ Hotel + Experience in Las Vegas to find your place on the green spectrum!

The fastest-growing segment of the eco-conscious market is also the one making decisions for the aging population: Gen X and Millennials. These generations are making changes that make a difference for the environment and your business model. So, what do you need to consider in your business planning?

In a special two-part session dedicated to Exploring Green, practitioners and suppliers will take turns sharing research and best practices into this eco-conscious market. Taelor Johnson, a funeral communication and branding expert, shares her experience in deciding to launch a distinct funeral service brand from her family funeral home dedicated to sustainability. She will delve into language that speaks to these generations so you can earn their business.

Landon Elder, Director of Operations at Starmark Local, closes Part 1 with new research on Ceremonial Rental Casket use and services. This evidence-based approach demonstrates how every funeral home can benefit from offerings that reduce stress on the environment.

Exploring Green Part 2 picks up this data-driven session with Jessica Wakefield, General Manager at Sacred Tidings Holistic Funeral Care and Chapel of the Chimes Cemetery and Keaton’s Mortuaries, listening to the community to make changes that resonate. Jess will describe the concepts and vision of SCI’s new holistic funeral home and their path from discussions with the community so you can see how determining who to hire, the services to offer and how to promote services all play a part in growing your business.

Darren Crouch, Founder of Passages International, wraps the session with the results of a two-year case study of a large privately-owned funeral home. When they replaced cardboard cremation containers with bamboo, they emphasized value and increased revenue. From their success, you can see how an investment in eco-friendly products can mean sustainable growth for your business.

But that’s not all! The Symposium is filled with sessions that offer practical takeaways you can put to work for you:

The Keynote session will help you lead through the Stressors of our Time and How We Can Thrive Despite Them from leadership coach Janice Honeycutt Herring.
Liza Altenburg shares a suite of tools in Selling with Sensitivity to cultivate authentic and meaningful relationships during the arrangement conference.
The Supplier Solutions Panel places innovation center stage with a broad spectrum of eco-conscious solutions from our panelists: Tim Collison of The Dodge Company, Darren Crouch of Passages International, August Esposito of Implant Recycling, Rachel Essig of The Green Burial Council, and Neil Sherrin of Plotbox.
Lindsey Ballard of Ballard-Sunder Funeral Home and Nicki Mikolai of Resomation co-facilitate a discussion among attendees Lessons Learned: Business and Marketing Strategies for Going Green — and offer their own experience on adding alkaline hydrolysis to a business.
Because the CANA Symposium is your chance to explore solutions for your business, the experience closes with everyone’s favorite Roundtable Discussions.

The speakers and the location are only a sliver of the experience that awaits at CANA’s Cremation Symposium. We plant networking at the root of the event to bring practitioners together to share their problems and collaborate on solutions. Plus, with evenings free to take in the sights and sounds of Las Vegas, this is the event to grow friendships and revitalize for the year ahead. Bring your sweetheart at a special, discounted rate for a Valentine’s Day trip that mixes business with pleasure and excitement!

What data deserves your attention when making business decisions? Explore green at the CANA Symposium and connect with others who have been where you are. Join CANA for the 2024 Cremation Symposium February 14-16, 2024 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/green and register to explore green solutions that work for your business and your families.

About CANA

Selling With Sensitivity at the 2024 CANA Symposium

Fri, 12 Jan 2024 17:44:18 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Selling With Sensitivity at the 2024 CANA Symposium

WHEELING, IL—Do you want to provide compassionate support while achieving outstanding sales results? Sharpen your ability to understand each family's emotional landscape with a groundbreaking suite of tools from Liza Altenburg at the Cremation Association of North America’s 2024 Symposium in Las Vegas, Nevada.

“If ever there was an industry that needed a personal touch, it’s ours,” emphasizes Liza. “We’re dealing with the most profound of human experiences. Let’s ensure our approach is equally profound.” As a speaker, author and trainer, Liza is committed to helping deathcare professionals navigate the delicate balance between compassion and results.

Liza’s engaging presentation on Selling with Sensitivity will inspire you to transform your sales mindset, cultivate meaningful connections with families and achieve outstanding results while maintaining the utmost sensitivity to the needs of those you serve. By the end of the session, you'll have mastered strategies that guide you confidently from prospecting to closing and beyond, all while nurturing deep, authentic relationships.

Liza shares the CANA stage with a variety of other committed professionals and innovators:

The Keynote session will help you lead through the Stressors of our Time and How We Can Thrive Despite Them from leadership coach Janice Honeycutt Herring.
The Supplier Solutions Panel places innovation center stage with a broad spectrum of eco-conscious solutions from our panelists: Tim Collison of The Dodge Company, Darren Crouch of Passages International, August Esposito of Implant Recycling, Rachel Essig of The Green Burial Council, and Neil Sherrin of Plotbox.
Exploring Green Part 1 features Taelor Johnson with practical tips on marketing and communications and Landon Elder of Starmark debuts the company’s new research on Ceremonial Rental Casket use.
In Exploring Green Part 2, Jessica Wakefield describes the vision that went into launching SCI’s new holistic funeral home and Darren Crouch of Passages International shares a case-study on green options that raise the bottom line.
Lindsey Ballard of Ballard-Sunder Funeral Home and Nicki Mikolai of Resomation co-facilitate a discussion among attendees Lessons Learned: Business and Marketing Strategies for Going Green — and offer their own experience on adding alkaline hydrolysis to a business.
The experience wraps with everyone’s favorite Roundtable Discussions.

Whether you've attended before – or this is your first time – you'll appreciate the networking at the root of the Symposium's experience to focus on networking, collaboration and creative solutions. This year the theme is about tapping into the eco-conscious market: business planning, marketing, product selection, and, of course, sales techniques that connect with families looking for green options.

Plus, with evenings free to take in the sights and sounds of Las Vegas, this is the event to grow friendships and revitalize for the year ahead. Bring your sweetheart at a special, discounted rate for a Valentine’s Day trip that mixes business with pleasure and excitement!

Step into a transformative approach to deathcare sales with Liza Altenburg! Join CANA for the 2024 Cremation Symposium February 14-16, 2024 at The LINQ Hotel + Experience in Las Vegas.Visit goCANA.org/green and register to explore green solutions that work for your business and your families.

About CANA

Founded in 1913, the Cremation Association of North America (CANA) is an international organization of over 3,500 members, composed of funeral homes, cemeteries, crematories, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.

Doing Just Enough at Work: Virtual Funeral Professions Peer Support Meeting In January

Wed, 10 Jan 2024 06:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

DOING JUST ENOUGH AT WORK
Virtual Funeral Professionals Peer Support Meeting in January

WHEELING, IL—Be honest. We’ve all had those moments of quiet quitting, right? Times we’ve felt undervalued or burned out and so we satisfy ourselves with a B-minus instead of completing the extra credit. This month’s virtual Funeral Professionals Peer Support meeting on Tuesday, January 16, 2024 at 8pm ET / 7pm CT / 5pm PT is your space to share and listen to all of our experiences with this phenomenon and discuss where we might go from here.

The term quiet quitting took the internet by storm a few years ago, but it was merely a new phrase for old behavior: doing the minimum at a job. In the funeral profession, where we all strive to go above-and-beyond for every family we serve, this type of reaction might be expressed by how we prioritize certain tasks over others, push back on management’s directives, or carry out other small acts of silent protest against the work culture.

On January 16, Funeral Professionals Peer Support US Program Director Kim Zavrotny facilitates the monthly peer support meeting to reflect on those moments when we don’t give 110% to what we do. Whether you’re experiencing it now, made a change that made a difference on the job, or just want to be there in support, we invite you to join in the conversation.

Connect with your fellow funeral professional peers on Tuesday, January 16, 2024 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. No registration is required, simply follow the link to join.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Thriving Despite Stressors: Evolving Leadership at the 2024 CANA Symposium

Mon, 08 Jan 2024 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

THRIVING DESPITE STRESSORS: EVOLVING LEADERSHIP AT THE 2024 CANA SYMPOSIUM

WHEELING, IL—The world is volatile, uncertain, complex, and ambiguous. How we navigate that reality is important for ourselves and our teams. This February, Janice Honeycutt Hering, Founder and CEO of Firecracker Leadership, shares the tools to deal with the realities of our current work environments. Join us and learn to thrive at the Cremation Association of North America’s 2024 Symposium in Las Vegas, Nevada.

Understanding how we react and respond to stressors is key to successfully leading a team in today’s ever-changing environment. Janice Honeycutt Hering is a confident performance-driven leader, coach and trainer. Her 30+-year track record of solid accomplishments in organizational change, leadership development and team effectiveness means she’ll communicate a masterful understanding of the challenges we are facing post-pandemic and the added expectations to lead well even when we don’t know the clear path forward.

“Those moments of uncertainty, awkwardness, or vulnerability are often the staging ground for personal and professional breakthroughs,” explains Janice. “Leaning into discomfort might mean facing rejection, acknowledging your limitations, or confronting long-held fears. However, it’s precisely through these experiences that you cultivate resilience, build character, and discover untapped reservoirs of strength.” She’ll provide key insights into your tendencies and what your team members need so you can walk away with tools to use immediately in your work and personal lives.

Janice’s session on Evolving Leadership: Stressors of our Time and How We Can Thrive Despite Them opens the Symposium filled with strategies to grow your success for the year ahead:

Liza Altenburg shares a suite of tools in Selling with Sensitivity to cultivate authentic and meaningful relationships during the arrangement conference.
The Supplier Solutions Panel places innovation center stage with a broad spectrum of eco-conscious solutions from our panelists: Tim Collison of The Dodge Company, Darren Crouch of Passages International, August Esposito of Implant Recycling, Rachel Essig of The Green Burial Council, and Neil Sherrin of Plotbox.
Exploring Green Part 1 features Taelor Johnson with practical tips on marketing and communications and Landon Elder of Starmark debuts the company’s new research on Ceremonial Rental Casket use.
In Exploring Green Part 2, Jessica Wakefield describes the vision that went into launching SCI’s new holistic funeral home and Darren Crouch of Passages International shares a case-study on green options that raise the bottom line.
Lindsey Ballard of Ballard-Sunder Funeral Home and Nicki Mikolai of Resomation co-facilitate a discussion among attendees Lessons Learned: Business and Marketing Strategies for Going Green — and offer their own experience on adding alkaline hydrolysis to a business.
The experience wraps with everyone’s favorite Roundtable Discussions for open discussion with presenters and other attendees.

Plus, Janice Honeycutt Hering serves as event emcee with Leadership Lessons throughout the Symposium to keep you inspired. Throughout the experience, she’ll provide insights and tips on influence, developing others, measuring team performance and more.

How can you bring out the best in yourself and your people? Thrive through uncertainty with Janice Honeycutt Hering! Join CANA for the 2024 Cremation Symposium February 14-16, 2024 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/green and register to explore green solutions that work for your business and your families.

ABOUT CANA

Self-Care for the Holidays

Wed, 13 Dec 2023 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

SELF-CARE FOR THE HOLIDAYS
Virtual Funeral Professionals Peer Support Meeting in December

WHEELING, IL—Between family obligations, work commitments, and winter weather, the holiday season brings a uniquely stressful experience. Take some time for yourself next week and join the virtual December Funeral Professionals Peer Support meeting on Tuesday, December 19, 2023 at 8pm ET / 7pm CT / 5pm PT.

Long nights, family obligations, and the strain of a busy workplace are often the hallmarks of this festive month—but a connection with your fellow funeral professionals can help alleviate some of the pressure.

On December 19, Kim Zavrotny facilitates the monthly peer support meeting for us all to take some time to unwind with people who “get it.” As Senior Funeral Director at McComas Family Funeral Homes, US Program Director of Funeral Professionals Peer Support, and a dedicated community volunteer, parent, and spouse, Kim understands that this time of year has unique stressors and joys. Join the conversation to share your experience and lend an ear to your colleagues.

Connect with your fellow funeral professional peers—and offer support to your colleagues—on Tuesday, December 19, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. No registration is required, simply follow the link to join.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

2024 CANA Symposium: Thinking Green

Fri, 01 Dec 2023 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

2024 CANA SYMPOSIUM: THINKING GREEN

WHEELING, IL—How does a funeral business go green? There's no one answer. At its 2024 Cremation Symposium, the Cremation Association of North America (CANA) invites you to explore all things green: from funeral practices to business and marketing strategies. Join CANA February 14-16, 2024, at The LINQ Hotel + Experience in Las Vegas to find your place on the green spectrum!

CANA events are known for providing opportunities for owners and managers from across the profession to delve into the next idea for their businesses. The 2024 Symposium is filled with sessions that generate enthusiasm for the future of funeral and cemetery service and conversations that carry over to networking, shared meals, and roundtables.

The Keynote session will help you lead successfully, even through the complex relationships that define our companies and communities. In Stressors of our Time and How We Can Thrive Despite Them, leadership coach Janice Honeycutt Herring will look at evolving team management in today’s ever-changing environment. Then, throughout the Symposium, Janice shares Leadership Lessons with practical tips to bring out the best in ourselves and our people.

When Liza Altenburg thinks about growing sales, she knows it takes Selling with Sensitivity for authentic relationships to take root. An experienced author, trainer, and arranger, Liza will share a groundbreaking suite of tools to help you carefully cultivate authentic and meaningful relationships during the arrangement conference.

The Supplier Solutions Panel places innovation center stage. Going green for eco-conscious consumers has never been easier. Hear about a broad spectrum of solutions from our panelists. Tim Collison (The Dodge Company) addresses sustainable cremation options and embalming products; Darren Crouch (Passages International) explores methods to geo-tag remains scattered on Earth; August Esposito (Implant Recycling) looks at improving cremation combustion efficiency; Rachel Essig (The Green Burial Council) explains what it means to be green certified; and Neil Sherrin (Plotbox) discusses saving resources with cloud technology solutions.

Serving the eco-conscious market starts with listening to its constituents. In Exploring Green, practitioners and suppliers alike share research that motivated them to evolve their brand and grow their visibility. In Part 1, third-generation funeral professional Taelor Johnson shares practical tips on marketing and communications that position your business as the eco-authority (without greenwashing). Landon Elder of Starmark debuts the company’s new research on Ceremonial Rental Casket use and ideas for adding ceremony while protecting the environment.

In Exploring Green Part 2, Jessica Wakefield describes the concepts and vision that went into launching SCI’s new holistic funeral home—from discussions with the community to securing the right hires. Darren Crouch of Passages International closes the session with a case-study on raising the level of service with green options that raise the bottom line.

Then, it’s your time to shine! Lindsey Ballard of Ballard-Sunder Funeral Home and Nicki Mikolai of Resomation co-facilitate a discussion on what attendees have learned as their business has been pursuing green markets— and offer their own experience on adding alkaline hydrolysis to a business and building an eco-conscious social media presence. Showcase your solutions and commiserate on challenges in Lessons Learned: Business and Marketing Strategies for Going Green.

Because the CANA Symposium is your chance to explore solutions for your business, the experience closes with everyone’s favorite Roundtable Discussions. Dive deeper into presenters’ content and get one-on-one feedback on ideas and challenges.

You’re not the only one going green. The CANA Symposium at The LINQ Hotel + Experience prioritizes environmentally preferred options with reusable linens, flatware, and more. Plus, The LINQ is part of Caesar’s Entertainment working to improve their energy and resource efficiencies through LED lighting retrofits, HVAC upgrades, water conservation, and energy-efficient construction. The hotel’s commitment to recycling not only ensures waste is carefully sorted, but excess food and materials are donated to local nonprofit organizations to do good in the community.

Registration is open to join CANA for the 2024 Cremation Symposium February 14-16, 2024 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/green and register to explore green solutions that work for your business and your families.

ABOUT CANA

Mourning Our Own, Together: Glenda Stansbury

Tue, 14 Nov 2023 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

MOURNING OUR OWN, TOGETHER: GLENDA STANSBURY
Virtual Funeral Professionals Peer Support Meeting in November

WHEELING, IL—The bittersweet moment of any annual meeting is the memorial ceremony to commemorate our own losses over the past year. But, as deathcare professionals, we know better than most that grief doesn’t wait for a convention. Funeral Professionals Peer Support (FPPS) and the Cremation Association of North America (CANA) welcome Glenda Stansbury as facilitator of the November peer support meeting to reflect on our own losses. Connect with Glenda and your peers to discuss how we observe our personal bereavement while serving others on Tuesday, November 21, 2023 at 8pm ET / 7pm CT / 5pm PT.

A longtime funeral service veteran and grief expert, Glenda Stansbury serves as a celebrant for local funeral homes, on national convention stages, and teaches the next generation of funeral celebrants as Co-Founder and Dean of InSight Institute Certified Celebrant Program.

“Death happens regardless of our time and space and situation,” reminds Glenda Stansbury. “Grief does not wait and demands that we embrace it.” Each year, we support countless families through their grief and each year we also have to navigate our own losses. And we can’t wait for the annual conference.

On November 21, Glenda facilitates the monthly peer support meeting to talk about moments where we mourn our own. She’ll share her own tips to take care of yourself while you’re grieving and before you can join your colleagues at a memorial service. This meeting is your time to share, listen, find care and support one another. Please join us.

Connect with your fellow funeral professional peers—and offer support to your colleagues—on Tuesday, November 21, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. No registration is required, simply follow the link to join.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Announcing the CANA COCP Available Online in Español Français and English

Tue, 07 Nov 2023 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

ANNOUNCING THE CANA COCP AVAILABLE ONLINE IN ESPAÑOL, FRANÇAIS AND ENGLISH
CANA Expands Access to Online and On-Demand Crematory Operations Certification

WHEELING, IL—The Cremation Association of North America’s Online Crematory Operations Certification Program (CANA COCP™) is now available in French and Spanish! Developed for our increasingly diverse workforce, CANA’s certification expands access to cremation best practices for flame and water cremation through professional translations to the most common languages in North America.

Each year, more than 1,500 crematory operators, owners, managers, funeral directors, cemeterians, and mortuary science students receive their CANA COCP certification. CANA has offered its interactive, on-demand certification online since 2017, providing a convenient self-paced version that’s perfectly designed to accommodate busy schedules. Now, Spanish- and French-language professionals can get CANA certified on their schedule, from their device, and in their preferred language.

Working closely with la Corporation des Thanatologues du Québec (CTQ), the CANA COCP was first translated in 2016 to offer in-person training to French-speaking crematory operators. In 2023, the online program was professionally translated into both French and Spanish, with guidance from funeral professionals on technical terms and jargon to ensure maximum comprehension. In any language, CANA’s Online COCP goes beyond a recorded webinar to make the participant an active learner and move through the training at their pace.

“CANA leads the industry in new ways of teaching the funeral profession,” remarked Denis Desrochers, Past President of CTQ, CANA Second Vice President, and head of Grégoire Desrochers in Victoriaville, Québec. “This investment in forward-thinking and innovative solutions will support the development of the cremation professionals of today and in decades to come.”

The Spanish- and French-language COCP Certification meets the certification requirement of 19 states and fulfills CE obligations in many states and provinces. However, most professionals choose to earn their CANA Certification voluntarily. Crematory owners and operators across North America recognize the relevance and value of the CANA COCP for the technical, scientific, and legal expertise they need to run their business.

Más información e inscripción: cremationassociation.org/COCP-Es

En savoir plus et s'inscrire : cremationassociation.org/COCP-Fr

Learn more about the CANA COCP in English, French, or Spanish in the online learning catalog at cremationassociation.org/COCP.

ABOUT CANA

CANA Receives 2023 Power of Associations Silver Award for Peer Support Meetings

Wed, 01 Nov 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA RECEIVES 2023 POWER OF ASSOCIATIONS SILVER AWARD FOR PEER SUPPORT MEETINGS

WHEELING, IL—The Cremation Association of North America (CANA) earned a Power of Associations Silver Award from the American Society of Association Executives (ASAE) for its successful Peer Support US Group Meeting initiative. For more than two years, CANA and Funeral Professionals Peer Support (FPPS) have organized virtual peer support meetings for funeral professionals in North America. CANA hosts virtual peer support meetings on the third Tuesday of every month.

Peer Support Meetings provide an opportunity for funeral professionals to connect with other each other to share the challenges they face on the job. Participants trade stories of burnout, mistakes, difficult cases, and more. They ask questions in a safe and private space to gather information for themselves and their colleagues. Mental health becomes a priority as they find time to attend and talk about their struggles.

These meetings are filled with people who can sympathize and share similar experiences and provide support for overcoming the challenges of the work. Even if they never attend a meeting, funeral professionals have expressed positive feelings knowing that the program is available. It’s seen not only as a resource in case they should need it, but also as tangible recognition of their unique experience and value to their community.

“Congratulations to the Cremation Association of North America for exemplifying the impact associations have on the industries and professions they represent, and on society at large,” said ASAE President and CEO Michelle Mason, FASAE, CAE. “It’s always so incredibly satisfying to see associations going above and beyond their everyday mission to change the world. We’re very proud to spotlight this award-winning initiative.”

“CANA shares this award with Funeral Professionals Peer Support and the many facilitators and participants at these monthly meetings,” said CANA Executive Director Barbara Kemmis. “From its very founding, peer support meetings are pure service to the profession.”

Kim Zavrotny, US Director of Funeral Professionals Peer Support, said "We thank CANA for believing in and supporting our mission. The partnership that has been created between our organizations is so valuable to our industry and the individuals that serve in our profession."

To learn more about Funeral Professionals Peer Support Meetings, visit cremationassociation.org/selfcare.

Want to participate? You can attend the next meeting on the third Tuesday of the month at 8pm ET/7pm CT/5pm PT. No registration is required, so participants can join at cremationassociation.org/peersupport.

ABOUT CANA

Where Peer Support Meets Mentorship: Virtual Funeral Professionals Peer Support Meeting In October

Wed, 11 Oct 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

WHERE PEER SUPPORT MEETS MENTORSHIP
Virtual Funeral Professionals Peer Support Meeting in October

WHEELING, IL—Who helped you become the funeral professional you are today? Funeral service is filled with uniquely supportive and compassionate professionals we get to know throughout our careers. On October 17, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) host a peer support meeting to celebrate the mentors who made a difference and talk about the ways we continue to grow.

Lisa Smith, FPPS Wellness Director, and Kim Zavrotny, FPPS US Program Director, facilitate the October meeting. Together, they’ll talk about the role mentorship has in funeral service. The unique dynamic between mentor and mentee paves the way for an exchange of thoughts and ideas that foster connection with colleagues.

Given that funeral service attracts people with a strong desire to care for others with compassion, Kim and Lisa will talk about the power of peer support and mentorship to promote both wellness and growth in the workplace. At Tuesday's meeting, we’ll focus on the key aspects of the mentor relationship to listen, inspire, empower and connect with colleagues from across the profession.

Join Lisa, Kim, and CANA to talk about your mentor—or mentee—and offer support to your colleagues. Connect with your fellow funeral professional peers on Tuesday, October 17, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. No registration is required, simply follow the link to join..

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

The Funeral Service Foundation Is Now Accepting Academic Scholarship Applications

Fri, 06 Oct 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

THE FUNERAL SERVICE FOUNDATION IS NOW ACCEPTING ACADEMIC SCHOLARSHIP APPLICATIONS
The Foundation will award up to 25 scholarships, ranging from $2,500 to $5,000, this fall to students of funeral service and military veterans.

CANA Scholarship in the News! Read about the opportunity to receive the CANA/Jack Springer scholarship below.

BROOKFIELD, WI—The Funeral Service Foundation is accepting academic scholarship applications through November 1 at FuneralServiceFoundation.org. Up to 25 scholarships, ranging from $2,500 - $5,000, are available to current students of funeral service and military veterans who meet the eligibility criteria.

Since offering its first academic scholarship, the Joseph E. Hagan Memorial Scholarship, in 2002, the Foundation has established scholarships in memory of Shipley Rose Buckner, Mark Hornibrook & Harry Pontone, Steve Mack, Louis Pontone, Dennis Schoepp, and Jack Springer with CANA, and in honor of John Carmon, Bob Horn, Steve Lang, and Funeral Directors Life. Memorial Classic Scholarships are funded by tournament proceeds from the annual golf event, and Foundation ’45 Scholarships are awarded in recognition of the Foundation’s founding year, 1945. The Foundation also promotes the Brenda Renee Horn and Steve Mack Memorial Scholarships in partnership with the SCI National Scholarship Program.

Upon the announcement of the scholarship recipients in early-December, the Funeral Service Foundation will have awarded nearly $815,000 in academic scholarship support to 313 exemplary students of funeral service since 2002.

“Scholarships are essential for students to access educational opportunities and fulfill their career goals,” said Mark Krause, Board Chair of the Funeral Service Foundation. “We are proud of our past recipients and value the importance of alleviating some financial concerns to ensure a path to success in funeral service.”

ACADEMIC SCHOLARSHIPS FOR STUDENTS OF FUNERAL SERVICE

Scholarships are open to full- or part-time students in who are in good standing and enrolled in ABFSE- or Canadian-accredited institutions/programs. Candidates must be attending classes and actively pursuing a degree in funeral service at the time of application. Students who are enrolled but have not yet begun coursework at the time of application are not yet eligible to apply for these scholarships. Paid directly to institutions, the scholarships offset the costs associated with tuition, fees, books, and supplies.

ACADEMIC SCHOLARSHIPS FOR U.S. AND CANADIAN MILITARY VETERANS

A $5,000 Journey to Serve Scholarship is available this fall to U.S. or Canadian military veterans who are 18 years of age or older at the time of application and who are currently enrolled or accepted into in an ABFSE- or Canadian-accredited funeral service program. The $2,500 Hunter M. Harbeson Memorial Scholarship is also open to U.S. military veterans who are 18 years of age or older at the time of application and who are currently enrolled or accepted into in an ABFSE-accredited funeral service program.

APPLICATION PROCESS

Using a common application format, all academic scholarship candidates are required to answer five questions in no more than 250 words per question and submit a brief video, no longer than two minutes. Military veteran candidates will also be asked to supply an overview of their military service.

Applicants are also required to provide the following support materials by the November 1 deadline:

Most recent transcripts from the ABFSE- or Canadian-accredited institution
A letter of good standing from the institution's registrar, bursar or financial office
A letter of recommendation from an instructor or program director

Late applications are not accepted. Those who miss the deadline will have the chance to apply again in 2024. Those who have applied in the past but have not been awarded an academic scholarship from the Foundation are encouraged to re-apply.

The Foundation’s scholarship program is supported by generous donors who share its vision for the next generation of resilient, adaptable, and compassionate leaders through education. Gifts of all sizes enable the Foundation to make education more accessible to funeral service students and professionals. To make a donation, visit funeralservicefoundation.org/donatenow and select “Scholarship Funds” as your project designation.

ABOUT THE FUNERAL SERVICE FOUNDATION

The Funeral Service Foundation Is Now Accepting Academic Scholarship Applications

Fri, 06 Oct 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

CANA Scholarship in the News! Read about the opportunity to receive the CANA/Jack Springer scholarship below.

ACADEMIC SCHOLARSHIPS FOR STUDENTS OF FUNERAL SERVICE

ACADEMIC SCHOLARSHIPS FOR U.S. AND CANADIAN MILITARY VETERANS

A $5,000 Journey to Serve Scholarship is available this fall to U.S. or Canadian military veterans who are 18 years of age or older at the time of application and who are currently enrolled or accepted into in an ABFSE- or Canadian-accredited funeral service program. The $2,500 Hunter M. Harbeson Memorial Scholarship is also open to U.S. military veterans who are 18 years of age or older at the time of application and who are currently enrolled or accepted into in an ABFSE-accredited funeral service program.

APPLICATION PROCESS

Applicants are also required to provide the following support materials by the November 1 deadline:

Most recent transcripts from the ABFSE- or Canadian-accredited institution
A letter of good standing from the institution's registrar, bursar or financial office
A letter of recommendation from an instructor or program director

ABOUT THE FUNERAL SERVICE FOUNDATION

Trying (And Failing) To Do It All: September Meeting for Funeral Professionals Peer Support

Mon, 11 Sep 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

TRYING (AND FAILING) TO DO IT ALL
September Meeting for Funeral Professionals Peer Support

WHEELING, IL—In any given week, a funeral professional will be an event planner, grief support facilitator, business administrator, hairdresser, driver, phone operator, A/V support, cleaning service, and much more! On September 19, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) open the monthly peer support meeting with a discussion on the many roles we have to fill as funeral professionals.

Bill Sampson and Paul Daigle are co-owners of Belvedere Funeral Home in Charlottetown, PE, and know what the stress on a local firm is like. They have a combined 65 years of experience in funeral service after finding their passion for the work in high school. Together, they will facilitate the September Funeral Professionals Peer Support Meeting to discuss the pressure on funeral service professionals to do it all: celebrating the successes and getting through the failures.

Be sure to join us for September’s peer support meeting as Bill Sampson and Paul Daigle lead the discussion on trying (and failing) to do it all. Bill, Paul, and your funeral professional peers gather Tuesday to talk about these stresses. Whether or not you have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues!

Join in to discuss your frustrations, stresses, and the many hats you wear with your peers on Tuesday, September 19, 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Built to Last: How to Breathe New Life Into Cemeteries – Free Webinar

Tue, 05 Sep 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

BUILT TO LAST: HOW TO BREATHE NEW LIFE INTO CEMETERIES – FREE WEBINAR
When Cemeteries Lean Into Cremation, Consumers Win

WHEELING, IL—Nearly 26% of U.S. households have human cremated remains in their homes according to the Cremation Association of North America’s 2022 Cremation Memorialization Research. That’s 21.9 million families with urns of their parents, grandparents and extended family members who have not been memorialized in any permanent way. How do we use today’s opportunity to breathe new life into our cemeteries?

On Tuesday, September 19, Foundation Partners Group Vice President of Sales Operations Cole Waybright will join Dan Cassin, account executive for Merendino Cemetery Care, to deliver a free webinar with strategies and tips to make your cemetery Built to Last: How to Breathe New Life into Cemeteries. These leaders will share ideas for programs that will help attendees open doors to new markets and revitalize their cemeteries.

“It all begins with education – educating our teams that cremation is not the end of the deathcare process, and educating consumers that today’s options for personalized, permanent memorialization are limited only by their imaginations,” explains Waybright. “Those who own cemeteries must invest the time and money required to create areas dedicated to cremation families, while finding ways to seamlessly integrate cremation memorials within our traditional cemetery landscapes.”

As the U.S. cremation rate continues to rise, cemetery managers across the country need to change the discussion around permanent memorialization to turn challenges into opportunities for growth and profitability. This webinar will share how 30% of Foundation Partners Group’s interments involve permanent placement of cremated remains – a percentage that has doubled over the last five years.

The Cremation Association of North America (CANA) hosts this webinar as part of the annual World United for Life event. For more than a decade, ALPAR has united tens of thousands of people and hundreds of funeral homes and cemeteries from more than 30 countries to celebrate life.

Join the webinar to provide a lasting tribute to life and memorialization in your community. Take time to thoughtfully plan what will set you up for success in the years to come by joining us on Tuesday, September 19, at 1p.m. CT. Register for this free webinar at goCANA.org/event/builttolast. One hour of Academy of Professional Funeral Service Practice approved CE will be available for those who attend live.

ABOUT CANA

CANA Launches Digital Badges and Certificates

Wed, 30 Aug 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA LAUNCHES DIGITAL BADGES AND CERTIFICATES

WHEELING, IL—For 40 years, the Cremation Association of North America (CANA) has provided training for the modern cremation business. From the very first crematory operations certification to online education courses to the newest CANA-Certified Cremation Specialist program, CANA has proven itself an innovative and forward-thinking association. Now, CANA has partnered with Accredible to issue proof of this valuable training—digitally.

Accredible allows associations and educators around the world to issue digital badges and certificates. Starting in August 2023, CANA-Certified Cremation Specialists and Crematory Operators will receive digital badges and certificates to demonstrate their achievements. Rather than relying on mail, certificates will be distributed by email in a format suitable for printing at the office and showcasing on social media or a resume.

Displaying accomplishments is easier than ever with digital badges that attach to social channels like LinkedIn and Twitter or can be added to a website or an email signature. “It's all about promoting personal achievement,” explains CANA Education Director Jennifer Werthman. “Recognizing the hard work of these crematory operators and celebrating their success. The badge on their profile shows their dedication to this profession and the families they serve.”

Plus, these credentials are protected by blockchain security and cannot be copied or faked. Both employers and regulators can now verify that a printed certificate is legitimate and current from a unique QR code included on each certificate.

These new digital badges and certificates provide convenient access, confidence and verification, and social proof of achievement. Watch for these badges to start appearing on your colleagues’ profiles soon! For more information on CANA’s education programs and digital certificates and badges, visit cremationassociation.org/mycertificate.

ABOUT ACCREDIBLE

Founded in 2012 and backed by Kapor Capital, the Social + Capital Partnership & Kima Ventures, Accredible is the maker of the next generation Accredible Digital Certificates. Its certificates are known for showcasing learning with credibility. The company's core value is: “It doesn't matter where or how you learned something; if you've learned it, you can demonstrate your credibility with Accredible." For more information about Accredible, visit https://www.accredible.com.

ABOUT CANA

CANA Membership Elects New Directors, New President In Hybrid Annual Meeting

Mon, 21 Aug 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA MEMBERSHIP ELECTS NEW DIRECTORS, NEW PRESIDENT IN HYBRID ANNUAL MEETING

WHEELING, IL—The Cremation Association of North America (CANA) welcomed new board members and recognized the service of others at the first-ever hybrid Annual Meeting of the Membership in August 2023. Members attending the 105^th Annual Cremation Convention in Washington, D.C. and remotely from their businesses across the continent re-elected one incumbent board member and three new directors, as well as passing the gavel to new CANA President Robert Hunsaker.

ROBERT HUNSAKER ELECTED PRESIDENT

Robert Hunsaker brings a diverse background in the funeral service industry to his role as CANA’s President. He began his journey in the funeral service field by working at a local cemetery and has enjoyed a long and varied career with roles at Batesville Casket Company, Great Western Insurance Company, Service Corporation International, SinoSource International, and Hunsaker Partners. He is honored to serve as CANA president during the 2023-2024 year.

ELECTED TO THE CANA BOARD

CANA’s membership elected three new members to the Board of Directors to lead the association in the coming years.

E. Gene Allen, President/General Manager of Kerrville Funeral Home in Lubbock, Texas, has worked in funeral service for over 20 years and is past president of the Texas Funeral Directors Association. “I am a visionary type person by nature. I always try to think outside of the box for ways to grow and have more participation and enhance what is already a good organization,” Allen remarked. “I hope to contribute in a positive way, from an owner's perspective, that might help others with their endeavors in the cremation world.”

Jimmy Lucas, Owner of Lucas Funeral Homes in Hurst, Texas, has spent 30 years as a social worker and more than 20 years as a business owner in the funeral profession. Lucas is also past president of the Texas Funeral Directors Association and knows the value of giving back. “For almost a decade, CANA has provided me, my business and my coworkers with amazing educational content, professional resources and networking opportunities that are second to none. At this stage in my professional career, I want to invest my time and talents in giving back to organizations and associations that are purposeful and intentional in making our profession better,” Lucas explained. “Serving on the CANA board is a complete honor.”

C.R. Lyons, President of C.R. Lyons & Sons Funeral Directors in Danvers, Massachusetts, is a fourth-generation funeral director and owner, in addition to faculty member of North Shore Community College and past president of the Massachusetts Funeral Directors Association. In the next five years, Lyons envisions CANA’s “continued growth in the funeral industry with a focus on outstanding programing, both in-person and virtual, that helps any interested party to flourish.”

Bill Clark, Managing Director of Kootenay Enterprises, Inc. in Trail, British Columbia was re-elected to serve a second term on the board. Sandra Walker, Chief Operating Officer of Pacific Northwest Cremation in Spokane, Washington was nominated by the board of directors to serve on the Executive Committee as Third Vice President. The board also nominated Tim Borden, President of Borden Mortuary Group in Louisville, Kentucky, to serve as Treasurer.

CANA’s Board of Directors is complete with:

Robert Hunsaker of Serenity Funeral Home in St. George, Utah, CANA President;
Ryan Wiseman of Porter Funeral Homes in Kansas City, Kansas, President Elect;
Lindsey Ballard of Ballard Sunder Funeral Home in Jordan, Minnesota, First Vice President;
Denis Desrochers of Grégoire Desrochers in Victoriaville, Quebec, Second Vice President;
Sandra Walker of Pacific Northwest Cremation, Third Vice President;
Timothy “Tim” Borden of Borden Mortuary Group, CANA Treasurer;
Caressa Hughes of Service Corporation International, Immediate Past President;
Kim Price of National Guardian Life Insurance Company, CANA Supplier Liaison;
E. Gene Allen of Kerrville Funeral Home;
Stephen “Steve” Bassett of Legacy Funeral Group;
Dirk Bearden of Service Corporation International;
William “Bill” Clark of Kootenay Enterprises Inc.;
John Goobeck of All Texas Cremation;
Timothy “Tim” Koch of Metro First Call;
Jimmy Lucas of Lucas Funeral Homes;
C.R. Lyons of C.R. Lyons & Sons Funeral Directors;
Jason Widing of Foundation Partners Group; and
Lara M. Price of Sheehy, Ware, Pappas & Grubbs, P.C., CANA General Counsel.

RETIRING BOARD

The Membership recognized Past President Archer Harmon of Hemet Valley Mortuary for his commitment to CANA’s values of remaining progressive, inclusive, collaborative, and maintaining our integrity to the profession. Under his leadership, the association has prioritized mental wellness and educating providers on finding new ways to support our communities. The Membership also recognized Joseph “J.P.” Di Troia for the completion of his term of service to the board of directors. We are grateful for their service to our association and the profession.

CANA thanks its volunteer Board of Directors and all those who serve on its Advisory Groups for their dedication to CANA and funeral service. These leaders volunteer their time and talent to ensure CANA stays the trusted authority and educator on all aspects of cremation. Find more information and learn how to get involved on CANA’s website: goCANA.org/BoardofDirectors

ABOUT CANA

CANA’S 105th Cremation Innovation Convention a Success!

Mon, 14 Aug 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’S 105TH CREMATION INNOVATION CONVENTION A SUCCESS!

WHEELING, IL—The Cremation Association of North America (CANA) celebrated the 105^th Annual Cremation Innovation Convention with more than 225 of its dearest friends last week in Washington, D.C.! The event attracted professionals from across the funeral service and welcomed many new faces to enjoy connecting with colleagues, viewing innovative supplier solutions, and hearing inspirational presentations.

“We’re so glad to mark 105 years of innovation together in D.C.,” remarked Convention Planning Advisory Group Chairperson Kim Price. “The energy of a CANA Convention is palpable with presentations, meals, networking, and the tradeshow in one room together!” More than 60 exhibitors brought their products and services that keep our profession operating smoothly.

Innovative sessions are the core of every CANA Convention, and the D.C. program made good on this tradition:

Brent Patterson, memorial care specialist and licensed funeral director with Tribute Memorial Care Southwest and InSight Institute Vice President Glenda Stansbury kicked-off the CANA Convention with a discussion on providing the right environment to grow and nurture employees who might be Blocked, Burned Out, Blasé.

Eric Layer, Partner at McKee Wallwork, drew on key findings from national data about family preferences around disposition, memorialization, and the funeral industry generally—and shared ways for attendees to respond to these trends by Targeting with Data.

Regulate, Recruit, and React: A Quick Take on Current Issues brought together Caressa Hughes, CANA President and Assistant Vice President of Government and Industry Relations for Service Corporation International, for a Regulatory Update on legislative changes to watch. Then, Past President of the ICCFA Educational Foundation Jim Price discussed tools for Recruiting Veterans to serve our families, and Scott Smith, Past President of CANA and Texas Funeral Directors Association offered his tips on How Can I Pitch In? when disaster strikes your community.

Your Funeral Coach Founder Lisa Baue presented seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members.

Death educator and suicidologist Dr. Sara Murphy assisted attendees in Responding to Suicide Death and Recognizing Suicide Risk—both for the families we serve and among members of the funeral profession in a special two-hour session.

Merendino Cemetery Care Account Executive Dan Cassin joined Sales Manager Bryan Mueller and Vice President, Sales Operations Cole Waybright of Foundation Partners Group to show how we can breathe new life into cemeteries and make them Built to Last.

Glenda Stansbury served as celebrant for the annual In Memorium service, recognizing family, friends, and notable people the profession lost this year, including Todd Van Beck and Robert L. Waltrip. The Annual Membership Meeting saw Caressa Hughes pass the gavel to Robert Hunsaker to lead CANA as Board President for the coming year. The Funeral Service Foundation and CANA also celebrated the attendees who won scholarships to enjoy the 105^th Annual Convention and Washington, D.C.! Many attendees took a post-Convention tour of Arlington National Cemetery, including a moving wreath-laying ceremony at the Tomb of the Unknown Soldier.

This event would not have been possible without the generous sponsorship of 23 companies. From the open bar to the inspiring sessions to the cemetery tour to the coffee breaks that fuel us—we thank them for making this event a success!

Association leadership now turns its attention to the 2024 Cremation Symposium at The LINQ Hotel + Experience on the Las Vegas Strip. This Symposium will focus on the latest ideas and trends in green funeral from services to memorials, disposition methods and permanent placement. Won’t you be ours this February 14-16, 2024? Plus—keep on the lookout for details about CANA’s 105^th Cremation Innovation Convention— scheduled a bit later than usual to avoid a crush of summer events in Chicago, Illinois. Save the date for September 11-13, 2024! Find more information when you visit cremationassociation.org/education

ABOUT CANA

Brian Waters Leads August Funeral Professionals Peer Support Meeting

Mon, 07 Aug 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

BRIAN WATERS LEADS AUGUST FUNERAL PROFESSIONALS PEER SUPPORT MEETING

WHEELING, IL—Funeral service professionals are helpers—empathetic, and dedicated. Which means they’re also tired and facing compassion fatigue and burnout. On August 15, Brian Waters, co-host of Undertaking: The Podcast, joins Funeral Professionals Peer Support and the Cremation Association of North America to share his journey to improve his own self-care and to facilitate a discussion about wellness in the profession.

Brian Waters grew up in the apartment above Waters Funeral Home in Hartford City, Indiana, which is owned and operated by his parents. Brian became a licensed funeral director and embalmer in 2005, but he’s been immersed in the culture of funeral service his whole life. He understands that tuning in to others’ emotions and opinions is ingrained in the profession. But he also knows how important, and how hard it is, to draw the line and remain separate.

“I think for years I was treading water—doesn't matter the depth of the pool, I suppose, knowing me at that time it was probably rather shallow,” Brian explains in one of his Brain Break episodes on Undertaking: The Podcast. “I was so worried about fixing every little problem that came my way and anticipating the problem so I would know what to do when the time arose. That’s a recipe for anxiety for me. But, when I figured out that I'm not the collection of other people's opinions, or how the way I perceive the world does not have to be affected by the moods of others around me… it seems like a superpower now. I know who I am now. I know what I want to do. And the journey to fix myself of what other people thought I was has come to an end.”

Join Brian Waters for a meeting of funeral professionals’ peer support to explore your own journey. Brian can share how he has been inspired by the guests on his podcast to point out the good, to discover what he wants to do, and find the opportunity to do it more.

Whether or not you have a particular pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too. If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, August 15, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Increasing Permanent Memorialization for Cremation Families

Mon, 24 Jul 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

INCREASING PERMANENT MEMORIALIZATION FOR CREMATION FAMILIES
Breathing New Life into Cemeteries at CANA’s 105th Convention

WHEELING, IL—How do we guide families to find permanent placement in cemeteries for the cremated remains they currently keep at home? It’s all about education, thoughtful cemetery design and staying abreast of the latest products and trends.

Nearly one in four U.S. households have human cremated remains in their homes according to the Cremation Association of North America’s 2022 Cremation Memorialization Research. That’s 21.9 million families with parents, grandparents and extended family members who have not been memorialized in any permanent way. How can we help them?

You’ll find useful solutions this August at CANA’s 105th Cremation Innovation Convention in Washington, DC. Foundation Partners Group Vice President of Sales Operations Cole Waybright and West Area Sales Manager Bryan Mueller will join Dan Cassin, account executive for Merendino Cemetery Care to provide strategies and tips to make your cemetery Built to Last: How to Breathe New Life into Cemeteries. These leaders will share ideas for programs that will help attendees open doors to new markets and revitalize their cemeteries.

“Funeral directors who assume that families choose cremation simply to save money are making a big mistake,” explains Waybright. “Sure, cost is one factor impacting cremation decisions, but today’s families also are motivated by flexibility, convenience, personalization and environmental concerns.”

As the U.S. cremation rate continues to rise, cemetery managers across the country need to reframe the discussion around permanent memorialization to turn challenges into new opportunities for growth and profitability. This session, sponsored by Columbarium by Design, will share how 30% of Foundation Partners Group’s interments involve permanent placement of cremated remains – a percentage that has doubled over the past five years.

Each session at a CANA Convention is designed to provide practical tips for attendees to make a difference in their business right away. The D.C. program is no different:

Tackling burnout and staffing shortages head on, Brent Patterson and Glenda Stansbury share strategies to engage your staff and help them grow as creative and enthusiastic professionals in Blocked, Burned Out, Blasé.
Eric Layer draws from national data collected over the last several years to respond to families’ preferences around disposition, memorialization and more by Targeting with Data.
Regulate, Recruit, and React: A Quick Take on Current Issues brings together three presenters on three topics in bite-size format. Caressa Hughes presents a Regulatory Update; Jim Price discusses tools for Recruiting Veterans; and Scott Smith shares his tips on How Can I Pitch In? when disaster strikes your community.
Lisa Baue presents seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members.
In a special two-hour session, suicidologist Dr. Sara Murphy assists attendees in Responding to Suicide Death and Recognizing Suicide Risk—both for the families we serve and among members of the funeral profession.

... and there’s more! Everyone is invited to earn their certification by registering for an in-person, pre-convention CANA Crematory Operations Certification Program™ (COCP™) taught by Tom Krowl of Cremation Systems and Wendy Wiener of WRW Legal. CANA has planned an afterparty to celebrate being together in D.C.! The Annual Membership Meeting and In Memoriam will provide time to reflect on another year in funeral service. Plus, tickets are available to attend a wreath-laying ceremony at the Tomb of the Unknown Soldier and tour Arlington National Cemetery on Friday afternoon and enjoy America’s pastime in America’s capital when the Oakland Athletics meet the Washington Nationals on Friday night.

Join your colleagues in the room where it happens! Get ready for a capital event and book yourself for August 9-11, 2023, at the Hyatt Regency Washington on Capitol Hill: goCANA.org/CANA23.

ABOUT CANA

Mentorship and Coaching at the CANA Convention

Mon, 17 Jul 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

MENTORSHIP AND COACHING AT THE CANA CONVENTION

WHEELING, IL—Who helped you become the funeral professional you are today? What did you learn from them? How can you pass your knowledge along?

Mentoring and coaching develop the confident leaders that positively impact your firm, your staff, and our profession. Lisa Baue takes the stage at the Cremation Association of North America’s 105th Annual Cremation Innovation Convention to explain Why Mentoring Matters. Explore the benefits of starting a mentorship program in your business! Head to Washington, D.C this August 9-11, 2023, to put your mentorship skills to the test and support the leaders in your business for growth.

When her father died unexpectedly, Lisa Baue’s mentors supported her transition to running her family’s funeral home. “I made many mistakes over the years as a business owner,” explains Lisa. “But with the early mentoring and the continued support those three women gave me over the years, I became a successful business owner and funeral director. I am a better person for knowing them and will be forever grateful for their mentorship.” As a funeral home, cremation, or cemetery owner or manager, how well do you mentor the emerging leaders in your circle?

After more than 30 years of success as CEO/President of Baue Funeral Homes Crematory and Cemetery, Lisa founded her coaching and consulting business, Your Funeral Coach, in 2021. Now, she provides private mentoring for owners, managers and key leaders who are looking for trusted resources to grow and transition themselves, their teams, and their businesses. During CANA’s Convention, she’ll identify the seven essential components of mentoring to help you create a mentorship program in your firm. Sponsored by MorTrack, Lisa’s session will demonstrate how your business can benefit from mentorship and coaching—from owners to managers, supervisors, and front-line staff!

Staff retention and training is a key challenge for funeral service today, so it takes center stage at the CANA Convention. Other related sessions from experts include:

Tackling burnout and staffing shortages head on, Brent Patterson and Glenda Stansbury share strategies to engage your staff and help them grow as creative and enthusiastic professionals in Blocked, Burned Out, Blasé.
Eric Layer draws from national data collected over the last several years to respond to families’ preferences around disposition, memorialization, and more by Targeting with Data.
Regulate, Recruit, and React: A Quick Take on Current Issues brings together three presenters on three topics in bite-size format. Caressa Hughes presents a Regulatory Update; Jim Price discusses tools for Recruiting Veterans; and Scott Smith shares his tips on How Can I Pitch In? when disaster strikes your community.
Lisa Baue presents seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members.
In a special two-hour session, suicidologist Dr. Sara Murphy assists attendees in Responding to Suicide Death and Recognizing Suicide Risk—both for the families we serve and among members of the funeral profession.
Dan Cassin, Bryan Mueller and Cole Waybright help breathe new life into cemeteries to make sure they are Built to Last.

... and there’s more! Everyone is invited to earn their certification by registering for an in-person, pre-convention CANA Crematory Operations Certification Program™ (COCP™) taught by Tom Krowl of Cremation Systems and Wendy Wiener of WRW Legal. CANA has planned an afterparty to celebrate being together in D.C.! The Annual Membership Meeting and In Memoriam will give time to reflect on another year in funeral service. Plus, tickets are available to attend a wreath-laying ceremony at the Tomb of the Unknown Soldier and tour Arlington National Cemetery on Friday afternoon and enjoy America’s pastime in America’s capital when the Oakland Athletics meet the Washington Nationals on Friday night.

Would you like to discover how mentoring will positively impact your firm and your staff members? Join Lisa Baue and your colleagues from across the country to make a difference in the leaders of tomorrow! Get ready for a capital event and book yourself for August 9-11, 2023, at the Hyatt Regency Washington on Capitol Hill: goCANA.org/CANA23.

ABOUT CANA

Targeting With Data: Statistics and Insights from Eric Layer

Mon, 10 Jul 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

TARGETING WITH DATA: STATISTICS AND INSIGHTS FROM ERIC LAYER
Research Takes the Stage at CANA’s 105th Cremation Innovation Convention

WHEELING, IL—Each year, the Cremation Association of North America and dozens of other associations, consultants, and others carefully collect and present data to inform the funeral profession. This data helps with business planning, long-term strategizing, and decision-making, on all manner of topics. How can we reconcile this valuable data into a plan for success?

Eric Layer takes the stage at CANA’s 105^th Annual Cremation Innovation Convention this August in Washington, D.C. for a session on Targeting with Data. Using national data from the last several years, Layer will share his experience gleaned as partner at McKee Wallwork, an internationally recognized marketing advisory firm, where he leads the death care division advising the campaigns, products, and research efforts of stalled, stuck, and stale brands. He will share key findings about family preferences around disposition, memorialization, and the funeral industry generally to help inform your business.

“Empathy is vital to your success in defining your company's business model for the next century,” explains Layer is his book The Right Way of Death. “To recognize that your customer is not a sure thing, and that their changing needs must be met by offerings and services that change with them, will require great sacrifice. It will also set you apart from your competitors and enable you to thrive while they falter. Today, success requires the offerings of the company match the needs of the customer.”

In his session, sponsored by Wilber Funeral Services, Inc., Layer will show us who we are currently serving well and who we are missing completely. From there, he’ll show us where we must step up to be relevant in the future. “You will need to take a close look at the families you serve and rebuild your business around their needs,” Eric continues. “You might not have the tools to do so. You'll probably have to invent some if you want to succeed. But you do have a unique advantage: today, you are the only one with the experience, knowledge, and expertise that invention will require. Better to start now before somebody else figures it out.”

Layer is joined by these experts with strategies to personalize your approach to your customers, both internal and external:

Tackling burnout and staffing shortages head on, Brent Patterson and Glenda Stansbury share strategies to engage your staff and help them grow as creative and enthusiastic professionals in Blocked, Burned Out, Blasé.
Regulate, Recruit, and React: A Quick Take on Current Issues brings together three presenters on three topics in bite-size format. Caressa Hughes presents a Regulatory Update; Jim Price discusses tools for Recruiting Veterans; and Scott Smith shares his tips on How Can I Pitch In? when disaster strikes your community.
Lisa Baue presents seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members.
In a special two-hour session, suicidologist Dr. Sara Murphy assists attendees in Responding to Suicide Death and Recognizing Suicide Risk—both for the families we serve and among members of the funeral profession.
Dan Cassin, Bryan Mueller and Cole Waybright help breathe new life into cemeteries to make sure they are Built to Last.

Engage a new audience by Targeting with Data with Eric Layer. Get ready for a capital event and book yourself for August 9-11, 2023, at the Hyatt Regency Washington on Capitol Hill: goCANA.org/CANA23.

ABOUT CANA

Explore The Value Of Peer Support: Virtual Peer Support Meeting

Mon, 10 Jul 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

EXPLORE THE VALUE OF PEER SUPPORT: VIRTUAL PEER SUPPORT MEETING

WHEELING, IL—This July, Funeral Professionals Peer Support (FPPS) connects with the Death Care Collective (DCC) to host a unique peer support meeting. Facilitated by DCC founders Erin Creger, Honnalora Hubbard and Sandra Walker, this meeting is dedicated to the people who encourage us and value peer support. All are welcome to join the conversation on July 18, 2023 at 8pm ET / 7pm CT / 5pm PT over Zoom to recall previous instances when your funeral professional community made a difference and discuss the challenges you face today.

FPPS was founded on key principles such as respect and shared responsibility. Offering peer support meetings to practitioners across the globe, the organization is based on the belief that people who have faced and overcome adversity can provide useful support and mentorship to others facing similar situations.

The DCC was founded with a complementary mission to invite funeral professionals to a safe space for women to connect, be vulnerable, and feel seen and heard. Through conference meet-ups, virtual hangouts, webinars and more, DCC builds on their foundation of integrity, respect, servant leadership, humility, vulnerability, inclusion, confidentiality, and accountability.

DCC Founder Sandra Walker is a licensed funeral director with more than 23 years in the industry. As a chief executive in her business and board member for several organizations, she is conscious of the strain on the profession, particularly for women in leadership roles. “I want to see real change and the only way to make that happen is to get involved,” which is why she co-founded DCC. “The purpose is simple: providing an opportunity for connection, support, and growth among women in our profession.”

“I feel having a strong support system is vital to a happy and successful career in death care,” agrees Erin Creger. Erin joined the funeral profession a decade ago and has risen to chief executive roles in her own career. “Make a difference for someone else,” encourages Honnalora who leads a team of professionals and has more than 20 years in the industry. “You want to talk about emotions, embrace them, experience them – I'm in!”

Together, Erin, Honnalora and Sandra will share how peer support has helped them and encourage discussion in the group. While the DDC’s mission is to support women, everyone is invited to participate in this peer support meeting for all funeral professionals to connect.

Join in celebration of the value of peer support with the Death Care Collective, founders Erin Creger, Honnalora Hubbard and Sandra Walker, the Cremation Association of North America, and Funeral Professionals Peer Support. If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, July 18, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT DEATH CARE COLLECTIVE

The Death Care Collective aims to make sure that women in the funeral industry feel seen and heard, with the goal to create a safe space for women to connect, be vulnerable and develop relationships within the profession. The Death Care Collective’s core values include integrity, trust, respect, servant leadership, leading by example, humility, vulnerability, inclusion, confidentiality and accountability. These values have become the foundation for everything they do today.

ABOUT CANA

Regulate, Recruit, and React: A Quick Take on Current Issues

Mon, 03 Jul 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

REGULATE, RECRUIT, AND REACT: A QUICK TAKE ON CURRENT ISSUES
CANA’s Convention Sets You Up for Success

WHEELING, IL—Funeral service is changing fast. Our profession faces staffing shortages, emerging dispositions, a stifled economy, and massive threats from natural and manmade disasters. Are you ready to come together to discuss these challenges and find solutions?

CANA’s 105^th Annual Convention is the place to be this summer. Join us in Washington, DC this August for Regulate, Recruit, and React: A Quick Take on Current Issues. This three-part session takes some of the most important conversations impacting our profession and puts them on the mainstage with panelists who will share their experience and answer your urgent questions.

Caressa Hughes, CANA President and Assistant Vice President of Government and Industry Relations for Service Corporation International, provides a Regulatory Update, tracking how the regulatory landscape is responding to staffing shortages, the growing attention focused on new forms of disposition, and the issues generated by a lackluster economy. “Lawmakers are under increasing pressure to allow for license splitting between funeral directors and embalmers. Elsewhere, new licensure and certification categories are being created to make it easier to fill key roles,” explains Caressa. She will answer participant questions so you know what to expect over the coming months and years.

Jim Price, Immediate Past Chairman of the ICCFA Educational Foundation and Senior VP of Industry Relations at Park Lawn Corporation, shares a unique response to staffing shortage concerns: Recruiting Veterans. “Every year more than 220,000 military service members transition out of service in search of another career. There are well-trained military veterans looking for meaningful work,” shares Jim. “Veterans exhibit the qualities needed to be successful in the funeral profession: A high level of trust and resilience. A desire to serve others. The ability to work well in extreme situations. Mission focus and advanced teamwork skills.” Jim will provide a detailed look at Journey to Serve resources to help you connect with this audience.

Scott Smith, past president of CANA and Texas Funeral Directors Association, closes the panel with a look at the role of funeral homes, crematories and cemeteries when their communities face a crisis in How Can I Pitch In? Scott currently serves as chairman of the Texas Disaster Response Team and actively participated on immediate response teams after the West, TX plant explosion, the Oklahoma City, OK bombing, and recently pandemic hotspots across Texas. Scott had the distinct honor to be chosen by the state of Texas to handle the cremation of the first Ebola death in the United States that occurred in North Texas.

The CANA Convention keeps these core challenges in focus throughout the event:

Tackling burnout and staffing shortages head on, Brent Patterson and Glenda Stansbury share strategies to engage your staff and help them grow as creative and enthusiastic professionals in Blocked, Burned Out, Blasé.
Eric Layer draws from national data collected over the last several years to respond to families’ preferences around disposition, memorialization, and more by Targeting with Data.
Lisa Baue presents seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members.
In a special two-hour session, suicidologist Dr. Sara Murphy assists attendees in Responding to Suicide Death and Recognizing Suicide Risk—both for the families we serve and among members of the funeral profession.
Dan Cassin, Bryan Mueller and Cole Waybright help breathe new life into cemeteries to make sure they are Built to Last.

How can you prepare to face the challenges of tomorrow? Join Caressa Hughes, Jim Price, and Scott Smith for the latest on A Quick Take on Current Issues at CANA’s 105^th Cremation Innovation Convention! Get ready for a capital event and book yourself for August 9-11, 2023, at the Hyatt Regency Washington on Capitol Hill: goCANA.org/CANA23.

ABOUT CANA

Staff Engagement Workshop with Glenda Stansbury And Brent Patterson

Mon, 26 Jun 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

STAFF ENGAGEMENT WORKSHOP WITH GLENDA STANSBURY AND BRENT PATTERSON
Inspiring the Blocked, Burned Out, and Blasé at CANA’s Convention

WHEELING, IL—Learn to cultivate an environment that grows and nurtures your employees! Glenda Stansbury and Brent Patterson will provide the insight you need to succeed at CANA’s 105^th Cremation Innovation Convention in Washington, D.C. this August 9-11, 2023.

One of the most pressing issues in funeral service today is staffing. We’re facing a personnel shortage made worse by the high rate of turnover and 2,000 Baby Boomer funeral directors retiring in the next ten years. Perhaps it is time to begin to think differently about work culture, support, and expectations.

More than just qualified licensees, we need creative and enthusiastic professionals. In their workshop, Glenda, Marketing & Development Director of InSight Books, and Brent, a funeral director with Tribute Memorial Care Southwest in Tuttle, Oklahoma will provide fruitful ideas and food for thought as we look toward the future of our profession. They’ll share creative and innovative solutions from the hospitality industry, while also showing us how to build on resources we already have, including our mentorship and collaboration with employees or reliance on non-traditional licensees.

“I think we’re lonely and I think that’s how we burn out a lot of times because we really don’t get the ‘Attaboys!’” explains Glenda. “Whatever your business is doing, whatever culture you are creating, we can learn how to prioritize and carve out time for conversation, for celebration, for commiseration—for all of those pieces together.” This session will emphasize how employers can build an inviting and healthy work environment for employees.

A healthy environment encompasses mental health, too. “We must take time for ourselves, because you can’t effectively care for someone else if you aren’t taking care of yourself first,” agrees Brent. “How much stress can you handle? How much sleep do you need? We have to work towards a schedule that allows for these things, time for you and time with your children, spouse or significant other.” Together, Brent and Glenda will tackle each of these topics in the opening session of the CANA Convention: Blocked, Burned Out, Blasé: How to Engage Your Staff to Become Creative and Enthusiastic Professionals sponsored by Passages International.

They are followed by two days of sessions to help you empower employees to serve families better:

Eric Layer draws from national data collected over the last several years to respond to families’ preferences around disposition, memorialization, and more by Targeting with Data.
Regulate, Recruit, and React: A Quick Take on Current Issues brings together three presenters on three topics in bite-size format. Caressa Hughes presents a Regulatory Update; Jim Price discusses tools for Recruiting Veterans; and Scott Smith shares his tips on How Can I Pitch In? when disaster strikes your community.
Lisa Baue presents seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members.
In a special two-hour session, suicidologist Dr. Sara Murphy assists attendees in Responding to Suicide Death and Recognizing Suicide Risk—both for the families we serve and among members of the funeral profession.
Dan Cassin, Bryan Mueller and Cole Waybright help breathe new life into cemeteries to make sure they are Built to Last.

Get ready to think differently about engaging your staff to become creative and enthusiastic professionals with Glenda Stansbury and Brent Patterson. Join your colleagues in the room where it happens! Get ready for a capital event and book yourself for August 9-11, 2023, at the Hyatt Regency Washington on Capitol Hill: goCANA.org/CANA23.

ABOUT CANA

Responding To Suicide Death and Recognizing Suicide Risk

Mon, 19 Jun 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

RESPONDING TO SUICIDE DEATH AND RECOGNIZING SUICIDE RISK
Supporting Our Communities and Ourselves at CANA’s 105th Convention

WHEELING, IL—There may be no cause of death more silenced, stigmatized, and misunderstood than a death of suicide. As a funeral professional, you’re committed to supporting families through every loss. In recognition of the invaluable assistance you can provide in navigating these complex circumstances, CANA will dedicate a special convention session to understanding suicide, exposing long-held myths about it, and providing language to talk to grieving families about suicide and the deceased. Join your peers in Washington, D.C this August 9-11, 2023, for a conversation on becoming a resource for this source of complicated grief in your community.

As both a leading cause of death and a public health crisis, suicide is often hidden in plain sight. Those grieving a suicide loss frequently do not receive the support they need, even from helping professionals. In 2020, it was in the top three leading causes of death for Americans ages 10-34 and the fourth leading cause of death for those ages 35-54. Research continues on the impact of COVID-19 on mental health, but the pandemic and associated stressors could have long-term effects on suicide rates, particularly among youth.

Led by Dr. Sara Murphy, death educator and suicidologist with over fifteen years of experience in the field, this session will help you to understand the unique impact of suicide loss on survivors and develop helpful responses to support suicide survivor families. “It is not contagious, and without open and accurate conversations about it, including in memorialization, silence will continue to function as a way of shaming survivors and cultivating more silence around these deaths,” explains Dr. Murphy. “The suicide death of a loved one was the endpoint of their unique and extraordinary life, not the totality of their life.”

Based on her extensive work on suicide, Dr. Murphy will also review high-risk warning signs for suicide to help us recognize and respond to suicide risk within the funeral services profession. This special two-hour session will empower you to contribute positively to professional and community responses to suicide.

Innovative sessions are the core of every CANA Convention, and the D.C. program is designed to support many aspects of your business success:

Tackling burnout and staffing shortages head on, Brent Patterson and Glenda Stansbury share strategies to engage your staff and help them grow as creative and enthusiastic professionals in Blocked, Burned Out, Blasé.
Eric Layer draws from national data collected over the last several years to respond to families’ preferences around disposition, memorialization, and more by Targeting with Data.
Regulate, Recruit, and React: A Quick Take on Current Issues brings together three presenters on three topics in bite-size format. Caressa Hughes presents a Regulatory Update; Jim Price discusses tools for Recruiting Veterans; and Scott Smith shares his tips on How Can I Pitch In? when disaster strikes your community.
Lisa Baue presents seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members.
Dan Cassin, Bryan Mueller and Cole Waybright help breathe new life into cemeteries to make sure they are Built to Last.

... and there’s more! Everyone is invited to earn their certification by registering for an in-person, pre-convention CANA Crematory Operations Certification Program™ (COCP™) taught by Tom Krowl of Cremation Systems and Wendy Wiener of WRW Legal. CANA has planned an afterparty to celebrate being together in D.C.! The Annual Membership Meeting and In Memoriam will give time to reflect on another year in funeral service. Plus, tickets are available to attend a wreath-laying ceremony at the Tomb of the Unknown Soldier and tour Arlington National Cemetery on Friday afternoon and enjoy America’s pastime in America’s capital when the Oakland Athletics meet the Washington Nationals on Friday night. Special day passes are available to attend just Thursday or Friday so you can continue to respond to your business’s needs – just call CANA to inquire.

If you are a survivor of suicide loss, you are not alone and you can find space to share and learn in this session. If you wish to help the survivors of suicide loss in your community, thank you, you can find some tools in this session. Join Dr. Sara Murphy and CANA for a monumental event and book yourself for August 9-11, 2023, at the Hyatt Regency Washington on Capitol Hill: goCANA.org/CANA23.

ABOUT CANA

Funeral Service Foundation Awards $134,900 in Scholarship Support

Fri, 09 Jun 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

FUNERAL SERVICE FOUNDATION AWARDS $134,900 IN SCHOLARSHIP SUPPORT
The Foundation awards 50 academic and professional development scholarships to recipients from 24 states and three Canadian provinces.

CANA Scholarships in the News! Read about the CANA/Jack Springer scholarship recipient and the upcoming opportunity to apply for a special scholarship to attend the CANA Convention below.

BROOKFIELD, WI—The Funeral Service Foundation, awarded $134,900 in academic and professional development scholarships. Twenty-three students earned academic scholarships ranging from $2,500-$5,000, 17 professionals received the David C. Baue NFDA Professional Women’s Conference Scholarships, and 10 attended the NFDA’s upcoming Certified Celebrant Trainings Seminar in Brookfield, Wisconsin.

ACADEMIC SCHOLARSHIPS

Each year, the Foundation awards academic scholarships ranging from $2,500-$5,000 USD to students attending and actively engaged in coursework in funeral service education programs at ABSFE- and Canadian-accredited institutions. Awarded in two cycles and paid directly to institutions, the scholarships offset the costs associated with tuition, fees, books, and supplies. Applications will be accepted again this fall.

“A strong education is the foundation of a fulfilling career,” said Funeral Service Foundation Chair Lisa Baue. “Helping students of funeral service throughout the United States and Canada strengthens the entire profession and uplifts the grieving communities we serve.”

Academic Scholarship Spring Class of 2023:

Foundation ’45 Scholarship | $5,000

Elena Escalona, Des Plaines, Illinois (Worsham College of Mortuary Science, Wheeling, Illinois)
Rikki Fine, Pomona, California (Cypress College, Cypress, California)
Maria Gonko, Mendota Heights, Minnesota (Des Moines Area Community College, Ankeny, Iowa)
Kristen Groves, Indianapolis, Indiana (Worsham College of Mortuary Science, Wheeling, Illinois)
Samuel Kellerman, Gatineau, Quebec (Collège Boréal, Sudbury, Ontario)
Tina Langor, Hillview, Newfoundland and Labrador (Canadian College of Funeral Service, Winnipeg, Manitoba)
Tanina McMorran, Ivoryton, Connecticut (Goodwin University, East Hartford, Connecticut)
Noellemarie Smith, Salt Lake City, Utah (Salt Lake Community College, Salt Lake City, Utah)

Bob Horn Scholarship | $2,500

Kassandra DiNardo, Woodridge, Illinois (Worsham College, Wheeling, Illinois)

Dennis Schoepp Memorial Scholarship | $2,500

Amy Borazjani, Mustang, Oklahoma (University of Central Oklahoma, Edmond, Oklahoma)

FDLIC Scholarship | $2,500

Tiffany Price, Dacula, Georgia (Gupton Jones College of Funeral Service, Decatur, Georgia)

Harry Pontone Memorial Scholarship | $2,500

Jordan Pierce, Carbondale, Illinois (Southern Illinois University, Carbondale, Illinois)

Harry Pontone Memorial Scholarship | $2,500

Harleigh Wildesen, Oakland, Maryland (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

CANA/Jack Springer Memorial Scholarship | $2,500

Elizabeth Maycock, Sarver, Pennsylvania (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

John Carmon Scholarship | $2,500

Kristina Olson, Abbotsford, British Columbia (Canadian College of Funeral Service, Winnipeg, Manitoba)

Joseph E. Hagan Memorial Scholarship | $2,500

David Finkbeiner, Marquette, Michigan (Wayne State University, Detroit, Michigan)

Louis Pontone Memorial Scholarship | $2,500

Amanda Izquierdo, Hialeah, Florida (Miami-Dade College North, Miami, Florida)

Mark Hornibrook Memorial Scholarship | $2,500

Delilah Webster, Markham, Illinois (Worsham College of Mortuary Science, Wheeling, Illinois)

Mark Hornibrook Memorial Scholarship | $2,500

Sonya Timmons, Atlanta, Georgia (Gupton-Jones College of Funeral Service, Decatur, Georgia)

Memorial Classic Scholarship | $2,500

Mary Mery, East Rockaway, New York (Nassau Community College, Garden City, New York)

Shipley Rose Buckner Memorial Scholarship | $2,500

Taryn Goddard, St. Paul, Minnesota (University of Minnesota Twin Cities, Minneapolis, Minnesota)

Steve Lang Scholarship | $2,500.00

Cheryl Johnson, Bull Valley, Illinois (Worsham College of Mortuary Science, Wheeling, Illinois)

Steve Mack Memorial Scholarship | $2,500.00

Gim Hunter, Wellington, Kansas (Arapahoe Community College, Littleton, Colorado)

Passion and Gratitude

“This scholarship serves as a testament to your commitment to fostering education and empowering individuals like myself, to pursue their dreams.”
– Amy Borazjani

“This opportunity means so much to me not only as a mortuary science student, but as a transfer student. It will allow me more time to focus on my studies and to purchase the materials to do so. My goal is to become the best funeral director I can be and to bring comfort and compassion to the families I will be serving. With your support, that goal has become so much closer to being reachable and I cannot thank you enough.”
– Taryn Goddard

“I will always remember and appreciate your investment in my future. I too want to make an impact in the funeral industry, even if it’s just a fraction of the legacy of Mr. Stephen Mack. I want to thank you again for all you have done. And I’ll keep in mind what Mr. Mack said, “Let’s agree to keep moving forward… Always be moving forward.”
– Gim Hunter

“Reentering college at this stage in my life was certainly not in my plans, but I am so grateful that I have this opportunity. Without the help of the Funeral Service Foundation Board of Trustees, my next year of study would have been a financial burden. I thank you from the bottom of my heart for making my dream, as well as that of other students, an achievable goal. Thank you again, your donations truly do make a difference in the lives of funeral students.”
– Tina Langor

View photos of all the academic scholarship winners.

DAVID C. BAUE NFDA PROFESSIONAL WOMEN’S CONFERENCE SCHOLARSHIPS

Seventeen female and non-binary funeral service professionals and students received the David C. Baue NFDA Professional Women’s Conference Scholarships to attend the annual conference, held May 5-7 in San Antonio. Each all-inclusive scholarship covered registration fees, hotel stay and a generous travel stipend.

“Education for women held a special place in my father’s heart,” said Foundation Chair Lisa Baue. “In honor of his legacy, the Baue family was honored to award scholarships to 17 exceptional female and non-binary funeral service professionals, whose dedication to the families they serve supports our entire profession.”

From its inauguration in 2022 through the next five years, 100 David C. Baue NFDA Professional Women’s Conference Scholarships—20 per year—will be awarded to female and non-binary funeral service professionals and students to attend the premier conference.

2023 David C. Baue NFDA Professional Women’s Conference Scholarship Recipients:

Emily Mae Anderson, Anderson Funeral Home, Saint Paul, Minnesota
Brandy Coryell, Faith Chapel Funeral Home and Crematory, Pensacola, Florida
Kali Crowley, Cournoyer Funeral Home, Jaffrey, New Hampshire
Samantha FitzSimmons, Goss Funeral Services, Swanton, Vermont
Autumn Harden, Nitardy Funeral Homes, Fort Atkinson, Wisconsin
Sondra Henry, Hodges Funeral Home, Naples, Florida
Alyssa Hixon, Bath-Naylor Funeral Home, Pittsburg, Kansas
Lauren Housman, Rowland-Ford Funeral Home, North Augusta, South Carolina
Dana Ivins, Busch Funeral Home and Crematory, Parma, Ohio
Arianna Leal, Dignity Memorial, Leander, Texas
Amy McMullen, DeBaun Funeral Home, Terre Haute, Indiana
Kora Michaud, Cournoyer Funeral Home, Jaffrey, New Hampshire
Kaycee Neilson, Farnsworth Mortuary & Crematory, Jerome, Idaho
Christa Ovenell, Death’s Apprentice Education & Planning Incorporated, Vancouver, British Columbia
Staci Shearer, Wabash Memorial Chapel, Shenandoah, Iowa
Lanae Strovers, Hamilton’s Funeral Home, Des Moines, Iowa
Maggie White, DeJohn Funeral Home, Willoughby Hills, Ohio

Passion and Gratitude

“The Professional Women’s conference has truly ignited my passion and purpose by gathering inspiring women from industry in one room. Witnessing their knowledge, achievements, and resilience has inspired me, reinforcing my commitment to making a meaningful impact and fostering positive change within the funeral profession.”
– Alyssa Hixon

“As a first-generation funeral director, I am always looking for ways to advance my knowledge and growth. I feel very blessed to have received this scholarship. I love learning and hearing from other women in the field, and this would not have been possible without this scholarship. I loved every minute of the PWC and hope to return every year to see old friends and make some new friends. Thank you!”
– Dana Ivins

2023 CELEBRANT TRAINING SCHOLARSHIPS

The Foundation recognizes that celebrants who serve families extend beyond licensed funeral directors. Oftentimes hospice and healthcare professionals, clergy, chaplains, educators, counselors, social workers, and others work with funeral homes to provide families with personalized and meaningful memorialization experiences.

10 Scholarships were awarded to those who are verifiably affiliated with at least one funeral home and interested in becoming a Certified Celebrant at the seminar offered by Insight Institute, and presented by Glenda Stansbury and Matt Bailey, at the NFDA Headquarters in Brookfield, Wisconsin from June 7-9. Valued at up to $2,000, the all-inclusive scholarships cover registration fees, two nights of lodging and up to $500 in travel reimbursement.

2023 Celebrant Training Scholarship Recipients:

Dawn Iannacone, Celebrations by Dawn Angela Savannah, Georgia
Regan Moreland, Radney Funeral Home, Alexander City, Alabama
Sarah Rehberg-Ziesmer, Heritage Funeral Home Oak Creek, Wisconsin
John Schultz, Servies & Morgan Funeral Home, Roachdale, Indiana
Samantha Sensaas, Chaput-Buoy Funeral Home, Concordia, Kansas
Melissa Staley, Smith Family Funeral Home, North Little Rock, Arkansas
Todd Stiede, Swedberg Funeral Home, Shawano, Wisconsin
Beth Vogt, Armstrong-Van Houten Funeral Homes and Monuments, Mapleton, Iowa
Susan Watermann, Knight Funeral Home, White River Junction, Vermont
Melissa Willard, James H. Delaney & Son Funeral Home, Walpole, Massachusetts

SCHOLARSHIPS NOW ACCEPTING APPLICATIONS:

NOW ACCEPTING APPLICATIONS TO CANA’S 105^th CREMATION INNOVATION CONVENTION
Thanks to generous donors, the Funeral Service Foundation is offering 5 scholarships to CANA’S 105^th Cremation Innovation Convention in Washington D.C. Valued at $2,200, scholarships cover full convention registration fees, three nights of lodging, and up to $500 in travel reimbursement. Open to licensed funeral directors, morticians, embalmers, and students of funeral service. Applications open now. The deadline to apply is Thursday, June 15. Winners will be notified by July.

NOW ACCEPTING APPLICATIONS TO THE 2023 NFDA INTERNATIONAL CONVENTION & EXPO
Thanks to generous donors, the Funeral Service Foundation is offering 20 scholarships to NFDA’s 2023 International Convention & Expo in Las Vegas from September 10-13. Valued at $2,200, scholarships cover full convention registration fees, three nights of lodging, and up to $500 in travel reimbursement. Open to licensed funeral directors, morticians, embalmers, and students of funeral service. Applications open now. Applications will open on June 1 and close on July 5.

ABOUT THE FUNERAL SERVICE FOUNDATION

Funeral Service Foundation Awards $134,900 in Scholarship Support

Fri, 09 Jun 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jessica Bursi
Phone: (877) 402-5900
13625 Bishop’s Dr.
Brookfield, WI 53005
jbursi@funeralservicefoundation.org

CANA Scholarships in the News! Read about the CANA/Jack Springer scholarship recipient and the upcoming opportunity to apply for a special scholarship to attend the CANA Convention below.

ACADEMIC SCHOLARSHIPS

Each year, the Foundation awards academic scholarships ranging from $2,500-$5,000 USD to students attending and actively engaged in coursework in funeral service education programs at ABSFE- and Canadian-accredited institutions. Awarded in two cycles and paid directly to institutions, the scholarships offset the costs associated with tuition, fees, books, and supplies. Applications will be accepted again this fall.

Academic Scholarship Spring Class of 2023:

Foundation ’45 Scholarship | $5,000

Elena Escalona, Des Plaines, Illinois (Worsham College of Mortuary Science, Wheeling, Illinois)
Rikki Fine, Pomona, California (Cypress College, Cypress, California)
Maria Gonko, Mendota Heights, Minnesota (Des Moines Area Community College, Ankeny, Iowa)
Kristen Groves, Indianapolis, Indiana (Worsham College of Mortuary Science, Wheeling, Illinois)
Samuel Kellerman, Gatineau, Quebec (Collège Boréal, Sudbury, Ontario)
Tina Langor, Hillview, Newfoundland and Labrador (Canadian College of Funeral Service, Winnipeg, Manitoba)
Tanina McMorran, Ivoryton, Connecticut (Goodwin University, East Hartford, Connecticut)
Noellemarie Smith, Salt Lake City, Utah (Salt Lake Community College, Salt Lake City, Utah)

Bob Horn Scholarship | $2,500

Kassandra DiNardo, Woodridge, Illinois (Worsham College, Wheeling, Illinois)

Dennis Schoepp Memorial Scholarship | $2,500

Amy Borazjani, Mustang, Oklahoma (University of Central Oklahoma, Edmond, Oklahoma)

FDLIC Scholarship | $2,500

Tiffany Price, Dacula, Georgia (Gupton Jones College of Funeral Service, Decatur, Georgia)

Harry Pontone Memorial Scholarship | $2,500

Jordan Pierce, Carbondale, Illinois (Southern Illinois University, Carbondale, Illinois)

Harry Pontone Memorial Scholarship | $2,500

Harleigh Wildesen, Oakland, Maryland (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

CANA/Jack Springer Memorial Scholarship | $2,500

Elizabeth Maycock, Sarver, Pennsylvania (Pittsburgh Institute of Mortuary Science, Pittsburgh, Pennsylvania)

John Carmon Scholarship | $2,500

Kristina Olson, Abbotsford, British Columbia (Canadian College of Funeral Service, Winnipeg, Manitoba)

Joseph E. Hagan Memorial Scholarship | $2,500

David Finkbeiner, Marquette, Michigan (Wayne State University, Detroit, Michigan)

Louis Pontone Memorial Scholarship | $2,500

Amanda Izquierdo, Hialeah, Florida (Miami-Dade College North, Miami, Florida)

Mark Hornibrook Memorial Scholarship | $2,500

Delilah Webster, Markham, Illinois (Worsham College of Mortuary Science, Wheeling, Illinois)

Mark Hornibrook Memorial Scholarship | $2,500

Sonya Timmons, Atlanta, Georgia (Gupton-Jones College of Funeral Service, Decatur, Georgia)

Memorial Classic Scholarship | $2,500

Mary Mery, East Rockaway, New York (Nassau Community College, Garden City, New York)

Shipley Rose Buckner Memorial Scholarship | $2,500

Taryn Goddard, St. Paul, Minnesota (University of Minnesota Twin Cities, Minneapolis, Minnesota)

Steve Lang Scholarship | $2,500.00

Cheryl Johnson, Bull Valley, Illinois (Worsham College of Mortuary Science, Wheeling, Illinois)

Steve Mack Memorial Scholarship | $2,500.00

Gim Hunter, Wellington, Kansas (Arapahoe Community College, Littleton, Colorado)

Passion and Gratitude

“This scholarship serves as a testament to your commitment to fostering education and empowering individuals like myself, to pursue their dreams.”
– Amy Borazjani

View photos of all the academic scholarship winners.

DAVID C. BAUE NFDA PROFESSIONAL WOMEN’S CONFERENCE SCHOLARSHIPS

2023 David C. Baue NFDA Professional Women’s Conference Scholarship Recipients:

Emily Mae Anderson, Anderson Funeral Home, Saint Paul, Minnesota
Brandy Coryell, Faith Chapel Funeral Home and Crematory, Pensacola, Florida
Kali Crowley, Cournoyer Funeral Home, Jaffrey, New Hampshire
Samantha FitzSimmons, Goss Funeral Services, Swanton, Vermont
Autumn Harden, Nitardy Funeral Homes, Fort Atkinson, Wisconsin
Sondra Henry, Hodges Funeral Home, Naples, Florida
Alyssa Hixon, Bath-Naylor Funeral Home, Pittsburg, Kansas
Lauren Housman, Rowland-Ford Funeral Home, North Augusta, South Carolina
Dana Ivins, Busch Funeral Home and Crematory, Parma, Ohio
Arianna Leal, Dignity Memorial, Leander, Texas
Amy McMullen, DeBaun Funeral Home, Terre Haute, Indiana
Kora Michaud, Cournoyer Funeral Home, Jaffrey, New Hampshire
Kaycee Neilson, Farnsworth Mortuary & Crematory, Jerome, Idaho
Christa Ovenell, Death’s Apprentice Education & Planning Incorporated, Vancouver, British Columbia
Staci Shearer, Wabash Memorial Chapel, Shenandoah, Iowa
Lanae Strovers, Hamilton’s Funeral Home, Des Moines, Iowa
Maggie White, DeJohn Funeral Home, Willoughby Hills, Ohio

Passion and Gratitude

2023 CELEBRANT TRAINING SCHOLARSHIPS

2023 Celebrant Training Scholarship Recipients:

Dawn Iannacone, Celebrations by Dawn Angela Savannah, Georgia
Regan Moreland, Radney Funeral Home, Alexander City, Alabama
Sarah Rehberg-Ziesmer, Heritage Funeral Home Oak Creek, Wisconsin
John Schultz, Servies & Morgan Funeral Home, Roachdale, Indiana
Samantha Sensaas, Chaput-Buoy Funeral Home, Concordia, Kansas
Melissa Staley, Smith Family Funeral Home, North Little Rock, Arkansas
Todd Stiede, Swedberg Funeral Home, Shawano, Wisconsin
Beth Vogt, Armstrong-Van Houten Funeral Homes and Monuments, Mapleton, Iowa
Susan Watermann, Knight Funeral Home, White River Junction, Vermont
Melissa Willard, James H. Delaney & Son Funeral Home, Walpole, Massachusetts

SCHOLARSHIPS NOW ACCEPTING APPLICATIONS:

ABOUT THE FUNERAL SERVICE FOUNDATION

CANA Releases 2023 Annual Cremation Statistics Report, Showing Steady Growth and Possible Plateau

Thu, 08 Jun 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA RELEASES 2023 ANNUAL CREMATION STATISTICS REPORT, SHOWING STEADY GROWTH AND POSSIBLE PLATEAU

WHEELING, IL—The Cremation Association of North America (CANA) continues its commitment to providing accurate and comprehensive cremation statistics to the death care industry and consumers. With over 20 years of data collection from state and provincial vital statistics departments, CANA's cremation statistics are widely regarded as the most reliable and current in the field. The latest reports for 2022 have been released, featuring final 2021 cremation data, newly released 2022 data, and projections to 2027 and 2032.

In 2020 and 2021, the world faced unprecedented challenges due to the COVID-19 pandemic. CANA's disposition data from 2022 shows that those two years were outliers, with unique circumstances influencing death and cremation numbers. However, the growth rate of cremation has remained steady and predictable throughout this otherwise unpredictable era. Now, as the effects of the pandemic begin to subside, death and cremation numbers are aligning with pre-pandemic growth patterns.

Analyzing the national data for 2022, CANA cannot confidently determine a clear "pull forward" effect, which refers to excess deaths in one year resulting in fewer deaths in subsequent years. While data suggest this effect may have occurred in some states or regions, anecdotal reports from CANA members indicate fewer-than-expected deaths towards the end of 2022 and into 2023.

SLOWING CREMATION GROWTH RATES

Notably, 2022 marked the first year in which more than 10 states experienced a growth rate of less than 1%, possibly indicating a slowdown in the state cremation growth rate around 70% and a significant slowdown around 80%.

Cremation rates vary across states, but CANA's previous predications on growth patterns following an s-curve appear to hold true. The tipping point for growth acceleration is around 40%. Before that point, annual cremation growth is slow, closer to 1% on average. As 40% draws nearer, the cremation growth rate increases significantly and averages between 1.5 and 2% annually—almost following a straight line. It is expected that the growth rate will remain high until the cremation rate reaches 60%, after which it will slow significantly.

In 2022, the U.S. cremation rate reached 59.0%. While it remains to be seen how closely the national cremation rate will align with state patterns to slow in the coming years, there are indications of a potential plateau between 70 and 80%. CANA will continue to monitor and analyze the data, providing valuable insights into the cremation industry's future trends.

ABOUT CANA RESEARCH
The Cremation Association of North America (CANA) publishes the Annual Cremation Statistics Report and other research to monitor trends in the profession. This research is often used by the media to shape their articles and by CANA’s members to guide their future business plans. CANA research is available exclusively for members of the association. For more information on CANA’s statistics, visit goCANA.org/IndustryStatistics.

CANA Members can read the full report in the most recent edition of The Cremationist or log in to goCANA.org/CremationistMagazine.

ABOUT CANA

Congratulating the CANA-Certified Cremation Specialists

Mon, 05 Jun 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CONGRATULATING THE CANA-CERTIFIED CREMATION SPECIALISTS

WHEELING, IL—The Cremation Association of North America (CANA) congratulates the nearly 80 funeral professionals from across the country who have earned the designation of CANA-Certified Cremation Specialist (CCS). Launched in 2021, this innovative program emphasizes the vital soft skills that make cremation a more fulfilling experience for families and successful for business owners.

Introducing the CANA-Certified Cremation Specialists who have successfully completed the eight courses and a final capstone required for the CCS program:

Cory Allen, Baldwin Brothers Funeral & Cremation Society: Bradenton, Florida
Daniel Applegate, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Brandon Kyle Ardoin, Lakeside Funeral Home: Lake Charles, Louisiana
Jason Armstrong, Pacific Northwest Cremation: Spokane, Washington
Robbie Baker, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Sierra Bork, Curlew Hills Memory Gardens, Inc: Palm Harbor, Florida
Crystal Bovaird, Lucas Funeral Homes: Hurst, Texas
Tammara Bowen, Pacific Northwest Cremation: Spokane, Washington
Alecia Braddock, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Cody Caldwell, Charter Funeral Home & Crematory: Calera, Alabama
Jeff Carroll, Smith Funeral & Cremation Service: Maryville, Tennessee
Thad Chapman, Baldwin Brothers Funeral Home: Port Orange, Florida
Denise Childress, Curlew Hills Memory Gardens, Inc: Palm Harbor, Florida
Lauren Christakos, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Amanda Roman Clement, Simple Cremation (Lucas Family Funeral Homes): Fort Worth, Texas
Lisa Cole, Birdsong Cremations: Galveston, Texas
Eileen Corliss, Cremation Society of Illinois: Chicago, Illinois
Rachell Cotton, Charter Funeral Home & Crematory: Calera, Alabama
Sam Covitz, Curlew Hills Memory Gardens, Inc: Palm Harbor, Florida
Andrea Crooks, Krause Funeral Home & Cremation Services, Inc.: Milwaukee, Wisconsin
Jaclyn Curtis, Carriage Services: Springfield, Massachusetts
Leon De Leon, Memorial Funeral Home: San Juan, Texas
Velma De Leon, Memorial Funeral Home: San Juan, Texas
Kevin Dembinski, Cline & Hanson Funeral Home / North Country Crematory: New London, Wisconsin
Pierce Dempsey, Leaf Cremation: Acworth, Georgia
Sondra Annette Drennen, Fairmount Memorial Association: Spokane, Washington
Nicholas Facci, Simple Choices, Inc. Cremation Service: Troy, New York
Philip Flores, Cremation by Water LLC: Arlington Heights, Illinois
Becky Gabehart, Cremation by Grandview: Maryville, Tennessee
Dawn Graybeal, Pacific Northwest Cremation: Spokane, Washington
Hunter Hailey, The Arlington Memorial Gardens: Cincinnati, Ohio
Cindy Hargrove, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Ken Harper, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Rebekah Heath, Heritage Funeral and Cremation: Spokane, Washington
Elizabeth Howieson, Pacific Northwest Cremation: Spokane, Washington
C. Mike Jones, Reflection Cremation & Funeral Service: Tifton, Georgia
Heather Jones, The Arlington Memorial Gardens: Cincinnati, Ohio
Jaime Kaschenbach, Loudon Park Funeral Home: Doylestown, Pennsylvania
Dale Knouse, Cutler Funeral Home and Cremation Center: La Porte, Indiana
Darnell Lee, Curlew Hills Memory Gardens, Inc: Palm Harbor, Florida
Patty Luque, Curlew Hills Memory Gardens, Inc: Palm Harbor, Florida
C.R. Lyons, C.R. Lyons & Sons Funeral Directors: Danvers, Massachusetts
Patrick Mahoney, Heritage Cremation & Burial Society: Cleveland, Ohio
Lisa McClain, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Maryan McElligott, Heritage Funeral and Cremation: Spokane, Washington
Ericka McKibbin, Curlew Hills Memory Gardens, Inc: Palm Harbor, Florida
Veronica Moreno, Memorial Funeral Home: San Juan, Texas
David Morgan, The Cremation Consultant: Somers, Connecticut
Jennie Oliver, Pacific Northwest Cremation: Spokane, Washington
David Penhallegon: Palm Harbor, Florida
Carolyn Penosky, Kootenay Enterprises Inc.: Trail, British Columbia
Stephanie Phelps, The Arlington Memorial Gardens: Cincinnati, Ohio
Nathan Pollock, Indiana Funeral Care: Indianapolis, Indiana
Ryan Rasmussen, Pacific Northwest Cremation: Spokane, Washington
Adrianne Reese, Green Lawn Cemetery & Mausoleum: Columbus, Ohio
Brendan Regan, Neil W Regan Funeral Home Inc: Scranton, Pennsylvania
Tee Rogers, SCI Corporation - Dignity Memorial: Orlando, Florida
Marcia Ross, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Kole Roth, Clarks Funeral Service: Trail, British Columbia
David Rubio, Memorial Funeral Home: San Juan, Texas
Sheila Rutz, The Arlington Memorial Gardens: Cincinnati, Ohio
Ashley Stenger, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Peyton Stewart, Birdsong Cremations: Katy, Texas
Robert Stone, Cutler Funeral Home and Cremation Center: La Porte, Indiana
Charles Sullivan, Cremation Society of SC - Westville Funerals: Woodruff, South Carolina
Amy Thie, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Brett Tieman, Lakewood Cemetery Association: Minneapolis, Minnesota
Sara Underhill, The Arlington Memorial Gardens Association, Inc.: Cincinnati, Ohio
Tammy Valenti, Shannon Funeral Homes: Bradenton, Florida
Beth Voss, Baldwin Brothers Memorial Care Service: Winter Park, Florida
Kim Vossmeyer, Alliance Funeral Home & Cremation Center: Florence, Kentucky
Natalie Walker, Krause Funeral Home & Cremation Services, Inc.: Gurnee, Illinois
Julie Walter-Davis, Neptune Society - Missouri: Kansas City, Missouri
Jenna Warren, Heritage Funeral and Cremation: Spokane, Washington
Crystal Weaver, Pacific Northwest Cremation: Spokane, Washington
Jacob Wenc, Curlew Hills Memory Gardens, Inc: Palm Harbor, Florida
Melissa White, Cremation by Grandview: Maryville, Tennessee
Patrice Williams, Williams Crematory, Inc.: Tunica, Mississippi
Allyse Worland, Flanner Buchanan - Memorial Park, Indianapolis, Indiana

ABOUT CANA-CERTIFIED CREMATION SPECIALIST TRAINING

The program launched in 2021 when the association identified a gap in cremation-focused, online continuing education courses?education that would best prepare funeral directors to serve families choosing cremation. The CANA-Certified Cremation Specialist (CCS) credential delivers competency-based knowledge and skills—built on research and CANA’s decades of experience—necessary for funeral professionals to grow their expertise.

As the cremation rate has increased, many other programs did not update their course content, including little to no cremation content or advanced competencies. The CCS is designed with cremation at the core of the experience to support excellent care and service to families. Plus, as an online-only program, the experience is flexible with professionals’ demanding schedules.

To learn more about the CANA-Certified Cremation Specialist program, visit cremationassociation.org/ccs. Registration for the final cohort of 2023 is open now and kicks off July 17 to a limited number of participants.

ABOUT CANA

CANA-Certified Cremation Specialist Training Program - Accepting Applicants June 1, 2023

Tue, 30 May 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA-CERTIFIED CREMATION SPECIALIST TRAINING PROGRAM
ACCEPTING APPLICANTS JUNE 1, 2023

WHEELING, IL—The Cremation Association of North America (CANA) is pleased to announce the opening of registration for 2023’s final cohort for the CANA-Certified Cremation Specialist training. The program is designed to provide funeral professionals with the necessary skills and knowledge to take their service to the next level.

The CANA-Certified Cremation Specialist (CCS) training is an online program that spans 17 weeks and comprises eight courses. The program covers a range of topics, including FTC compliance, engaging phone shoppers, discussing embalming preferences, and more. Participants can earn up to 11 hours of continuing education (CE) credits across a variety of required categories.

Each class in the program offers engaging and thought-provoking content, which is designed to be easy to navigate, with fill-in-the-box reflections and active guidance from CANA staff. The courses are taken on-demand, allowing participants to pause and resume the training to accommodate their busy schedules.

CANA encourages funeral professionals who are looking to advance their careers to enroll in the program and enhance their skills.

“CANA is proud to offer the CANA-Certified Cremation Specialist Training to funeral professionals looking to enhance their knowledge and skills,” said Lindsey Ballard, Chair of CANA’s Education Advisory Group and Owner of Ballard-Sunder Funeral & Cremation in Jordan, Minnesota. "We recognize that the funeral industry is constantly evolving, and we are committed to providing relevant and high-quality training to ensure that the profession is well-prepared to meet the needs of its client families."

To date, this new credential has 75 graduates, representing practitioners from all stages of their careers, who have gained confidence to go further with the families they serve. "Recently I was able to keep and serve a family because I asked what information they needed to feel better about having to go through this time: the process and each step or the final price point,” shared Rebekah Heath, a CCS graduate. “They told me they chose to work with me because I listened and explained each question they had about the process. In the past, I would have started talking about what each price point was for each step and not what each step meant in caring for their loved one."

Registration for the final cohort of 2023 opens June 1 and the course begins July 17. Space is limited so funeral professionals should act soon to join. Registration closes July 16, and must include payment of the one-time fee of $615, discounted to $465 for CANA Members. Learn more about becoming a CANA-Certified Cremation Specialist at goCANA.org/CCS.

ABOUT CANA

Program Announced for CANA’s 105th Cremation Innovation Convention

Tue, 23 May 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PROGRAM ANNOUNCED FOR CANA’S 105TH CREMATION INNOVATION CONVENTION

WHEELING, IL—You’ll only be 1,287 steps away from the U.S. Capitol when you join the Cremation Association of North America (CANA) for its 105^th Annual Cremation Innovation Convention at the Hyatt Regency on Capitol Hill! This premier event brings innovative cremation professionals together to share ideas, learn from experts, and see the newest products and services from industry suppliers. Head to Washington, D.C this August 9-11, 2023, to join the conversation and position your business for the year ahead.

Innovative sessions are the core of every CANA Convention, and the D.C. program is sure to measure up:

We begin by tackling burnout and staffing shortages head on. Brent Patterson, memorial care specialist and licensed funeral director with Tribute Memorial Care Southwest and InSight Institute Vice President Glenda Stansbury kick-off the CANA Convention with a discussion on providing the right environment to grow and nurture employees. In Blocked, Burned Out, Blasé, they share strategies to engage your staff and help them grow as creative and enthusiastic professionals.

Drawing from national data collected over the last several years, Eric Layer, Partner at McKee Wallwork, will divulge key findings about family preferences around disposition, memorialization, and the funeral industry generally—and talk about how you can respond to these trends by Targeting with Data. A perennial favorite, this statistics and research session is always a source of thought-provoking and practical advice for applying the latest research to your business.

Regulate, Recruit, and React: A Quick Take on Current Issues brings together three presenters on three topics in bite-size format. Caressa Hughes, CANA President and Assistant Vice President of Government and Industry Relations for Service Corporation International, will present a Regulatory Update and answer participant questions. Learn what legislative changes may be ahead over the coming months and years. Next, President of the ICCFA Educational Foundation Jim Price will discuss tools for Recruiting Veterans to serve our families, followed by Scott Smith, Past President of CANA and Texas Funeral Directors Association. Scott will share his tips on How Can I Pitch In? when disaster strikes your community.

Following lunch, Your Funeral Coach Founder Lisa Baue presents seven essential components of mentoring, discussing Why Mentoring Matters to both owners and team members. Lisa will pay special attention to the benefits mentoring has on Millennials and Gen Z, who are now the largest generations in the workplace.

In a special two-hour session, death educator and suicidologist Dr. Sara Murphy will assist attendees in Responding to Suicide Death and Recognizing Suicide Risk—both for the families we serve and among members of the funeral profession. Importantly, it will also reframe factors contributing to complicated grief and to suicide risk in the context of the COVID-19 pandemic.

Looking for success stories and ideas to help breathe new life into cemeteries? Merendino Cemetery Care Account Executive Dan Cassin joins forces with Sales Manager Bryan Mueller and Vice President, Sales Operations Cole Waybright of Foundation Partners Group to close the Convention, reframing the discussion around permanent memorialization. In Built to Last, they’ll feature ideas to turn challenges into new opportunities for growth and profitability, including a cremation garden that increased memorialization sales by 350%.

... and there’s more! Earn or renew your certification by registering for an in-person, pre-convention CANA Crematory Operations Certification Program™ (COCP™) taught by Tom Krowl of Cremation Systems and Wendy Wiener of WRW Legal. Celebrate being together in DC at the CANA Afterparty! Reflect on another year in funeral service at the Annual Membership Meeting and In Memoriam. Attend a wreath-laying ceremony at the Tomb of the Unknown Soldier and tour Arlington National Cemetery on Friday afternoon, then enjoy America’s pastime in America’s capital when the Oakland Athletics meet the Washington Nationals on Friday night.

What more could you want? How about an opportunity to attend for free! New this year, the Funeral Service Foundation offers five scholarships to attend the CANA Convention. Valued at up to $2,200, each scholarship covers full registration for the event, plus three nights at the Hyatt Regency Washington on Capitol Hill, and up to $500 in travel reimbursement. Candidates can learn more on the convention website.

Join your colleagues in the room where it happens! Get ready for a capital event and book yourself for August 9-11, 2023, at the Hyatt Regency Washington on Capitol Hill: goCANA.org/CANA23.

ABOUT CANA

Scholarship Applications Now Open for CANA Convention

Wed, 17 May 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

SCHOLARSHIP APPLICATIONS NOW OPEN FOR CANA CONVENTION
The Funeral Service Foundation Offers Five Complimentary Registrations

WHEELING, IL—Furthering its commitment to make education accessible to the funeral service profession, the Funeral Service Foundation is honored to offer five scholarships for licensed funeral directors, embalmers, morticians, crematory operators, cemeterians, and students of funeral service to attend the Cremation Association of North America’s (CANA) 105^th Annual Cremation Innovation Convention.

CANA’s Annual Convention is the premier event for innovative cremation professionals to share ideas, learn from experts, and see the newest products and services from industry suppliers. This August 9-11, 2023, death care professionals are invited to Washington, D.C. to connect with cremation experts from across the profession, discover new products and services from more than 60 exhibitors, find inspiration while earning CE, and explore America’s capital city!

The Funeral Service Foundation and CANA are working together to welcome five scholarship winners to help celebrate the 105^th Cremation Innovation Convention. Valued at up to $2,200, each scholarship covers full registration for the event, plus three nights at the Hyatt Regency Washington on Capitol Hill, and up to $500 in travel reimbursement.

“The Foundation strives to make education accessible, which is why we are honored to expand our Foundation Scholarship Program to include CANA’s annual convention this year,” remarked Lisa Baue, Chairman of the Board of Trustees of the Funeral Service Foundation. “If you and your company do not have a strategy that includes cremation training, options and packages, and a strong cremation communication/marketing campaign, then this is the year to get them started.”

Scholarships are open to anyone in funeral, cremation, and cemetery service who wants to invest in their success with cremation, including current students. A CANA membership is not required to receive a scholarship, but the opportunity is limited to US and Canadian applicants. If you’ve already registered for the CANA Convention, you can still apply! To complete an application, candidates are asked to describe how attending will fuel their career, what sets them apart from other applicants, describe their professional experience with cremation and what challenges they face as part of four short essay questions and a brief video.

The deadline to apply is June 15, 2023 and scholarship winners will be notified in late-June to make their plans to join CANA in D.C. in August. For more information and to apply, candidates should visit goCANA.org/CANAROI. For any funeral professional who wants to support cremation innovation and commitment to the families they serve, donations to the scholarship fund are welcome. CANA is committed to furthering professional development and the success of our profession’s future.

ABOUT CANA

Funeral Professionals Peer Support Meeting: Permission to Grieve

Tue, 09 May 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FUNERAL PROFESSIONALS PEER SUPPORT MEETING: PERMISSION TO GRIEVE

WHEELING, IL—Although our profession excels at providing those who grieve with space to feel, we don’t often permit the same latitude for ourselves. With terms like burnout and compassion fatigue, we are able to name the results of our emotional self-suppression—but when do we give ourselves permission to actually experience our feelings? On May 16, 2023, Jennifer Muldowney facilitates a virtual Funeral Professionals Peer Support Meeting to talk about the sense of guilt or shame around a mental health injury and the permission you give yourself and others to feel it without judgment.

Born in Ireland, Jennifer Muldowney claims her expertise on guilt and shame comes naturally. She’s also an acclaimed speaker on grief, host of The Glam Reaper podcast, founder of Muldowney Memorials, and a celebrant who has witnessed many expressions of grief. Throughout her career, she has reassured hundreds of families that their feelings are normal and given them permission to feel without judgment. Too often, we neglect to extend that grace we grant our client-families to ourselves. Instead, we often suppress those feelings, ashamed to show how our work has affected us or that our personal lives have crept in.

“We all go through it. That’s why I appreciate mental health and what people do for it. So, I say to myself, ‘This is shit, but it's okay. Do what you have to do: grieve, cry, watch sad movies. We’re giving you a month,’” explains Jennifer Muldowney about her own experience with loss. “It doesn’t mean you ever forget, that you wake up after a month and you're great. But I have found that giving myself freedom— stepping back and letting myself do it without guilt or shame—helps with a timeline.”

As the saying goes, a problem shared is a problem halved. Join Jennifer Muldowney, the Cremation Association of North America, and Funeral Professionals Peer Support to discuss your experiences with loss, the families you’ve served, and the challenges you face today. Or, be there just to support your peers across the profession with your presence and listening ear. If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, May 16, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Funeral Professionals Peer Support Meeting on Facing the Unfamiliar

Wed, 12 Apr 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FUNERAL PROFESSIONALS PEER SUPPORT MEETING ON FACING THE UNFAMILIAR

WHEELING, IL—Every option every time—is that even possible?

One of the greatest challenges of funeral service is that, as the work evolves, new options are added without retiring anything else. A new service doesn’t replace a tradition: now you must be knowledgeable about both options. It is understandable that requiring this level of expertise from the contemporary funeral professional often leads to them feeling overwhelmed and stressed.

On April 18, 2023, Ashley Johnson facilitates the Funeral Professionals Peer Support Meeting to cover one service option that may be unfamiliar to many: death doulas. What are they, what do they mean for your workload, and how can you partner to provide better service to your families? Ashley will share her insights, answer your questions, and help alleviate some of the concerns around the unknown.

Death doulas may seem like a new or progressive idea, but they are as old as death itself. Mental, spiritual, physical, and emotional support have often been a fundamental part of the transition to death, and this is a common focus of death doulas. So where does a funeral professional fit? As a licensed funeral professional, death doula, and grief counselor, Ashley Johnson knows that these roles may seem different, but together they can provide greater support to their communities than ever before.

“My death care career was inspired by growing up in a low socio-economic neighborhood that lacked advocacy on how to deal with end-of-life practices. My interest in funeral service started as a child. I would read the Sunday obituaries instead of the comics,” Ashley explains. “I was motivated to become an end-of-life doula when my childhood friend was diagnosed with stage 4 colon cancer at the age of 27. I was doing the task of an end-of-life doula for her without knowing it. Once she transitioned, I saw fit to provide others in need of education, service, and companionship and continue this journey. Everyone deserves ‘good death’ and families need proper closure.”

Join Ashley Johnson for a meeting of funeral professionals’ peer support to explore unfamiliar areas and find common ground. Whether or not you have a particular pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too. If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, April 18, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Funeral Professionals Peer Support Meeting on Suicide and Disenfranchised Grief

Tue, 14 Mar 2023 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FUNERAL PROFESSIONALS PEER SUPPORT MEETING ON SUICIDE AND DISENFRANCHISED GRIEF

WHEELING, IL—There may be no cause of death more silenced, stigmatized, and misunderstood than a death of suicide. Persons at risk for suicide death, as well as those who are bereaved by suicide loss, frequently do not receive the support they need, even from helping professionals. On March 21, 2023, Dr. Sara Murphy facilitates a virtual Funeral Professionals Peer Support Meeting to discuss the myths and realities of suicide and the challenges of navigating the arrangement conference with these grieving families. She will also discuss how to recognize suicide risk within the funeral services profession.

Participants are encouraged to share their experiences and bring their questions to discuss disenfranchised grief and suicide. These two experiences often go hand in hand, as suicide deaths are often misunderstood. Without support, a person can be left to grieve alone, their grief unseen and disenfranchised. Funeral professionals know each grief experience is unique, and this peer support meeting will invite discussion on these families we serve.

Leading our discussion is Dr. Sara Murphy, a death educator, certified thanatologist, and suicidologist. With more than 15 years of experience on death, dying, and bereavement, she understands what disenfranchised grief can do and the importance of support. This peer support meeting offers funeral professionals the chance to explore how they can support families and one another.

“Remember that you are also deserving of an empathic ear and emotional validation; in fact, maintaining a support network means that you will be better equipped to help loved ones without becoming compassion fatigued, overwhelmed, or irritated,” reminds Dr. Murphy. “The center of your support system is you. Ensure that you are undertaking acts daily that promote your health and well-being, allow for relaxation, and encourage self-satisfaction. While for many of us this tenet can be challenging, strive for a balance between supporting others and yourself. Doing so will benefit you directly—and indirectly—through the more focused and purposeful care you will be able to give others.”

Join Dr. Murphy for a meeting of funeral professionals’ peer support to share your own experiences of supporting grieving families and one another. Whether or not you have a particular pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too. If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, March 21, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT

ABOUT CANA

Peer Support for Arrangement Conference Challenges

Mon, 06 Feb 2023 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PEER SUPPORT FOR ARRANGEMENT CONFERENCE CHALLENGES

WHEELING, IL—As we all know, working with families is simultaneously the best and hardest part of the job. It can be loaded with tension, and the compartmentalization needed to avoid bringing your work home with you can give rise to a host of other challenges. On February 21, Funeral Professionals Peer Support and the Cremation Association of North America invite you to participate in a discussion on arrangement conferences, both the challenges of the struggle and the joys of success.

In addition to being a licensed funeral director and certified funeral celebrant, Todd Reinholt earned his certification as a Grief Recovery Specialist to support families in unresolved grief. In the arrangement room, he’s witnessed the complicated conferences that keep funeral professionals up at night. He’s faced countless families who aren’t willing or able to share information and need help to create meaning for their loved one.

“I often hear people say, ‘you must get used to working with sad people all the time’ or ‘you must have to shut off your sensitivity to do what you do’. These ideas are the furthest from truth,” says Todd. “My work in funeral service never gets easy. I never get used to or numb to what is going on around me or with the families I serve. Being an empath does not help. I'm not able to 'shut it off' or 'think about something else'. I feel everything. I connect with every hurting family I work with; sometimes the pain is great for me.”

Join Todd for a meeting of funeral professionals’ peer support to share your own experiences—the successes and challenges—of serving families and finding meaning. If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, February 21, 2023 at 8pm ET / 7pm CT / 5pm PT via Zoom link goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT

Funeral Professional Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral sector professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

ABOUT CANA

CANA’S 2023 Cremation Symposium: Stay Ahead of Evolving Consumer Expectations

Wed, 25 Jan 2023 05:00:00 GMT

CANA’S 2023 CREMATION SYMPOSIUM: STAY AHEAD OF EVOLVING CONSUMER EXPECTATIONS

WHEELING, IL— The past two years have seen a quiet transformation in the way consumers talk about death and deathcare services, particularly online. Are you prepared to meet the challenge of communicating effectively with the families you hope to serve?

The fastest-growing group of online shoppers is 65 and older. Like their younger counterparts, they comparison shop and read reviews to feel confident in their purchases. Shopping for funeral services is no different. Jason Widing, Vice President of Business Development for Foundation Partners Group, heads to CANA’s 2023 Cremation Symposium this February 8-10, 2023, to help you formulate a plan. With 18 years of experience in sales and business development, he’ll come prepared with new data to help you understand how digital habits and evolving consumer expectations about online deathcare services will impact the way you offer services.

“Our world is busy. Coupled with that, the transient nature of families makes it more and more difficult to maintain significant, long-term brand communication with our customer base,” explains Jason. “Consumers today are arriving at firms with information they feel makes them well informed on funeral-related issues.” In Online Deathcare: Evolving Consumer Expectations, he’ll show how you can leverage your business’s culture to meet these evolving customer expectations and succeed.

Widing is joined by these experts with ideas to reenergize your business purpose:

In The Right Way of Management: Meaning and Purpose for Your People, Eric Layer will share proven research and strategies from inside and outside the funeral business from his consulting firm McKee Wallwork and 2020 book The Right Way of Death.
Leili McMurrough of Worsham College will help you create a funeral home environment that welcomes and retains The Young and the Restless by taking an “employee-centered” perspective.
Will de Michaelis and Tyler Yamasaki promise A Gentle Fireside Chat about adopting technology solutions to improve workforce and families’ satisfaction during their session: Efficiency or Die.
Jonathan Lewis, president of consulting firm McKee Wallwork + Co., leads a discussion on how to understand the big picture of your company's health during his Culture Compass workshop.
Emerging Trends will spark debate on the changes to the FTC Funeral Rule, split licensure, and new forms of disposition moderated by CANA President and SCI AVP of Government and Industry Relations Caressa Hughes.
…then, presenters will host Roundtable Conversations on their areas of expertise!

CANA’s 2023 Cremation Symposium is designed to place networking at the center of the experience and reignite friendships across the profession. Evenings are free to enjoy Las Vegas and the camaraderie you can only get among your peers. Be inspired by the Symposium, then take in a show or a spin on The High Roller to recharge for the year ahead!

What drives your business and the services you provide? Align your company culture with today’s consumer trends with expertise from Jason Widing! Join CANA for the 2023 Cremation Symposium February 8-10, 2023 at The LINQ Hotel + Experience in Las Vegas. Visit CANA.org/CANAignite to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

About CANA

CANA’S 2023 Cremation Symposium: The Young and the Restless

Wed, 18 Jan 2023 05:00:00 GMT

CANA’S 2023 CREMATION SYMPOSIUM: THE YOUNG AND THE RESTLESS

WHEELING, IL— Are you looking to resolve the gap in expectations between funeral home hiring managers and modern apprentices? Employers seek the Energizer Bunny—inexhaustible, cost-efficient labor—while employees are prioritizing work/life balance, benefits, and a living wage. What’s to be done?

Leili McMurrough will help to make sense of it all in a very special session, The Young and the Restless, at CANA’s 2023 Cremation Symposium in Las Vegas. She’ll provide you with problem-solving strategies that can make all the difference. When employers and employees don’t see eye-to-eye, it’s difficult to find good candidates to fill critical roles. Even more importantly, this disconnect has caused an exodus of hard-working, dedicated professionals in pursuit of other careers.

“What are the things that you're putting in place now for these workers?” asks Leili McMurrough. “Because if you’re thinking, ‘Well, I'll just wait,’ what you're waiting for is not necessarily coming. Millennials make up about 75% of the workplace. Planning for the future must include the millennial and gen z employee.”

As a licensed funeral director and embalmer at McMurrough Funeral Chapel, Leili is no stranger to the hiring issues that pervade our profession. But her role as Program Director of Worsham College of Mortuary Science means she is also tapped into your future employees. Her presentation will include perspectives from mortuary students, recent graduates, apprentices, and first-year funeral directors as well as insights on implementing an “employee-centered” perspective at your business.

McMurrough is joined by these experts with ideas to ignite your employees’ passion for service:

In The Right Way of Management: Meaning and Purpose for Your People, Eric Layer will share proven research and strategies from inside and outside the funeral business from his consulting firm McKee Wallwork and 2020 book The Right Way of Death.
Jason Widing of Foundation Partners Group will reveal new data to help you understand how to align your business’s culture with Online Deathcare: Evolving Consumer Expectations to succeed.
Will de Michaelis and Tyler Yamasaki promise A Gentle Fireside Chat about adopting technology solutions to improve workforce and families’ satisfaction during their session: Efficiency or Die.
Jonathan Lewis, president of consulting firm McKee Wallwork + Co., leads a discussion on how to understand the big picture of your company's health during his Culture Compass workshop.
Emerging Trends will spark debate on the changes to the FTC Funeral Rule, split licensure, and new forms of disposition moderated by CANA President and SCI AVP of Government and Industry Relations Caressa Hughes.
…then, presenters will host Roundtable Conversations on their areas of expertise!

Discuss the challenges your business is facing today with fellow cremation professionals and share in the solutions you find together. CANA’s 2023 Cremation Symposium places networking at the center so you walk away reenergized for the year ahead. Plus, your evenings are free to enjoy a Las Vegas getaway so you return to your office inspired and refreshed!

Ready your business for tomorrow’s hire with Leili McMurrough! Join CANA for the 2023 Cremation Symposium February 8-10, 2023 at The LINQ Hotel + Experience in Las Vegas. Visit CANA.org/CANAignite to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

About CANA

Take Direction from the Culture Compass at 2023 Cremation Symposium

Wed, 11 Jan 2023 05:00:00 GMT

TAKE DIRECTION FROM THE CULTURE COMPASS AT 2023 CREMATION SYMPOSIUM

WHEELING, IL— In the old days, we measured success by counting our newspaper obituaries against the other guy’s. Today, the calculation is a bit more complex. Jonathan Lewis, President of McKee Wallwork + Co., shares the Culture Compass at the Cremation Association of North America’s 2023 Cremation Symposium, February 8-10, 2023 in Las Vegas to show you how closely culture and employee relations are tied with your financial success!

Replacing an employee costs anywhere from one-half to two times the employee's annual salary – and those are Gallup’s conservative estimates. At that price, it’s no wonder that finding and keeping staff is the number one concern of funeral businesses across the nation. Jonathan Lewis will help you take a big picture look at your company’s culture and employee health while keeping an eye on the bottom line.

“The comparably slow rates of change enjoyed in the past enabled a powerful illusion,” shares Jonathan Lewis. “Because one could count on culture and technology gradually changing over years or even decades, looking back at historical data had some value in predicting the near future. This illusion provided confidence by removing uncertainty. And now it’s going away.”

Jonathan Lewis, who has consulted with world-class brands and dozens of leading funeral homes, will lead a compelling discussion to help you think differently about how to engage your most important audience: your staff. His Culture Compass provides a framework for measuring financial success and employee satisfaction at the same time.

Lewis will keep the energy flowing as Symposium emcee as the event welcomes:

In The Right Way of Management: Meaning and Purpose for Your People, Eric Layer will share proven research and strategies from inside and outside the funeral business from his consulting firm McKee Wallwork and 2020 book The Right Way of Death.
Leili McMurrough of Worsham College will help you create a funeral home environment that welcomes and retains The Young and the Restless by taking an “employee-centered” perspective.
Jason Widing of Foundation Partners Group will reveal new data to help you understand how to align your business’s culture with Online Deathcare: Evolving Consumer Expectations to succeed.
Will de Michaelis and Tyler Yamasaki promise A Gentle Fireside Chat about adopting technology solutions to improve workforce and families’ satisfaction during their session: Efficiency or Die.
Jonathan Lewis, president of consulting firm McKee Wallwork + Co., leads a discussion on how to understand the big picture of your company's health during his Culture Compass workshop.
Emerging Trends will spark debate on the changes to the FTC Funeral Rule, split licensure, and new forms of disposition moderated by CANA President and SCI AVP of Government and Industry Relations Caressa Hughes.
…then, presenters will host Roundtable Conversations on their areas of expertise!

CANA wouldn't ask you to leave your business without a good reason. CANA's Symposium sessions are designed to give you practical takeaways you can put to use in your business right away. Days also wrap early enough to leave you evenings to enjoy a Bruno Mars, Luke Bryan, Kool & the Gang concert or the many Cirque de Soleil shows, comedians, magicians and more coming to Las Vegas in February 2023!

Understand the holistic picture of your company's health with Jonathan Lewis! Join CANA for the 2023 Cremation Symposium February 8-10, 2023 at The LINQ Hotel + Experience in Las Vegas. Visit CANA.org/CANAignite to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

About CANA

Efficiency Or Die: Join A Gentle Chat at the 2023 Symposium

Tue, 27 Dec 2022 05:00:00 GMT

EFFICIENCY OR DIE: JOIN A GENTLE CHAT AT THE 2023 SYMPOSIUM

WHEELING, IL— The pandemic transformed technological solutions from nice-to-have to a must-have for businesses to keep serving families. Now, these solutions are essential to running a successful business. Will de Michaelis and Tyler Yamasaki invite you to join Efficiency or Die: A Gentle Fireside Chat at the Cremation Association of North America’s 2023 Cremation Symposium this February 8-10, 2023 in Las Vegas to discuss how technology helps your business advance.

Almost overnight, “I’ll get around to it” became mandatory in 2020. Everyone has a COVID-era story about how their business adapted to their families’ needs. “The pandemic exposed what was lacking in the way the traditional funeral home did business,” explains Tyler Yamasaki. “It also showed consumers that businesses can adapt to doing things online, and those that were willing to make it easy and accessible were going to win.” During their chat, Tyler and Will ask participants for their successes and share their own experience with technological solutions.

Will de Michaelis and Tyler Yamasaki have made their careers in strategic implementation of technology in the funeral profession. Technology and efficiency are now essential to running your business. At his high-volume crematory and mortuary in Southern California, Will helped over 4,500 families in a single year from a single location. Tyler’s company, Parting Pro, has facilitated more than 150,000 online arrangements. They share their data and experience and how owners and managers can make technology work for them.

They are joined by these experts with ideas to reenergize your business purpose:

In The Right Way of Management: Meaning and Purpose for Your People, Eric Layer will share proven research and strategies from inside and outside the funeral business from his consulting firm McKee Wallwork and his 2020 book The Right Way of Death.
Leili McMurrough of Worsham College will help you create a funeral home environment that welcomes and retains The Young and the Restless by taking an “employee-centered” perspective.
Jason Widing of Foundation Partners Group will reveal new data to help you understand how to align your business’s culture with Online Deathcare: Evolving Consumer Expectations to succeed.
Jonathan Lewis, president of consulting firm McKee Wallwork + Co., leads a discussion on how to understand the big picture of your company's health during his Culture Compass workshop.
Emerging Trends will spark debate on the changes to the FTC Funeral Rule, split licensure, and new forms of disposition moderated by CANA President and SCI AVP of Government and Industry Relations Caressa Hughes.
…then, presenters will host Roundtable Conversations on their areas of expertise!

Need to refresh and reset? CANA’s 2023 Cremation Symposium is your chance to escape the winter doldrums and reconnect with colleagues from across the country. Then, at the end of the day, The LINQ Hotel + Experience has seasonal facials and treatments at The Spa, state of the art fitness center, fun and relaxation at the Influence Pool, plus foosball and pool at the REQ Room. CANA's room block closes January 6th, so book soon to enjoy a modern Vegas experience at the heart of the strip!

Make technology work for you with Will de Michaelis and Tyler Yamasaki! Join CANA for the 2023 Cremation Symposium February 8-10, 2023 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAignite to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

About CANA

Learn The Right Way Of Management At CANA's 2023 Cremation Symposium

Mon, 05 Dec 2022 05:00:00 GMT

LEARN THE RIGHT WAY OF MANAGEMENT AT CANA’S 2023 CREMATION SYMPOSIUM

WHEELING, IL— More than many other professions, funeral service is a calling to serve families facing some of their most difficult days. Yet, the funeral profession faces an employment crisis as people change careers. Why? Eric Layer, author of The Right Way of Death, provides the keynote session at the Cremation Association of North America’s 2023 Cremation Symposium to help owners and managers restore the “spark” in the most important audience – their staff – this February 8-10 in Las Vegas!

Funeral service is better poised to answer employees’ need for meaning in their work than most others. Eric Layer argues that owners and managers are too focused on the "what" and the "how" of the funeral business. These business leaders often do our profession a disservice by overlooking the “why” people join this profession of overnight calls, in all weather, serving the grieving.

“To modern businesses,” says Layer, “sifting out those who are not committed to your cause is a matter of life and death. It’s worth taking the extra time to make sure you’re doing it right. And when you do, you’ll stop wasting time on guesswork about whether a person, partner, or project is a fit—because you’ll know who you are.”

At CANA’s 2023 Cremation Symposium, Layer will share experience gleaned as partner at McKee Wallwork + Co., an internationally recognized marketing advisory firm consulting for globally recognized funeral brands. In his keynote, The Right Way of Management, he will share research and strategies from inside and outside the funeral profession to help you find meaning and purpose for your people.

Layer is joined by these experts with ideas to reenergize your business purpose:

Leili McMurrough of Worsham College will help you create a funeral home environment that welcomes and retains The Young and the Restless by taking an “employee-centered” perspective.
Jason Widing of Foundation Partners Group will reveal new data to help you understand how to align your business’s culture with Online Deathcare: Evolving Consumer Expectations to succeed.
Will de Michaelis and Tyler Yamasaki promise A Gentle Fireside Chat about adopting technology solutions to improve workforce and families’ satisfaction during their session: Efficiency or Die.
Jonathan Lewis, president of consulting firm McKee Wallwork + Co., leads a discussion on how to understand the big picture of your company's health during his Culture Compass workshop.
Emerging Trends will spark debate on the changes to the FTC Funeral Rule, split licensure, and new forms of disposition moderated by CANA President and SCI AVP of Government and Industry Relations Caressa Hughes.
…then, presenters will host Roundtable Conversations on their areas of expertise!

Plus, the Cremation Symposiums is known for leaving plenty of time for play. Hosted in the heart of the Las Vegas Strip, The LINQ Hotel + Experience is Symposium HQ with the conference just a few steps from both your room and the famous LINQ Promenade packed with restaurants, shopping, the High Roller, and zipline to keep you entertained.

Restore the "spark" in your business with Eric Layer! Join CANA for the 2023 Cremation Symposium February 8-10, 2023 at The LINQ Hotel + Experience in Las Vegas. Visit CANA.org/CANAignite to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

About CANA

2023 Cremation Symposium: Ignite The Spark

Wed, 23 Nov 2022 05:00:00 GMT

2023 CREMATION SYMPOSIUM: IGNITE THE SPARK!

WHEELING, IL— We never knew the value of a capable funeral professional until COVID hit. Finding qualified employees is never easy, but add to that a pandemic, compassion fatigue, the Great Resignation, and “quiet quitting,” and you have the recipe for a workforce in trouble. At the 2023 Cremation Symposium, the Cremation Association of North America (CANA) places the problem center stage to reignite our passion and purpose for funeral service. Join CANA February 8-10, 2023 at The LINQ Hotel + Experience in Las Vegas to find your spark!

CANA events are known for providing opportunities for owners and managers from across the profession to connect on today’s issues impacting their businesses. The 2023 Symposium, packed into just a day and a half, is filled with sessions that spark conversation and infuse energy for innovative solutions which carry over to networking, shared meals, and roundtables.

The 2023 Cremation Symposium provides practical takeaways to put to use right away. CANA’s experts in staff engagement, culture and customer service, efficiencies and other solutions will reignite your passion for your funeral, cemetery, and cremation business.

The Keynote will help you restore the "spark" that's needed by your most important target audience: the people with your name on their paychecks. In The Right Way of Management: Meaning and Purpose for Your People, Eric Layer will share proven research and strategies from inside and outside the funeral business from his consulting firm McKee Wallwork and 2020 book The Right Way of Death.

In a very special session of The Young and the Restless Leili McMurrough of Worsham College will share various perspectives from mortuary students, recent graduates, apprentices, and first-year funeral directors. You will learn how to create a funeral home environment that welcomes and retains these future leaders in our industry by taking an “employee-centered” perspective.

Jason Widing of Foundation Partners Group will reveal new data to help you understand how the last two years of consumer expectations about online deathcare services will impact the way we offer those services in the future. In Online Deathcare: Evolving Consumer Expectations, we’ll see how a business’s culture must align with these evolving customer expectations to succeed.

Will de Michaelis and Tyler Yamasaki promise A Gentle Fireside Chat during their session: Efficiency or Die. Sharing their own experiences, and inviting stories from the audience, Will and Tyler will look at how adopting technology can increase revenues, improve workforce satisfaction, and provide better service for families.

Jonathan Lewis, President of consulting firm McKee Wallwork, will lead a compelling discussion on how to understand the holistic picture of your company's health – including how culture and your relationship with your employees is closely tied with your earnings and financial success – during his Culture Compass workshop session. Jonathan also keeps the Symposium moving as the event emcee, offering insights and activities to engage participants throughout the event!

Then, CANA President and SCI AVP of Government and Industry Relations Caressa Hughes moderates a discussion of Emerging Trends sparking debate within the profession including the changes to the FTC Funeral Rule, split licensure and new forms of disposition.

And don’t forget everyone’s favorite Roundtable Discussions where presenters dive deeper into the content and get one-on-one feedback on ideas and challenges.

This carefully crafted experience is at the heart of what makes CANA’s Cremation Symposium special. We place networking at the core of the event to bring practitioners together to share their problems and collaborate on solutions. Plus, with evenings free to take in the sights and sounds of Las Vegas, this is the event to reignite friendships and re-energize for the year ahead.

Registration is open to join CANA for the 2023 Cremation Symposium February 8-10, 2023 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAignite to spark excitement for what we have in store!

About CANA

Announcing a First-Of-Its-Kind Credential for Cremation Specialists

Thu, 17 Nov 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

ANNOUNCING A FIRST-OF-ITS-KIND CREDENTIAL FOR CREMATION SPECIALISTS
CANA Launches Certified Cremation Specialist Training Program

WHEELING, IL—By 2033, cremation is predicted to be the preferred form of disposition in every state. Too many businesses see this fact as a threat to their success because they think cremation families are different than others. The Cremation Association of North America (CANA) has developed an all new training program to help find the opportunity in cremation, grow staff’s confidence to serve all families with compassion, and support a business’s sustainability. Introducing the CANA-Certified Cremation Specialist, a first-of-its-kind training program accepting applications beginning December 1, 2022.

In an increasingly digital world, funeral professionals have a limited amount of time to make a connection with their client families. To meet this rising need, the CANA-Certified Cremation Specialist (CCS) program focuses on soft skills—critical communication skills, ethical decision-making and allowing families the space to grieve. Because these interactions make up the day-to-day work of funeral directors and arrangers, new skills can be put to practice right away, meaning an immediate return on investment.

“Enlisting my entire funeral directing staff in this certification was money well spent,” asserts Fairmount Memorial Association COO Sandra Walker. Fairmount is based in Spokane, Washington where the cremation rate is near 80%. “Learning drives confidence and competence. The team has gained confidence and is better equipped to help families choosing cremation. Our funeral directors are securing price shoppers by using the tools given to them in this program. I highly recommend the program for all funeral directors and arrangers.”

In the Certified Cremation Specialist program, funeral professionals take 17 weeks to work through a series of eight online courses including FTC compliance, phone shoppers, embalming preferences, and more that provide up to 11 hours of CE. Each class provides engaging and thought-provoking content, designed to be easy to complete with intuitive navigation, fill-in-the-box reflections, and active guidance from CANA staff along the way. Plus, to accommodate busy professionals’ schedules, courses are on-demand to allow participants to pause and resume.

In the face of increasing staff shortages and turnover, investing in your people – your most important asset – is more important than ever. Providing them with cremation-focused training designed to help today’s funeral professional succeed is a clear signal that you value their contributions and want them to stay. When staff know that they’re succeeding at their job and serving client families well, employees feel more motivated and engaged, which only serves to strengthen the business’s bottom line.

The first cohort of this brand-new training program opens to the whole profession December 1, 2022, and the course begins January 16, 2023. Registration closes January 15, 2023 and must include payment of the one-time fee of $615, discounted to $465 for CANA Members. Learn more about what sets CANA-Certified Cremation Specialists apart at goCANA.org/CCS.

ABOUT CANA

Funeral Industry Practices Rule Under Review: CANA Comments During FTC Meeting

Thu, 20 Oct 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FUNERAL INDUSTRY PRACTICES RULE UNDER REVIEW:
CANA COMMENTS DURING FTC MEETING

WHEELING, IL—The Federal Trade Commission (FTC) unanimously voted to retain the Funeral Industry Practices Rule and issue an Advance Notice of Proposed Rulemaking during a virtual open meeting on Thursday, October 20, 2022. Members of the public were given two minutes to share their comments, and Cremation Association of North America (CANA) Executive Director Barbara Kemmis took advantage of the opportunity to weigh in. The event was recorded, and the webcast and related comments are available on the FTC website here.

The FTC is now seeking comment on potential updates to modernize the rule, including but not limited to improvements to the public accessibility of funeral home price information and requiring online posting of price information. The Commission also voted to issue a staff report summarizing the results of their review of almost 200 funeral provider websites.

A Call to Action
CANA is calling for funeral industry professionals to act quickly to make sure their voices are heard. Additional information about revisions to the Funeral Rule should be published in the Federal Register in the next two to four weeks, opening up a comment period. CANA will alert you to the opportunity to share your comments with the FTC at that time.

A Summary of CANA’s Comments on the Funeral Rule Revision from June 2020:

CANA’s Position
CANA maintains that the current Funeral Rule is adequate and funeral industry professionals are accustomed to working within it. No new regulations are required, as the market and regulatory landscapes have changed since 1983 in favor of consumer protection.

State regulations are more stringent and go beyond pricing to encompass a full range of consumer protections and the regulation of business practices.
CANA has developed and routinely updates a model law used by industry and state regulatory agencies to revise and update their cremation laws and develops and promotes best practices through its education programs.
The market is more competitive, and consumers are savvier and more informed. Pricing information is more available than ever before through the internet, third party price comparison websites, and funeral providers themselves. As the aversion to discussing death dissipates, consumers are planning ahead and proactively seeking information.
Pricing disclosures should and must adhere to FTC rules. Whether pricing is posted online or not, it should be a business decision.
Any funeral provider completing sales via online arrangements must present pricing information in compliance with the Funeral Rule, even though the Rule predates the Internet.
FTC fines for non-compliance are incredibly high given that the vast majority of funeral homes are small independently-owned businesses. Compliance is a serious matter, but violations are too often levied on a discretionary basis for arbitrary errors in timing or wording not clearly defined in the Funeral Rule. The current fines for violating the Funeral Rule can actually put a small firm out of business.

Every business is unique. Some may sell online and advertise on price. Others may offer traditional funeral home services such as catering or visitation and never post pricing online, but rather prefer to sit down with the family to plan the event. The individual businesses should determine how they market their services and promote their brand.

The FTC Funeral Rule works and should not be changed. States have enacted stringent protections and it is their job to enforce them. Prices are disclosed consistently upon request per the Funeral Rule, whether online or in person. There has never been an issue of transparency in communicating and delivering pricing to consumers. It has been and should continue to be a business decision to post pricing online.

ABOUT CANA

When Communications Cause Conflict

Tue, 11 Oct 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

WHEN COMMUNICATIONS CAUSE CONFLICT

WHEELING, IL—Added stress was identified as the most significant consequence of poor work communication by The Economist in 2018. Even worse, time pressures were listed among the top three causes of miscommunication. What are high-pressure funeral service jobs filled with? Stress and time pressure! You can examine these issues on October 18th, when Poul Lemasters joins Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) to facilitate a peer support meeting for funeral professionals to talk about miscommunication and conflict in the workplace.

Workplace communication encompasses all messaging methods, includes people of all generations, is not always clearly conveyed, and can be vulnerable to subjective interpretation. With all of these factors at play, it’s no wonder that miscommunication can lead to hours of extra work and lost revenue. Not to mention the conflict that can arise between colleagues when blame for the extra work and lost revenue spreads throughout the team.

Poul Lemasters has worked in funeral service for over 20 years, first as a funeral director, then as a lawyer and Principal of Lemasters Consulting. He understands how important effective workplace communication is and the far-reaching impact it can have. That’s why Poul provides support through proactive prevention and reactive counseling, and why he’s excited to facilitate the October funeral professionals peer support meeting. “The most important thing to remember as you handle any situation is communication,” advises Poul. “You can’t solve a problem by ignoring it (the problem only comes back bigger at a later date).”

People of all backgrounds, experiences, and locations are welcome to come to discuss their own frustrations and missteps with communications or whatever else may be weighing on their mind. And if you don’t have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!

If you work for a funeral home, cemetery, or crematory serving the public , or support those who do, connect with us on Tuesday, October 18, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT

ABOUT CANA

CANA/Passages Conference Demonstrates The Passion Behind Green Funerals

Mon, 19 Sep 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA/PASSAGES CONFERENCE DEMONSTRATES THE PASSION BEHIND GREEN FUNERALS

WHEELING, IL—More than sixty funeral directors, cemeterians, cremationists, composters, hydrolyzers, and suppliers from across the spectrum of green funeral practices gathered in Albuquerque, New Mexico for the 2022 Green Funeral Conference hosted by the Cremation Association of North America (CANA) and Passages International, Inc. in September. Together, this group discussed how to provide green solutions to families, how to market these solutions, and what some emerging trends are entering the funeral profession.

Surveys demonstrate that over 50% of consumers are interested in a greener funeral option. As Darren Crouch, Founder of Passages International, says, “For people to go above and beyond, to seek out these options — it speaks to the passion behind it and the lengths people will go to accomplish this type of event or service.” The professionals who gathered in Albuquerque represent practitioners who are ready to go above and beyond for their passionate, eco-conscious communities.

Presenters included Rachel Essig and Jodie Buller, sponsored by The Green Burial Council, who discussed cemetery practices ranging from conservation to hybrid options in Cemeteries in Shades of Green. Tom Antram of local business French Funerals explained how his facility explored Greening Cremation. Return Home leaders Brie Smith and Katey Houston took a look at both natural organic reduction as an Emerging Trend and viral marketing on TikTok. Passages International’s marketing staff Elizabeth Davis and Kilian Rempen contributed their expertise to the Articulating Green session. All attendees benefited from hands-on demonstrations of bamboo caskets, alternative containers, and natural shrouds, as well as a closing workshop reflecting on the solutions for their business.

The meeting boasted plenty of time to interact socially. Attendees were treated to an opening reception hosted by Starmark Cremation Products, offering an opportunity to connect with one another before sessions began. Passages continued the hospitality by welcoming everyone to tour their local office while enjoying delicious hors d’oeuvres. Nomis Publications and Resomation, Ltd. joined as event sponsors to make the experience a success for all.

Look for more information in the future about upcoming green topics and conferences from CANA. In the meantime, save the date for the 2023 Cremation Symposium at The LINQ Hotel + Experience on the Las Vegas Strip from February 8-10, 2023 and the 105th Cremation Innovation Convention at the Hyatt Regency on Capitol Hill in Washington, D.C. in August 9-11, 2023. Learn more at: goCANA.org/ignitenow.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has led the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.agreenerfuneral.org.For more information on Passages products or Fair Trade, visit www.passagesinternational.com.

Helping People Is What We Do

Tue, 13 Sep 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

HELPING PEOPLE IS WHAT WE DO
Virtual Funeral Professionals Peer Support Meeting in September

WHEELING, IL—The funeral profession is not for the faint of heart. You need the compassion to serve grieving families, the self-confidence and leadership skills to do the job, and the ability to find balance between work and your personal life. On September 20th, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) get to the heart of what makes funeral professionals tick.

Bill Sampson, Dodge Chemical Company Canada, and Lisa Smith, FPPS Wellness Director, facilitate the September meeting. Together, they’ll share what drew them to this profession and why they’ve kept at it for over a decade. "When people ask why you chose a career in funeral service, the typical answer is, ‘Because I want to help people, or I like helping people’” remarked Lisa. “Helping people is what we do.”

During the meeting, participants will be encouraged to reflect on why they were drawn to funeral service, why it's important to them, and how the work has evolved throughout their career and particularly during the pandemic. These questions are built on noted author Simon Sinek’s work getting at the heart of why. Sinek has also said that “the best way to find joy in our lives or overcome struggle is with the help of others.” That’s why our Peer Support Meeting is open to the entire funeral community.

Connect with your fellow funeral professional peers on Tuesday, September 20, 2022 at 8pm ET/7pm CT/5pm PT via Zoom link at goCANA.org/peersupport. No registration is required, simply follow the link to join.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT

ABOUT CANA

The Lowdown On AH, NOR, And Fair Trade In Funeral Service

Tue, 06 Sep 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

THE LOWDOWN ON AH, NOR, AND FAIR TRADE IN FUNERAL SERVICE
Emerging Trends Panel at the Green Funeral Conference 2022

WHEELING, IL—Your eco-conscious families are growing in number, and there’s no single, right way to serve them. Finding attractive options for your families and your business can leave you with a lot of questions and ideas, but not a lot of solutions and plans. Join the Cremation Association of North American (CANA) and Passages International, Inc. at the Green Funeral Conference 2022 on September 13-15 in Albuquerque, New Mexico to explore these options and find options that can work for you.

New trends and technologies have caught consumers’ imagination – sometimes even before they’re legally available in their area! Get the latest on three emerging trends at the Green Funeral Conference. Lindsey Ballard of Ballard-Sunder Funeral Home in Minnesota will spill the tea on alkaline hydrolysis (AH or water cremation), Brie Smith of Return Home in Washington will dish the dirt on natural organic reduction (NOR or human composting), and Darren Crouch of Passages International will share the tricks of fair trade and sustainable products.

Join the discussion on these emerging trends in funeral service and ask your questions about what it means for your business. “You don’t necessarily have to be a green thinker or have recycling and climate change at the forefront of your mind to still appreciate what is happening,” explains Brie Smith about green funeral practices and natural organic reduction. “We want to be the brightest moment in their darkest days – as a funeral director it’s my point of existence. You don’t have to be particularly green of mind to see that the end result is truly compelling.”

Staying on top of new ideas and options means you can be a reliable resource for your families, even if you don’t provide the service yourself. “There are many shades of green. People can pick and choose where they want to go green,” assures Darren. “Get educated, think outside the box, get outside your comfort zone, because the only threat here is not doing anything and just waiting.”

Keeping the information flowing, they’re joined by:

Janice Honeycutt Hering, locally-based CEO Coach of Firecracker Leadership, leads the event with a keynote on How to Strengthen your Mental Fitness to Find the Gift and Opportunity in any Situation.
Jodie Buller of White Eagle Preserve and Rachel Essig of River View Cemetery Funeral Home will talk about Cemeteries – In Shades of Green for developing financially sustainable green business models.
Tom Antram, of French Funerals, will speak on Greening the Cremation Process: A Case Study on Value Additions for Cremation Families while being more sustainable for the future.
Marketing professionals Elizabeth Davis and Kilian Rempen of Passages International and Katey Houston of Return Home will discuss strategies for Articulating the Value of Green.
Rounding out the event, Barbara Kemmis of CANA will lead attendees in a Workshop – Putting it into Practice on key takeaways from the Conference.
…plus, the always popular Roundtable Conversations offer collaborative discussion on how attendees can apply this to their business.

Get the deets at the Green Funeral Conference 2022 and don’t keep it on the DL! Join your eco-curious colleagues September 13-15, 2022, at the Sandia Resort and Casino in Albuquerque. With thanks to lead sponsor Passages International, Inc. and fellow event sponsors Nomis Publications and Starmark Cremation Products. See the full schedule and register to attend: goCANA.org/GFC2022.

ABOUT CANA

Founded in 1913, the Cremation Association of North America (CANA) is an international organization of over 3,300 members, composed of funeral homes, cemeteries, crematories, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has led the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.agreenerfuneral.org. For more information on Passages products or Fair Trade, visit www.passagesinternational.com.

Cemeteries — In Shades Of Green

Thu, 01 Sep 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CEMETERIES — IN SHADES OF GREEN
A Spectrum of Green Funeral and Burial Service Options at the Green Funeral Conference 2022

WHEELING, IL—According to color authority Pantone, “green is one of the most important colour groups of recent times, with a variety of tones being on trend.” The Green Funeral Conference 2022 invites professionals from across the full spectrum of green funeral practice to connect with new ideas. Join the Cremation Association of North American (CANA) and Passages International, Inc. September 13-15 in Albuquerque, New Mexico and see how!

With over 10 years of data and operations, Jodie Buller at White Eagle Preserve in Washington and Rachel Essig at River View Cemetery Funeral Home in Oregon attend the Conference to cover considerations for developing financially sustainable green business models. Sponsored by the Green Burial Council, Jodie and Rachel’s presentation will share how their businesses decided to go “dark green conservation cemetery” and “light green hybrid cemetery" to serve their communities’ growing needs.

“People are coming to understand that the intimate decisions they make about the end of their lives can reinforce their connection to the land, and help to protect what’s important to them,” says Buller. Having options for this growing group of eco-conscious families is key for your business sustainability. Essig and Buller will discuss how to present these options to families pre-need and at-need. They will walk through the options for ”how to do” a green burial so that participants learn the ease of providing environmentally-friendly options to clients and share stories of how meaningful green funeral and cemetery options are for families.

They’re joined on the Green Funeral Conference stage by:

Janice Honeycutt Hering, locally-based CEO Coach of Firecracker Leadership, leads the event with a keynote on How to Strengthen your Mental Fitness to Find the Gift and Opportunity in any Situation.
Tom Antram, of French Funerals, will speak on Greening the Cremation Process: A Case Study on Value Additions for Cremation Families while being more sustainable for the future.
Three experts from across the profession come together to share their experience on the Emerging Trends Panel. Lindsey Ballard of Ballard-Sunder Funeral & Cremation will discuss alkaline hydrolysis, Brie Smith of Return Home gets to the heart of natural organic reduction, and Darren Crouch with Passages International, Inc. provides insights on sustainable products and fair trade.
Marketing professionals Elizabeth Davis and Kilian Rempen of Passages International and Katey Houston of Return Home will discuss strategies for Articulating the Value of Green.
The Doing Green Practitioner Panel invites practitioners to the stage to share their successes and struggles implementing green activities in their business.
…plus, the always popular Roundtable Conversations offer collaborative discussion on how attendees can apply this to their business.

Rounding out the event, Barbara Kemmis of CANA will lead attendees in a Workshop – Putting it into Practice. This session will tackle current issues related to green funerals and develop a tip sheet with advice, suggestions and strategies attendees can take back to their business. Topics will include consensus on what green means when it comes to cremation, burial, etc.; how to talk to cemeteries about adding green burial; and consumer desire versus reality of offering green options.

Find your shade on the green spectrum with Jodie Buller and Rachel Essig! Join your eco-curious colleagues September 13-15, 2022, at the Sandia Resort and Casino in Albuquerque. With thanks to lead sponsor Passages International, Inc. and fellow event sponsors Nomis Publications and Starmark Cremation Products. See the full schedule and register to attend: goCANA.org/GFC2022.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has led the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.agreenerfuneral.org. For more information on Passages products or Fair Trade, visit www.passagesinternational.com.

One In Four U.S. Households Have Cremated Remains

Thu, 01 Sep 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

ONE IN FOUR U.S. HOUSEHOLDS HAVE CREMATED REMAINS
CANA Disposition Research Renewed for 2022

The Cremation Association of North America (CANA) has published its latest Annual Statistics Report featuring final 2020 cremation data, newly released 2021 data, and projections to 2026 and 2031. The report demonstrates how the growth in the cremation rate continued to follow a predictable trend, even as death numbers remained elevated due to the COVID-19 pandemic. CANA predicts that by 2033, cremation will be the preferred form of disposition in every state, surpassing 50%.

CANA is committed to gathering accurate and comprehensive cremation statistics to serve the needs of the death care industry and consumers. In collecting annual data, the association obtained figures from state and provincial governments in the United States and Canada. Where information could not be provided, CANA’s statistics consultant conducted a regression analysis to develop five projection models based on more than 20 years of data. Projected cremation rates reported are an average of this analysis. CANA’s Annual Report on cremation is regarded as the most reliable and current available today.

2021—A YEAR OF UNPRECEDENTED CREMATION NUMBERS AND PREDICTABLE GROWTH RATE
As the second year of a global pandemic, 2021 had comparable death and cremation numbers to 2020. The cremation rate grew predictably by 1.5%, but the numbers are shocking. Over the course of the past two years, excess deaths surpassed one million in the U.S. In Canada, cremation growth remained steady at 1.1% though they also experienced excess deaths from the pandemic. Across the world, the unprecedented 2020 numbers of deaths and cremation cases were repeated in 2021. CANA knows that all of those cases were managed by deathcare professionals and is grateful for your service.

CONSUMER BEHAVIOR RESEARCH ON CREMATION MEMORIALIZATON
In the past, CANA conducted Disposition Surveys to track trends in consumer preferences for cremation memorialization based on sales data. In 2022, CANA engaged The Harris Poll to conduct this research by surveying U.S. and Canadian consumers directly about their preference for cremation, how many cremated remains are in households, what they plan to do with the remains, and much more. Three thousand responses were collected as part of the study and the results can guide business planning for years to come.

Highlighting the results of the research, CANA found that 26% of US households and 20% of Canadian households have cremated remains of their human loved ones at home. On average, these households have held on to them for more than 6.5 years, and many do not have firm plans on what to do with them next. For many, they do not plan to relocate them but to pass them on to the next generation. The research also asks how people feel about cremation, having the remains in their home, and distinctions between pet and human remains.

CANA Members can read the full report in the most recent edition of The Cremationist or log in to goCANA.org/CremationistMagazine.

ABOUT CANA

CANA's 104th Cremation Innovation Convention A Success!

Wed, 31 Aug 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’S 104TH CREMATION INNOVATION CONVENTION A SUCCESS!

WHEELING, The Cremation Association of North America (CANA) brought more than 280 people to Atlanta, Georgia in August for the 104th Cremation Innovation Convention. The event reunited professionals from across the cremation profession and welcomed many new faces to enjoy southern hospitality, inspiring programs, innovative supplier solutions, and fun connections with colleagues.

“After two years of pivoting, it was wonderful to be surrounded again by the kind of energy you only get from a Convention,” remarked CANA Executive Director Barbara Kemmis. “CANA Conventions are where we celebrate new leaders, build connections with colleagues, and get inspired by experts on new ideas for our business—not to mention the Tradeshow!” More than 60 exhibitors offered solutions for businesses of all kinds to Atlanta’s attendees.

Forward-thinking speakers are a favorite part of every CANA Convention, and Atlanta’s program energized the room with ideas attendees could bring back to their business right away:

Brian Waters, host of Undertaking: The Podcast, opened the CANA Convention by encouraging his fellow funeral professionals to Question Everything. Afterwards, Brian Waters began recording Undertaking: The Podcast from the floor to capture stories from individuals across the profession – tune in to listen!;.

Jake Johnson, President & CEO at Johnson Consulting, helped attendees meet their challenges head-on with Interactive Strategic Planning.

Funeral Professionals Peer Support (FPPS) Founder Michael Dixon and Licensed Funeral Director and FPPS US Program Director Kim Zavrotny captured hearts by demonstrating how funeral professionals are Stronger Together: The Value of Peer Support.

Barbara Kemmis presented CANA’s always-popular dissection and analysis of cremation rates across the US and Canada. She was joined by the Executive Director Donna Shugart-Bethune of the International Association of Pet Cemeteries and Crematories for Cremation Trends Part 1: Statistics and Business Diversification. Together, they discussed the profession’s response to cremation trends, excess deaths and how businesses are diversifying through the addition of pet cremation.

Cremation Trends Part 2: Cremation Memorialization debuted brand-new cremation memorialization research that sparked enthusiastic conversation about consumer behavior on memorial trends. Stephen Knight of Service Corporation International, Scott MacKenzie of MacKenzie Vault, and Nikki Nordeen of Terrybear Urns & Memorials provided insights on what this new research means for cremation memorialization today and in the future.

John Baker and Judy Olson of National Guardian Life Insurance Company (NGL) closed the Convention by sharing their own data on deaths over the past two years, demonstrating how an active preneed program can increase at-need revenues in Cremation & Preneed.

This event would not have been possible without the generous sponsorship of 25 companies. Their commitment to furthering professional cremation education and development in the industry benefits us all!

Next up, CANA eagerly anticipates future events with the Green Funeral Conference in Albuquerque, New Mexico this September 13-15, 2022. The event will feature participants from across the green spectrum sharing ideas. CANA’s 2023 Cremation Symposium returns to The LINQ Hotel + Experience on the Las Vegas Strip February 8-10, 2023, so be sure to save the date. Then, CANA celebrates the 105th Cremation Innovation Convention in Washington, DC in August 9-11, 2023. Mark your calendars and find more about these events at cremationassociation.org/education.

ABOUT CANA

Find The Opportunity In Any Situation

Thu, 25 Aug 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FIND THE OPPORTUNITY IN ANY SITUATION
Strengthen Your Mental Fitness to Lead at the Green Funeral Conference 2022

WHEELING, As a decision-maker, you’re celebrated for your ingenuity and dedication to growing your business. Rather than telling anyone the “right way” to do green at your company, the Green Funeral Conference 2022 is designed to spark ideas that you can test in your business and discover what works for you. Join the Cremation Association of North American (CANA) and Passages International, Inc. September 13-15 in Albuquerque, New Mexico and be inspired!

The Green Funeral Conference is designed to help professionals from across the funeral profession find new paths that keep them ahead of their competition. Janice Honeycutt Hering, Albuquerque-based CEO Coach of Firecracker Leadership, leads the event with a keynote on How to Strengthen your Mental Fitness to Find the Gift and Opportunity in any Situation. She will guide participants on how to react and respond to the circumstances beyond their control and find peace.

“Today’s highly volatile environment makes the ability to look ahead and proactively implement changes to satisfy future market opportunities a critical strategy for company survival,” explains Hering. “Being aware of our own mindset and building and strengthening our muscles to approach our challenges from a positive mindset opens opportunities we never considered. The leaders who master that will have a definite competitive edge.” She will contribute throughout the conference with insights into leadership and mental fitness that professionals at any stage of their career can use.

Sharing their own expertise at the Green Funeral Conference:

Jodie Buller of White Eagle Preserve and Rachel Essig of River View Cemetery Funeral Home will talk about Cemeteries – In Shades of Green for developing financially sustainable green business models.
Tom Antram, of French Funerals, will speak on Greening the Cremation Process: A Case Study on Value Additions for Cremation Families to be more sustainable for the future.
Three experts from across the profession come together to share their experience on the Emerging Trends Panel. Lindsey Ballard of Ballard-Sunder Funeral & Cremation will discuss alkaline hydrolysis, Brie Smith of Return Home gets to the heart of natural organic reduction, and Darren Crouch with Passages International, Inc. provides insights on sustainable products and fair trade.
Marketing professionals Elizabeth Davis and Kilian Rempen of Passages International and Katey Houston of Return Home will discuss strategies for Articulating the Value of Green.
The Doing Green Practitioner Panel invites practitioners to the stage to share their successes and struggles implementing green activities in their business.
Rounding out the event, Barbara Kemmis of CANA will lead attendees in a Workshop – Putting it into Practice on key takeaways from the Conference.

Plus, the always popular Roundtable Conversations allow attendees to spend more time diving deeper into the content presented throughout the convention. Each presenter will facilitate a roundtable on their topic, answering questions and encouraging discussion about how attendees will apply this to their business.

Become the innovation champion inside your business with Janice Honeycutt Hering! Join your eco-curious colleagues September 13-15, 2022, at the Sandia Resort and Casino in Albuquerque. With thanks to lead sponsor Passages International, Inc. and fellow event sponsors Nomis Publications and Starmark Cremation Products. See the full schedule and register to attend: goCANA.org/GFC2022.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has led the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.agreenerfuneral.org. For more information on Passages products or Fair Trade, visit www.passagesinternational.com.

Greening The Cremation Process

Thu, 25 Aug 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

GREENING THE CREMATION PROCESS
French Funerals Case Study on Value Additions for Cremation Families

WHEELING, IL—Adding value for cremation families is all the rage, as it should be. The Green Funeral Conference is designed to help professionals from across the industry find new paths that keep them ahead of the competition. Join the Cremation Association of North American (CANA) and Passages International, Inc. September 13-15 in Albuquerque, New Mexico for practical takeaways you can put to work!

At every step of the funeral and memorialization process are ways to limit environmental impact and create a greener goodbye. A family can choose all or some of these alternative options. Providing options means adding value for cremation families. Tom Antram takes the stage at the Green Funeral Conference to share French Funeral’s experience as a full-service firm adding value to their family satisfaction response all while being more sustainable for the future.

Tom Antram became President & CEO and an owner of French Funerals – Cremations, Best Friends Pet Cremation, and the Cremation Society of NM in 2010. As a leader in the funeral profession, Tom knows that “doing things the way we’ve always done them doesn’t work… Today’s consumer expects more...” In his session on Greening the Cremation Process, Tom will provide A Case Study from French on value additions for cremation families as they expanded their efforts to “serve a greater number of families, increase our reach, and diversify.”

Tom is joined by experts from across the green funeral spectrum:

Janice Honeycutt Hering, locally-based CEO Coach of Firecracker Leadership, leads the event with a keynote on How to Strengthen your Mental Fitness to Find the Gift and Opportunity in any Situation.
Jodie Buller of White Eagle Preserve and Rachel Essig of River View Cemetery Funeral Home will talk about Cemeteries – In Shades of Green for developing financially sustainable green business models.
Three experts from across the profession come together to share their experience on the Emerging Trends Panel. Lindsey Ballard of Ballard-Sunder Funeral & Cremation will discuss alkaline hydrolysis, Brie Smith of Return Home gets to the heart of natural organic reduction, and Darren Crouch with Passages International, Inc. provides insights on sustainable products and fair trade.
Marketing professionals Elizabeth Davis and Kilian Rempen of Passages International and Katey Houston of Return Home will discuss strategies for Articulating the Value of Green.
The Doing Green Practitioner Panel invites practitioners to the stage to share their successes and struggles implementing green activities in their business.
Rounding out the event, Barbara Kemmis of CANA will lead attendees in a Workshop – Putting it into Practice on key takeaways from the Conference.
…plus, the always popular Roundtable Conversations offer collaborative discussion on how attendees can apply this to their business.

After the presentations on Wednesday, all attendees are invited to a reception at the Passages International office. Passages will provide transportation, drinks, hors d'oeuvres, and a warehouse tour of the country's largest non-traditional funeral supplier. Decompress after the conference and mingle with the other attendees, get your hands on nontraditional caskets and urns, and discuss the new ideas you are learning.

Think outside the traditional box and find inspiration at the Green Funeral Conference 2022! Join your eco-curious colleagues September 13-15, 2022, at the Sandia Resort and Casino in Albuquerque. With thanks to lead sponsor Passages International, Inc. and fellow event sponsors Nomis Publications and Starmark Cremation Products. See the full schedule and register to attend: goCANA.org/GFC2022.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has led the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.agreenerfuneral.org. For more information on Passages products or Fair Trade, visit www.passagesinternational.com.

CANA Welcomes New Directors, New President

Wed, 24 Aug 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA WELCOMES NEW DIRECTORS, NEW PRESIDENT

WHEELING, IL—The Cremation Association of North America (CANA) welcomed new board members and recognized the service of others at the Annual Meeting of the Membership in August 2022. CANA’s membership re-elected one incumbent board member and two new directors as well as passing the gavel to new CANA President Caressa Hughes.

CARESSA HUGHES ELECTED PRESIDENT

Caressa Hughes is Assistant Vice President of Government and Industry Relations for Service Corporation International. In her role, she is well informed of emerging trends and regulations for our profession in every state and province. CANA’s Board of Directors had originally asked her to serve her presidential term starting August 2023, but when President-Elect Shannon Asmus asked to delay his service due to his own professional transition, Hughes confidently stepped forward. She will be the sixth woman to lead CANA’s Board, will continue as chair of the Government and Legal Affairs Advisory Group, and is honored to serve the role of President for the 2022-2023 year.

ELECTED TO THE CANA BOARD

CANA’s membership elected two new members to the Board of Directors to represent their interests and lead the association into the future.
Tim Koch, Owner of Metro First Call in Savage, Minnesota, has worked in the industry for 40 years, including 20 years on the funeral board in his state. “As a member of CANA, I believe that everyone should give back to their association,” he remarked. “I am interested in helping promote CANA’s goals as well as taking on the challenges that face the cremation industry.”
Jason Widing, Vice President of Business Development for Foundation Partners Group, has been in the funeral profession for 18 years. Widing looks forward to being intentional in CANA’s outreach to fellow associations and schools, to ensure CANA is “leading the cremation narrative to expand cremation understanding for the next-generation funeral professional.”

Denis Desrochers of Grégoire Desrochers in Victoriaville, Quebec was re-elected to serve a second term on the board and chosen to serve as Third Vice President of the association. Ryan Wiseman of Porter Funeral Homes in Kansas City, Kansas and Lindsey Ballard of Ballard Sunder Funeral Home in Jordan, Minnesota were nominated by the board of directors to serve on the Executive Committee as First and Second Vice President respectively.

CANA’s Board of Directors is complete with:

Caressa Hughes of Service Corporation International, President
Robert Hunsaker of Hunsaker Partners, CANA President Elect;
Ryan Wiseman of Porter Funeral Homes in Kansas City, Kansas, First Vice President
Lindsey Ballard of Ballard Sunder Funeral Home in Jordan, Minnesota, Second Vice President
Denis Desrochers of Grégoire Desrochers in Victoriaville, Quebec, Third Vice President
Michelle Canerot of Trust Advisors, Inc., CANA Treasurer;
Archer Harmon of Wiefels Cremation & Funeral Service , CANA Immediate Past President;
Kim Price of Memory Glass, CANA Supplier Liaison;
Dirk Bearden of Service Corporation International;
William “ Bill ” Clark of Kootenay Enterprises Inc.;
Joseph “ J.P. ” Di Troia of Fresh Pond Crematory & U.S. Columbarium Co.;
John Goobeck of Park Lawn Corporation;
Sandra Walker of Pacific Northwest Cremation;
Lara M. Price of Sheehy, Ware, Pappas & Grubbs, P.C., CANA General Counsel

RETIRING BOARD
The Membership recognized Past President W. Scott Smith of All Texas Cremation for his service during a tumultuous time in the history of our profession and our world. As chairperson for the Texas Funeral Directors Association Texas Disaster Response Team, Smith and his team supported funeral homes, crematories, and cemeteries in regions who were all overwhelmed and past capacity while leading CANA’s Board of Directors. We are grateful for his service to our profession.

The annual In Memoriam service honored the deaths of several members of the funeral profession, including CANA’s Second Vice President Donald R. Fritz, who died unexpectedly in June 2022. Fritz was Director of Operations of the Cremation Society of Illinois and contributed his expertise to CANA’s Board of Directors and as chair of the Education Advisory Group. He is missed by his colleagues and friends throughout the profession, but particuarly by his fellows at CANA.

CANA thanks its volunteer Board of Directors and all those who serve on its Advisory Groups for their commitment to the profession and the association. These leaders lend their guidance and expertise to keep the association a trusted authority for members and the profession. Find more information and learn how to get involved on CANA’s website: goCANA.org/page/BoardofDirectors

ABOUT CANA

Articulating The Value of Green

Tue, 23 Aug 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

ARTICULATING THE VALUE OF GREEN
Attracting Eco-Conscious Consumers to Your Business

WHEELING, IL—With more and more people taking steps to reduce their personal carbon footprint, how can your business demonstrate its commitment to the environment and your eco-conscious families? Join the Cremation Association of North American (CANA) and Passages International, Inc. September 13-15 in Albuquerque, New Mexico to talk about marketing to this growing and passionate audience.

Beyond adding green options to your business, it's important to tell your community about these options. Three marketing experts head to the Green Funeral Conference to talk about making digital marketing tools a success for your business. Elizabeth Davis, Vice President of Marketing for Passages International, has spent nearly 15 years working professionally in digital marketing, media relations, social media, event management, and content strategy. She is joined by Kilian Rempen, Marketing Manager for Passages International, who studied Marketing & International Business, and Katey Houston, a licensed funeral director and embalmer and Service Manager for Return Home, which boasts one of the most powerful TikTok presences in the funeral industry.

“In our rapidly-changing funeral environment, it’s more important than ever to really understand how families are thinking and what it will take to provide them with a personal funeral experience,” says Kilian. “If someone wants to buy a bike, you won’t be able to sell them a car. The customer base in the funeral industry is rising, but what they are buying has changed.” Therefore, it’s more important than ever tell your community that you share their values, and that you offer options that they want.

Conference speakers will cover a range of green topics:

Janice Honeycutt Hering, locally-based CEO Coach of Firecracker Leadership, leads the event with a keynote on How to Strengthen your Mental Fitness to Find the Gift and Opportunity in any Situation.
Jodie Buller of White Eagle Preserve and Rachel Essig of River View Cemetery Funeral Home will talk about Cemeteries – In Shades of Green for developing financially sustainable green business models.
Tom Antram, of French Funerals, will speak on Greening the Cremation Process: A Case Study on Value Additions for Cremation Families while being more sustainable for the future.
Three experts from across the profession come together to share their experience on the Emerging Trends Panel. Lindsey Ballard of Ballard-Sunder Funeral & Cremation will discuss alkaline hydrolysis, Brie Smith of Return Home gets to the heart of natural organic reduction, and Darren Crouch with Passages International, Inc. provides insights on sustainable products and fair trade.
The Doing Green Practitioner Panel invites practitioners to the stage to share their successes and struggles implementing green activities in their business.
Rounding out the event, Barbara Kemmis of CANA will lead attendees in a Workshop – Putting it into Practice on key takeaways from the Conference.
…plus, the always popular Roundtable Conversations offer collaborative discussion on how attendees can apply this to their business.

A perennial favorite of the Green Funeral Conference, attendees will also have the opportunity to get their hands on green funeral products! Practice assembling the Passages flat-packed sustainable, fair trade cremation container and shrouding a body as part of the hands-on demonstration session.

Learn new, creative options for your families and your marketing at the Green Funeral Conference 2022! Join your eco-curious colleagues September 13-15, 2022, at the Sandia Resort and Casino in Albuquerque. With thanks to lead sponsor Passages International, Inc. and fellow event sponsors Nomis Publications and Starmark Cremation Products. See the full schedule and register to attend: goCANA.org/GFC2022.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has led the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.agreenerfuneral.org. For more information on Passages products or Fair Trade, visit www.passagesinternational.com.

Without You, There is No We - Virtual Funeral Professionals Peer Support Meeting in August

Mon, 08 Aug 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

WITHOUT YOU, THERE IS NO WE
Virtual Funeral Professionals Peer Support Meeting in August

WHEELING, IL—As essential workers, funeral professionals are particularly aware of the value of being resilient, but where can you go to replenish that resiliency and prepare for the next challenge? This August 16th, Chaplain Ross Wilson joins Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) for a discussion on supporting ourselves to support our communities.

Ross Wilson is a hospice chaplain and end of life doula in Ottawa, Ontario and mental health consultant specializing in psychological first aid. During the first COVID-19 lockdown, he turned his attention to essential workers who focused on supporting others but couldn’t find support for themselves. During the Funeral Professionals Peer Support Meeting on August 16th, he will talk about solutions to mental hardships and focus on the mental wellbeing of funeral professionals.

“If there is no me, there is no we,” Ross explains. “If you’re focusing solely on others outside of you, the energy inside of you will not last. You’re not good to all these people around you – to friends, family, the business and things you do – if you can’t solely focus on yourself. By focusing on yourself, you’re helping so many people, because without you, there’s nothing else.”

Be sure to attend August’s peer support meeting as Ross Wilson leads an in-depth discussion on the mental and physical struggles that impact funeral professionals. Join Ross and FPPS Wellness Director Lisa Smith to talk about these challenges with your peers. Whether or not you have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too.

If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, August 16, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at
goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT

ABOUT CANA

Stronger Together: The Value Of Peer Support - Employee Engagement & Retention at CANA’s Convention

Mon, 01 Aug 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

STRONGER TOGETHER: THE VALUE OF PEER SUPPORT
Employee Engagement and Retention at CANA’s Convention

WHEELING, IL—Burnout may have been the buzzword recent years, but it’s not a new one. The World Health Organization classified it as an occupational phenomenon “resulting from chronic workplace stress that has not been successfully managed” starting in the early 1990s. So, how can we counter burnout and support our colleagues in the funeral profession? Learn firsthand how peer support can promote health and wellness in the workplace. Join Michael Dixon, Founder, and Kim Zavrotny, Program Director USA, of Funeral Professionals Peer Support at CANA’s 104th Cremation Innovation Convention in Atlanta, Georgia this August 17-19, 2022.

Those in caregiving careers are more likely to suffer from burnout. Funeral professionals show compassion to grieving families every day, and they commonly cite burnout and depression as reasons for leaving a company—or even the profession. This can’t be just an individual’s issue. It’s on owners, managers, and all of us to support each other in the workplace.

As Founder of Funeral Professionals Peer Support, Michael Dixon will share the personal experiences that encouraged him to reach out to colleagues when the work overwhelmed. Kim Zavrotny, licensed funeral director at McComas Funeral Homes in Maryland, will talk about bringing the practice state-side to enrich her funeral home and the profession as a whole.

“We can’t go on doing the same thing and expecting different results. We have lost too many amazing, talented people in our profession to suicide and burnout,” says Michael. “That’s why, as a profession, we can be the leaders. We joined this profession because we care about people. Now it’s time to care for one another.”

Michael and Kim share the stage with presentations from other experts:

Brian Waters co-host of Undertaking: The Podcast, opens the convention with a plan to Question Everything.
Jake Johnson, President & CEO of Johnson Consulting, helps attendees set their goals and priorities with Interactive Strategic Planning.
CANA’s own Barbara Kemmis facilitates a discussion on Cremation Trends Part 1: Statistics and Business Diversification with expert insights from leaders across the profession.
Cremation Trends Part 2: Cremation Memorialization introduces the results of brand-new research on memorialization trends in the US and Canada.
John Baker and Judy Olson, of National Guardian Life Insurance, share their data and experience with Cremation & Preneed.
…plus, the always popular Roundtable Conversations offer collaborative discussion on solutions and new ideas for all attendees!

Join the movement to support your staff and colleagues with Funeral Professionals Peer Support! Savor your bite of the Big Peach and join CANA for the 104th Cremation Innovation Convention August 17-19 at the Omni Hotel at CNN Center in Atlanta, Georgia. Visit goCANA.org/CANA22 to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

Cremation & Preneed: The Business Case and Strategies at CANA’s Convention

Mon, 25 Jul 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PRENEED & CREMATION
The Business Case and Strategies at CANA’s Convention

WHEELING, IL—It’s no surprise that preneed sales reached record highs during the last several years. When surveyed in 2015, 29% of respondents said that they discussed prearranging during or as a result of a major life event. Recent circumstances have triggered major life events for so many, what with retirements, relocation, and the deaths of loved ones.

Are you rising to that need? Join John Baker, Vice President of Strategic Partner Development, and Judy Olson, Regional Vice President of National Guardian Life Insurance Company (NGL), at CANA’s 104th Cremation Innovation Convention in Atlanta, Georgia this August 17-19, 2022 to cultivate your preneed strategies for today’s cremation preplanner.

“There is no greater gift we can give to our loved ones than the peace of mind they will feel knowing that final wishes are planned and the financial burden removed,” explains John Baker. “Families can feel empowered to live their lives to the fullest knowing they have a preneed plan in place.” Prearranging allows the family to learn from a professional, before the time of need, and to make informed decisions.

What are the key motivators for consumers to preplan their arrangements? John Baker and Judy Olson bring a combined 60+ years of marketing, sales, and funeral planning to the CANA stage to help you grow your business. After all, an active preneed program can increase at-need revenues when people understand the value of knowing their wishes will be met and their families are provided for.

Their session wraps a Convention that’s staged to take the Peach:

Brian Waters co-host of Undertaking: The Podcast, opens the convention with a plan to Question Everything.
Michael Dixon and Kim Zavrotny, of Funeral Professional Peer Support, talk about stress and burnout in the workplace and how we’re Stronger Together: The Value of Peer Support.
Jake Johnson, President & CEO of Johnson Consulting, helps attendees set their goals and priorities with Interactive Strategic Planning.
CANA’s own Barbara Kemmis facilitates a discussion on Cremation Trends Part 1: Statistics and Business Diversification with expert insights from leaders across the profession.
Cremation Trends Part 2: Cremation Memorialization introduces the results of brand-new research on memorialization trends in the US and Canada.
…plus, the always popular Roundtable Conversations offer collaborative discussion on solutions and new ideas for all attendees!

Meet the need of the post-pandemic cremation preplanner with John Baker and Judy Olson! Savor your bite of the Big Peach and join CANA for the 104th Cremation Innovation Convention August 17-19 at the Omni Hotel at CNN Center in Atlanta, Georgia. Visit goCANA.org/CANA22 to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

How Many Households Have Cremated Remains?

Mon, 18 Jul 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

HOW MANY HOUSEHOLDS HAVE CREMATED REMAINS?
Brand-New Research Debuts at CANA’s 2022 Convention

WHEELING, IL—We have guessed how many cremated remains are in homes based on sales data and cemetery retention but haven't really known until we asked. It’s often reported that one in every five American households have at least one set of cremated remains. Where is that statistic from? How old is it? Does it include human and pet remains? Most importantly, does it take consumer attitudes toward those ashes into account?

Now the Cremation Association of North America (CANA) has some concrete answers for you! In April 2022, CANA conducted a new research project with The Harris Poll to find out how many cremated remains are at home, what these households plan to do with them, and much more. The results of this new research will debut at CANA’s 104th Cremation Innovation Convention in Atlanta this August 17-19, 2022!

In Cremation Trends Part 2: Cremation Memorialization, CANA delves into why people throughout the US and Canada keep human and pet cremated remains in the home. Executive Director Barbara Kemmis will facilitate a discussion with leaders on the results of this study and what it means for cremation memorialization today and in the future. She’ll share the stage with Stephen Knight, Director of Strategy & Innovation at Service Corporation International; Scott MacKenzie, President and Owner of MacKenzie Vault, Inc.; David Morgan, formerly of Brooklawn Memorial Park and Crematory and now with The Cremation Consultant; and Nikki Nordeen, Director of Sales & Marketing at Terrybear Urns & Memorials.

These leaders in the profession will talk about the results of the research and how they see it impacting different stakeholders within our profession. This research speaks to every cremation professional, whether you want to sell urns and memorial sites or just seek a better understanding of the families we serve. You’ll walk away with valuable insights to inform your business practices. Key takeaways from this session, sponsored by Columbarium by Design, include:

the number of cremated remains kept in households
families’ ultimate disposition strategies, either completed or planned for the future
attitudes toward cremated remains and satisfaction levels with urn selection
demographic information about these cremation families
and much more!

The shared expertise continues in other sessions led by industry pros:

Brian Waters co-host of Undertaking: The Podcast, opens the convention with a plan to Question Everything.
Michael Dixon and Kim Zavrotny, of Funeral Professional Peer Support, talk about stress and burnout in the workplace and how we’re Stronger Together: The Value of Peer Support.
Jake Johnson, President & CEO of Johnson Consulting, helps attendees set their goals and priorities with Interactive Strategic Planning.
CANA’s own Barbara Kemmis facilitates a discussion on Cremation Trends Part 1: Statistics and Business Diversification with expert insights from leaders across the profession.
John Baker and Judy Olson, of National Guardian Life Insurance, share their data and experience with Cremation & Preneed.
…plus, the always popular Roundtable Conversations offer collaborative discussion on solutions and new ideas for all attendees!

Understand the cremation landscape with new research from CANA! Savor your bite of the Big Peach and join CANA for the 104th Cremation Innovation Convention August 17-19 at the Omni Hotel at CNN Center in Atlanta, Georgia. Visit goCANA.org/CANA22 to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

Question Everything with Brian Waters

Wed, 13 Jul 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

QUESTION EVERYTHING WITH BRIAN WATERS
Get at the Why at CANA’s 104^th Convention

WHEELING, IL—“Let me pose this question to you: What is an essential part of funerals that everyone has overlooked—from suppliers, to educators and to us, the funeral directors?” Brian Waters asks. “I’m normally not one to point out a problem unless I have a solution to offer, but this situation can’t wait for me to have the perfect answer. That answer lies with you, in the collective mind of funeral directors across the nation. Together, if we think this through, I guarantee there is a brilliant idea out there. And when you have it, please share.”

Intrigued? CANA invites you to discuss the why of our operations, the value our families are seeking, and how we can grow as cremation providers. Brian Waters, funeral director, embalmer and host of Undertaking: The Podcast, kicks off CANA’s 104th Cremation Innovation Convention by questioning industry trends, ideas, best practices, and pretty much everything we do.

In the course of hosting more than 380 episodes of Undertaking: The Podcast, Brian has talked to funeral directors across the country to learn what they know. “I’ve constantly heard about ways to improve business, increase cremation profits and connect with families on Facebook. I’m inundated with news of new products that will ‘disrupt’ death care or new methods of disposition that will make us ‘think outside of the box’. In my journey with the podcast, I’ve been obsessed with learning new ways to explain the value of a funeral director and a funeral.”

Now, Brian takes the CANA stage to share some of what he’s learned from the experience. “We have an opportunity like never before,” Brian says. “COVID-19 has told Americans ‘no’ for over a year now. Over that time, we have seen what happens when people cannot gather to say goodbye and receive the support of their neighbors. The value of a funeral has never been more obvious and now is our time to reinforce that value with our community.”

He’s followed with sessions from experts on a variety of topics that matter to the future of the funeral profession:

Michael Dixon and Kim Zavrotny, of Funeral Professional Peer Support, talk about stress and burnout in the workplace and how we’re Stronger Together: The Value of Peer Support.
Jake Johnson, President & CEO of Johnson Consulting, helps attendees set their goals and priorities with Interactive Strategic Planning.
CANA’s own Barbara Kemmis facilitates a discussion on Cremation Trends Part 1: Statistics and Business Diversification with expert insights from leaders across the profession.
Cremation Trends Part 2: Cremation Memorialization introduces the results of brand-new research on memorialization trends in the US and Canada.
John Baker and Judy Olson, of National Guardian Life Insurance, share their data and experience with Cremation & Preneed.
…plus, the always popular Roundtable Conversations offer collaborative discussion on solutions and new ideas for all attendees!

Question everything with Brian Waters! Savor your bite of the Big Peach and join CANA for the 104th Cremation Innovation Convention August 17-19 at the Omni Hotel at CNN Center in Atlanta, Georgia. Visit goCANA.org/CANA22 to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

Peer Support for Manager Conflict

Mon, 11 Jul 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PEER SUPPORT FOR MANAGER CONFLICT

WHEELING, IL—While the Great Resignation caused headaches for employers, many employees took the opportunity to follow a passion, increase their income, or escape an uncomfortable work environment. But for the many folks who can’t change jobs and must make the best of a difficult situation, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) offer hope and practical advice.

On July 19, join the discussion with facilitator and CANA Executive Director Barbara Kemmis, who will address the topic of navigating managerial conflict and bad bosses. Barbara will share her experience, both as an employee who needed to “manage up” a lacking boss, and as a current supervisor of six employees (and steward to 3,500 members).

A good manager is a key factor in job satisfaction. On the flip side, that means that a bad manager can bring a lot of conflict to an otherwise great job. But even if you don’t have a bad boss, you still need to learn how to anticipate your supervisor’s needs, understand their expectations, and address problems.

“Managers like to see themselves as team leaders and that requires clear communication of expectations for team members and goals to work toward. As an employee, it stings to be told you don't meet expectations, but is frustrating, even enraging, when you realize the expectations or the path to achieve them aren't explicit,” Barbara says. “Managers rank retaining employees as a key priority these days. Let's discuss what employees and managers need from each other and give to each other to increase satisfaction and build teams.”

People of all backgrounds, experiences, and locations are welcome. And even if you don’t have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!

If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do, connect with us on Tuesday, July 19, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT

ABOUT CANA

Cremation Trends and Statistics For Your Business

Tue, 05 Jul 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CREMATION TRENDS AND STATISTICS FOR YOUR BUSINESS

WHEELING, IL—It’s old news now that cremation is the preferred disposition for the majority of Americans. In fact, the 2021 Milestone Report from the Cremation Association of North America (CANA) projects that every state will reach a 50% cremation rate by 2033—just 11 years from now. At CANA’s 104th Annual Cremation Innovation Convention in August, Executive Director Barbara Kemmis will share highlights from CANA’s 2022 Annual Statistics Report and the profession’s response to trends.

“CANA’s commitment to research—which then helps businesses and our profession advance—is one of my favorites among the CANA projects and benefits we provide” says CANA Executive Director, Barbara Kemmis. In her session, Cremation Trends Part 1: Statistics and Business Diversification, sponsored by The Wilbert Group, Barbara will facilitate a discussion about the profession’s response to cremation trends, the pandemic’s excess deaths, and how businesses are diversifying. As the second year of a global pandemic, 2021 had comparable death and cremation numbers to 2020. The cremation rate grew predictably by 1.5%, but the numbers are shocking. Over the course of the past two years, excess deaths surpassed one million.

Adding additional data to inform your business plans, the 2020-2021 APPA National Pet Owners Survey states that 70% of U.S. households own a pet, or roughly 84.6 million homes. In 2020, it is estimated that over $103.6 billion was spent in the U.S. on these pets for everything from food to vet care to grooming and boarding. Because most people see their pets as members of their family, they are often willing to pay more for pet death care as well. For many, diversification means adding pet services to death care operations and considering whether to include these furry family members in memorialization options.

Donna Shugart-Bethune is Public Relations & Marketing Director for her family’s business of Deceased Pet Care Funeral Homes and Crematories and Executive Director of the International Association of Pet Cemeteries & Crematories (IAOPCC). She joins the session to talk about the pet memorialization market and opportunities for your business.

Other expert presenters and sessions include:

Brian Waters co-host of Undertaking: The Podcast, opens the convention with a plan to Question Everything.
Michael Dixon and Kim Zavrotny, of Funeral Professional Peer Support, talk about stress and burnout in the workplace and how we’re Stronger Together: The Value of Peer Support.
Jake Johnson, President & CEO of Johnson Consulting, helps attendees set their goals and priorities with Interactive Strategic Planning.
Cremation Trends Part 2: Cremation Memorialization introduces the results of brand-new research on memorialization trends in the US and Canada.
John Baker and Judy Olson, of National Guardian Life Insurance, share their data and experience with Cremation & Preneed.
…plus, the always popular Roundtable Conversations offer collaborative discussion on solutions and new ideas for all attendees!

Advance your business’s cremation success with Barbara Kemmis and Donna Shugart-Bethune! Savor your bite of the Big Peach and join CANA for the 104th Cremation Innovation Convention August 17-19 at the Omni Hotel at CNN Center in Atlanta, Georgia. Visit goCANA.org/CANA22 to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

The Green Funeral Conference Returns In 2022!

Fri, 01 Jul 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

THE GREEN FUNERAL CONFERENCE RETURNS IN 2022!

WHEELING, IL—Your eco-conscious families are growing in number, and there’s no single, right way to serve them. Finding attractive options for your families and your business can leave you with a lot of questions and ideas, but not a lot of solutions and plans. Join the Cremation Association of North American (CANA) and Passages International for the Green Funeral Conference 2022 in September 13-15 in Albuquerque, New Mexico.

“Since everyone is at a different point the green spectrum – under different regulations and serving different communities – we’ll be working together to learn and do better,” says CANA Executive Director Barbara Kemmis. “The magic of the first Green Funeral Conference in 2019 was the connection between the participants. We’re recapturing that experience this year with a focus on interaction. Each session is designed to spark ideas and conversation.” A highly collaborative event, the conference features panels, demonstrations, roundtables, and workshops to let attendees participate and respond to share their ideas and challenges.

Anyone who is leading their company’s initiatives in green practices and curious to learn what colleagues across the profession are doing is encouraged to attend. Sessions will focus on emerging trends in sustainable practices, natural burial practices in dedicated, hybrid and conservation cemetery settings, and additional ideas that encompass green solutions for crematories, cemeteries, and funeral homes. Each meal and break is a time to connect. The roundtable session will allow attendees to reflect on how what they’ve learned applies to their business and how they can take it home. The shrouding session will provide hands-on learning for attendees.

“Passages International has led the green sector of the funeral industry for 20 years, working to transform funeral service with sustainable practices and products,” explains Passages Founder Darren Crouch. “In addition to all of the excellent speakers and hands-on experience, we are excited to share a three-year case study on driving cremation revenue through the integration of sustainable cremation units. This Conference will help like-minded practitioners get hands-on experience and coaching to lead initiatives at their business. I hope you’ll join us in Passages’ hometown of Albuquerque.”

The Conference will be held at the beautiful Sandia Resort & Casino, the perfect getaway. Enjoy entertainment from the stage or the casino floor, take in a round of golf, and relax at the spa – all found onsite at this hidden gem. The location overlooks the unique, natural beauty of the Sandia Mountains. Attendees will also have the chance to tour Passages International and explore the historic charm of Old Town Albuquerque.

Don’t leave green on the table! Join your eco-curious colleagues September 13-15, 2022, at the Sandia Resort and Casino in Albuquerque. See the full schedule and register to attend: goCANA.org/GFC2022.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has led the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.agreenerfuneral.org. For more information on Passages products or Fair Trade, visit www.passagesinternational.com.

Interactive Strategic Planning with Jake Johnson

Mon, 27 Jun 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

INTERACTIVE STRATEGIC PLANNING WITH JAKE JOHNSON
Set Measurable Goals and a Strategy to Achieve Them at CANA’s Convention

WHEELING, IL—To accomplish an objective, you need to define it first: Goal, noun. An objective or target that someone is trying to reach or achieve. For many of us, it’s not that we’re not meeting our goals, it’s that we’re setting our mark too low and only achieving what we were aiming for.

Don’t be held back by poorly defined expectations. Join Jake Johnson, the President and CEO of Johnson Consulting Group, at CANA’s 104th Cremation Innovation Convention in Atlanta, Georgia this August 17-19, 2022 to get a grasp on creating measurable goals to drive and develop sustainable growth in your business.

Where has your company been? Where is it now? Where is it going, and how will you get there? Research shows that 85% of executive leadership teams spend less than one hour each month discussing strategy—and 50% spend no time at all! So it isn’t surprising that 95% of employees don’t understand —and aren’t even aware of—company strategy. No wonder so many businesses fail to reach their strategic targets for sustainable growth. To achieve success, you must define success.

Strategic planning is the process used to prioritize and align efforts, effectively allocate resources, and ensure your goals are backed by data and sound reasoning. “From the business side, the pandemic has taught us the importance, more than ever, of having a strategic plan,” explains Jake. “You have to look at your business from every angle, from business practices, financials, workplace morale, customer service, to make sure you’re prepared for fluctuations.”

As President & CEO at Johnson Consulting, Jake Johnson has a unique ability to problem solve complex business problems and communication leads. His session, sponsored by American Crematory Equipment Co., on Interactive Strategic Planning will show you how to effectively develop an ongoing strategic planning process.

He joins the stage with presentations from other experts:

Brian Waters co-host of Undertaking: The Podcast, opens the convention with a plan to Question Everything.
Michael Dixon and Kim Zavrotny, of Funeral Professional Peer Support, talk about stress and burnout in the workplace and how we’re Stronger Together: The Value of Peer Support.
CANA’s own Barbara Kemmis facilitates a discussion on Cremation Trends Part 1: Statistics and Business Diversification with expert insights from leaders across the profession.
Cremation Trends Part 2: Cremation Memorialization introduces the results of brand-new research on memorialization trends in the US and Canada.
John Baker and Judy Olson, of National Guardian Life Insurance, share their data and experience with Cremation & Preneed.
…plus, the always popular Roundtable Conversations offer collaborative discussion on solutions and new ideas for all attendees!

Rise above the statistic and be one step closer to the ultimate goal of your exit plan with Jake Johnson! Savor your bite of the Big Peach and join CANA for the 104th Cremation Innovation Convention August 17-19 at the Omni Hotel at CNN Center in Atlanta, Georgia. Visit goCANA.org/CANA22 to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

FPPS/CANA Peer Support Celebrates One Year Anniversary

Mon, 13 Jun 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FPPS/CANA PEER SUPPORT CELEBRATES ONE YEAR ANNIVERSARY

WHEELING, IL—Some calls you will never forget. They move you turn the radio off when you hear “Welcome to the Jungle” or prompt you to take another route in order to avoid the site of that accident, suicide, or murder scene that is embedded in your memory. Too often there’s no organized debrief or talk-down session to help you cope, because “You knew what you were getting into.” On June 21st, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) mark the one-year anniversary of offering open peer support meetings to provide a forum for healing discussions about the everyday stresses of the funeral profession.

FPPS Founder Michael Dixon facilitates this special meeting to talk about the experience that spurred him to initiate these peer-to-peer meetings: “When I told my colleagues what I was dealing with, many of them said ‘Man, I am going through the same thing. I am tired, frustrated, and burnt out and I am thinking of leaving.’ So, instead of staying quiet and only worrying about me, I reached out . . . and you’re invited to reach back."

During the June meeting, Michael will share his story and explain how he found new enthusiasm for his job and his life with the help of support. He will encourage participants to share their own experiences about what makes this career challenging and what makes it rewarding. People of all backgrounds, experiences, and locations are welcome. And even if you don’t have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!

Sadly, recent events have provided ample instances where funeral professionals are called to serve victims of mass casualties. We particularly invite those who found themselves serving their communities while simultaneously grieving along with them—in the last month or at any time throughout their career —to find connection and comfort in peer support. If you are not available to join Tuesday, contact CANA about starting a peer support meeting near you.

If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do, connect with us on Tuesday, June 21, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

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ABOUT CANA

Program Announced for CANA’s 104th Cremation Innovation Convention

Wed, 01 Jun 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PROGRAM ANNOUNCED FOR CANA’S 104TH CREMATION INNOVATION CONVENTION

WHEELING, IL—Based on advance registrations, the Cremation Association of North America’s 104^th Cremation Innovation Convention in Atlanta, Georgia is the place to be this August! Suppliers are designing their exhibit spaces and attendees are reserving their seats to enjoy southern hospitality, connection and camaraderie, and innovative ideas at the premier cremation event for the profession.

Forward-thinking speakers are a favorite part of every CANA Convention, and Atlanta’s program won’t disappoint:

Brian Waters, funeral director, embalmer, and host of Undertaking: The Podcast, opens the CANA Convention with a plan to Question Everything and examine the why of business operations. Brian will explore the value families are seeking and discuss how we can grow as cremation providers by sharing trends, ideas, and questions about everything we do.

By addressing the profession’s challenges head on, Jake Johnson, President & CEO at Johnson Consulting, helps attendees set their goals and priorities with Interactive Strategic Planning. For many of us, the problem lies not in failing to meet our operational goals, but in failing to define them in the first place—or in setting our mark too low and only achieving what we were aiming for. Jake will help you rise above the statistics and get one step closer to the ultimate goal of your exit plan.

It’s been said that you’re only as strong as your weakest link, and staffing is a concern we all share. Funeral Professionals Peer Support (FPPS) Founder Michael Dixon and Licensed Funeral Director and FPPS US Program Director Kim Zavrotny talk about stress and burnout in the workplace and how we’re Stronger Together: The Value of Peer Support.

This year, CANA hosts not one but two sessions on applying statistics to your business planning. In Cremation Trends Part 1: Statistics and Business Diversification, CANA Executive Director Barbara Kemmis will facilitate a discussion about the profession’s response to cremation trends, excess deaths and how businesses are diversifying through the addition of pet cremation—all with expert insights from leaders across the profession.

Then, in Cremation Trends Part 2: Cremation Memorialization, CANA introduces the results of brand-new cremation memorialization research. Delving into the motivations for people keeping their human and pet cremated remains in homes throughout the US and Canada, Barbara Kemmis will facilitate a discussion with leaders on the results of this study and what it means for cremation memorialization today and in the future.

The always-popular Roundtable Session will allow attendees to spend more time diving deeper into the content presented throughout the convention. Each presenter will facilitate a roundtable on their topic, answering questions and encouraging discussion so attendees can collaborate on finding solutions and new ideas for their businesses.

John Baker, Vice President Strategic Partner Development of National Guardian Life Insurance Company (NGL), and Judy Olson, Regional Vice President Sales, take the stage to talk Cremation & Preneed and share their own data on deaths over the past two years and how an active preneed program can increase at-need revenues.

... and there’s so much more! Everyone is invited to earn their certification by registering for an in-person, pre-convention CANA Crematory Operations Certification Program™ (COCP™) taught by Tom Krowl of Cremation Systems and Wendy Wiener of WRW Legal. CANA’s planned an afterparty to celebrate being together in Atlanta! Plus, tickets are available to attend the New York Mets at the Atlanta Braves game on Thursday night and a there’s a tour of Cheatham Hill Memorial Park on Friday afternoon.

CANA is committed to hosting events that are well worth the trip, and our lineup of speakers and exhibitors reinforces that promise. But CANA is also committed to safety. A decision to travel involves more than judging whether you can take time away from family or business—there are other risks and benefits to calculate. An in-person gathering may not be right for everyone, but CANA will welcome those who are ready to Atlanta. Savor your bite of the Big Peach and book yourself for August 17-19, 2022, at the Omni Hotel at CNN Center in Atlanta: goCANA.org/CANA22.

ABOUT CANA

CANA Heads to Atlanta for 104th Cremation Innovation Convention

Mon, 16 May 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA HEADS TO ATLANTA FOR 104TH CREMATION INNOVATION CONVENTION

WHEELING, IL—This August, the Cremation Association of North America (CANA) invites you to savor your bite of the Big Peach by attending the 104th Cremation Innovation Convention in Atlanta, Georgia! This premier event brings innovative cremation professionals together to share ideas, learn from experts, and see the newest products and services from industry suppliers.

Voted the most welcoming city in America, Atlanta is the perfect spot to host what many people consider as the most welcoming event in funeral service. “CANA Conventions are focused on networking and connection. With exhibitors and sessions in one room, these events are never overwhelming. You can meet and share business solutions with the approachable, friendly people who represent our association,” said CANA Board Member Ryan Wiseman.

“The southern hospitality only enhances the welcoming feel of a CANA Convention,” agreed Kim Price, CANA Supplier Liaison. “Like Louisville in 2019, Atlanta will have something for everyone: innovative supplier solutions, inspiring presentations, and fun on the town!”

Part of being welcoming means being accessible, and Atlanta is just a 2-hour plane ride away (or an 8-hour car trip) for more than half of the US. CANA’s Convention Headquarters at Omni Atlanta Hotel at CNN Center is located in the heart of downtown. It’s less than a 10-minute walk to the College Football Hall of Fame, the Georgia Aquarium, the World of Coca-Cola, and the National Center for Civil and Human Rights—as well as both the Mercedes-Benz Stadium (home of the Falcons and United) and the State Farm Arena (home of the Hawks). For those venturing farther from downtown, the Atlanta Braves are home that week and CANA plans an outing to take in a game. Plus, the Atlanta Botanical Garden, the Birth Home of Martin Luther King, Jr., and Historic Oakland Cemetery are easy side trips—packed with hundreds of eating and shopping stops along the way!

Worried about the heat in “Hotlanta?” Then you’ll be delighted to discover that Atlanta is known as the “City in a Forest,” with over 100,000 shade trees covering nearly half of the city. Plus you can cool off in the fountain at Centennial Olympic Park, located just across the street from the hotel.

CANA is committed to hosting events that are worth the trip, and our lineup of speakers and exhibitors reinforce that promise. But CANA is also committed to safety. A decision to travel involves more than judging whether you can take time away from family or business—there are other risks and benefits to calculate. An in-person gathering may not be right for everyone, but CANA will welcome those who are ready to Atlanta. Savor your bite of the Big Peach and book yourself for August 17-19, 2022, at the Omni Hotel at CNN Center in Atlanta: goCANA.org/CANA22.

ABOUT CANA

Facing Tension & Distrust in the Workplace

Wed, 11 May 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FACING TENSION & DISTRUST IN THE WORKPLACE

WHEELING, IL—New research shows that a toxic company culture is the number one reason employees leave. It’s not the long hours, not the paycheck—a disrespectful, cutthroat, noninclusive atmosphere is ten times more likely to drive workers out. This April 19th, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) welcome Marguerite Ham to facilitate the monthly peer support meeting with discussion on tension and distrust in the workplace.

Conflict with coworkers is inevitable, but effectively addressing it can be difficult. From simple miscommunication to outright bullying, tension in the workplace can make an already challenging job much harder. Building trust through communication and focusing on the relationship is key in preventing and handling difficult situations and building a healthy culture.

Marguerite Ham has 30+ years of experience in training and coaching leaders and organizations nationwide. She is a Certified DISC Practitioner, Human Capital Coach, and Grief and Loss Coach. That means she listens professionally, and she knows the power of sharing an experience: “Increasing awareness, acknowledging what you are feeling and talking about it out loud with a trusted friend, colleague, or coach can release pressure immediately.”

That’s the value of peer support, so be sure to join us for April’s meeting with Marguerite Ham on tension and distrust in the workplace. Even if you haven’t experienced these incidents yourself, the chance that something could happen can add unnecessary stress to an already challenging job. Join Bill, FPPS Wellness Director Lisa Smith, and CANA to talk about these fears with your peers. Whether or not you have a particular pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!

If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, April 19, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT

ABOUT CANA

Health, Safety And Service: Peer Support Meeting

Tue, 10 May 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

HEALTH, SAFETY AND SERVICE: PEER SUPPORT MEETING

WHEELING, IL—Recently released data estimates that nearly 60% of Americans have been infected with COVID-19 since the start of the pandemic. For a profession committed to comforting people by bringing them together, serving as the “funeral police” for two years of mask mandates, gathering restrictions, and social distancing has been a struggle — particularly when we have our own health and safety to consider. On May 17th, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) open the monthly peer support meeting with a discussion of health, safety, and service considerations.

Paul Harris and his team travel the country instructing deathcare teams on health, safety, and compliance. As President of Regulatory Support Services, he’s listened to every concern about workplace safety firsthand. He’s familiar with the way the stresses of operating as COVID emerged and surged placed funeral professionals worldwide on a tightrope between managing families’ expectations and keeping the workforce safe.

During the May meeting, Paul will guide participants as they address the fears and frustrations of working in a career that exposes us all to shifting safety realities everyday—during removals, in the preproom, at the gravesite—and everywhere in-between. This peer support meeting is about managing the stress of being prepared for whatever you might encounter with the desire to serve your families well.

Finding balance between the need to protect employees, comply with regulations, and serve families is something we can all relate to. Join Paul Harris for a facilitated discussion among your peer group about your health and safety concerns. Whether or not you have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!

If you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, May 17, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

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ABOUT CANA

CANA Events - Something for Everyone

Thu, 05 May 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA EVENTS - SOMETHING FOR EVERYONE

WHEELING, IL—After starting 2022 out strong with its Cremation Symposium, the Cremation Association of North America (CANA) is planning even more events to inform, inspire, and entertain professionals from across the industry.

In August, CANA celebrates its 104th Cremation Innovation Convention in Atlanta, Georgia. This premier event brings innovative cremation professionals together to share ideas, learn from experts, and see the newest products and services from industry suppliers. Bring the family to enjoy the fun Atlanta has to offer – with many great activities located within walking distance from the Convention hotel! Savor your bite of the Big Peach and book yourself for August 17-19, 2022, at the Omni Hotel at CNN Center in Atlanta.

If you prefer a more intimate event that expands your understanding of the death care options available to you and your business, consider the Green Funeral Conference. First held in 2019, the much-anticipated return of this innovative event links professionals from across the spectrum of green funeral practices. More than just green burial and alkaline hydrolysis, the Green Funeral Conference covers the full spectrum of green practices in funeral homes, cemeteries, and crematories to make your business more sustainable for the planet and for your profitability. Join the eco-curious at the Sandia Resort & Casino in Albuquerque, New Mexico this September 13-15, 2022.

Be sure to save the date for CANA’s 2023 Cremation Symposium! After rave reviews for its February event, CANA returns to The LINQ Hotel + Experience on the Las Vegas Strip February 8-10, 2023. The CANA Cremation Symposium is known for its topicality and for providing a wealth of useful and practical tips that you can easily bring home and apply to your own business.

The CANA Crematory Operations Certification Program. (CANA COCP) is returning to a full in-person schedule for 2022. You can find multiple opportunities across the country to earn your certification from CANA. With its recently updated curriculum and manual, the CANA COCP features best practices in in all forms of cremation.

CANA is committed to hosting events that are worth the trip but also safe. A decision to travel involves more than judging whether you can take time away from family or business—there are other risks and benefits to calculate. If travel doesn’t fit into your work schedule, keep your eye out for virtual opportunities. In addition to the association’s Online Crematory Operations Certification Program, its full catalog of professional development courses available online and on-demand, and monthly peer support meetings to connect with colleagues, CANA plans to offer new ways to bring the ideas, training, and inspiration to you.

Learn more about these events at cremationassociation.org/education.

ABOUT CANA

Permission To Grieve—Virtual Workshop With Glenda Stansbury

Thu, 28 Apr 2022 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Werthman
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

PERMISSION TO GRIEVE—VIRTUAL WORKSHOP WITH GLENDA STANSBURY

WHEELING, IL—“If you boil down everything all of the grief authors have ever written or said, it comes down to ‘permission.’ People need permission to grieve. The people who help the most are not the ones with all of the answers but rather those who are comfortable with no answers.”

As a noted author on grief in his own right, Doug Manning of InSight Books wrote those words almost 20 years ago. He invited funeral professionals to be the permission-givers, setting up space for the mourning to grieve in their own unique ways. But how do you learn to give that permission?

That’s where The Power of Presence comes in. On Tuesday, May 24 at 4:00pm CT, the Cremation Association of North America (CANA) and Glenda Stansbury offer a workshop webinar to show you what the power of your presence can bring to families. This continuing education session will reinforce principles learned in Celebrant training or introduce new, practical techniques to put into action immediately.

All the shutdowns and restrictions we’ve experienced over the past few years have added extra layers of complication to the grief process. “Our hearts ache for those families who say ‘We’ll just wait and have a service when things are back to normal,’ because we know grief does not wait for normal,” says Glenda Stansbury, Co-Founder of the InSight Institute Certified Celebrant Program. Every person we meet in funeral service is in some type of grief. Especially during these difficult times, we must become good at recognizing and responding to each person’s unique grief. Not only does it make us better at our jobs, but it inspires loyalty in the families we serve.

The Power of Presence webinar brings the encounters between the funeral service professional and the family to the forefront. The virtual session on May 24 is the second part of a two-part course developed with subject matter experts at InSight Books. Registrants will be required to complete Part 1: An Introduction before they tune in to the webinar on Tuesday, May 24. Part 1 is on-demand and self-paced so that registrants can complete the two-hour program over time. The course is filled with insights from Doug Manning on the importance of listening skills and how grief impacts your interactions with families.

You’ll turn your knowledge into action during the Power of Presence Part 2: Workshop on Tuesday, May 24 at 4pm CT. This hour-long, live session will show you what the power of your presence can bring to families. Each registrant will have the chance to respond to an actual grief scenario and receive feedback from Glenda Stansbury, renowned Celebrant and presenter.

Bundled together, the on-demand Introduction and live, webinar Workshop are available for just $45 US. Successful completion results in the awarding of 3.0 CE hours – hours filled with Celebrant-friendly experience and CE!

Registration is limited to provide time for each person to develop their response and receive coaching from Glenda, so be sure to register soon. The Power of Presence can help you learn to listen, accept, and engage a family’s grief experience. Register to attend this two-part course from CANA here: cremationassociation.org/event/presencemay2022.

ABOUT CANA

What Could Possibly Go Wrong In The Preproom?

Mon, 07 Mar 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

WHAT COULD POSSIBLY GO WRONG IN THE PREPROOM?

WHEELING, IL—For many funeral professionals, the preproom is a favorite spot in the funeral home. It’s the place where they honor the dead and fulfill their promises to the grieving by caring for the body. However, the pressures of the job extend to every corner of the funeral home, including that special space. This March 15th, Funeral Professional Peer Support (FPPS) and the Cremation Association of North America (CANA) open the monthly peer support meeting with discussion geared toward what happens in the preproom.

Bill Sampson of Dodge Chemical Company Canada facilitates the March meeting. He’ll share some of his own experiences as a professional with more than a decade in the business. Bill has heard every story about what can go wrong in the preproom, and can address anxiety about the type of events that might jeopardize the trust of the community.

Be sure to join us for March’s peer support meeting as Bill Sampson leads discussion on the real and imagined challenges that keep funeral professionals up at night: things like misidentification and PPE mishaps. Even if you haven’t experienced these mishaps yourself, the chance that something could happen can add unnecessary stress to an already challenging job. Join Bill, FPPS Wellness Director Lisa Smith, and CANA to talk about these fears with your peers. Whether or not you have a particular pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!

EIf you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, March 15, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT

ABOUT CANA

Speakers Make Headlines at the CANA Symposium

Mon, 21 Feb 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

SPEAKERS MAKE HEADLINES AT THE CANA SYMPOSIUM

WHEELING, IL—The Cremation Association of North America (CANA) welcomed more than 100 cremation innovators and thought leaders to Las Vegas for the return of the Cremation Symposium this February 2022. After its postponement in 2021, this fan favorite returned with a new format at a new venue, while retaining the same quality experience expected at a CANA event.

Practitioners, sponsors, and suppliers gathered together to network, learn, and share their own experiences. The theme for the event was story—and everyone had one to share! “Since the last CANA Symposium in February 2020, this profession has been working nonstop,” said CANA Supplier Liaison Kim Price, Vice President of Memory Glass. “We were so glad we could welcome them back to Las Vegas for a break with their friends and colleagues.”

The most enduring story from the 2022 Symposium is the sessions. They challenged attendees to think differently, inspired innovation, and provided practical tips to accomplish their goals. “Out of everything— virtual and in-person—that I’ve been to in the last 12 months, the content was the best of anything,” shared Ryan Thogmartin on episode 242 of Funeral Nation. “It really focused on the importance of a company’s story, telling their story, and connecting on a relationship level through story with the consumer.”

Experts from within and outside the profession shared programming that made a lasting impression:

Keynote Andrew Buck of Mighty Citizen had attendees thinking—and laughing—about the stories they can tell to connect their business with their consumers.
Angelique Simpson of Matthews Aurora whet attendees’ appetites with promises of a delicious “tres leches cake” if they build the right team to create a culture of trust.
Lacy Robinson encouraged the embrace of the DIY consumer with ideas to keep services personal and meaningful.
Rolf Gutknecht, co-founder of LAads, inspired with real-world examples of ways to promote cremation memorialization with panelists Daniel Applegate of The Arlington Memorial Gardens in Cincinnati, OH and Robert Hunsaker of Hunsaker Partners in Marrietta, GA.
Chris Cruger of The Foresight Companies proved the importance of business ethics by sharing new data from research about consumers’ post-pandemic buying habits and how the profession can meet these trends.
and CANA’s own Barbara Kemmis and Jennifer Werthman, joined by educator panelists Glenda Stansbury and Martha Thayer, introduced new strategies to strengthen business operations by retaining quality staff and investing in professional development.

"Such a great event is not developed by accident,” explained CANA Executive Director Barbara Kemmis. “CANA’s committee members carefully choose presenters who have insight into new ideas and practical strategies that attendees can put to use right away to meet today’s needs. Look for content from the Symposium in The Cremationist magazine and Cremation Logs blog in coming months.”

CANA understands the industry and its challenges and works help its members—and the profession—find success. That’s why CANA also announced a new credential to help the profession better support cremation customers. Launching widely in 2022, the CANA-Certified Cremation Specialist training covers the many competencies that ensure that everyone is treated with the same level of care, service, and compassion. Learn more about this new program here: goCANA.org/CCS

Thank you to the many attendees and sponsors who chose to join CANA in Las Vegas! Please save the date to attend CANA’s 104th Cremation Innovation Convention in Atlanta, Georgia this August 17-19, 2022 and stay tuned for details: goCANA.org/CANA22.

ABOUT CANA

Peer Support Meeting with Larry Stuart, Jr.

Mon, 07 Feb 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PEER SUPPORT MEETING WITH LARRY STUART, JR.

WHEELING, IL—If you know Larry Stuart, Jr., you know that he’s not a “new-age, hipster, airy-fairy, kombucha-drinking meditation guru.” But he does understand that staff in the funeral industry are in special peril right now. “The everyday challenges of working in death care, combined with a global pandemic, are a sure-fire recipe for increased risk of depression, anxiety, stress, behavioral issues, and substance abuse,” he says. “That’s why I’m partnering with Funeral Professionals Peer Support (FPPS) and the Cremation Association of North America (CANA) to facilitate the February peer support meeting.” Join Larry and connect with your peers on Tuesday, February 15, 2022 at 8pm ET / 7pm CT / 5pm PT!

Rather than meditation, Larry will focus on “self-care that is less esoteric in nature,” he clarifies. “I am the guy who feels satisfaction when I can remove a variable that will almost guarantee things will work out correctly.” So, during February’s peer support meeting, Larry will zoom in on the real and imagined challenges that keep funeral professionals up at night: things like mishandled bodies and wrongful cremation.

A consultant specializing in funeral home and crematory operations, Larry Stuart, Jr. hears countless stories about what can go wrong on an average workday that might jeopardize the trust of the community. “We do the best we can while worrying about our families—both personal and professional—and our businesses, our resilience,” explained Larry. “This worry takes a huge toll on us emotionally, and often it is not even acknowledged. We will recognize it for what it is and make tangible, purposeful steps to care for ourselves first, so that we can serve our families effectively, no matter the situation.”

Even if you’ve never experienced such a mishap, the chance that something could happen can add unnecessary stress to an already challenging job. Join Larry, CANA’s own Barbara Kemmis, and FPPS to talk about these fears with your peers. Whether or not you have a particular pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too!

If you for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, February 15, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT GROUP

Funeral Professionals Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral industry professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

ABOUT CANA

Funeral Business Ethics in a Post-COVID World

Mon, 31 Jan 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FUNERAL BUSINESS ETHICS IN A POST-COVID WORLD

WHEELING, IL—Chris Cruger knows most families arrive at funeral and cemetery facilities with conflicted expectations when a death occurs. “Emotions are high and the need for quick decisions can cause even more stress. Is it that much of a surprise that consumers feel a disconnection between the opinion of our profession and the reality of it?” So, this February, Chris does a deep dive into Business Ethics: How Ethical Behavior Plays a Vital Role in Funeral Service and Consumer Satisfaction at the Cremation Association of North America’s (CANA’s) 2022 Cremation Symposium in Las Vegas, Nevada.

“We are seeing that the shifts in our profession are due to the new realities we deal with due to the pandemic,” Chris Cruger reveals. “Our study confirmed that only 24% of consumers gave top ratings for truthfulness of the profession.” While some companies have been cited for unethical behavior and consumer misuse, funeral service continues to be essential for practically every family. As technology, transparency and the knowledge of the consumer evolve in a post-COVID world, ethical practice by professionals has never been more important.

As Chris explains it, “The pandemic has altered not only how funeral homes and cemeteries serve their families today, but it also has produced a reimagined role for funeral and cemetery professionals, both in perception and reality.” He has the data to back this up. During his session, sponsored by Kyber Columbarium & Consulting, Chris will share results of Foresight Companies’ Funeral and Cemetery Consumer Behavior Study. It shows how the pandemic has forever changed the way consumers plan for, buy, and participate in funerals.

As Chief Executive Officer of The Foresight Companies, Chris Cruger is an innovator and thought leader in the funeral and cemetery industry. Join Chris and CANA this February in Las Vegas and see the vital role that ethics plays in the post-COVID environment of funeral service.

He shares the stage with other industry experts to help position your company as helpmeet to today’s consumer:

Andrew Buck of Mighty Citizen presents the keynote on Storytelling for Funeral Service.
Angelique Simpson of Matthews Aurora will talk about Creating a Culture of Trust at your business.
Lacy Robinson will help you with Embracing the DIY Consumer.
Rolf Gutknecht, co-founder of LAads, will show you The Most Important Part of Cremation Marketing: The Message. A panel of practitioners sharing their results will follow.
and CANA’s own Barbara Kemmis and Jennifer Werthman help you with Retaining and Engaging Employees Through Story.
…plus, Angelique and other presenters will host Roundtable Conversations on their areas of expertise!

What does this reimagined role mean for funeral and cemetery operators’ business models? Shift your mindset and get comfortable with the new normal with Chris Cruger! Join CANA for the 2022 Cremation Symposium February 9-11 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAconnect to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

Embracing the DIY Consumer with Lacy Robinson

Mon, 24 Jan 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

EMBRACING THE DIY CONSUMER WITH LACY ROBINSON

WHEELING, IL—When the U.S. economy cratered in 2008, it forced many of us to become more budget-conscious. As a result, people got resourceful and novel and creative ideas emerged, especially when it came to memorializing loved ones. In some cases, the funeral director was cut out of the equation entirely or left on the outside looking in. But it doesn’t have to be that way.

This February, Lacy Robinson will help you discover how you can partner with these DIY-minded family members. Attend the 2022 Cremation Symposium in Las Vegas, Nevada, hosted by the Cremation Association of North America (CANA) to learn how.

In the UK, they call it a “David Bowie-style” cremation, but direct cremation was a trend in the US long before that international icon requested there be no official service related to his cremation. Bowie’s tale and other similar well-publicized narratives lead many funeral professionals to see cremation as a threat. It’s time to hear the other side of the story.

Lacy Robinson will share practical tips you can bring to work right away, including questions that open up the discussion about unique ways to invite meaningful participation for grieving families. In her hour-long session, sponsored by Passages International, you can expect new ideas, great resources, and increased confidence as you prepare to embrace the growing DIY culture.

Lacy has more than 15 years of success in developing and facilitating customer service training programs as an experienced coach and speaker. Join her and CANA this February in Las Vegas and you'll learn how to expand your credibility and speak the DIY language to better connect with hands-on individuals.

She joins the stage with presentations from other experts on sharing and listening with families:

Andrew Buck of Mighty Citizen presents the keynote on Storytelling for Funeral Service.
Angelique Simpson of Matthews Aurora will talk about Creating a Culture of Trust at your business.
Rolf Gutknecht, co-founder of LAads, will show you The Most Important Part of Cremation Marketing: The Message. A panel of practitioners sharing their results will follow.
Chris Cruger, CEO of The Foresight Companies, talks Business Ethics: How Ethical Behavior Plays a Vital Role in Funeral Service and Consumer Satisfaction.
and CANA’s own Barbara Kemmis and Jennifer Werthman help you with Retaining and Engaging Employees Through Story.
…plus, Lacy and other presenters will host Roundtable Conversations on their areas of expertise!

Do you embrace the DIY consumer? Learn how to reposition your role with Lacy Robinson! Join CANA for the 2022 Cremation Symposium February 9-11 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAconnect to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

Captivate the Cremation Customer’s Attention

Mon, 17 Jan 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CAPTIVATE THE CREMATION CUSTOMER’S ATTENTION

WHEELING, IL—Rolf Gutknecht knows that templates are not the most important part of your marketing strategy, because “for a marketing program to be clever, contemporary, and inviting enough to gain your audience’s attention, it requires meaningful thought, understanding, listening and… creativity. Uniqueness! Interestingness!” This February, Rolf will help you craft the most important part of your cremation marketing – the message – at the Cremation Association of North America’s (CANA’s) 2022 Cremation Symposium in Las Vegas, Nevada.

The Symposium’s theme is story and Rolf’s session is crafted to inspire, inform, and educate (in an entertaining way) all funeral professionals on how to captivate the attention of the cremation consumer. Through his session on marketing messaging, sponsored by Core Scientific, you’ll leave with a new perspective on what is needed to stand out from the competitors. “The marketing you do for your company should be an extension of you. You’re the person who’s responsible for communicating the passion of your company,” Rolf explains. “When you talk about your business with others, hopefully your eyes twinkle, your heart begins to race, your voice becomes more dynamic and people are instantly attracted to you. When that show of enthusiasm and excitement happens, no one would confuse you with being boring, right? Of course not. So look at your marketing and see if it reflects that same level of specialness.”

Rolf Gutknecht, co-founder of LAads, is an Agent of Change® for everyone from Fortune 100 organizations to small mom-and-pop firms. Join Rolf and CANA this February in Las Vegas and you’ll learn how your funeral home, crematory, or cemetery can be seen as the provider of choice for cremation services to an increasingly discriminating audience. Plus, Rolf is joined by several CANA Members in a panel discussion on implementing these strategies in their own business, including Daniel Applegate of The Arlington Memorial Gardens Association in Cincinnati, Ohio, and Robert Hunsaker of Southern Cremations & Funerals in Marietta, Georgia.

Each session at CANA’s Symposium is carefully chosen to show how to make story work for you:

Andrew Buck of Mighty Citizen presents the keynote on Storytelling for Funeral Service.
Angelique Simpson of Matthews Aurora will talk about Creating a Culture of Trust at your business.
Lacy Robinson will help you with Embracing the DIY Consumer.
Chris Cruger, CEO of The Foresight Companies, talks Business Ethics: How Ethical Behavior Plays a Vital Role in Funeral Service and Consumer Satisfaction.
and CANA’s own Barbara Kemmis and Jennifer Werthman help you with Retaining and Engaging Employees Through Story.
…plus, Angelique and other presenters will host Roundtable Conversations on their areas of expertise!

What can you say about your company that’s seen as a unique or fresh alternative to your competitors? Tackle the most important part of cremation marketing – the message – with Rolf Gutknecht! Join CANA for the 2022 Cremation Symposium February 9-11 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAconnect to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

Creating a Culture of Trust

Mon, 10 Jan 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CREATING A CULTURE OF TRUST

WHEELING, IL—The holiday season may have come to an end, but Angelique Simpson has more sweet treats to share: “Creating real culture is a lot like making cake: it takes a variety of good ingredients and setting a mood for something great to take shape.” This February, Angelique will help you create a culture of trust in your company that makes your business the place to work at the 2022 Cremation Symposium in Las Vegas, Nevada, hosted by the Cremation Association of North America (CANA).

Angelique will start by asking you to gather your ingredients: your company’s mission, vision, and values. These determine what you’re creating and who will be interested in taking a piece. But the ingredients won’t get you a finished product. Angelique will tackle the challenges we face in uniting employees around a shared goal and working together to achieve it during her session at the CANA Symposium.

Angelique Simpson joined Matthews Aurora Funeral Solutions in 2016 and is known for her high energy and dynamic programs as a speaker, trainer and personal development coach with 27 years of experience. Join Angelique and CANA this February in Las Vegas and you'll learn what strategies work for building and maintaining strong team in the workplace.

She joins the stage with presentations from other experts on making your story work for you:

Andrew Buck of Mighty Citizen presents the keynote on Storytelling for Funeral Service.
Rolf Gutknecht, co-founder of LAads, will show you The Most Important Part of Cremation Marketing: The Message. A panel of practitioners sharing their results will follow.
Lacy Robinson will help you with Embracing the DIY Consumer.
Chris Cruger, CEO of The Foresight Companies, talks Business Ethics: How Ethical Behavior Plays a Vital Role in Funeral Service and Consumer Satisfaction.
and CANA’s own Barbara Kemmis and Jennifer Werthman help you with Retaining and Engaging Employees Through Story.
…plus, Angelique and other presenters will host Roundtable Conversations on their areas of expertise!

Do your employees work together like a well-oiled machine? Learn how to build a successful team with Angelique Simpson! Join CANA for the 2022 Cremation Symposium February 9-11 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAconnect to see what else we have planned for the event and register to join other cremation business owners and managers from across the country.

ABOUT CANA

Peer Support Meeting With Dr. Jason Troyer

Mon, 10 Jan 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PEER SUPPORT MEETING WITH DR. JASON TROYER

WHEELING, IL—We’re back! Funeral Professionals Peer Support (FPPS) and the Cremation Association of North America (CANA) welcome Dr. Jason Troyer as facilitator of the first peer support meeting of 2022. Connect with your peers and chat with Jason on Tuesday, January 18, 2022 at 8pm ET / 7pm CT / 5pm PT. This virtual meeting means that you can join us from any device, wherever you are!

“As a psychologist who works with funeral homes, and also works in one, I want to offer several suggestions for dealing with the additional stress created by the current epidemic,” said. Dr. Troyer, a grief expert, author, former psychology professor, and therapist. During the January meeting, Dr. Troyer will review specific strategies to heal from the challenges of the profession and the lingering emotional stress we all feel.

A specialist in helping death care professionals serve their families better, Dr. Troyer has been talking with many funeral professionals across the country. ”The most consistent reactions I hear include sadness,” he explained “Funeral professionals are feeling sad that we haven’t been able do our job the way we would like, but please know that you continue to provide an invaluable service. You may not be able to give someone a hug, but your simple presence and compassion (even if expressed through a video chat) are still a vital service.”

Even if you don’t have a pressing issue to discuss, the meetings are a valuable place to offer support to your colleagues, too. You can find a community of peers and share your own experience as a means to assist others. Whether you work for a funeral home, cemetery, or crematory serving the public or supporting those who do—connect with us on Tuesday, January18, 2022 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport. Students, apprentices, and interns are welcome to join as well.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT GROUP

Funeral Professionals Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral industry professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

ABOUT CANA

Announcing In-Person Trainings in Crematory Operations

Mon, 03 Jan 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

ANNOUNCING IN-PERSON TRAININGS IN CREMATORY OPERATIONS

WHEELING, IL—For more than 30 years, the Cremation Association of North America (CANA) has provided the most sought-after Crematory Operations Certification in the industry. After all the disruptions over the past two years, CANA is pleased to announce the in-person training schedule for 2022 with a new and improved curriculum!

For 2022, the CANA Crematory Operations Certification Program™ (CANA COCP™) is updated to feature best practices in in all forms of cremation, including alkaline hydrolysis. Popular activities such as the Plan Your Day exercise have been newly revised, there is an all–new animation to demonstrate the cremation process, and the COCP Manual has been updated, keeping CANA’s curriculum at the cutting edge of crematory operation best practices.

Returning to a full schedule in 2022, CANA provides multiple opportunities across the country to earn your crematory operations certification:

Whittier, CA - March 16: Tom Krowl of Cremation Systems and Dave Daniels of law firm Elguindy Meyer & Koegel APC head to southern California for the first in-person training of 2022.

Oakbrook Terrace, IL - June 8: John Mitchell of IR Environmental and Dave Daniels bring their crematory operations expertise to the Chicagoland area.

Atlanta, GA - August 17: Tom Krowl and Wendy Wiener of WRW Legal join us in Atlanta for late summer certification. Registrants are invited to extend their education at CANA’s 104th Cremation Innovation Convention, happening the same week in the same hotel!

Houston, TX - November 4: Tom Krowl and Wendy Wiener wrap the year at Commonwealth Institute of Funeral Service with a training that’s open to students and professionals alike.

Register for any of these trainings at goCANA.org/calendar. Capacity may be limited to comply with health and safety requirements, so be sure to claim your seat soon.

CANA’s Online Certification program also continues to offer busy funeral professionals the opportunity to earn their crematory operations certification on their schedule and from their device. Like the in-person version of the course, the Online COCP includes interactive and engaging content on alkaline hydrolysis and flame cremation. Plus, the online course provides a convenient, self-paced option that can be paused or resumed to accommodate the demands of a busy workplace.

Whether in-person or online, CANA’s certification program meets the certification requirement of more than 19 states and fulfills CE obligations in many states and provinces. Plus, CANA is a recognized and valued brand for all things cremation so funeral professionals benefit from the decades of cremation expertise.

Registration is $595 but CANA Members, students, and service members receive discounts on this valuable training! See all of CANA's certification programs on the CANA website: goCANA.org/COCP.

ABOUT CANA

Storytelling For Funeral Service

Sat, 01 Jan 2022 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

STORYTELLING FOR FUNERAL SERVICE

WHEELING, IL—Andrew Buck understands how easy it is to forget why we’re here. “We spend 40+ hours per week doing work, and it’s easy to lose focus on what we’re ultimately trying to accomplish. We’re trying to tell human stories.” A professional content strategist, Andrew brings your story center stage to show you how it sets your business apart in the marketplace as keynote for the Cremation Association of North America’s 2022 Cremation Symposium. This February, you’re invited to Las Vegas, Nevada to join Andrew and cremation professionals from across the country to tell your story.

In his lively, example-filled keynote, Andrew will show you how to tell stories that enhance your brand and attract customers. At the end, you'll be able to find great stories and craft them into something that can be read and remembered. “Stories are powerful,” Andrew explains. “They help us make sense of the noise that surrounds us by putting it into a form that makes sense and moves us.”

Andrew Buck is the Content Strategist for Mighty Citizen, a consulting company that transforms mission-driven organizations through branding, marketing, and digital communication. Join Andrew and CANA this February in Las Vegas and you'll learn how to showcase what makes your business special and discover why storytelling is key to your marketing efforts.

Andrew shares the stage with presentations from experts across the profession:

Angelique Simpson of Matthews Aurora will talk about Creating a Culture of Trust at your business.
Rolf Gutknecht, co-founder of LAads, will show you The Most Important Part of Cremation Marketing: The Message. A panel of practitioners sharing their results will follow.
Lacy Robinson will help you with Embracing the DIY Consumer.
Chris Cruger, CEO of The Foresight Companies, talks Business Ethics: How Ethical Behavior Plays a Vital Role in Funeral Service and Consumer Satisfaction.
and CANA’s own Barbara Kemmis and Jennifer Werthman help you with Retaining and Engaging Employees Through Story.

Your funeral business has many stories to tell. How do you find them and tell them so that they set you apart and grow your business? Join CANA for the 2022 Cremation Symposium February 9-11 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAconnect to see what else we have planned for the event and register to join other innovative thinkers from across the profession.

ABOUT CANA

Funeral Professionals Peer Support for the Holidays

Mon, 13 Dec 2021 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

FUNERAL PROFESSIONALS PEER SUPPORT FOR THE HOLIDAYS

WHEELING, IL—Long nights, family obligations, and the strain of a busy workplace are often the hallmarks of the holiday season—but a connection with your fellow funeral professionals can help alleviate some of the pressure. Join Funeral Professionals Peer Support (FPPS) and the Cremation Association of North America (CANA) for a Peer Support Meeting just in time for the end of the year crush on Tuesday, December 21, 8pm ET / 7pm CT/ 5pm PT.

Christina Walton will facilitate our conversation in December to help you connect with your funeral professional peers to both find support and inspire others. “I look forward to being together for our well being.” Walton is a registered therapist who specializes in bereavement and loss, and she is president of the Children's Grief Foundation of Canada. She is also a licensed funeral director of 33 years and currently serves as the Community Care Co-ordinator with P.X. Dermody Funeral Homes in Ontario.

For reasons both joyful and challenging, this is a busy time of year. If you cannot attend this peer support meeting, or are seeking support outside of this time, Funeral Professionals Peer Support’s Warmline is open 24/7 for calls and texts. Connect with someone who understands what you are going through:
(289) 212-5586 (call or text).

Join Christina and your colleagues across the world to talk about self-care, wellness, and mental health for funeral service professionals of all levels in their career. This conversation is open to anyone in the death care profession, in any role in the funeral home, cemetery or crematory, or at any stage in their career. Join your peers on Tuesday, December 21, 2021 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT GROUP

Funeral Professionals Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral industry professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

ABOUT CANA

Symposium Puts Your Story Center Stage

Mon, 06 Dec 2021 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

SYMPOSIUM PUTS YOUR STORY CENTER STAGE

WHEELING, IL—It is a truth universally acknowledged that the funeral profession works better together. Cremation Association of North America’s 2022 Cremation Symposium invites you to join other innovators in Las Vegas, Nevada this February for fun, connection, and content! This year, the CANA Symposium will help you craft the story of your company and put it to work for you – attract new business, engage, and retain staff, and set your company on a path of growth.

Once upon a time, a psychologist discovered that we are 22 times more likely to remember a fact when it has been wrapped in a story. That’s because stories get us to the main idea quickly and trigger our emotions to connect. We all have new stories about the past few years, and we’re excited to gather.

The CANA Symposium is your chance to develop your story with feedback from peers and professionals. CANA puts interaction at the heart of the event with dedicated networking time, roundtables to share ideas and challenges, cocktail conversations with new people and familiar friends, and—without a tradeshow—the chance for connection between suppliers and practitioners alike to find new solutions. Missing the tradeshow? Consider joining us in Atlanta August 17-19, 2022, for CANA’s 104th Cremation Innovation Convention!

ON THE STAGE
Choose Life. Choose a job. Choose a career. Choose a family… Choose the event that provides practical takeaways that you discover and put to use right away. CANA has lined up an incredible cast of speakers to tell your story that inspires your staff, informs your community, and sets you apart from your competitors.

The Keynote will help you find your story and put it to work in Storytelling for Funeral Service. Andrew Buck is the Content Strategist for consulting firm Mighty Citizen dedicated to supporting the communications strategy of mission-driven organizations.

Creating a Culture of Trust at your business means orienting your staff to your mission and values to build a team. Angelique Simpson of Matthews Aurora will talk about what strategies work for building and maintaining strong and successful teams.

The Most Important Part of Cremation Marketing: The Message shows you how to captivate the attention of the cremation customer with messaging that allows your business to be the provider of choice. Rolf Gutknecht is co-founder of LAads to help you stand out from competitors. Plus, you’ll hear from your peers on how they’ve put these strategies to work in their own businesses with a panel discussion.

Embracing the DIY Consumer can be tricky, but fan-favorite Lacy Robinson will help you discover how you partner with them to bring additional value to their event.

The pandemic has forever changed how consumers plan funerals. Business Ethics: How Ethical Behavior Plays a Vital Role in Funeral Service and Consumer Satisfaction will address how to put increased transparency, knowledge, and technology to work for you. Chris Cruger, CEO of The Foresight Company, shares insight from their Funeral and Cemetery Consumer Behavior Study to build your “Social Proof”.

How do you put your story to work with your staff and know they receive it? Retaining and Engaging Employees Through Story provides practical takeaways to communicate the story, establish expectations, and assess employees based on the experience and expertise of CANA’s own Barbara Kemmis and Jennifer Werthman. Plus, get a first look at CANA’s new Certified Cremation Specialist Certification Program, designed to help you reinforce values and expectations and address deficiencies.

And don’t forget everyone’s favorite Roundtable Discussions with presenters to dive deeper into the content and get one-on-one feedback on ideas and challenges.

REGISTER TO ATTEND
It was the best of times, it was the worst of times, … and we all have a few stories to tell. The pandemic has thrown the profession for a loop, and we’re excited to be together. However, an in-person gathering may not be right for everyone. A decision to travel involves more than judging whether time away from family or business is feasible—there are other risks and benefits to calculate while considering the shifting restrictions to protect everyone’s safety. But, like every funeral, cremation, and cemetery business throughout this pandemic, CANA will find a way forward that meets the needs of registrants and complies with safety guidelines.

No dark and stormy nights here! Join CANA for the 2022 Cremation Symposium February 9-11 at The LINQ Hotel + Experience in Las Vegas. Visit goCANA.org/CANAconnect to be inspired by the sessions, get a taste of the Vegas experience, and register to join other innovative thinkers from across the profession.

ABOUT CANA

Consumer Attitudes Toward Online Deathcare Are Changing

Sun, 07 Nov 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Werthman
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Consumer Attitudes Toward Online Deathcare Are Changing

WHEELING, Ill.— (November 11, 2021) The past two years have seen a transformation in the way consumers talk about death and deathcare services, particularly online. Join industry leaders for a free webinar to better understand those changes and how evolving digital habits and consumer expectations will impact the way you offer services in the future: How Consumer Attitudes toward Online Deathcare are Changing, on Wednesday, November 17, 2021, 1pm CT.

What was once just convenient became necessary during months of pandemic lockdowns and shifting restrictions on gathering. Online shopping, virtual arrangements, memorial videos and other digital solutions provided connections to loved ones lost when travel was not an option. But, as eager as we all are to gather in person, families expect these virtual options to continue.

Deathcare is not alone in this shift. Across the board, COVID-19 impacted traditional interactions and created emerging opportunities: online shopping and purchases increased, and people joined meetings, lectures and performances all over the world from the comfort of their homes. The use of telemedicine, for example, increased by more than 30 percent as both consumer and provider attitudes opened up to the practice.

New solutions for funeral providers to connect with families are more important than ever. Listen in on a panel discussion with digital marketing experts from Foundation Partners Group, Astound Commerce and eFuneral. They’ll come ready with data and insights drawn from in-depth consumer conversations about online arrangements and associated support services over the past two years.

Learn more about the types of products and services today’s consumers look for to complement traditional deathcare services from:

Lee Senderov, Chief Marketing & Digital Officer of Foundation Partners Group
Scott Ankerholz, Vice President of Marketing at Foundation Partners Group
Sally Camm, Director Digital Engagement at Astound Commerce
Luke Frieberg, President of eFuneral

Get the data to meet your families’ expectations with new opportunities by joining us on Wednesday, November 17, at 1pm CT. Register for this free webinar here: goCANA.org/event/onlineattitudeswebinar
One hour of Academy of Professional Funeral Service Practice approved CE will be available for those who attend live.

ABOUT FOUNDATION PARTNERS GROUP

Orlando, Florida-based Foundation Partners Group is one of the industry’s most innovative providers of funeral services. The company owns and operates a network of more than 160 funeral homes, cremation centers and cemeteries across 20 states. Our organizational structure allows us to embrace and grow the legacies of the local funeral homes we acquire while leveraging economies of scale, a deep understanding of technology, and our ShareLife® customer experience-centered approach to deliver truly innovative and compassionate care to the families we serve. Visit www.foundationpartners.com to learn more.

ABOUT CANA

Have A Conversation With Codi Shewan

Fri, 05 Nov 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

HAVE A CONVERSATION WITH CODI SHEWAN

WHEELING, IL—Join Funeral Professionals Peer Support (FPPS) and the Cremation Association of North America (CANA) for a unique Peer Support Meeting. On Tuesday, November 16, 7pm CT, you’re invited to A Conversation with Codi Shewan – funeral director, consultant and author who took his years of experience in the funeral profession and now uses it to encourage people to re-define legacy and use that perspective powerfully, personally, and professionally.

In 2014, after two decades working in the death-care profession, Codi leapt from an executive position in corporate funeral services for a mission to redefine legacy. He's determined to enlighten people that a legacy is not something you leave but something you personify, each day of your life – and you can realize the power of your own positive influence while you're still here. That’s what Everyday Legacy: Lessons for Living With Purpose, Right Now – his book published last year – is about.

Codi will lead our conversation in November to help you connect with your funeral professional peers to both find support and inspire others. “We might be physically distant from one another right now, but that doesn’t stop us from taking advantage of the incredible technology that helps us stay connected. Will it be perfect? Maybe not, but you’re connecting to people that matter, at a time when connection matters. I promise that you’ll feel a little better afterwards, because people need people and we’re all in this together.”

Funeral Professional Peer Support (FPPS) successfully held its first U.S.-based meeting on Tuesday, June 22, 2021. Since then, FPPS and CANA have welcomed dozens to the monthly meetings held every Third Tuesday of the month.

“I think we have started something really special and inspiring for our industry,” said FPPS Founder Michael Dixon, whose organization is dedicated to breaking down barriers around conversations about the challenges of funeral service work.

“We want to change the way the funeral sector looks at mental health. We want individuals who request our help to have positive, helpful experiences so that we can retain good people in the funeral sector,” said Kim Zavrotny, FPPS Program Director and a funeral director at McComas Funeral Home in Maryland.

This conversation with Codi and any peer support meeting is open to anyone in the death care profession, in any role in the funeral home, cemetery or crematory, or at any stage in their career. Join your peers on Tuesday, November 16, 2021 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT GROUP

Funeral Professionals Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral industry professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

ABOUT CANA

CANA’s Cremation Symposium Returns!

Tue, 02 Nov 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’S CREMATION SYMPOSIUM RETURNS!

WHEELING, IL—For many people, CANA’s 2020 Cremation Symposium would be the final in-person industry conference they attended for months. The Cremation Association of North America has held the Cremation Symposium each February in Las Vegas, Nevada for over 20 years. Now, after a brief interruption in 2021, CANA is excited to announce the Cremation Symposium is planned for February 9-11, 2022 at The LINQ Hotel + Experience in Las Vegas!

The CANA Symposium is known for attracting some of the most innovative owners and managers in the profession. Packed into just a day and a half, the sessions bring a unique perspective to the business practices with professional event planners, innovative marketers, and those that ask the important questions. The participants are there to learn, but also to share their experiences and teach each other how to grow their businesses. The connections on the floor are just as valuable as the ideas from the stage.

That experience is at the heart of what makes CANA’s Cremation Symposium special. In our time apart, we’ve all learned a lot and have stories to tell. Now, CANA invites everyone to share their stories of successful adaptation and struggles alike. The 2022 Cremation Symposium theme is story and CANA is rewriting the Cremation Symposium for today’s cremation professional.

This February, the Symposium finds a new space and a new experience for these crucial conversations and connections you crave. Now that we can gather safely and enthusiastically, we want to make the most of it. The CANA Symposium has always been an intimate event, but for 2022 we are doubling down on the networking with more social events, long breaks and interactive sessions like Roundtables. Our emcee and presenters will embrace the Symposium's theme of storytelling—truly the best way to learn. They will have tips for engaging internal and external audiences, branding, and more to allow you the opportunity to practice and finetune your storytelling skills over a cocktail and in conversation.

Plus, suppliers are untethered from booths to learn and connect with practitioners through sessions designed to support their business growth as well. Without an exhibit hall, extra attention is given to the networking component, with time devoted to work and play. Alongside practitioners, suppliers can craft their story and get feedback realtime from clients and prospective clients alike while conducting business without a booth between them.

Mark your calendars for CANA’s 2022 Cremation Symposium: February 9-11, 2022. Registration opens on November 11, 2021 for attendees and suppliers with limited registrations available. Visit goCANA.org/CANAconnect to learn more.

ABOUT CANA

CANA Welcomes New Directors

Mon, 25 Oct 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA WELCOMES NEW DIRECTORS

WHEELING, IL—The Cremation Association of North America (CANA) welcomed new board members and recognized the service of others at the Annual Meeting of the Membership in August 2021. CANA’s membership elected two incumbent board members and three new directors as well as passing the gavel to new CANA President Archer Harmon.

ARCHER HARMON ELECTED PRESIDENT
Archer Harmon recently retired as Managing Director of Fairfax Memorial Funeral Home in Fairfax, Virginia. Since then, Harmon has joined CANA Past President Mark Matthews at Wiefels Cremation & Funeral Service in southern California as a funeral director. When asked what he wants to accomplish during his presidency, Harmon told American Funeral Director magazine that his focus is collaboration. “I want to have open dialogue with our members and other industries about what is best for CANA when it comes to guiding people at the pulse of cremation.”

ELECTED TO THE CANA BOARD
New to the CANA Board of Directors are three people with the knowledge and experience to keep CANA at the leading edge.
Dirk Bearden, Managing Director at Service Corporation International in Houston, Texas, has worked in the industry for more than nine years. “I serve on the CANA Board of Directors because I believe that cremation will continue to grow, and as an industry, we will struggle to provide an unparalleled experience without the appropriate tools and industry guidance.”
John Goobeck, Director of Operations of Park Lawn Group in Central Texas, has been in the funeral profession since 1979. Goobeck looks forward to bringing decades of experience as well as an open mind to the board to meet today’s challenges head on.
Sandra Walker, Vice President of Strategic Business for Fairmount Memorial Association in Spokane, Washington, joins the CANA Board after serving as President of the Washington Cemetery, Cremation & Funeral Association (WCCFA) and she looks forward to representing her home state’s experience on the board. “I will always view myself as a student of this profession. My thirst of knowledge and perfecting the skills needed for our profession is my greatest desire and I feel CANA has the educational tools and resources that helps me grow professionally. The membership base of CANA continues to grow because it is the leading association on a national level as far as resources, education and awareness. I am honored to serve on the Board and to get to be a small part of contributing to this vision.”

Lindsey Ballard of Ballard Sunder Funeral Home in Jordan, Minnesota and Ryan Wiseman of Porter Funeral Homes in Kansas City, Kansas were re-elected to serve a second term on the board. Kim Price, Vice President of Memory Glass, was re-elected for a second term as Supplier Liaison. Robert Hunsaker of Hunsaker Partners based in Decatur, Georgia was nominated to serve on the Executive Committee as Third Vice President.

CANA’s Board of Directors is complete with Shannon Asmus of the Vertin Company, CANA President Elect; Caressa Hughes of Service Corporation International, CANA First Vice President; Don Fritz of Cremation Society of Illinois, CANA Second Vice President; Michelle Canerot of Trust Advisors, Inc., CANA Treasurer; W. Scott Smith of All Texas Cremation, CANA Immediate Past President; William "Bill" Clark of Kootenay Enterprises Inc.; Denis Desrochers of Gregoire Desrochers; Joseph "J.P." Di Troia of Fresh Pond Crematory & U.S. Columbarium Co.; and, CANA Legal Counsel Lara M. Price of Sheehy, Ware, Pappas & Grubbs, P.C.

RETIRING BOARD
The Membership recognized several dedicated board members for their years of service: Robbie Pape of Service Corporation International, Erin Whitaker of Whitaker Funeral Home and Past President Elisa Krcilek completed their terms of service with CANA and will continue their leadership in our profession. Past President Gerald “Jerry” Sullivan of Cremation Society of Illinois who served the CANA board for more than 30 years, and Past President Mark Matthews Wiefels Cremation & Funeral Service were saluted for their long service to the association as directors, leaders, and advisors.

CANA is grateful for the dedicated service of its volunteer Board of Directors and all those who serve on its Advisory Groups. These leaders keep CANA informed, progressive, and collegial providing guidance to the association and to the profession.

ABOUT CANA

Families Prefer Experience Over Extravagance

Fri, 15 Oct 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Werthman
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

FAMILIES PREFER EXPERIENCE OVER EXTRAVAGANCE

WHEELING, IL—Today, it is more important than ever to understand the wishes of the people arranging the funeral and help them plan personalized tributes that honor the life lived. Join Passages International and the Cremation Association of North America (CANA) Thursday, October 28 at 1:00pm CT for a free webinar on the modern funeral and what today’s families value in their end-of-life planning.

Many people are familiar with funerals steeped in tradition, religion and culture. But as more people report being less affiliated with religion and more likely to live apart from the hometown culture, many people are discovering what their tradition can be. So what are the experiences that families are seeking? More importantly, how can you cater to these families?

You know that families will have the service they want, with or without you. Multiple studies show that consumers are focused on life lived, not the body. The experience families are seeking is practical, transformative, participatory and valuable according to CANA Insights research. Participating in the service is also valuable and ensuring the service reflects the values of the deceased is important.

On Thursday, October 28, Passages President Darren Crouch will give you a look into modern rituals and how to bring value to families at a free webinar on these Modern Funerals. One hour of Academy of Professional Funeral Service Practice approved CE will be available for those who attend live.

JSave your spot and register now for this free webinar on Thursday, October 28 at 1pm CT: goCANA.org/event/modernfuneralwebinar.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Passages International, Inc. has been leading the green sector of the funeral industry for 20 years, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. For more information on green funerals and their benefits visit www.aGreenerFuneral.org. For more information on Passages products visit www.PassagesInternational.com.

Virtual Connection With Colleagues and Glenda Stansbury

Mon, 11 Oct 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

VIRTUAL CONNECTION WITH COLLEAGUES AND GLENDA STANSBURY

WHEELING, IL—Funeral Professionals Peer Support (FPPS) and the Cremation Association of North America (CANA) welcomes Glenda Stansbury as facilitator of the October peer support meeting. Connect with your peers and chat with Glenda on Tuesday, October 19, 2021 at 8pm ET / 7pm CT / 5pm PT. This virtual meeting means that you can join us from any device, wherever you are!

As a professional educator, Glenda Stansbury is uniquely skilled for facilitating a peer support meeting. She spends her days connecting with people in all stages of their careers, from across the profession, united by a desire to serve their communities well. And this calling is hard, particularly with all we’ve faced for the last 20 months.

“Funeral professionals live their lives to say yes. To be accommodating. To move heaven and earth to meet the needs of every family” Glenda says. “So, the difficulty of having to look at a family and tell them that they cannot have the service that they planned and want is devastating. To be the bearer of the bad news that a grieving family cannot invite friends and family to join together as we always have, to hug, to hold hands, to cry together... It’s hard.”

Glenda Stansbury joins the October conversation facilitate open discussion on challenges funeral professionals face on the job, and also at home. So, for anyone who works for a funeral home, cemetery, or crematory serving the public or supporting those who do, including students, apprentices, and interns – join us!

For those who encountered confusion and difficulty with the September meeting, CANA sincerely apologizes. We have worked out the kinks and look forward to welcoming you to the regular meeting, with a fresh Zoom link. Join your peers on Tuesday, October 19, 2021 at 8pm ET / 7pm CT / 5pm PT via Zoom link at goCANA.org/peersupport.

ABOUT FUNERAL PROFESSIONALS PEER SUPPORT GROUP

Funeral Professionals Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral industry professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

ABOUT CANA

CANA Hosted Innovators In Seattle For 103rd Convention

Mon, 23 Aug 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA HOSTED INNOVATORS IN SEATTLE FOR 103RD CONVENTION

WHEELING, IL—Inspired by the enthusiasm of its members, the Cremation Association of North America decided to host the 103rd Annual Cremation Innovation Convention in-person this August 11-13, 2021 in Seattle, Washington. As valuable as the virtual connections of the last year have been, the sound of more than 200 people talking, laughing, and enjoying each other was a wonderful return.

CANA’s Conventions are known for attracting a small group of people for fun, food and drink, learning, and networking centered around cremation. Staff made special effort to balance the need for safety with the need to connect, choosing to bring quality over quantity. With just 45 exhibits and “just right” attendance numbers, CANA welcomed innovative thinkers, engaging presenters, generous sponsors, and cremation leaders that were ready to come together.

“We all had our ways to manage the risk. All CANA and venue staff, including myself, wore masks consistently. Some others wore masks, most didn't. Some of us had yellow caution labels on our name badges, but most had green labels inviting hugs and handshakes,” explained Barbara Kemmis, CANA Executive Director. “Eighteen months after the 2020 Cremation Symposium, words cannot express how wonderful it felt to reconnect with the 240 people who joined us.”

Others agreed. When asked what the highlight of the event was, people replied that gathering together was it. “It was great finally being able to be around our colleagues again in person!” said one survey respondent, echoing the feedback of others reveling in time together. “I really enjoyed how much people were willing to share information about their experiences. It was an amazing learning opportunity for me.”

Since CANA Conventions keep presentations, exhibits, food and drink in one room, no one missed out on the fun of reconnecting. Companies exhibit looking for leads and sales – which were made – but often to connect with customers and develop a relationship. CANA’s Exhibitors considered this a “productive convention… time well spent.” Plus, CANA welcomed 12 new exhibitors who could take advantage of the intimate space to connect with decision-makers both on the floor and on the stage with added programming devoted to highlighting supplier products, services, and recent innovations.

As always, the education presentations drew crowds with excellent content on all things cremation. Robbie Pape inspired leaders to Own It! in the keynote, followed by Leili McMurrough’s insights on the modern workforce, closing with roundtables with innovators to share and listen on challenges and solutions from the field. The second day was packed with solutions for permanent memorialization from Robert Hunsaker and Dr. Lynn Gibson, groundbreaking research by Homesteaders Life and CANA delivered by Barbara Kemmis, and a panel discussing local trends with Char Carpenter Barrett discussing home funerals, Katrina Spade on natural organic reduction, and Sandra Walker on alkaline hydrolysis and making these ideas work in the funeral home and cemetery facilitated by Glenda Stansbury. Each presentation brought new energy to the room and engaged attendees with new ideas.

CANA knows not everyone is ready to reconnect in-person. The decision to travel involves more than judging whether time away from family or business is feasible—there are other risks and benefits to calculate while considering the shifting restrictions to protect everyone’s safety. But, like every funeral, cremation, and cemetery business throughout this pandemic, CANA was proud to host an event for those who could join us.

Now, association leadership turns its attention to the 2022 Cremation Symposium at The LINQ Hotel + Experience on the Las Vegas Strip. This Symposium will break the mold of previous events and be reimagined for cremation innovators looking for the latest ideas and trends. Save the date to join us for a new experience coming February 9-11, 2022. Or, keep on the lookout for details about CANA’s 104th Cremation Innovation Convention in Atlanta, Georgia in August 2022! Find more information at goCANA.org/education

ABOUT CANA

CANA COCP Resumes Limited In-Person Trainings

Tue, 27 Jul 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA COCP RESUMES LIMITED IN-PERSON TRAININGS

WHEELING, IL—The gold standard in crematory operations certification resumes in-person training programs starting August 2021. The Cremation Association of North America (CANA) was the first to offer Crematory Operator Certification more than 30 years ago and continues to be the market leader in cremation certification and training.

CANA’s Online Certification program, launched in 2017, was a valuable resource during the height of the pandemic. When travel was limited and funeral professionals were overwhelmed with work, the online and on-demand program enabled more people to earn their crematory operations certification than ever before. This interactive, online and on-demand certification provided a convenient, self-paced option to accommodate busy schedules.

Now that many pandemic restrictions are loosening, CANA has added four in-person COCP trainings to meet pent-up demand.

Seattle, WA – August 11: Tom Krowl of Cremation Systems and Dave Daniels of law firm Elguindy Meyer & Koegel APC will bring their expertise to the first in-person training of 2021. Certification registrants are invited to stick around for CANA’s 103rd Cremation Innovation Convention happening the same week in the same hotel!

Elkridge, MD – September 15: John Mitchell of IR Environmental and Wendy Wiener of WRW Legal, PLLC gather on the opposite coast to lend their knowledge to provide necessary training to the many funeral professionals who need certification near and far.

Albany, NY – October 12: Offered in partnership with the New York State Association of Cemeteries (NYSAC), Larry Stuart, Jr. of Cremation Strategies & Consulting and Dave Daniels provide New York State-specific instruction to meet the needs of New York cemeterians and cremationists in accordance with the regulations from the New York State Division of Cemeteries.

Houston, TX – November 5: Larry Stuart, Jr. and Wendy Wiener wrap the year at Commonwealth Institute of Funeral Service with a training that’s open to students and professionals alike.

Registration is $595 but CANA Members, students, and service members receive discounts on this valuable training! See all of CANA's certification programs—including pet and alkaline hydrolysis options—on the CANA website: http://www.cremationassociation.org/COCP.

ABOUT CANA

Exhibitors Featured at CANA’s 103rd Convention

Tue, 27 Jul 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

EXHIBITORS FEATURED AT CANA’S 103RD CONVENTION

WHEELING, IL—The Cremation Association of North America (CANA) helps put funeral suppliers center stage at the 103rd Cremation Innovation Convention. When asked what they’re looking forward to at CANA’s Convention this August, survey respondents voted the exhibit floor second only to what they learn from the presentations. CANA Conventions attract people who know how to make cremation a success, and the suppliers attending this year will not disappoint.

CANA’s Convention prioritizes connection between attendees and exhibitors by putting programming and exhibits in the same room. That way, everyone gets to experience the inspiring education sessions, networking opportunities, and the open bar together! “CANA’s Convention places exhibitors at the heart of our event in a way no other organization does,” said Kim Price, CANA Supplier Liaison and Vice President of Memory Glass. “This year, we are incorporating more new ideas to make sure exhibitors are central to convention activities.”

“Due to the pandemic, we’re limited in the number of exhibitors we can have—about half of CANA’s normal hall—so we’re finding new ways to bring exhibitors and attendees together,” added CANA Executive Director Barbara Kemmis. “We have dedicated time for one-on-one appointments, gamified interactions to award points for conversation, and hosted tables to facilitate introduction and networking.”

Larry Stuart, Jr., emcee of the CANA Convention and former CANA Supplier Liaison, will lead a special session dedicated to highlighting suppliers’ experience during the pandemic. In a similar session previously featured at CANA’s Cremation Symposium, attendees shared the ideas that took their business to the next level. Now, Larry will lead a presentation of the innovative solutions suppliers developed during the pandemic that met the needs of their customers and their company and made them stronger today.

Exhibitors at CANA’s 103rd Cremation Innovation Convention

Exhibiting Company	Location
Biondan North America Inc.	Toronto, Ont.
Bio-Response Solutions, Inc.	Danville, Ind.
C&J Financial, LLC	Rainbow City, Ala.
Church & Chapel Metal Arts, Inc.	Chicago, Ill.
Core Scientific	Cary, Ill.
Cremation Recycling, a division of Mid-States Recycling & Refining	Des Plaines, Ill.
Cremation Systems	South Holland, Ill.
Crowne Vault/Cressy Memorial	Mishawaka, Ind.
Domani Preneed	Orem, Utah
Domanicare	Orem, Utah
eFuneral	Des Moines, Iowa
Eterneva	Austin, Texas
Frigid Fluid Company	Northlake, Ill.
FT the Americas (Facultatieve Technologies)	Medina, Ohio
Full-Circle Aftercare	Layton, Utah
Funeral 365	Montreal, Que.
Funeral Innovations	West Des Moines, Iowa
Garfield Refining	Philadelphia, Penn.
Implant Recycling L.L.C.	Sterling Heights, Mich.
Kelco Supply Company	Big Lake, Minn.
KMI Columbaria	Vista, Calif.
Kyber Columbarium and Consulting	Maidstone, Ont.
Legacy Touch	Lee's Summit, Mo.
Matthews Environmental Solutions	Apopka, Flo.
Memory Glass, LLC	Goleta, Calif.
Memory Pearls	Honolulu, Ha.
Messenger LLC	Auburn, Ind.
MorTrack by Cairnstack Software	Littleton, Colo.
National Guardian Life Insurance Company (NGL)	Madison, Wisc.
New Memorials Direct	Gig Harbor, Wash.
Noble Metal Solutions	Indianapolis, Ind.
OpusXenta	Fort Worth, Texas
Parting Pro	Torrance, Calif.
Parting Stone	Santa Fe, N. Mex.
Precious Metal Refining Services, Inc. (PMRS)	Barrington, Ill.
Reflections Urns & Memorials	Traverse City, Mich.
Resomation America	Minneapolis, Minn.
Ring Ring Marketing	Las Vegas, Nev.
Starmark Cremation Products	Richmond, Ind.
Starry Night Glass Art	Stanwood, Wash.
The Dodge Company	Billerica, Mass.
Turn It Green	Spring Valley, Calif.
UPD Urns	Dallas, Texas
US Cremation Equipment	Orlando, Flo.
Vischer Funeral Supplies, Inc.	Lykens, Penn.

CANA is building a convention that’s worth the trip, but the association knows it’s not right for everyone. While restrictions around gatherings are lifting, a decision to travel involves more than judging whether time away from family or business is feasible. CANA continues to keep the health and safety of all attendees paramount, but will be glad to welcome vaccinated registrants unmasked and loosen social distancing requirements in accordance with Washington regulations.

ABOUT CANA

Program Announced for CANA’s 103rd In-Person Cremation Innovation Convention

Mon, 28 Jun 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PROGRAM ANNOUNCED FOR CANA’S 103RD IN-PERSON CREMATION INNOVATION CONVENTION

WHEELING, IL—You can always count on the CANA Convention for fun, networking, and content centered around cremation. When asked what they’re looking forward to at CANA’s 103rd Cremation Innovation Convention, survey respondents voted CANA’s innovative cremation programming as the most valuable part of their experience: “Good education – I always learn something new at CANA!” Your experience this August will live up to the hype.

“Keep the ‘out of the box’ thinkers and speakers presenting! I love new ideas!” Not to disappoint, convention planners have created a schedule of dynamic presenters, engaging roundtables, and practical solutions. More than any other year, CANA’s 103rd Convention puts peer connection first to share experiences, ideas, and skills from all over North America.

Larry Stuart, Jr. emcees the event and brings his boisterous energy center stage to keep everyone engaged and on their toes. “I was honored to speak at CANA’s Virtual Convention, but nothing could compare to my excitement to be back in-person with the 103rd Convention!” Larry brings his years of experience and enthusiasm for all things cremation to a lineup of exciting sessions:

Robbie Pape has led leadership workshops, headlined conferences, and inspired countless people with motivational presentation grounded in practical tips. After a challenging year, Robbie returns to the CANA stage to reflect on what we’ve overcome and how we can meet future challenges with intention and energy to own what happens in our lives.

Leili McMurrough’s experience is unparalleled as Director of Worsham College, Co-Owner of McMurrough Funeral Chapel, not to mention she’s a licensed attorney in addition to being a licensed funeral director and embalmer. As someone who educates future funeral professionals, she is keyed into what your staff need to succeed in the workplace and how you can hire and retain today’s employee.

As always, CANA will feature its latest research, this year with cremation rate statistics from 2020. Practitioners will make up a panel reflecting on what CANA’s Annual Statistics Report says, what it means for their business, and how they are planning for what’s to come.

Featuring local innovation, CANA brings three Washington practitioners of alternative forms of disposition with stories of how they make their business a success: Char Carpenter Barrett represents home funerals and green burial, Katrina Spade will talk about natural organic reduction, and Sandra Walker covers adding alkaline hydrolysis options to a traditional combo business.

Not to be outdone, a CANA Members Robert Hunsaker and Lynn Gibson will share their progressive cremation memorialization ideas that embrace ecology and green living.

Plus roundtable sessions will allow you to connect with these ideas as you get feedback on your business and challenges with fellow cremation colleagues.

CANA is building a convention worth the trip, but the association knows it’s not right for everyone. A decision to travel involves more than judging whether time away from family or business is feasible—there are other risks and benefits to calculate while considering the shifting restrictions to protect everyone’s safety. CANA looks forward to reuniting around engaging programming, innovative exhibitors, and good company.

Register for CANA’s 103rd Cremation Innovation Convention at goCANA.org/CANA21!

ABOUT CANA

Beyond Green: What Is Fair Trade And Why Should You Care?

Mon, 21 Jun 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Werthman
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

BEYOND GREEN: WHAT IS FAIR TRADE AND WHY SHOULD YOU CARE?

WHEELING, IL—Fair trade is about more than just the environmental impact of making and selling products. It is a global movement focused on putting people and planet first. Darren Crouch, Founder and CEO of Passages International, leads a webinar on June 30, 2021 to show how your firm can join this movement and appeal to the growing number of eco-conscious families in your community.

A recent study by IBM Institute reveals that 40% of consumers make purchases based on ethics, beliefs, and personal values, which includes environmental sustainability and ethical manufacturing practices, and products made without considering these values are often unappealing and impractical.

According to Fairtrade International, there are over 1,800 producer organizations representing 1.7 million farmers and workers worldwide, growing and selling more than 35,000 products in 145 countries. While you’re familiar with fair trade bananas, cocoa, coffee, tea and flowers, there are fair trade funeral service products available including urns, cremation containers and caskets, too. That recognizable symbol in your catalog shows that you care and provide valuable options to eco-conscious families.

You already incorporate green principles by recycling your post-cremation metals, offering environmentally friendly scattering tubes and providing sustainable options for services. So, how can you go beyond green and set yourself apart from your competition by supporting fair trade?

Join Passages International and CANA for a one-hour webinar on June 30, 2021, at 1:00pm CT and learn how to appeal to your eco-conscious families and get the edge in your market.

We'll cover:

what fair trade is;
the ten principles of fair trade;
the benefits of fair trade to the environment, your business, the community and your customers;
what fair trade products exist in the funeral profession and how to communicate their value to your customers;
how to merchandise and sell fair trade products.

One hour of Academy of Professional Funeral Service Practice approved CE will be available for those who attend live.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL

Peer Support Meeting For Funeral Professionals, By Funeral Professionals

Mon, 14 Jun 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

PEER SUPPORT MEETING FOR FUNERAL PROFESSIONALS, BY FUNERAL PROFESSIONALS

WHEELING, IL—Share personal experiences and connect with people who understand what you encounter every day. Join your colleagues in funeral service for the first Peer Support Meeting in the US from Funeral Professional Peer Support (FPPS) on Tuesday, June 22, 2021 at 8pm ET / 7pm CT / 5pm PT.

In 2020, the mounting workload, the distance from peers, and the extraordinary demands of funeral service during a pandemic conspired to make a challenging job even more difficult. Funeral professionals serve their communities during some of most distressing moments those families will face—and these workers may carry the effects of their service well beyond the workplace. Now, because of COVID-19, the stress these professionals face every day has been made even more obvious, and their ability to take time away has become even harder.

To help funeral professionals reconnect with colleagues, FPPS is hosting the first-ever peer support meeting based in the US. Sponsored by the Cremation Association of North America (CANA), this meeting is open to anyone who serves their communities by providing care to the grieving. That includes everyone from the front office to the back room, chapel to gravesite, suited to coveralls—and anyone in-between. This peer support meeting provides a space to connect in a meaningful way.

In order to maintain your privacy, registration is not required. Simply mark your calendar for June 22, 2021 and visit goCANA.org/peersupport to grab your Zoom link and access the meeting. No CE is available because the focus is purely on connecting with other funeral service professionals. You do not need to be a CANA Member to participate.

Begun in Ottawa, Ontario in 2018, Funeral Professional Peer Support aims to change the way funeral service approaches mental health in our industry. FPPS wants to turn the search for professional support into a positive experience and help retain good people in the funeral industry. CANA is proud to host what is hopefully the first of many of these meetings, and you are invited to be a part of this movement as it spreads throughout the world!

Roy Ellis, a therapist with 30 years of experience helping people encountering death, grief, and trauma, will open the meeting with a brief discussion on burnout, resiliency, compassion fatigue, secondary trauma, and other factors that can impact the emotional well-being of a funeral professional. After that, the floor is open to you and your peers to share, listen, and support one another..

Learn more about what you can expect from this meeting at goCANA.org/peersupport. Make note of your meeting link and join your peers on Tuesday, June 22, 2021 at 8pm ET / 7pm CT / 5pm PT.

ABOUT FUNERAL PROFESSIONAL PEER SUPPORT GROUP

Funeral Professional Peer Support Group is committed to providing support, healing, education and knowledge to funeral professionals. They promote wholeness and wellness by uniting funeral industry professionals through a Canada-wide network of regional organizations offering support, information and resources within their community.

ABOUT CANA

Discounted CANA Certification Honors Military Service Members

Mon, 24 May 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

DISCOUNTED CANA CERTIFICATION HONORS MILITARY SERVICE MEMBERS

WHEELING, IL— The Cremation Association of North America (CANA) is proud to honor active and veteran military service members with discounted registration on its Crematory Operations Certification Programs.

As cremation rates continue to climb, capable crematory operators are more valuable than ever. Since cremation operations is an entry point for many to the funeral service profession, CANA’s discount is a valuable effort to support both the industry and the men and women who have served our country. CANA was inspired by the launch of the new initiative, Journey to Serve, to make death care more accessible to service members transitioning to new career paths.

Now, CANA is making that career transition a little easier by offering discounted registration for the Cremation Association of North America Crematory Operations Certification Program™ (CANA COCP™) for all military service members. But this is not limited to US military—members and veterans of the Canadian Armed Forces can receive the same discount. Plus, membership with CANA is not a requirement to take advantage of this special pricing.

The first to take advantage of the new initiative, one non-member in Tucson, Arizona, was grateful to the association for this steep discount, saying “Thank you so much, this really helps us.” Now, more businesses can benefit from the commitment of service members and the expertise of CANA’s Crematory Operations Program. The CANA COCP meets the certification requirement of 19 states and also fulfills CE obligations in many states and provinces.

This discount applies to both the original Crematory Operations Certification Program (COCP) as well as the new COCP+AH program that provides specialized instruction on flame cremation and alkaline hydrolysis. Participants can earn their certification in-person at an upcoming training or online and on-demand—either way, registrants experience a lively and fun mix of expert lecture, technology, animation, and interactive exercises!

Learn more about the CANA COCP and take advantage of the first online, on-demand cremation-first curriculum: goCANA.org/COCP.

With thanks and support to all active and veteran service members from everyone at CANA.

ABOUT CANA

Registration Now Open for CANA’s 103rd In-Person Cremation Innovation Convention

Mon, 17 May 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

REGISTRATION NOW OPEN FOR CANA’S 103^RD IN-PERSON CREMATION INNOVATION CONVENTION

WHEELING, IL—CANA Conventions are known for fun, intimacy, lots of food and drink, and networking centered around cremation. While the association has held these crucial conversations virtually since the pandemic began, nothing compares to the opportunity to connect face-to-face. During the challenges of 2020, CANA held a successful virtual convention attracting record-breaking numbers of attendees to what was the first of many events. This year, the association and its leadership see a path to connecting in-person safely.

Inspired by the enthusiasm of its members, CANA has decided to host the 103^rd Annual Cremation Innovation Convention in-person this August. To balance the need for safety with the need to connect, the 103^rd Convention will be smaller and emphasize quality over quantity.

Within physical distancing requirements, the CANA Convention will feel like the familiar place that death care professionals gather to learn, network, and catch up with innovative solutions from exhibitors. “Recently, I was honored to serve on a panel at the national Casket and Funeral Supply Association of America in Indianapolis,” said CANA Executive Director Barbara Kemmis. “We met in person, ate a meal together, even shook hands, hugged while masked, and took a selfie. There were some negotiations about vaccine status and comfort level wearing masks, but overall it was remarkably familiar and comfortable. CANA is listening and learning about what death care professionals need as we plan the 103^rd CANA Annual Innovation Convention in August in Seattle.”

CANA is building a convention for those who want to come, but the association knows it’s not right for everyone. A decision to travel involves more than judging whether time away from family or business is feasible—there are other risks and benefits to calculate while considering the shifting restrictions to protect everyone’s safety. But, like every funeral, cremation, and cemetery business throughout this pandemic, CANA will find a way forward that meets the needs of registrants and complies with safety guidelines.

Seattle offers opportunities to explore the outdoors with three national parks within a day trip, the famous open-air Pike Place Market, beautiful vistas from the Space Needle, and other walkable city sights.

Mark your calendars for CANA’s 103^rd Cremation Innovation Convention and keep your eye out for details about what CANA is doing to be both fun and safe. Registration for attendees and exhibitors is now open at goCANA.org/CANA21!

ABOUT CANA

CANA Announces Pandemic Cremation Data & 2030 Predictions

Sat, 01 May 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA ANNOUNCES PANDEMIC CREMATION DATA & 2030 PREDICTIONS

WHEELING, IL—The Cremation Association of North America (CANA) has just released its latest Annual Statistics Report featuring final 2019 cremation data, newly released 2020 data, and projections to 2025 and 2030. The report contradicts anecdotal predictions that the cremation rate surged during the pandemic, demonstrating instead that it followed a predictable trend.

CANA is committed to gathering accurate and comprehensive cremation statistics to serve the needs of the death care industry and consumers. In collecting 2020 data, the association obtained figures from state and provincial governments in the United States and Canada. Where information could not be provided, CANA’s statistics consultant conducted a regression analysis to develop five projection models based on more than 20 years of data. Projected cremation rates reported are an average of this analysis. CANA’s Annual Report on cremation is regarded as the most reliable and current available today.

2020—A YEAR OF UNPRECEDENTED CREMATION NUMBERS AND PREDICTABLE GROWTH RATE
In the Annual Report, CANA announces that the 2020 U.S. cremation rate of 56.1% was an increase of 1.5% over the 2019 rate of 54.6%. This is well within the rate as previously anticipated by the association. Over the past 50 years, CANA statisticians have seen cremation rates follow a predictable growth curve, and 2020 was no different. Hypotheses that the cremation rate would spike in response to social distancing and increased deaths does not hold true.

“If you are a funeral home or crematory operator you should take a good look at the data,” recommended Thomas J. Anderson of Funeral Director Daily. “Many of us thought that the anecdotal information we were getting from the Covid-19 pandemic would lead to a fast ramp-up of cremation dispositions. Looking at CANA’s report, it appears that did not happen, and you should take that into consideration when working on your future budgets.”

While the growth rate held steady, the number of cremations did surge. In 2020, the U.S. death numbers increased by nearly 500,000 over 2019, or 900%. Of those excess deaths, 321,000 resulted in cremation. In Canada, deaths increased by roughly 20,000 or 300% from 2019, more than 15,000 of which were cremations. CANA Members and crematories were busier than ever, but that was to be expected with the greater than normal deaths.

2030 PROJECTIONS
CANA predicts that the steady growth rate will continue, with cremation averaging roughly 1.5% nationally each year and varying in state and local markets. Past reports looked in-depth at when cremation reaches a tipping point and growth increases quickly, and when the rate begins to plateau. In 2025, CANA predicts the U.S. cremation rate will reach 65.2% and 72.8% in 2030. In Canada, where the cremation rate grows an average of 1.1%, 2025 is predicted at 76.8%.

The association’s statistics consultant believes that we can anticipate lower death and cremation numbers over the coming years—because many of the additional 2020 deaths were premature—but that the cremation rate will continue to follow predicted trends. As CANA has noted in prior years, only new consumer preferences, such as body donation and green burial, are likely to impact cremation growth regionally or nationally.

ABOUT CANA RESEARCH
The Cremation Association of North America (CANA) has been tracking national cremation statistics in the U.S. and Canada since our founding in 1913. Based on this data, CANA creates annual statistics reports to document consumer preferences and measure the steady growth of cremation rates across North America. CANA Research is often used by the media to shape their articles and by CANA’s members to guide their future business plans. For more information on CANA’s statistics, visit goCANA.org/IndustryStatistics.

CANA Members can read the full report in the most recent edition of The Cremationist or log in to goCANA.org/CremationistMagazine.

ABOUT CANA

Leverage Cremation Trends to Your Advantage

Thu, 15 Apr 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Werthman
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Leverage Cremation Trends to Your Advantage

Cremation has always been an option to help families extend the timeline for coming together to celebrate the life of a loved one. With gathering restrictions and travel difficulties, the pandemic caused many families to consider cremation for the first time. Join industry leaders from Foundation Partners Group, Precoa and Matthews for an interactive discussion on Meeting Families Where They Are: How to Leverage Cremation Trends to Your Advantage, a new webinar on Wednesday, April 28, 2021, 1pm CT.

It was initially hoped that COVID-19 pandemic lockdowns would only last a few weeks—but it has now been one year since they began. While funeral directors across the country quickly pivoted to online arrangements and streaming services, they faced a fundamental shift in the way the families they serve think about the final disposition and memorialization of loved ones. With fears of infection, gathering restrictions, and the reality of delayed memorials, many families chose cremation to provide options when tradition was curtailed.

Now, we as funeral professionals must leverage the new cremation trend to deliver the best value to families while positioning our businesses for growth and success in 2021 and beyond. Is your current business model in sync with these changing consumer expectations and new realities? Does your service mix and pricing ensure continued profitability?

Discover some of the best tools and strategies to fine-tune all aspects of your business from these industry leaders:

Thomas Kominsky, Senior VP & CFO, Foundation Partners Group
Meredith Waterston, Funeral Director, Cremation Society of Minnesota
Angelique Simpson, Professional Development Director-West, Matthews Aurora Funeral Solutions
Ken Pearce, Market Leader-Idaho/Eastern Region, Foundation Partners Group
Tyler Anderson, VP-Business Development, Precoa
Kent Robertson, President & Chief Operations Officer, Foundation Partners Group

Jason Widing, the Foundation Partners Group’s VP-Business Development, will facilitate the discussion as these experts cover financing and how to keep your business financially fit; best practices for selling cremation preneed; merchandising, staff training and service options for evolving consumer demands; and the importance of operational planning to get your business ready for even higher cremation rates. You’ll also hear from two frontline funeral directors on how they have anticipated and adapted to the needs of families.

Meet your families where they are and gain strategies to position your business for growth by joining us on Wednesday, April 28, 1pm CT. Register for this free webinar here: goCANA.org/event/leveragecremationtrends

ABOUT FOUNDATION PARTNERS GROUP

ABOUT CANA

Join CANA’s Final Crucial Conversation On April 14!

Wed, 07 Apr 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

JOIN CANA’S FINAL CRUCIAL CONVERSATION ON APRIL 14!

WHEELING, IL—Pandemic Lessons on Preneed and Aftercare, the fourth and final entry in CANA’s Art and Science of Cremation: Crucial Conversations Virtual Series series, goes live on Wednesday, March 14, at 1 pm CT. Along with facilitators Jon Lefrandt (Domanicare), Alex McCracken (Funeral Innovations), and Mitch Smith (eFuneral), you’re invited to gain insights into how the pandemic has affected trends in preneed and aftercare along with your fellow preneed sales agents, counselors, and funeral directors.

The facilitators will begin with quick insights into the shifting landscape around funeral planning, aftercare, and preneed sales and finding strategies to take advantage of current trends. The ensuing roundtable conversations will focus on the opportunities that a comprehensive aftercare program offers during and after a pandemic; using digital marketing as a means to reach people in the community, open up conversations, and build connections; and how funeral planning trends have impacted preneed before and during COVID—and how it will continue to impact the post-COVID era.

“This is a welcoming, committed, and supportive group of people tackling issues that matter,” said Denis Desrochers, CANA Board Member and member of the Symposium Planning Advisory Group. If you’ve never been to a CANA event, this is a whole new way to meet. This space is designed to be progressive, practical, professional—and comfortable!

Thanks to the generosity of series sponsors Dignity Memorial and Implant Recycling, registration is free for CANA Members and just $15 for non-members. The preneed and aftercare conversation is sponsored by Homesteaders, OpusXenta, and National Guardian Life (NGL). 1.0 CEU is available from the APFSP. Be sure to attend—recordings will not be available.

goCANA.org/crucialconversations

ABOUT CANA

CANA’s Third Crucial Conversation To Focus On Business Trends And Opportunities

Thu, 01 Apr 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’S THIRD CRUCIAL CONVERSATION TO FOCUS ON BUSINESS TRENDS AND OPPORTUNITIES

WHEELING, IL—Tools to Generate New Business, the third session in CANA’s Art and Science of Cremation: Crucial Conversations Virtual Series series, goes live on Wednesday, April 7, 1 pm CT. Along with facilitators Stephen Carter (OpusXenta), Nick Grant (eFuneral), and Ashley Johnson (Death Doula and End of Life Educator), you’re invited to join fellow owners and managers of funeral homes, crematories, and combos to investigate new trends in deathcare and the opportunities that can set your business apart.

It only takes an hour out of your workday to connect with colleagues in a meaningful way. The virtual conversation series was designed to bring practitioners together to talk about a topic that matters to their businesses. Subject experts Carter, Grant, and Johnson will speak briefly to introduce themselves and their area of expertise before they join participants in a roundtable-style discussion, sharing challenges and solutions among colleagues.

The facilitators will begin with quick insights into tools that can help you develop new business. Roundtable conversations will focus on exploring different technologies in cremation and how they relate to your everyday business operations; acquiring web traffic and enhancing your firm’s digital presence; and the ways in which death doulas can be used to empower, educate, and encourage your cremation families.

Coming up: The final conversation in the series will cover Pandemic Lessons on Preneed and Aftercare on Wednesday, April 14, 1 pm CT. Preneed sales agents, counselors, and funeral directors can examine the shifting landscape around funeral planning, aftercare, and preneed sales and find strategies to take advantage of current trends. Facilitated by Jon Lefrandt (The Domani Group), Alex McCracken (Funeral Innovations), and Mitch Smith (eFuneral).

Thanks to the generosity of series sponsors Dignity Memorial and Implant Recycling, registration is free for CANA Members and just $15 for non-members. 1.0 CEU is available from the APFSP. Be sure to attend— recordings will not be available. Event details and registration are available at goCANA.org/crucialconversations

ABOUT CANA

Join CANA’s Second Crucial Conversation on March 31!

Tue, 23 Mar 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

JOIN CANA’S SECOND CRUCIAL CONVERSATION ON MARCH 31!

WHEELING, IL—Planning, Training, and Efficiency in Crematory Operations, the second entry in CANA’s Art and Science of Cremation: Crucial Conversations Virtual Series series, goes live on Wednesday, March 31, 1 pm CT. Along with facilitators Larry Stuart, Jr. (Cremation Strategies & Consulting), Tom Krowl (Cremation Systems), and Lindsey Ballard (practitioner), you’re invited to review best practices and maximize efficiencies in crematory operations with other crematory operators and managers.

It only takes an hour out of your workday to connect with colleagues on topics that matter to you. The virtual conversation series was designed to bring practitioners together to talk about a topic that matters to their businesses. Subject experts Stuart, Krowl, and Ballard will speak briefly to get the ball rolling before they join participants in a roundtable-style discussion, sharing challenges and solutions among colleagues.

The facilitators will begin with quick insights into strengthening your crematory operations. Roundtable conversations will focus on crematory maintenance, permitting, zoning, and supply; special cases, policies and procedures, and training; and adding alkaline hydrolysis to your service offerings.

Two future conversations in the series will cover other topics:

Tools to Generate New Business continues the series on Wednesday, April 7, 1 pm CT. Owners and managers of funeral homes, crematories, and combos can come together to investigate new trends in deathcare and the opportunities that can set your business apart. Marketing, technology, death doulas… oh my! Facilitated by Stephen Carter (OpusXenta), Nick Grant (eFuneral), and Ashley Johnson (practitioner).
Pandemic Lessons on Preneed and Aftercare concludes the series on Wednesday, April 14, 1 pm CT. Preneed sales agents, counselors, and funeral directors can examine the shifting landscape around funeral planning, aftercare, and preneed sales and find strategies to take advantage of current trends. Facilitated by Jon Lefrandt (The Domani Group), Alex McCracken (Funeral Innovations), and Mitch Smith (eFuneral).

“CANA strives to serve the industry with meaningful interaction between professionals, even though circumstances have made that especially challenging over the past year,” said Barbara Kemmis, CANA Executive Director. “This is a whole new way to experience a CANA event, but our focus, as always, will be on encouraging the progressive and practical exchange of information in a comfortable environment.”

Thanks to the generosity of series sponsors Dignity Memorial and Implant Recycling, registration is free for CANA Members and just $15 for non-members. The crematory operations conversation is sponsored by Garfield Refining. 1.0 CEU is available from the APFSP. Be sure to attend— recordings will not be available. Event details and registration are available at goCANA.org/crucialconversations

ABOUT CANA

Funeral Service Fdn & ICCFA Educational Fdn Team up to Launch Veteran Recruiting Initiative

Tue, 23 Mar 2021 04:00:00 GMT

For Immediate Release

Funeral Service Foundation ICCFA Educational Foundation
Media Contact: Kelly Manion Media Contact: Tim Hutchinson
Phone: 262-814-1574 Phone: 703-391-8400
Email: kmanion@funeralservicefoundation.org Email: tim@iccfa.com

Funeral Service Foundation and ICCFA Educational Foundation Team up to Launch Veteran Recruiting Initiative, Benefitting Entire Deathcare Profession

Entitled “Journey to Serve,” the initiative launches on April 22 with a live virtual event featuring a keynote from Value of a Veteran CEO on “Why Hiring Vets Makes Good Business Sense.”

Nationwide (March 22, 2021) – Connecting mission-driven veterans to a profession that is driven by a mission to serve is at the heart of the joint collaboration between the ICCFA Educational Foundation and the Funeral Service Foundation. The two non-profit organizations have teamed up to launch “Journey to Serve,” an initiative aimed at recruiting veterans for employment throughout the deathcare profession.

“Our two organizations came together to address an ongoing challenge that funeral service professionals continue to face: recruiting and retaining capable, focused staff,” said Foundation Chair Anthony Guerra and ICCFA Educational Foundation President Jim Price in a joint statement. “Military veterans embody the same strength of character that so often defines a funeral service professional. Through ‘Journey to Serve,’ we are honored to connect veterans with meaningful work that aligns with the values at the core of their military service, and at the same time, provide the profession with the tools and resources to recruit and retain talented employees.”

Funded equally by both foundations, and endorsed by ICCFA and NFDA, the initiative features tools and resources to aid in veteran recruitment on a local, regional and national scale. A promotional video offers a sneak peek: https://vimeo.com/525202203

Virtual Kick-Off

Funeral professionals are invited for a first look at the initiative during a virtual kick-off event at 1 p.m. CST on April 22. Lisa Rosser, CEO of The Value of a Veteran will deliver a keynote on “Regard, Recruit, Retain: 5 Reasons That Hiring Veterans Makes Good Business Sense – And How to Find Great Hires.” Registered event attendees will receive a free PDF copy of Rosser’s book “The Guide for Human Resource Professionals to Regarding, Recruiting & Retaining Military Veterans.”

“The men and women who serve their country and have successful military careers exhibit certain skills and traits – such as dedication, perseverance, and organizational ability – that are also well-suited to the funeral profession,” said Rosser, whose organization has helped more than 400 of the Fortune 1000 and many smaller organizations design and execute veteran recruitment and retention programs that get results.

Bob Arrington, founder and president of Arrington Funeral Directors in Jackson, Tennessee, and Jay Dodds, President/COO of Park Lawn Corporation will host the one-hour event, which will also showcase valuable recruiting tools and feature a question-and-answer session with Ms. Rosser.

“Encouraging military veterans to deploy their talents into all areas of our work benefits the entire profession,” said Dodds, ICCFA president, and Funeral Service Foundation trustee emeritus. “Professionals across the funeral service spectrum will find value in the program including cemeteries, cremation facilities, funeral homes, suppliers, mortuary science programs, and national, state and regional funeral associations.”

“The veterans on staff at Arrington Funeral Directors bring value to our firm and comfort to the families we serve,” said Arrington, Funeral Service Foundation immediate past chair and 2015-16 NFDA past president. “We’re honored to have Ms. Rosser join us for this exciting event and help us learn how we can engage our military heroes in our profession.”

Those interested in attending the free virtual launch may register at Journeytoservelaunch.com

The tools featured during the launch event will be available free of charge to all funeral service professionals. The foundations are working with the Funeral Service Association of Canada (FSAC) to roll out Canadian-specific materials this summer. More information about the exciting joint initiative is forthcoming.

About the Funeral Service Foundation – FuneralServiceFoundation.org
Since 1945, the Funeral Service Foundation has served as the philanthropic voice of the funeral profession and has identified as the charitable arm of the National Funeral Directors Association since 1997. Donors and volunteer leaders, profession-wide, support the Foundation in its mission of investing in people and programs to strengthen funeral service and lift up grieving communities.

About the ICCFA Educational Foundation – https://iccfa.com/educational-foundation/
The ICCFA Educational Foundation, founded in 2005, seeks to make education accessible to the future leaders of the deathcare profession. It does this by awarding scholarships to the educational programs of the International Cemetery, Cremation and Funeral Association, as well as advancing initiatives designed to promote the profession and support the individuals who answer the call of service.

Funeral Service Fdn & ICCFA Educational Fdn Team up to Launch Veteran Recruiting Initiative

Tue, 23 Mar 2021 04:00:00 GMT

For Immediate Release

Funeral Service Foundation and ICCFA Educational Foundation Team up to Launch Veteran Recruiting Initiative, Benefitting Entire Deathcare Profession

Entitled “Journey to Serve,” the initiative launches on April 22 with a live virtual event featuring a keynote from Value of a Veteran CEO on “Why Hiring Vets Makes Good Business Sense.”

Virtual Kick-Off

Those interested in attending the free virtual launch may register at Journeytoservelaunch.com

CANA Initiates Crucial Conversation Series March 24!

Tue, 16 Mar 2021 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA INITIATES CRUCIAL CONVERSATION SERIES MARCH 24!

WHEELING, IL—Take just one hour out of your workday to connect with colleagues on topics that matter to you. Join the Cremation Association of North America (CANA) for The Art and Science of Cremation: Crucial Conversations Virtual Series.

Beyond Direct Cremation: Memorialization kicks off the event on Wednesday, March 24, 1 pm CT. Along with facilitators Justin Crowe (Parting Stone), Jason Engler (UPD Urns), and Terry School (The Davis Whitehall Co.), you’re invited to chat with fellow funeral directors, arrangers, and counselors about how to move beyond direct cremation and honor the unique needs of every family.

We look forward to gathering in person soon, but in the meantime, we can still make the kinds of connections that people value by conceiving an entirely new kind of experience. The virtual conversation series was designed to bring practitioners together to talk about a topic that matters to their businesses. Subject experts Crowe, Engler, and School will speak briefly to get the ball rolling before the professionals join in a roundtable-style discussion, sharing challenges and solutions with colleagues.

The facilitators will begin with brief insights into moving beyond direct cremation with memorialization.
Roundtable conversations will focus on the latest trends, such as how funeral homes are shifting business practices, expanding offerings, and discovering new ways to successfully generate revenue during the pandemic; best practices for helping families to customize their memorialization for their loved ones; and valuable tools to help make the most of your urn selection area, keep online urn sales in your hands, and increase the satisfaction of families.

Three future conversations in the series will cover other topics:

Planning, Training, and Efficiency in Crematory Operations on Wednesday, March 31, 1 pm CT. Crematory operators and managers can review best practices and maximize efficiencies in crematory operations. Facilitated by Larry Stuart, Jr. (Cremation Strategies & Consulting), Tom Krowl (Cremation Systems), and Lindsey Ballard (practitioner).
Tools to Generate New Business continues the series on Wednesday, April 7, 1 pm CT. Owners and managers of funeral homes, crematories, and combos can come together to investigate new trends in deathcare and the opportunities that can set your business apart. Marketing, technology, death doulas… oh my! Facilitated by Stephen Carter (OpusXenta), Nick Grant (eFuneral), and Ashley Johnson (practitioner).
Pandemic Lessons on Preneed and Aftercare concludes the series on Wednesday, April 14, 1 pm CT. Preneed sales agents, counselors, and funeral directors can examine the shifting landscape around funeral planning, aftercare, and preneed sales and find strategies to take advantage of current trends. Facilitated by Jon Lefrandt (The Domani Group), Alex McCracken (Funeral Innovations), and Mitch Smith (eFuneral).

Thanks to the generosity of series sponsors Dignity Memorial and Implant Recycling, registration is free for CANA Members and just $15 for non-members. The first conversation, Beyond Direct Cremation, is sponsored by In Lieu of Flowers, Nomis Publications, and Parting Stone. CANA is seeking CE approval from the Academy (APFSP). See details about the event and register: goCANA.org/crucialconversations

ABOUT CANA

A New Kind of Event From CANA!

Wed, 03 Mar 2021 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

A NEW KIND OF EVENT FROM CANA!

CANA hoped to bring people together again in Las Vegas for the Annual Symposium, but the resurgence in COVID-19 at the start of the year and the subsequent strain on the profession prevented that kind of gathering. Instead, CANA has prioritized the kinds of connections that people value in those in-person events by conceiving an entirely new kind of experience.

“Rather than putting a webinar on in the background while you whittle down your inbox, these virtual conversations are designed to bring you together with other practitioners to talk about a topic that matters to your business,” said Barbara Kemmis, CANA’s Executive Director. She worked with the association’s board to develop this engaging new concept. During the Crucial Conversations Series, subject experts will speak—but only to get the ball rolling before the professionals join in. “Like a roundtable discussion, this is the space to share challenges and solutions with colleagues for new ideas,” Kemmis said.

Over the course of four weeks, the Crucial Conversations Series will cover a range of topics:

Beyond Direct Cremation: Memorialization kicks off the event on Wednesday, March 24, 1 pm CT. Funeral directors, arrangers, and counselors can move beyond direct cremation and honor the unique needs of every family. Facilitated by Justin Crowe (Parting Stone), Jason Engler (UPD Urns), and Terry School (The Davis Whitehall Co.).
Planning, Training, and Efficiency in Crematory Operations on Wednesday, March 31, 1 pm CT. Crematory operators and managers can review best practices and maximize efficiencies in crematory operations. Facilitated by Larry Stuart, Jr. (Cremation Strategies & Consulting) and others to be announced.
Tools to Generate New Business continues the series on Wednesday, April 7, 1 pm CT. Owners and managers of funeral homes, crematories, and combos can come together to investigate new trends in deathcare and the opportunities that can set your business apart. Marketing, technology, death doulas… oh my! Facilitated by Stephen Carter (OpusXenta), Nick Grant (eFuneral), and Ashley Johnson (practitioner).
Pandemic Lessons on Preneed and Aftercare concludes the series on Wednesday, April 14, 1 pm CT. Preneed sales agents, counselors, and funeral directors can examine the shifting landscape around funeral planning, aftercare, and preneed sales and find strategies to take advantage of current trends. Facilitated by Jon Lefrandt (The Domani Group), Alex McCracken (Funeral Innovations), Mitch Smith (eFuneral), and others to be announced.

“CANA events mean you can converse with people who are just as passionate about their work as you are about yours,” said Ryan Wiseman of Porter Funeral Home and Crematory, CANA Board Member and member of the Symposium Planning Advisory Group. If you’ve never been to a CANA event, this is a whole new way to meet. This space is designed to be progressive, practical, professional—and comfortable!

Thanks to the generosity of series sponsors Dignity Memorial and Implant Recycling, registration is free for CANA Members and just $15 for non-members. CANA is seeking CE approval from the Academy (APFSP). See details about the event and register: goCANA.org/crucialconversations

ABOUT CANA

Results of the CANA Pulse Poll on COVID-19 Vaccines

Tue, 19 Jan 2021 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

RESULTS OF THE CANA PULSE POLL ON COVID-19 VACCINES

WHEELING, IL—Two weeks ago, CANA launched a poll to check in and see members’ opinions on and experiences with the vaccine. The initial responses revealed an unexpected challenge – eligibility. That prompted CANA staff to draft and send an email to all members with tools to advocate for access to the vaccine at the county or local level. Remember that all mortuary workers, inclusive of crematory operators, transporters, cemetery workers and funeral directors among others, are defined as eligible at the federal level. Whether the state or county has listed mortuary workers and the varied job titles specifically, they are still essential workers. They must keep asking for access, and many CANA Members have reported that polite persistence has paid off.

270 people responded from 49 states, territories, and provinces to the Pulse Poll we offered. While this is an opinion poll rather than statistically significant research, it provides a glimpse into our profession’s thoughts and actions over the past two weeks.

In the time since this poll began, we hope the “Yes” responses have increased as more vaccine access and eligibility information became available and local distribution plans become clear. Hopefully this includes many of the negative responses, too!

CANA also asked respondents for their location and job title to get a sense of other trends. After working with the data, staff found that the experiences of owners, managers and employees from crematories, cemeteries and funeral homes are universally confusing and frustrating. Thankfully 25% received vaccines promptly, but others (even in the same state) are reporting confusion about eligibility or how to register. Based on this data set, there are no states, provinces, or business types that are having more success than others. Given how challenging the initial vaccine distribution has been, we can hope that it can only get better.

Many people left comments in the poll about their experience. They could be categorized into 4 areas:

ELIGIBILITY

Based on the poll results, all we can recommend is patience. Many people expressed that they weren’t eligible yet and are patiently waiting for vaccination. Everyone’s turn will come. This is the largest public health initiative in history, so it will take time. The confusion that exists about whose turn is next is real, so patient—and pleasant—persistence will pay off. Keep advocating for access for yourself and your employees.

Our local health department keeps telling us we are not eligible, but the state department of health says we are.
We are still awaiting the response from our provincial government as when funeral directors would receive the vaccination.
Very much pleased that those of us in the death care profession were recognized to be one of the first to have the vaccine available to us. We were not recognized when the S1N1 came about.
Waiting patiently for it to become available
Plan to take it as soon as it is offered.
Maryland has been slow to identify Mortuary workers as part of the first phase of vaccinations. It has taken days and lots of frustration to finally have an understanding that those that fall under the Maryland Board of Morticians and Funeral Directors are in fact part of the Phase 1 roll out
Our state has not even mentioned Funeral Service. I am in the process of contacting local emergency locations and local hospitals to see if I can get my front line staff vaccinated.
I manage a funeral home and cemetery combo. I am wondering when cemetery staff will be included in the vaccine rollout. I have staff that meets with families on a daily basis who have lost loved ones to COVID. My grounds staff is burying COVID positive individuals on a regular basis as well. Approximately 2/3rds of my staff has tested positive since March. My hope is that Cemetery employees are being considered in the early phases of the vaccine roll out.
We have heard we are on the "next" tier to receive vaccines after health care workers, however, no timeline or time table or plan was explained or laid out.

ACCESS

Many respondents, in Illinois and Virginia in particular, described positive experiences scheduling and receiving vaccines with county authorities and local pharmacies. Experiences varied widely based on location. Many people cited their state or local associations and public health departments as the source of information for vaccine access. The local pharmacy might say that they aren’t providing vaccines to the public, because access is limited to populations in the current open phase, but appointments might still be available specified groups. Keep in touch with your local colleagues for tips and current information.

The minute I can get scheduled I will get the vaccine for coronavirus.
Most of our staff have either had it or will get it this week. Funeral staff are high on the priority list in our county and there seems to be plenty of availability of vaccine.
One issue observed was our state’s inability to get the word out on where to go and how to go about it. You have to take the initiative to go and find out where you can get vaccinated. Where I was able to the vaccine for my staff and myself I had to physically go there as they were not picking up the phone, speak to the pharmacist onsite to find out the procedure to obtain the vaccine. Once I found out the process it is somewhat simple but you have to take the initiative to find out.
Really Easy - Once I made contact with County Executive, everything is automated. Process of getting actual shot was smooth and took no time at all.
In my area it was very easy to get done. While not 100% effective, I certainly feel safer walking into a COVID case.
We need to get this for our entire work force. It appears progress is being made for our Funeral Directors and Embalmers but I need this for all workers especially our transfer team, admins and service personnel!
County set up a website for pre-registrations. We register online they contacted us for appointments
It was a drive through set-up with appointments for which you were supposed to sign up. It was very slow. I was in line in my vehicle for 2.5 hours.
We were contacted by our local hospital and the vaccine was offered to our whole staff. Nine of the 12 took first shot yesterday. No problems at all. Second round Feb 9. Two secretaries did not want to take it. One part time man who is 75 years old did not take it because his daughter told him not to. I questioned none of them why they didn’t want it
I am planning on getting the vaccine when it is available for me. I've already signed up!

SIDE EFFECTS

Many who had the vaccine shared their experiences, including side effects. The general consensus was that the side effects were the same as other vaccines – arm soreness, fatigue, some had short-term fever and chills. Lots of encouragement was offered to get the vaccine and the added protection.

It did not hurt, but later on that evening my arm hurt at the site. My arm hurt for 3 days and it was over. I am glad my staff and myself had gotten the vaccine as soon as we were able. We will get the second vaccine real soon.
The process was very simplified. Just received hours ago little soreness in the arm nothing else notable. I feel to protect myself, family, those we serve, staff, etc. it is a good idea. Pray for the best!
I have received the first of two doses thus far. Shot number two will be on January 23rd. The only side effects I experienced was a sore arm. A friend of mine who is a doctor has had both shots now and she says the side effects after her second shot were more intense. Teeth chattering chills, body aches and very tired. She did say she was able to combat all of these with ibuprofen and she highly suggests taking it. She also said the ibuprofen has zero effect on the vaccine making your antibodies.
My arm was sore and I had a slight fever, everything else was fine.
Glad to get it. No side effects except sore arm.
Might make you feel a little tired
Was so far ok -- arm a little sore the next day, but fine. Only trouble was getting the health people to understand what we do and how we can get are shots.
I had COVID back in March of 2020. I only had loss of smell, otherwise I felt great. I got my first dose of Moderna on December 31st, 2020. The next day, I felt like hell. I had chills, intense fatigue, cold sweats, and diarrhea. It felt like my arm was going to fall off. No fever. And then I was totally fine the next day.
I had a sore arm and body chills the next day but I fed fine now! Definitely recommend getting the vaccine.
I took the Pfizer Vaccine. My arm was sore for two days with the first round, got a headache along with a sore arm and fatigue with the second shot.

HESITANCY OR REFUSAL

Respondents wanted more information about the short- and long-term effects or simply replied “no, thank you.” Others were concerned about the process and timeframe for the development of these vaccines.

Several replied that were interested in getting the vaccine eventually to have more protection. While others, due to their young age and good health, were in no hurry.

Many cited concerns about being forced to take the vaccine by their employer. At the time of publication, there is no mechanism for an employer to force employees to get vaccinated.

Not sure if I will be able to receive the vaccine due to autoimmune issues. Waiting for confirmation from my physician. I'm not sure what to think about it yet.
I am worried about side effects and allergic reactions to this vaccine. I've read that some people experienced problems with the shot so I am somewhat skeptical up taking this vaccine
I won’t be getting the vaccine. Thanks.
From what I have been reading, there seems to be plenty of uncertainty about how long after receiving the shot until the vaccine is at the 90-95% effectiveness...
I believe I want the vaccine as I would rather have some protection than none at all
Won't take the vaccine unless it is mandatory, have had the virus.
I’m hoping enough people take it to make a difference
My employer has gotten his vaccine but the other employees do not want the vaccine at all.

For more information on death care, the COVID-19 pandemic, and the vaccine, read goCANA.org/COVID19

ABOUT CANA

CANA’s 2021 Cremation Symposium Postponed. See You In 2022!

Tue, 22 Dec 2020 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA’S 2021 CREMATION SYMPOSIUM POSTPONED. SEE YOU IN 2022!

WHEELING, IL—In light of the recent resurgence of COVID-19 across the United States and the world, the CANA 2021 Cremation Symposium has been postponed to February 9-11, 2022. CANA’s Board of Directors made the decision that it is no longer viable to move forward with the event as originally scheduled for February 10-12, 2021 at the LINQ Hotel in Las Vegas, Nevada. Association leadership and staff hoped to find a path through these uncharted times to design a safe and successful event, but circumstances make postponement unavoidable at this time.

“Obviously, this is a disappointing decision,” CANA Executive Director Barbara Kemmis says. “Everyone was looking forward to getting together and we wanted to do everything we could to move ahead. But these difficult times meant we had to make a difficult decision. There is a path back to gathering and a new normal, but we must be patient.”

A precise date for 2022 has yet to be determined. CANA’s leaders and staff will work to identify when the best available opportunity will be to bring everybody back together for the 2022 Cremation Symposium, and new dates will be announced at that time.

Until then, CANA plans to expand its commitment to offering essential information that engages death care professionals and allows them to connect safely at a distance. Whether it’s through timely webinars and conference calls or online education sessions, quality online communication is more important than ever before.

The association is currently developing a new program of events, including The Art & Science of Cremation: Crucial Conversations Virtual Series, premiering March 24, 2021 - April 15, 2021. You can stay updated on this and other association offerings on CANA's Event Calendar.

ABOUT CANA

Health for the Holidays: Self-Care Webinar for Funeral Professionals

Fri, 04 Dec 2020 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

HEALTH FOR THE HOLIDAYS: SELF-CARE WEBINAR FOR FUNERAL PROFESSIONALS

WHEELING, IL—With shorter days, family obligations, and a job that doesn't recognize the change in seasons, the holidays can be the biggest strain on our profession. Combine that with a global pandemic and a surge in cases and taking care of yourself and your colleagues is more important than ever.

Canadian Funeral Peer Support and Cremation Association of North America (CANA) are coming together to help you gather the tools you need to keep working with a free webinar on Wednesday, December 16 at 1pm CT. Our expert presenters will share strategies to address the challenges you’ll face on the front lines during the winter months.

CANA’s President W. Scott Smith will talk about his experience in Texas, the state with the highest COVID-19 case count in the country. Scott is the CEO/President of All Texas Cremation, but also serves as chair of the Texas Disaster Response Team of the Texas Funeral Directors Association. He responded to the West, TX plant explosion and the Oklahoma City bombing and handled the cremation of the first Ebola death in the United States. Scott is involved in every aspect of the funeral industry and will share helpful insights from his time leading professionals and volunteers during emergencies, as well as discussing how he maximizes his precious downtime away from the front lines.

Dr. R. Nicholas Carleton joins our panel as an expert on mental health on the front lines. Dr. Carleton has made it his life’s work to understand human response to trauma and the development of posttraumatic stress disorder (PTSD). Alongside colleagues at the University of Regina, across Canada, and around the world, Dr. Carleton helps to improve the mental health and resiliency of the Public Safety Personnel (PSP) who work every day to help people in distress. His presentation will highlight strategies to identify problematic symptoms, suggest coping skills to help, and provide recommendations for engaging professional supports when needed.

Join these experts—and your colleagues across North America—to talk about self-care, wellness, and mental health for funeral service professionals of all levels in their career. Attending the live webinar provides of 1.0 Continuing Education hour approved by the Academy of Professional Funeral Service Practice (APFSP) and many provinces, check with your state or provincial licensing board for details.

Register now for Health for the Holidays: Self-Care Webinar for Funeral Professionals coming Wednesday, December 16, 1pm CT: https://us02web.zoom.us/webinar/register/8916067477788/WN_iSoYgcAMRQGXQ6AtAODdhA

ABOUT CANADIAN FUNERAL PEER SUPPORT

Canadian Funeral Peer Support is committed to providing support, healing, education and knowledge to funeral professionals. It promotes wholeness and wellness by uniting funeral industry professionals through a Canada-wide network of regional organizations offering support, information and resources within their community. They plan to expand to the US in 2021.

ABOUT CANA

Snapshot: Cremation Statistics from the U.S. Pandemic

Mon, 23 Nov 2020 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Snapshot: Cremation Statistics from the U.S. Pandemic

WHEELING, IL—How fast is cremation growing? Reporters and practitioners alike frequently contact CANA with this question. CANA has tracked cremation rates since the first mechanized cremation in 1867. It took nearly 100 years for the national cremation rate to hit 5%; it grew steadily and predictably at about 1-2% annually for the next 45 years, eventually exceeding 50% in 2016.

A few years ago, CANA worked with its consultant to better understand this growth pattern. A key insight from this research was that while some states’ rates grow faster than others, the national annual growth rate has remained steady and predictable through good times and bad. Recessions have impacted single states or regions over time, but never the entire country. (Figure 1)

Then came 2020. Everything has changed, including cremation growth. Anecdotally, members are reporting that they have seen increased cremations in their businesses. Not only that death rates have increased, but more families are requesting cremation than before.

What have you experienced over the past six months? Does it seem as though death calls and cremations have increased in your business? If you track your own case data, you can verify it for yourself, but even without taking that step, you likely can feel it in your gut. And you are right.

Methodology

CANA collected data from 15 states for the period from March-August 2020. We chose this six-month period intentionally to examine the beginning of the pandemic. Staff followed methodologies from CANA’s Annual Cremation Statistics Reports published each year. Data was gathered from the vital statistics department of each state.

Please note that most states, as a matter of policy, do not release provisional data, but all states will be included in the next CANA Annual Statistics Report scheduled for publication in May 2021. The data reported here is provisional, subject to change, and collected from what was available at the time of publication.

Change in cremation count

The average annual cremation growth rate has been around 1.5% for the last decade, but the rate has jumped in these reporting states to an average of 2.74%. That average rate may be higher in your state or region. This is important as a benchmark for your own business and to plan for the immediate future. (Figure 2)

Change in Death Count

Looking at Figure 3, we see an estimate for the increased numbers of deaths and cremations in these states. Percentages are one way to measure change, but another sobering metric is to estimate the increased number of deaths and cremations in each of these states based on the principle of annualization. At the time of publication, coronavirus infections have surged across the country, so these estimates may be conservative. Annualization allows us to take six months of data, divide by six, and multiply by twelve to apply the percentage increase across a year. This is helpful to compare similar periods. (Figure 3)

For further consideration and discussion:

This six-month period was also the time that much of the country was locked down or had significant restrictions. What was initially considered an anomaly now is a regional and rolling reality in much of the country. What are you doing in your business to promote and support services safely?
Is a spike in unexpected deaths combined with widespread unemployment and a global recession a recipe for increased cremation rates? Apparently, yes.
Is this increase here to stay? That is the crucial question facing our profession and only time will tell. CANA will continue to monitor these trends at the national and state level.

* Data received from Michigan differs from data reported by the CDC.

Please note: The CDC also reports weekly excess deaths by state and nationally. If your state is not included in CANA’s research, you may find it here: https://www.cdc.gov/nchs/nvss/vsrr/covid19/excess_deaths.htm. Scroll down to Options and Select “Total Excess Deaths” and click update dashboard to find your state.

This data is not representative of all of 2020 or the country as a whole. It is merely a snapshot of six months in time, which demonstrates a sharp increase in deaths this year from only 15 states.

ABOUT CANA

CANA Elects New Directors

Fri, 18 Sep 2020 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

CANA ELECTS NEW DIRECTORS

WHEELING, IL—CANA’s Board of Directors has elected W. Scott Smith of Texas into the role of President. Scott is the CEO/President of All Texas Cremation. He is involved in every aspect of the funeral industry and was appointed by Governor Perry to the Texas Funeral Service Commission to serve as commissioner from 2014-2017. Scott is past president of the Texas Funeral Directors Association, the Dallas County Funeral Directors Association, and the North Texas Funeral Directors Association. He currently serves as chair of the Texas Disaster Response Team of the Texas Funeral Directors Association.

Joining the CANA Officers as Third Vice President is Don Fritz of the Cremation Society of Illinois. With his election, Don is in position to take the role of CANA President in the 2024-2025 membership year. He has served on the CANA Board of Directors since 2017 and is the current chair of the Statistics Advisory Group.

Newly elected Directors are William (Bill) Clark of Kootenay Enterprises Inc and Joseph (JP) DiTroia of Fresh Pond Crematory & U.S. Columbarium Co. Robert Hunsaker of Hunsaker Partners was reelected to a second term on the Board of Directors.

They join CANA Board Officers Archer Harmon, Fairfax Memorial Funeral Home; Shannon Asmus, Vertin Company; and Caressa Hughes, Service Corporation International; Michelle Canerot, Trust Advisors, Inc.; and Elisa C. Krcilek, Mountain View Funeral Homes and Cemetery. Other board members include Lindsey Ballard, Ballard-Sunder Funeral & Cremation; Denis Desrochers, Gregoire Desrochers; Kim Price, Memory Glass, LLC; Robbie Pape, Service Corporation International; Erin Whitaker, Whitaker Funeral Home; Ryan Wiseman, Porter Funeral Homes & Crematory; Gerald "Jerry" Sullivan, Cremation Society of Illinois; and Lara M. Price, Sheehy, Ware & Pappas, P.C., CANA Legal Counsel. These individuals comprise the 2020-2021 CANA leadership team.

ABOUT CANA

The Virtual Connections are Real at CANA’s Convention

Mon, 20 Jul 2020 04:00:00 GMT

FOR IMMEDIATE RELEASE

The Virtual Connections are Real at CANA’s Convention

Ready to share, learn, and laugh with your CANA pals?

It’s nearly time for our annual meeting, and that means you’re eager to catch up with your colleagues, stroll the trade show floor, and check in with your favorite exhibitors. This year, the Cremation Association of North America’s (CANA) 102nd Cremation Innovation Convention & Trade Show—always the best space for cremation professionals to connect—is virtual. And it’s still the ideal place to share.

CANA Conventions always put everyone in one room together. This year that room is a website. So how do you connect? Every page of the virtual Convention has a participant list so you can see who is in each session or who is sharing the exhibit booth with you. There’s public chat to initiate group discussions and share ideas. Keep the conversation going by starting a one-on-one conversation with anyone—speakers, booth reps, and colleagues from around the world. Connecting with colleagues makes CANA’s Convention more than a webinar—so reach out!

There’s no replacing a hug or a handshake, but video chat at CANA’s Virtual Convention is the next best thing. Through the Convention platform, you can open a video chat with one person and share the link to invite others. This ensures that the conversation flows, even without an open bar.

And there’s even more! CANA’s Virtual Convention features great content, games and prizes, and a full trade show. The virtual stage will be packed with fantastic ideas from professionals across the industry: Codi Shewan as Keynote; Larry Stuart, Jr. with a panel of professionals who discuss their COVID-19 challenges and solutions: Sandra Walker (WA), Jon Rettig (OH), and Jim Koslovski (NJ); Heather Braatz of Worsham College on offering cremation viewing options for families; Tom Krowl of Cremation Systems offers strategies for adding a crematory; psychologist Dr. Jason Troyer with self-care tips; and Matthew Ferrante of Withum addressing cyber security issues.

Time is running out to sign up and socialize safely with your colleagues at CANA's Virtual Convention and Trade Show! Join us for this exciting and novel event this August 5-6!

Learn more and register: goCANA.org/CANA20.

ABOUT CANA

Finding Purpose, Even In Times Of Uncertainty Codi Shewan Keynotes CANA’s 102nd Virtual Convention

Thu, 02 Jul 2020 04:00:00 GMT

FOR IMMEDIATE RELEASE

Finding Purpose, Even In Times Of Uncertainty
Codi Shewan Keynotes CANA’s 102nd Virtual Convention And Trade Show

The The Cremation Association of North America (CANA) is excited to welcome Codi Shewan, CFSP, CCP back to the CANA stage as Keynote for the first-ever Virtual Convention and Trade Show. While the stage is virtual, Codi brings the same energy online as he does in person making this an event you don’t want to miss.

In January 2014, Codi left his position as the National Manager of Training and Development with a Canada’s largest provider of funeral, cemetery, cremation and reception services, and gave flight to his entrepreneurial dreams. He began his new venture, EverLearn Associates – a full service, comprehensive management consulting firm, for the funeral and cemetery profession aimed at engaging and building dynamic teams and successful businesses.

At his core, Codi knows that “when we realize that we’re not alone, we gain the strength and the resolve of others experiencing similar challenges to bolster our resilience in the face of adversity.” Even amid moments of uncertainty, like the one we find ourselves in right now.

His presentation will gather participants from across North America and the world with unique challenges and shared experiences. Together, we’ll help one another navigate today’s challenges with tools to manage change proactively amid an ever-shifting landscape.

The first 300 registrants will receive a signed copy of Codi’s new book, Everyday Legacy, thanks to the generous sponsorship of Kyber Columbarium and Consulting.

For more from Codi that’s sure to whet the appetite, read his post in CANA’s Cremation Logs blog and don’t forget to register to catch him live at CANA’s 102nd Cremation Innovation Convention and Trade Show.

We hope you’ll join us for this exciting and novel event this August 5-6!

Learn more and register: goCANA.org/CANA20.

ABOUT CANA

Discounts on CANA’s Virtual Convention & Trade Show

Thu, 25 Jun 2020 04:00:00 GMT

FOR IMMEDIATE RELEASE

Discounts on CANA’s Virtual Convention & Trade Show

The Cremation Association of North America’s (CANA) 102nd Cremation Innovation Convention & Trade Show will soon spring to life on a virtual platform. For over 100 years, CANA has been creating the ideal space for professionals to share best practices, successes and struggles. With exhibits, networking, education, and fun packed into two socially distanced days —August 5-6, 2020—this reimagined Convention has never been more affordable.

The exhibit hall is filling up with businesses finding innovative ways to connect with death care professionals and introduce them to the products and services that meet the daunting challenges of today. “With so many conventions and trade shows cancelled, many suppliers are seeking new avenues to reach out to the profession,” says Kim Price, CANA Supplier Liaison and Vice President of Memory Glass. “I’m excited about the virtual trade show as a dynamic solution for our members and my own business.”

CANA has slashed booth prices to make the decision to try this new platform an easy one. Live networking and a fully optimized booth with unlimited staffing is just $399US. “When I show industry suppliers how much is included with registration, they’re eager to sign up!” said Denise Costello, CANA Exhibit Coordinator. A recent webinar introduced the capabilities of the virtual exhibit hall. A recording can be viewed on-demand here.

Attendees also get big discounts on registration. And, since there’s no travel required for a virtual event, there’s never been a more convenient time to experience a CANA Convention. Through July 5, registration is $50 for CANA members, $75 for non-members, and just $25 for each additional employee. The event offers up to 4 CE hours—a real bargain for CANA’s high-quality content.

More interactive than the average online webinar, CANA’s Virtual Convention will engage death care professionals with content, games and prizes, and networking events. The virtual stage will be packed with fantastic ideas from professionals across the industry. Featured presenters include Keynote Speaker Codi Shewan, Larry Stuart, Jr., moderating a panel of professionals—Sandra Walker (WA), Jon Rettig (OH), and Jim Koslovski (NJ)—plus Heather Braatz of Worsham College, Tom Krowl of Cremation Systems, psychologist Dr. Jason Troyer, and William Newman of Withum.

We hope you’ll join us for this exciting and novel event this August 5-6!

Learn more and register: goCANA.org/CANA20.

ABOUT CANA

Registration Now Open! CANA’s 102nd Annual Convention and Tradeshow Goes Virtual

Tue, 16 Jun 2020 04:00:00 GMT

FOR IMMEDIATE RELEASE

Registration Now Open!
CANA’s 102nd Annual Convention and Trade Show Goes Virtual

Long known for its remarkable intimacy, the Cremation Association of North America (CANA) convention is cherished by attendees and exhibitors alike for its valuable education, direct connection with industry experts, and spirited camaraderie. But how do you replicate those unique qualities during this socially-distanced era? Ever the trailblazer, CANA is responding to the challenge by reimagining its 102nd Annual Cremation Innovation Convention and Trade Show for an online platform. With this virtual event, CANA will focus on how cremation, cemetery, and funeral professionals have innovated to safely serve their communities within pandemic restrictions. We invite you to attend, exhibit, or sponsor this novel event, taking place August 5-6, 2020.

CANA’s new Education Coordinator, Mimi Korcak, is excited about the way the typical meeting has been distilled down to what attendees have come to love and confident that they’ll enjoy cruising through the new meeting platform. “Everyone will still be together in one room. This year that room is a website,” she says. “We’ll engage death care professionals with quality content, games and prizes, and networking events—and a real swag bag mailed directly to attendees.”

And of course, CANA offers timely and relevant education. “Our speaker lineup includes Keynote Codi Shewan, whose topic is Unifying on Common Ground: It’s Now or Never,” says Mimi. “Codi promises a dynamic conversation with peers on the challenges they are all facing. There’s also a panel discussion moderated by Larry Stuart, Jr.: Cremation During COVID-19: A Discussion with Three Last Responders from the Front-Line.” Mimi will assist with all convention inquiries and registrations.

Kim Price, CANA’s Supplier Liaison and a long-time exhibitor at the convention, is also excited about how the virtual convention is developing. “We’ve worked hard to include the exhibitor perspective in the final experience we’ve designed for the meeting. Connecting with attendees through text chat and video means you get the networking you expect from CANA without having to travel.”

Mimi offers tips on how to get the most out of the convention. “Block off the time in your calendar to participate, just as you would if you were onsite,” she advises. “Plan to use your computer, instead of your phone, to get the most out of the convention features. And register now to get the best swag!”

CANA will be sending the swag bags to attendees who register before July 5. For the latest information on the developing schedule—plus exhibitor/sponsor information—visit the event website at goCANA.org/CANA20.

Now that social distancing guidelines have limited travel, quality CE online is more important than ever before. With the greatly reduced registration fee (on sale for non-members at $75, discounted to $50 for CANA members) you can earn CE while connecting with your colleagues

ABOUT CANA

CANA’s 102nd Annual Convention and Tradeshow Goes Virtual

Tue, 28 Apr 2020 04:00:00 GMT

FOR IMMEDIATE RELEASE

CANA’s 102nd Annual Convention and Tradeshow Goes Virtual

The Cremation Association of North America (CANA) is responding to social distancing restrictions by reimagining the Annual Cremation Innovation Convention and Tradeshow for an online platform. With this virtual event, CANA is meeting cremation, cemetery, and funeral professionals where they are – serving their communities safely through online platforms. Exhibits, networking, education, and fun packed into two days – August 5-6, 2020.

Unlike every previous location-specific CANA convention, the 102nd annual event will be a Virtual CANA, untethered to a specific hotel or city. While this is a challenge, it also provides enormous opportunities for professionals across the world to connect in new ways. “We’ve talked about a virtual event, and in this case necessity is truly the mother of invention. We’re working hard to translate all of the fun and interaction of a CANA Convention and Tradeshow to a digital platform. CANA never shies away from the challenges of innovation, and our virtual event will be the same,” said Elisa Krcilek, CANA Board President.

CANA isn’t sacrificing any of the experience you love about an in-person event. Connection is one of the most essential tools for people who work in death care. With Pheedloop, the all-in-one event management software, you have the keys to CANA’s Virtual Convention on any device. Connecting with fellow attendees, presenters, and exhibitors through text chat—and even video—is built right in. This means you get the quality education and networking you expect from CANA, plus tradeshow solutions and specials, without having to travel.

More than your average online webinar, CANA’s Virtual Convention will engage death care professionals with quality content, games and prizes, and networking events. Codi Shewan, former funeral professional, returns to the CANA stage as Keynote and MC for a dynamic, engaging and thought-provoking presentation about how your business can meet the challenges to come. “We are finding speakers and presenters who are excited by the opportunities a virtual platform can provide. We look forward to relevant topics with engaging presentations and discussion,” said Barbara Kemmis, CANA Executive Director. Get the latest on the schedule, plus exhibitor information and more on the event website.

Plus, the event will still provide continuing education credits where accepted. Now that social distancing guidelines have limited travel, quality CE online is more important than ever before. With the greatly reduced registration fee ($150 for non-members, discounted for CANA members) you can earn CE while connecting with your colleagues.

We hope you’ll join us for this exciting and novel event this August 5-6!

Learn more and register: goCANA.org/CANA20.

ABOUT CANA

Barbara Kemmis elected to National Museum of Funeral History Board of Directors

Tue, 11 Feb 2020 05:00:00 GMT

FOR IMMEDIATE RELEASE

Barbara Kemmis elected to National Museum of Funeral History Board of Directors

Exciting things are happening at National Museum of Funeral History. The Board of Directors recently met and elected Barbara Kemmis to join its esteemed team of business owners, association leaders, entrepreneurs and philanthropists from the private, nonprofit, and public sectors.

Kemmis contributed to the History of Cremation exhibit that launched in September 2018. “Working with the museum staff and leadership to shape the History of Cremation exhibit was one of the highlights of my career. The museum is dedicated to education as well as preserving the history of our profession. I am honored to join the Board and support the Museum’s mission,” says Kemmis.

Barbara Kemmis is Executive Director of the Cremation Association of North America where she promotes all things cremation through member programs, education and strategic partnerships. After more than 20 years of experience in association leadership, Barbara knows that bringing people together to advance common goals is not only fun, but the most effective strategy to get things done.

Barbara has served two prior professions as the Director of Member Services at the American Theological Library Association and Vice President of Library and Nonprofit Services at the Donors Forum (now Forefront). Barbara earned a master’s degree in library science from Dominican University, a graduate certificate in nonprofit management from North Park University and a B.A. from Earlham College.

ABOUT THE NATIONAL MUSEUM OF FUNERAL HISTORY

Since 1992, the National Museum of Funeral History houses the country's largest collection of funeral service artifacts in 30,500 square feet of exhibit space and features 15 permanent exhibits on one of man’s oldest cultural customs. Visitors can discover the mourning rituals of ancient civilizations, see up-close the authentic items used in the funerals of U.S. presidents and popes and explore the rich heritage of the funeral service industry and its time-honored tradition of compassion.

The museum is located at 415 Barren Springs Dr., Houston, Texas 77090 and is open Monday – Friday from 10 a.m. – 4 p.m., Saturday from 10a.m. – 5 p.m. and Sunday from 12– 5 p.m. Admission is $10 for adults, $9 for seniors and veterans; $7 for children 6 – 11 years old; and free for children age 5 and younger. For more information, visit www.nmfh.org, like us on Facebook or call 281.876.3063

ABOUT CANA

Passages International and CANA: First-Ever Green Funeral Conference a Success!

Fri, 11 Oct 2019 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Werthman
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Passages International and CANA: First-Ever Green Funeral Conference a Success!

70 participants representing a range of backgrounds, industry experience, and professional expertise gathered in Albuquerque, New Mexico, for the first-ever Green Funeral Conference. Hosted by CANA and Passages International, attendees, presenters, and sponsors arrived with questions and gaps in knowledge that they hoped to fill and apply to their businesses. No one left disappointed.

The event commenced with an opening reception hosted by Garfield Refining. This informal gathering set the tone for the rest of the Conference, opening the door to productive networking and information sharing. “CANA and Passages created a space for professionals to share best practices, solutions, and successes,” said Glenda Stansbury of InSight Institutue, who served as the event emcee. “Our presenters were amazing. However, as happens at the best events, great content was shared and developed off the stage among the attendees as well.”

The Conference officially kicked off with sessions that “Set the Stage” by presenting an introduction to the continuum of green funeral practices. Ed Bixby shared the origins and work of the Green Burial Council. Darren Crouch and Kilian Rempen of Passages International rounded out the morning by discussing green products and marketing tactics. The shrouding demo—a Conference highlight—was next, with participants volunteering to be shrouded and carried by others, offering a valuable opportunity to practice techniques.

Next, participants considered how to “Put it into Practice.” Jody Herrington described her success in converting funeral home selection rooms to include green merchandise, followed by a practitioner panel—Donal Key and Linda Canyon of La Puerta Natural Burial Ground, Gracie Griffin of Bellfontaine Cemetery, Salvador Perches of Grupo Perches and Recinto de la Oracion, Ed Bixby, and Jody Herrington—continuing the conversation around green burial practices and tips for creating and offering green options in existing cemeteries. Next up was Tanya Marsh, a professor at Wake Forest University School of Law, who examined the legal trends surrounding green burials and green cemeteries. The day ended with a tour of Passages International and a group dinner.

The third series of Conference presentations focused on “Consumer Insights.” Gail Rubin shared her perspective on consumer views of death and mourning. Barbara Kemmis moderated a panel on the environmental impact of cremation with Luis Llorens of US Cremation Equipment and Paul Seyler of Matthews Environmental. A second panel, with Sam Sieber of Bio-Response and Nicki Mikolai of Resomation U.S., addressed alkaline hydrolysis. During the final session of roundtables, the full spectrum of green funeral practices was addressed: cremation, green burial, alkaline hydrolysis, burial at sea, legal topics, and consumer insights.

In summing up the high level of engagement with the topics at hand, CANA Executive Director Barbara Kemmis said, “It was a challenge to interrupt the energy and great conversations in the room to start the next session. That is a great problem to have.”

“We are really pleased with participant response to this first-ever Green Conference,” added Darren Crouch. “We look forward to helping formulate the next steps in this ongoing adventure.”

Those unable to attend the conference will be happy to note that recordings of each session will be available for purchase in future. Watch the online education section of the CANA website for details: goCANA.org/gfc2019.

ABOUT PASSAGES INTERNATIONAL

ABOUT CANA

CANA’s 101st Convention: Step Into the Winner’s Circle with Us!

Wed, 01 May 2019 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

CANA’s 101st Convention: Step Into the Winner’s Circle with Us!

WHEELING, IL—Experience the most exciting two days of ALL THINGS CREMATION in the home of the most exciting two minutes in sports! CANA's 101st Annual Cremation Innovation Convention heads south from July 31-August 2, 2019.

Our destination is Louisville, KY — for the first time ever in our convention history. Like CANA, Louisville celebrates a storied history even as it embraces its exhilarating future, making for the perfect pairing of location and association.

Whether your thing is horse racing, whiskey, baseball, or shopping, you’ll find it in this charming city. Convention activities including social events, programming and exhibit time merge seamlessly, keeping you on your toes and focused on the finish line.

A Uniquely Crafted Experience

One of the primary reasons to attend a CANA event is for the networking. And not just any networking. The common denominator for all attendees is, of course, cremation.
At CANA events, exhibits and presentations interact together in the same ballroom, providing a high-energy and intimate event.
Make it a family getaway! All are welcome in the meeting room—and spouse and child registrations include access to all meals too! With $1,000 up for grabs during family bingo on Thursday morning, CANA conventions are a favorite with the kids.

We’ve Got You Covered Across the Board

Sessions cover a wide range of topics, including groundbreaking research on consumer choices surrounding cremation, innovative ideas for cemeteries to reengage with families, and preparing tomorrow's funeral directors for a cremation-focused industry
Featuring CANA’s first-ever embalming CE: Presentation without Preservation
Nearly 70 companies showcase the best solutions for your cremation needs
Programming that’s designed to benefit both funeral homes and cemeteries

Make the Winning Business Decision

Join your colleagues in this successful run for the roses. CANA events attract death care professionals from funeral homes, cemeteries, combos, and cremation societies. Place your bet on a sure thing and register for July 31 - August 2, 2019. The complete program schedule and registration information is available at http://gocana.org/CANA19 or calling 312.245.1077. Watch a video preview of the convention here: https://www.youtube.com/watch?v=dmPL7Cz7p0M.

ABOUT CANA

First-Ever Green Funeral Conference Scheduled for October

Wed, 24 Apr 2019 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

First-Ever Green Funeral Conference Scheduled for October

WHEELING, IL—As a death care professional, you know it is essential to be prepared to meet family needs and provide expert guidance. Consumers want their funerals to reflect their lives, and that often includes incorporating green values. Though there are widely varying definitions of “green,” the requests for green funerals, or even just greener options, will continue to increase. Over 200 U.S. cemeteries—nearly every state has at least one—offer some type of green burial option. Whether in natural burial grounds, conservation preserves, or hybrid cemeteries, it is becoming easier for those who want a green burial to have one.

Not sure how to serve families who want a greener option? Or do you already offer these options but want to network and gain ideas for promoting them within your community? Join Passages International and the Cremation Association of North America October 2-4, 2019 in Albuquerque, NM as we come together to explore the shades of green when it comes to funeral practices. Then plan to stay through the weekend for the International Balloon Fiesta! Additional details, including the full program and registration information, will be available soon on the CANA website.

ABOUT CANA

ABOUT PASSAGES INTERNATIONAL, INC.

Passages International, Inc. has been leading the green sector of the funeral industry since 1999, with the largest selection of innovative, environmentally-friendly urns, caskets, and memorial products. This year Passages International is celebrating 20 years of working with funeral homes to meet the rapidly-increasing demand from families for non-traditional and greener funeral alternatives.

Radiation Contamination Following Cremation

Mon, 11 Mar 2019 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

Radiation Contamination Following Cremation:
Medical Community Indicates Risk Of Exposure Is “Minimal”

WHEELING, IL—A research letter, titled Radiation Contamination Following Cremation of a Deceased Patient Treated With a Radiopharmaceutical and published on February 26, 2019 in the Journal of the American Medical Association (JAMA), recently created unwarranted fear and panic in the death care community. In the letter, Dr. Nathan Yu (et. al) discussed the case study of a business in Arizona that cremated a 69-year-old man with pancreatic cancer in 2017.

The deceased had been treated with an intravenous radiopharmaceutical for a pancreatic tumor. He died five days later. When the medical staff became aware of the cremation, they notified the crematory and the cremation chamber, equipment, and staff were all tested for exposure to radiation. The equipment was found to have traces of contamination, as was a urine sample from one crematory operator (but it was a different isotope from the one used in the patient’s treatment). The contamination levels were below the limits set by the U.S. Nuclear Regulatory Commission. In conclusion, because this is only one studied instance, Dr. Yu recommended further testing to gather more data and better understanding.

CANA received calls from members who are concerned about potential exposure and risk to their employees. In response, the association did some research and quickly put together new and updated resources and information from the medical community, including links to an on-demand free webinar, Radioactive Decedents: What is the Risk?, by Jeffrey Brunette, MS, CHP, a health physicist who works for the Mayo Clinic in Rochester; detailed guidelines from the Canadian Nuclear Safety Commission that cover the most common isotopes; and a release statement from the American Association of Physicists in Medicine titled Low Risk of Radioactive Contamination from Cremation When Proper Safety Procedures Followed. CANA’s latest Cremation Logs blogpost, a Practical Guide to the Radiation Misinformation, summarizes the events of the past week and provides helpful links to several sources of information. The good news is that these sources indicate that the risk of exposure is “minimal.”

Because radiopharmaceuticals are seen as promising treatments and will likely be more widely used in the future, CANA emphasizes that now is the perfect time to engage employees in reviewing policies, procedures, and training. “The best defense is a good offense,” said CANA’s Executive Director, Barbara Kemmis, in a message to members. “I encourage practitioners to read and share the information we are collecting with all staff to ally questions and concerns and discuss current policies and procedures.”

CANA recommends asking every family for detailed medical information to properly understand and respond to potential risks. Just as families are asked about the presence of pacemakers, practitioners should also inquire about nuclear medicine treatments. Paul Harris of Regulatory Support Services encourages all funeral home, crematory, and cemetery owners to ask the pertinent questions of their families. Cause of death is the first indicator that a case is at risk for radiation therapy, but all families should be asked in the case of death unrelated to their ailment. In many cases, families may be unaware or not understand the procedures the decedent has undergone. In these cases, it may be necessary to ask for a Health Insurance Portability and Accountability Act (HIPAA) release form to contact the medical provider yourself. Asking the radiologist for information on the treatment and about the specific isotope and its half-life is the best way to determine when (or if) it is safe to cremate or embalm the body. Depending on the isotope and when the treatment was administered, this could take weeks or even months.

ABOUT CANA

Business Superheroes Challenge Assumptions and Get to the Truth

Thu, 21 Feb 2019 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

CANA’s 2019 Cremation Symposium and Preneed Summit:
Business Superheroes Challenge Assumptions and Get to the Truth

WHEELING, IL—CANA’s 2019 Cremation Symposium kicked off with a record turnout of 92 people on a quest to build their business superpowers during The Art of Selling Cremation 2 Preneed Summit. In this pre-symposium, one-day intensive held on February 5th, five industry experts dispelled common myths surrounding preneed programs. Spoiler alert: Yes, you CAN have a successful cremation preneed program—and many businesses do! The keys to success lie in using demographics to find the right target market, challenging assumptions and getting to the truth, using modern marketing tactics and effective lead generation techniques, and starting sales where the customer is and working up from there.

Following the summit, our business superheroes gathered with additional colleagues at the Symposium Opening Reception, where the networking exploded into a supercharged event. Over the next two days, assumptions and status quo were continually challenged through presentations focused on plugging the customer expectation gap, streamlining operations through efficiency and technology, mentoring the next generation instead of discounting their impact, infusing ceremony into every interaction with the family, building an effective team through job descriptions and evaluation matrices, and ensuring effective and influential leadership.

CANA supplier members were out in full force again this year, highlighting the newest products and services that provide powerful solutions for cremation businesses and the families they serve. The debut of our new exhibitor highlight session gave exhibitors a great opportunity to introduce themselves to the attendees.

If you weren’t able to join us at the Symposium this year, don’t worry—it’s all on the record! Build your own arsenal of powerful tools by accessing the event recordings online. To view session descriptions and pricing, visit www.cremationassociation.org/CANAheroes.

ABOUT CANA

Work Smarter So You Can Serve Better Rediscover Your Inspiration at CANA Symposium

Thu, 24 Jan 2019 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Work Smarter So You Can Serve Better
Rediscover Your Inspiration at CANA Symposium

WHEELING, IL—Most of us pursued this vocation because we are passionate about helping people in their time of need. But day-to-day operational challenges and inefficient processes often keep us from serving families in the way we truly want.

At CANA’s 2019 Cremation Symposium, set for February 5-7 in Las Vegas, industry experts will help you transform your office operations and enhance your personalization strategies. You’ll also have time with the presenters to ask specific questions on legal issues, online marketing and more.

After attending the CANA symposium, you’ll be equipped to:

Become more operationally efficient
With the emergence of so many low-cost cremation options, how can long-time businesses survive — and thrive? It’s all about efficiency. Every minute spent doing inefficient tasks is more money wasted and less time spent helping families.

In “Operational Efficiency: Using Technology to Maximize Cremation Profits,” Tyler Yamasaki of Parting Pro will show technology can improve your processes without sacrificing the dignified and empathetic touch that our profession is known for.

You’ll walk away knowing how you can replace traditional practices with modern, tech-enabled processes; use inexpensive or free software to save hours each day; enhance your digital marketing; and demonstrate value digitally.
Offer the personalized options customers want
There are so many ways to personalize and infuse ceremony into every interaction with the family. So where do you begin? In “Best Practices in Personalization and Ceremony,” Lindsey Ballard of Ballard-Sunder Funeral & Cremation will facilitate an interactive session where attendees will share examples and pictures and talk about how they implement these practices within their business.

Plus, all attendees will receive a handout with numerous ideas to inspire everyone back at the office, developed from peers across the profession. These specific activities can be implemented in your business to create the personalized and ceremonial experiences that today’s customers seek. And one lucky contributor will win a cash prize!
Solve specific problems you’re facing
Have an urgent dilemma? Need an expert’s perspective on an ongoing business challenge? In the “Superheroes Unite!” session, small roundtables will give you the opportunity to talk one-on-one with a supercharged lineup of experts including Tyler Yamasaki, Glenda Stansbury, Millennial Directors Matt Morian and Zach Carnley, CANA’s legal counsel Lara Price and Ring Ring Marketing’s founder Welton Hong.

And more! This is just a snapshot of a few of the interactive and engaging sessions at the Symposium. Don’t miss this opportunity to learn new approaches, get feedback on your challenges and collaborate with peers. To see the complete symposium program and register, go to www.cremationassociation.org/CANAheroes.

See you in Vegas!

ABOUT CANA

Invest in Your Team and Everyone Wins! Learn How at CANA’s 2019 Cremation Symposium

Thu, 17 Jan 2019 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Invest in Your Team and Everyone Wins!
Learn How at CANA’s 2019 Cremation Symposium

WHEELING, IL—Going above and beyond for your customers is only possible with a supercharged team of employees behind you. But how do you know you’re hiring the right people? Is your culture conducive to their best work? What example are you setting as a leader?

Not knowing the answers to these questions could be compromising your business success. Employee turnover is costly, both in time and resources. That’s why it’s critical to hire the right people from the start. And investing in the knowledge and skills of your team — including yourself as a leader — is the only way to operate effectively and evolve to meet today’s customer needs.

How do you do this?

Start by attending CANA’s 2019 Cremation Symposium, set for February 5-7 in Las Vegas. In three power-packed sessions, leadership and staff development experts well-versed in our industry will prepare you meet these key challenges:

Build Your Best Team
People are your most important asset, but when poorly managed, the results can be costly. In “Building Your League of Cremationists,” CANA’s Jennifer Head will show how your company’s culture and competencies must align with your employees to ensure superhero performance.

You’ll leave with a job description template and an evaluation matrix, both of which will help identify key competencies needed to hire the right people as well as develop and retain existing employees.
Bridge the Generation Gap
To baby boomer and Gen X employers, millennial staffers can be baffling. They have much to offer, but they bring a different world view and skill set to the workplace. In “Mentoring the Next Generation of Heroes,” Glenda Stansbury of InSight Books and Matt Morian and Zach Carnley, the Millennial Directors, will demystify this dynamic and make the business case for meeting on common ground.

You’ll leave with tactics for bridging the generational gap and tools for implementing strategies that will create an atmosphere of collaboration and opportunity.
Become an Empowering Leader
They say success comes from the top, and it’s true. In “Choosing to be a Leader of Influence,” SCI’s Robbie Pape will show how the most effective leaders embrace positivity and accept responsibility for their choices.

You’ll leave with a game plan for making choices that are outcome-focused and benefit-driven.

The new year is the perfect time to breathe new life into your leadership and workforce strategies. Join CANA for these insightful sessions and help your team be the best superheroes they can be!

To see the complete symposium program and register, go to www.cremationassociation.org/CANAheroes.

See you in Vegas!

ABOUT CANA

Untapped Potential: How Preneed Programs Bring Value to Businesses and Families Alike

Thu, 10 Jan 2019 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Untapped Potential: How Preneed Programs Bring Value to Businesses and Families Alike

WHEELING, IL—From consumer misconceptions to our own false assumptions, preneed programs present a number of hurdles. But a successful preneed strategy is not only possible, it is critical for business success in today’s environment.

Unfortunately, the rare but well-publicized instances of insurance and trust fraud have colored some consumers’ view of preneed planning. At the same time, many owners and managers suspect the lack of interest is due to the rise in cremation, assuming families may not be willing to prepay for this increasingly dominant form of disposition. The facts, however, tell a different story.

Whether your preneed program has stagnated or you have never considered one, it’s time to rethink your strategy. This additional source of revenue can be a boon to your business — particularly if you are looking to sell anytime soon. And just as important, it brings peace of mind to customers.

At CANA’s Art of Selling Cremation 2: A Preneed Summit on February 5 in Las Vegas, five leading experts will dispel common myths and lay out the elements of a successful preneed plan involving cremation.

If you’re looking to start a preneed program, the Summit will help you determine the right target demographic, effectively market, generate leads and make the sale. If you already have a preneed program, the Summit will help you reevaluate it. You’ll get new perspectives and practical takeaways to reinvigorate your approach.

This one-day intensive is more than just sitting and listening. You’ll have the chance to ask questions and get feedback from the speakers and your peers about what works.

You’ll hear from these preneed cremation experts:

Vinnie Faccinto
SVP Operations & Business Growth, SMART Cremation
Vinnie starts the day with an important message — “You Cannot be All Things to All People” — and uses demographics to show exactly why you can’t and shouldn’t try.

Heather Kiteley
President, Guaranteed Funeral Deposits of Canada (GFD)
Heather gets you thinking about “The Art (and Science!) of Creating a Successful Preneed Program” in our hyper-informed digital society. Prepare to have your preneed assumptions challenged and learn how to hack your processes to benefit your business and the families you serve.

John Baker
Regional VP, National Guardian Life Insurance Company
John talks “Progressive Marketing Concepts,” sharing ways to simplify your marketing and amplify it across all channels.

Dean Lambert
SVP Marketing & Communications, Homesteaders Life Insurance Company
In “Lead Generation: Cutting to the Chase,” Dan provides the metrics for creating a sustainable strategy for success, and when it may be time to change tactics.

Mitch Rose
CEO, The Woodlawn Cemetery and President of CANA
Mitch closes the deal with “Strategic Selling Strategies,” incorporating cremation demographics from CANA. Learn selling strategies that will strengthen both value and satisfaction for families choosing cremation.

CANA’s Art of Selling Cremation 2: A Preneed Summit also offers continuing education credits and a chance to escape the winter blues in sunny Las Vegas. Plus, CANA’s 2019 Cremation Symposium starts that night (February 5), offering two days of even more education and inspiration for running a better business and delivering the best service for your customers.

Don’t wait — the Early Bird deadline ($100 savings for each event) ends Friday! The complete program and details are at www.cremationassociation.org/CANAheroes.

See you in Vegas!

ABOUT CANA

CANA Symposium Keynoter to Show How “Trigger Talk” Generates More Business

Wed, 02 Jan 2019 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Become a Business Superhero at CANA’s 2019 Cremation Symposium and Preneed Summit

WHEELING, IL—Customers expect more from you today than ever. What are you doing differently to meet their needs? You might say you offer the best service. But that’s what your competitors say, too.

The CANA Cremation Symposium provides owners and managers of funeral homes, cemeteries, and crematories with practical solutions for better serving their clients and growing their businesses.

There’s a better way to differentiate yourself, according to Daniel Lemin, keynote speaker for CANA’s 2019 Cremation Symposium and co-author of the new book Talk Triggers. It’s about creating conversations, or what he calls “trigger talk.”

The first step is to listen to your customers. This doesn’t mean poring over survey responses or combing through online reviews. It means having in-person conversations with customers to find out what their pain points are and what they really want. It means identifying a gap — an expectation gap — that you can plug.

This, in turn, creates valuable marketing opportunities. This deeper way of connecting with customers is what people will focus on when they talk about you. And with 50 to 90 percent of all purchases influenced by word of mouth, that’s significant. What’s more, half of these recommendations happen offline.

Offline recommendations have more persuasive power than online ones do; body language, facial expression and tone of voice are all magnifiers of the message. How do you make sure that message is positive?

Plug the expectation gap with a talk trigger. Have an intentional word of mouth strategy. Join CANA in February at the 2019 Cremation Symposium and hear Daniel Lemin explain all this in person. To see the complete program and register, go to www.cremationassociation.org/CANAheroes.

See you in Vegas!

ABOUT DANIEL LEMIN

Daniel Lemin is a startup co-founder, advisor and bestselling author on reputation management, digital marketing and social media customer service. He was an early member of Google’s global communications team and is the CMO and co-founder of Selectivor, a food intelligence startup that helps people stay healthy through personalized eating. Lemin’s new book with co-author Jay Baer, Talk Triggers, explores word-of-mouth marketing and lays out a framework for generating crucial customer conversations. A sought-after presenter and commentator, Lemin released his first book, ManipuRATED, in 2015.

ABOUT CANA

Become a Business Superhero at CANA’s 2019 Cremation Symposium and Preneed Summit

Mon, 03 Dec 2018 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Become a Business Superhero at CANA’s 2019 Cremation Symposium and Preneed Summit

WHEELING, IL—Looking to amp up your business in 2019? Make plans to fly to Las Vegas in February for the Cremation Association of North America’s annual Cremation Symposium. (Capes are optional.)

Set for February 5-7 at the Paris Las Vegas Hotel, CANA’s 2019 Symposium promises a WHIZ! BAM! lineup of education and networking. And back by popular demand to kick things off will be the Art of Selling Cremation: A Preneed Summit, a one-day intensive on building a successful preneed program.

The CANA Cremation Symposium provides owners and managers of funeral homes, cemeteries, and crematories with practical solutions for better serving their clients and growing their businesses.

This year’s program will deliver insights and trends in consumer behavior, customer experience, marketing and technology — all aimed at helping attendees unleash their business superpowers. Other sessions will focus on staff development (including sample job descriptions and performance evaluations), building a stronger team (no trust falls involved), and becoming a leader in the workplace and the community… a real KAPOW!

Owners and managers looking to create a preneed strategy or enhance their existing program will benefit from the Art of Selling Cremation summit on February 5. Experts will help them craft ambitious goals and steps for meeting them, including determining a target demographic (employing CANA data), developing a marketing plan, generating leads, and making the sale.

Other reasons to attend this supercharged event?

All symposium sessions offer continuing education credits. Plus, it’s the networking event of the year for our industry. CANA brings everyone together in one room to share the experience so that exhibitors don’t miss out on the programming and social events. Shorter sessions in 2019 will mean more time to interact with peers from across the country. And roundtable discussions allow for face time with presenters and other experts, arming you with individualized solutions.

CANA has also planned its first-ever golf outing, set for February 4 at Las Vegas National Golf Course. Overall, a great chance to escape the winter blahs!

So don’t wait — and don’t let a lack of knowledge be your kryptonite. Check out the complete program and registration info at http://www.gocana.org/CANAheroes.

See you in February!

ABOUT CANA

Certified Pet Crematory Operator Program Now Available Online

Thu, 29 Nov 2018 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

CERTIFIED PET CREMATORY OPERATOR PROGRAM NOW AVAILABLE ONLINE

WHEELING, IL—The Cremation Association of North America (CANA) and the International Association of Pet Cemeteries and Crematories (IAOPCC) are excited to announce that the Certified Pet Crematory Operator Program (CPCO) is available online! This prestigious and sought-after certification is now readily available to pet crematory operators everywhere.

The new Certified Pet Crematory Operator Program (CPCO), a collaboration between the International Association of Pet Cemeteries and Crematories and the Cremation Association of North America, was first released in 2016 as an in-person course. “We are thrilled with the partnership with the IAOPCC. Moving the IAOPCC/CANA CPCO course online extends the reach to pet cremation providers from both associations and fulfills our mission of providing excellent member benefits,” says Barbara Kemmis, CANA Executive Director.

Participation in the CANA/IAOPCC CPCO Program assures the public that organizations are committed to safe pet cremation practices and that the utmost respect and care is a priority. Utilizing the core standards set forth in the IAOPCC’s Accreditation Program, the industry’s only accreditation program, the class addresses major topic areas such as an overview of the pet cremation process, equipment and operations, and standards and ethics. This self-paced and highly interactive online class is available for registration at any time, allowing learners to complete the course on their schedule and from the convenience of their office or home on any device.

IAOPCC Executive Director Donna Shugart-Bethune is excited about the opportunities the new online CPCO program brings to its members and all pet aftercare professionals. “This program really answers a need in our industry for relevant, mobile, self-paced learning. Pet aftercare professionals can now access the benefits of on-line learning for themselves and their employees, learning at their own pace within their environment. This is a game-changer for our Members and the pet aftercare industry. Anytime you can put best practices and accreditation standards directly into their environments, everyone benefits. We are excited to be doing just that!”

The online course will be hosted on CANA’s Learning Management System. Both CANA and IAOPCC members receive discounted pricing. Visit http://gocana.org/cpco for more details or to register. Please note: the CANA/IAOPCC Certified Pet Crematory Operator program is not interchangeable with the certification received through the CANA Crematory Operations Certification Program. This program is only open to those directly involved in pet cremations.

ABOUT CANA

ABOUT IAOPCC

The International Association of Pet Cemeteries & Crematories (IAOPCC) is a not-for-profit organization dedicated to advancing the standards, ethics, and professionalism of pet cemeteries and crematories around the world. With members in more than 15 countries, IAOPCC is the recognized leader in the pet aftercare profession.

CANA’s 100th Annual Cremation Innovation Convention: A Peek into the Next 100 Years

Tue, 31 Jul 2018 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

CANA’s 100th Annual Cremation Innovation Convention: A Peek into the Next 100 Years

WHEELING, IL—Over 300 people gathered in Fort Lauderdale, Florida July 25 – 27, 2018 for the Cremation Association of North America’s (CANA’s) 100th Annual Cremation Innovation Convention. While it was certainly a time of celebration—we’ve been doing this for over one hundred years, after all—the convention also provided the opportunity to look at what the next 10, 50 and even 100 years holds in store for cremation. Thanks to the twenty-three sponsors of this year’s convention, attendees enjoyed amazing food and great atmosphere while networking throughout the event.

FORWARD THINKING CONTENT

After Jason Engler, CANA’s Cremation Historian, reminded us how far we’ve come and how the industry has changed, it was time to turn our attention to the future and what it will take to continue to serve families in this consumer-driven hurdle of constantly evolving preferences. Attendees were asked to participate in the creation of a time capsule by writing down their thoughts on what cremation innovation will look like 100 years from now. The collection of thoughts will be bound into a book, combined with pictures from the event, and placed in a vault to be housed at the Cremation Exhibit at the National Museum of Funeral History.

After a review of marketing best practices by Joe Weigel, a panel of state and provincial regulators from Nevada, Alabama, Florida and Saskatchewan convened to talk about how current trends are impacting the regulation of funeral homes, crematories and cemeteries. The Cremation Fundamentals Panel talked about customer service best practices, owning and operating a pet crematory, and the importance of using competencies throughout our business.

Ending the first day, local Florida innovators Rick Baldwin and John McQueen co-presented a panel on how to successfully sell cremation across multiple brand segments in a high cremation market. The practical takeaways and sound business advice were well-received by attendees, many of whom are moving to follow a similar strategy.

The second day kicked off with a focus on correctly using statistics to make business decisions, presented by Bob Boetticher, Jr. John Bolton and Lori Salberg closed the conference by focusing on two key strategies for future success—having a cremation strategy and a customer experience strategy for top-notch service. Together, these three pieces of the overall business strategy will ensure continued relevance and success.

THE LATEST IN CREMATION PRODUCTS

CANA’s convention included a diverse range of sixty-four suppliers—from vault, casket, cremator, urn and keepsake manufacturers to vendors who provide banking, architectural, technology, and office services—all showcasing the latest products and innovations. Because CANA’s attendees are the owners and managers, sales abounded in the exhibit area.

THE NEXT STOP

Couldn’t join us this year? Save the date for CANA’s 2019 convention. We’ll be in Louisville, KY July 30 – August 2, 2019 at the brand-new Omni Hotel.

ABOUT CANA

CANA’s 100th Annual Cremation Innovation Convention

Tue, 19 Jun 2018 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Cremation Association of North America’s 100th Annual Cremation Innovation Convention at the Fort Lauderdale Marriott Harbor Beach Resort & Spa July 25-27, 2018

WHEELING, IL—The lure of the salty ocean air calls for industry professionals to gather in Fort Lauderdale, Florida for the Cremation Association of North America’s (CANA’s) 100th Annual Cremation Innovation Convention. The CANA Convention will be held July 25–27, 2018 at the Fort Lauderdale Marriott Harbor Beach Resort & Spa. With a wide range of valuable networking and educational opportunities, the event will feature sessions that examine the last 100 years of CANA conventions and growth in cremation, evaluate where businesses are today, and focus on the next 100 years by providing strategic and practical information for long-term success.

GET THE FULL CANA EXPERIENCE

In addition to a pre-convention Crematory Operations Certification Program™ (COCP™) on July 25, CANA will be hosting a 100th Convention Celebration Party on Friday, July 27 from 3:00pm – 7:00pm. We hope you'll stay and celebrate beachside with us as we eat, drink, and be merry, enjoying the beautiful sunset with friends old and new.

EXHIBITS AND SESSIONS TOGETHER IN ONE ROOM

CANA’s convention includes a diverse range of suppliers—from vault, casket, cremator, urn and keepsake manufacturers to vendors who provide banking, architectural, technology, and office services—making this a unique opportunity for all involved. The exhibits are in the same room as the general sessions to facilitate information sharing and feature innovative products and services for all participants.

INFORMATIVE, INVENTIVE WORKSHOPS

The lineup of impressive presentations includes:

CANA Centennial Celebration, Jason Engler
Marketing 101 Bootcamp, Joe Weigel
Current Trends in Cremation Regulation, Jennifer Kandt, Sandy Mahon, Charles Perine
Cremation Fundamentals, Anne O’Reilly, Jennifer Head
Local Innovation: Selling Across Multiple Brands, Richard Baldwin, John McQueen
Cremation GPS, Bob Boetticher, Jr.
Beyond the Niche: Creating an Effective Cremation Development Strategy, John Bolton
Customer Experience 101: How to Develop a Customer Experience Strategy, Lori Salberg

Program schedule and registration information regarding CANA’s 100th Annual Cremation Innovation Convention is available by visiting http://gocana.org/CANA18 or calling 312.245.1077. Watch a video preview of the convention here: https://youtu.be/7Bo0BY1dt0Q.

ABOUT CANA

Understanding Cremation Growth

Wed, 13 Jun 2018 04:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Barbara Kemmis
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@cremationassociation.org

UNDERSTANDING CREMATION GROWTH

The Cremation Association of North America (CANA) has just released its latest Annual Statistics Report featuring final 2016 cremation data, newly released 2017 data, and projections to 2022. Using figures primarily obtained through state and provincial governments in the United States and Canada, CANA has determined the annual percentage of cremations to deaths and forecasts future cremation percentages. CANA is committed to gathering accurate and comprehensive cremation statistics to serve the needs of the death care industry and consumers. Our statistics on cremation are regarded as the most reliable and current available today.

CREMATION GROWTH RATE IN THE U.S.

Last year, CANA introduced new demographic data exploring various aspects of the growth rate of cremation (The Cremationist, v. 53, no. 2). The research revealed that when the cremation growth rate over time is measured, an interesting pattern develops. It can take decades for the cremation rate to hit 5%. In the U.S. it took nearly 100 years from the legalization of cremation in 1876 for the rate to reach 5% in 1972. After that, the growth rate is more predictable. The statistical model suggests the following pattern in growth rate:

Starting Point: 5%
Lighthouse Period, 5-20% — 10 to 25 years
Acceleration Period, 20-40% — 8 to 18 years
Rapid Growth Period, 40-60% — 8 to 18 years
Deceleration Period, 60-80% — 10 to 20 years
Plateau Period, 80-100% — decades

The 2017 U.S. cremation rate was 51.6%. The majority of states are currently in the Rapid Growth phase. The cremation growth rate is reaching its peak and will begin to slow within a decade—but cremation rates will continue to grow across the country. While Canadian rates followed a slightly different trajectory, both countries experienced a similar trend.

More and more of the U.S. population have chosen to roam across the country and around the world. Many have loosened their connections to their geographic origins and increased their exposure to new traditions. Conversely, there are significant portions of the population who are rooted to their hometowns and remain deeply connected to the traditions they grew up with.

Several demographic factors indicate a break from tradition in opposition to a more rooted environment, each side correlating with higher or lower cremation rates, respectively. It’s more important than ever for business owners to understand their community demographics and the segments of the community they currently reach.

2017 CREMATORY COUNTS

In an effort to continually improve CANA research, particular attention was paid to updating and improving the methodology to determine crematory counts. For each state, three sources of data at the state and federal level were consulted. When two out of three sources agreed, that number was used. In the rare cases when multiple sources were unavailable, CANA members were consulted.

ABOUT CANA RESEARCH

The Cremation Association of North America (CANA) has been tracking national cremation statistics in the U.S. and Canada since our founding in 1913. Based on this data, CANA creates annual statistics reports to document consumer preferences and measure the steady growth of cremation rates across North America. CANA Research is often used by the media to shape their articles and by CANA’s members to guide their future business plans. For more information on CANA’s statistics, visit http://www.cremationassociation.org/IndustryStatistics.

Read the full report in the most recent edition of The Cremationist or log in to http://www.cremationassociation.org/CremationistMagazine.

CANA’S 2018 CREMATION SYMPOSIUM • Connecting the Dots

Wed, 06 Dec 2017 05:00:00 GMT

FOR IMMEDIATE RELEASE

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

CANA’s 2018 Cremation symposium
Connecting the Dots

February 6-8 • Paris Las Vegas Hotel • Las Vegas, NV

WHEELING, IL— Connecting the Dots is all about learning strategies for connecting consumer surveys, brand ambassadors, storytelling and therapy animals into a robust business strategy focused on profitability. The CANA Cremation Symposium is where the most progressive and successful business owners and managers gather to network and share best practices.

Join the following thought leaders and earn up to 9 continuing education hours.

Kelly Swanson • Connecting the Dots…Storytelling. You. Your Story. Make an Impact.
Danielle Burmeister • Connecting the Dots…Brand Ambassadors
Welton Hong • Connecting the Dots…Your Online Reputation
Lindsey Ballard, J.P. Di Troia, Robert Hunsaker • Connecting the Dots…Therapy Animals (panel)
Kelly Swanson • Connecting the Dots…Storytelling. The Story Formula: Connect and Engage through Strategic Storytelling
Glenda Stansbury • Connecting the Dots…Touchpoints
George Owens • Connecting the Dots…Voice of the Customer

CANA’s Cremation Symposiums are truly unique because of their intimate, personalized feel. Presentations and exhibits all take place in a single shared room, providing an opportunity for exhibitors and attendees to spend focused, quality time in consultation.

Attendees are encouraged to arrive early for extra continuing education on February 6. CANA is pleased to host the first-ever Preneed Summit, The Art of Selling Cremation. This unique event will bring together a diverse group of professionals, including preneed insurance and trust providers, as well as practitioners, to share success stories and best practices. Whether you currently sell preneed or have been avoiding it, you need to attend.

Registration and up-to-date information about both events is available at www.gocana.org/event/CANAconnect or https://www.youtube.com/watch?v=Ea5LieCoAwk.

ABOUT CANA

The Cremation Logs: CANA Launches Blog

Wed, 19 Jul 2017 04:00:00 GMT

There’s a new place online where cremation experts share their take on the latest news and trends—and offer up some creative advice—The Cremation Logs. As the leading authority on all aspects of cremation, CANA is eager to enable free and easy access to valuable information that strengthens the industry and promotes best practices. The Cremation Logs blog is the association’s latest project to further those goals.

Inspiration for the blog posts is sparked by the wide range of CANA’s ongoing activities. Whether derived from a Cremation Symposium workshop, distilled from an article in CANA’s quarterly member magazine, The Cremationist, or inspired by a presentation at the Annual Cremation Innovation Convention, the CANA blog is an excellent way for industry professionals to sample content that is usually reserved for the exclusive use of CANA’s members or those who are present at an in-person event.

The blog is certain to entertain and enlighten because CANA has access to the best and brightest folks working in the industry. Visit the blog today and you can get Bob Boetticher, Jr.’s take on the value of using stats to guide your business decisions, family interview tips from Justin Baxley, a real-life cautionary tale about how to prepare for the perils of zoning hearings, or participants’ observations from a celebrant training program, among other stories. You’re bound to find a few pithy nuggets of information that will stimulate your brain and provide helpful ideas to use in the workplace.

Not currently a CANA member? Can’t join us for our Annual Cremation Innovation Convention in New York City, August 16-18? You can still stay engaged with all things cremation. Be sure to register or log in on the CANA website to subscribe to the new blog now.

The U.S. Cremation Rate Exceeds 50%. Now What?

Mon, 19 Jun 2017 04:00:00 GMT

Contact: Barbara Kemmis
FOR IMMEDIATE RELEASE
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Barbara@CremationAssociation.org

CANA Annual Statistics Report Preview Shows U.S. Cremation Rate Exceeded 50% in 2016

WHEELING, IL—CANA’s member-exclusive Annual Statistics Report Preview, just published in May, shows that 2016 was the year the U.S. cremation rate exceeded 50%. The profession has been anticipating this milestone for some time—so what’s next? What do these numbers mean for crematory owners, funeral homes, industry suppliers, and the consumer?

CANA’s projections show that, at 50.1% nationally, the cremation growth rate is reaching its peak velocity and will begin to slow, but cremation rates will continue to grow across most of the country. Some regions are just now entering a period of rapid growth, while others may have already reached saturation. In order to better understand what factors affect the disparate growth rate of cremation in North America, CANA did some additional in-depth geographic and demographic research.

Our first step was to describe in more detail the reasons for the disparity in cremation growths in various regions. We found that states generally demonstrate a geographic clustering effect, suggesting that what started as individual preference became the norm in the community and heralded a cultural shift to a new tradition: cremation. Cremation will continue to be popular because it is “what we do now.”

CANA’s second step was to look at the speed at which cremation rates grow. When the cremation growth rate over time is measured, an interesting pattern develops. It can take decades for the cremation rate to hit 5%—in the U.S. it took nearly 100 years—but when it reaches 5%, the growth rate is more predictable and steady. There is no evidence that this trend will change or reverse, barring the introduction of a new form of disposition. We are currently in a period of rapid growth that will peak around 60% and then begin to slow until it reaches an eventual plateau. While Canadian rates followed a slightly different trajectory, it is interesting to note that Canada experienced a similar trend.

The last question we tackled was “Why are people choosing cremation in the first place?” There are numerous consumer feedback and business surveys to illustrate consumers’ stated preferences and buying patterns. Many business owners have developed their own theories as to why people choose cremation based on their experiences with the families they serve. But this CANA research is different—it models demographic traits that correlate strongly with cremation rates. The model may be directly applied at the business level.

Whether compelled by circumstance or eagerly searching for new opportunity, more and more of the U.S. population has chosen to roam across the country and around the world. Many have loosened their connections to their geographic origins and increased their exposure to new traditions. Conversely, there are significant portions of the population who are rooted to their hometowns and remain deeply connected to the traditions they grew up with.
The graphic below tells an interesting story of demographic factors indicating a break from tradition in opposition to a more rooted environment, each side correlating with higher or lower cremation rates, respectively.

The characteristics of high cremation areas indicate that consumers’ interest is in new traditions that meet the needs of a roaming, non-religious population. Cremation businesses must define their role in supporting and creating these new traditions. Cremation rates will continue to grow in rooted communities and the need to support memorialization and cremation will only increase.

Many of the findings in this research are likely not surprising but reinforce or help explain trends. It’s more important than ever for business owners to understand their community demographics and the segments of the community they currently reach.

ABOUT CANA RESEARCH

The Cremation Association of North America (CANA) has been tracking national cremation statistics in the U.S. and Canada since our founding in 1913. Based on this data, CANA creates annual statistics reports to document consumer preferences and measure the steady growth of cremation rates across North America. CANA Research is often used by the media to shape their articles and by CANA’s members to guide their future business plans. Read the full report in the most recent edition of The Cremationist or log in to http://www.cremationassociation.org.

CANA’s 99th Annual Cremation Innovation Convention in NYC

Wed, 19 Apr 2017 04:00:00 GMT

Contact: Jennifer Head

FOR IMMEDIATE RELEASE

Phone: (312) 245-1077

499 Northgate Parkway

Wheeling, IL 60090-2646

Jennifer@cremationassociation.org

Cremation Association of North America’s 99^th Annual Cremation Innovation Convention
at the Grand Hyatt New York August 16-18, 2017

WHEELING, IL—Location may not be everything, but it will be a major draw as industry professionals gather in New York City for the Cremation Association of North America’s (CANA’s) 99th Annual Cremation Innovation Convention. The CANA Convention will be held August 16-18 at the Grand Hyatt New York. With a wide range of valuable networking and educational opportunities, the event will feature business-building sessions as well as practical information on best practices in cremation. Attendees will have the opportunity to catch a Mets vs. Marlins baseball game at Citi Field and enjoy the history and architecture on display as they tour The Woodlawn Cemetery. CANA will also offer a pre-convention Crematory Operations Certification Program™ (COCP™) on August 16.

Exhibits and Sessions Together in One Room

CANA’s convention includes a diverse range of suppliers—from vault, casket, cremator, urn and keepsake manufacturers to vendors who provide banking, architectural, technology, and office services—making this a unique opportunity for all involved. The exhibits are in the same room as the general sessions so that displays and demonstrations of products and services are shared with all event participants.

Informative, Inventive Workshops

The line up of impressive presentations includes:

· Back to Business: Redefining Cremation in the Consumer’s Mind, Larry Stuart, Jr. (Keynote)

· Transition Planning: The Good, the Bad, and the Ugly, David Nixon and Steve Egna

· Pre-Need Sales Tactics, William Bonacorda

· Survey of Website and Software Tools That Increase Relevance, Nick Timpe

· The Development and Structure of American Cremation Law, Tanya Marsh

· Using Cremation Statistics to Enhance Business Success, Bob Boetticher, Jr.

· International Trends in Cremation, International Cremation Federations panelists

· Cremation Fundamentals, Paul Harris, Lara Price, J.P. DiTroia, Dennis Werner

Program schedule and registration information regarding CANA’s 99th Annual Cremation Innovation Convention is available by visiting http://www.cremationassociation.org or calling 312.245.1077. A video preview of the convention is available here: https://youtu.be/z0KVJ11ga24.

About CANA

CANA CREMATION OPERATIONS CERTIFICATION PROGRAM™ (CANA COCP™) NOW AVAILABLE ONLINE

Tue, 04 Apr 2017 04:00:00 GMT

Contact: Jennifer Head
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

WHEELING, IL— The Cremation Association of North America is proud to announce the release of CANA's Online Crematory Operations Certification Program (COCP). As a leading provider of quality crematory operator training for over thirty years, CANA is confident that the online version of our course is the next step in meeting the needs of a rapidly changing industry where cremation is the new tradition. As funeral homes expand to include crematories, and new cremation providers are continually entering the market, access to quality crematory operator certification is critical. While in-person training is often the preferred method of learning for many, others who will be taking these open positions opt for learning online and on-demand.

Developed following best practices for adult workplace learning, CANA's online version of the crematory operations program is highly interactive, engaging, and thought-provoking. The online program features the same valuable content as our highly regarded in-person course. Via the online course, learners will complete activities, watch video, read articles, complete case studies, and more.

There are many advantages to online learning, and this course is no exception. The online COCP is self-paced, and does not need to be completed in one sitting. Learners can start and stop at their convenience. Registration is available at any time and provides immediate access to the course and the crematory operations manual. There are no travel expenses to add to the registration fee and there is no time away from the office, easing the burden of trying to provide coverage while employees are traveling to and from the course location.

The online version of the COCP has already been accepted for certification by many of the twenty states that require it and has been adopted for use by several mortuary science and funeral service schools. The response to the program has been overwhelmingly positive, and we're proud to offer this additional option to our customers. To learn more, and to see which states allow the online program for certification, click here.

About CANA
Founded in 1913, the Cremation Association of North America (CANA) is an international organization of over 3,300 members, composed of funeral homes, cemeteries, crematories, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.

CANA President Borden Joins Pierce Mortuary College Board

Wed, 01 Mar 2017 05:00:00 GMT

Pierce MORTUARY colleges announces TWO new board MEMBERS

BROADVIEW, IL, MARCH 1, 2017 – Pierce Mortuary Colleges announces the appointment of two new members of its Board of Trustees. Joining the Board are Jay D. Dodds and Timothy R. Borden.

Jay D. Dodds is a licensed funeral director with over thirty-three years of experience in the funeral and cemetery profession. Jay is the founder, owner and President/COO of the Signature Group which owns and operates twenty funeral homes and ten cemeteries in five states. Prior to founding Signature Group in 2011, Jay was Executive Vice President and Chief Operating Officer of Carriage Services where he had seventeen years in various senior operations leadership and management roles. A graduate of Dallas Institute of Funeral Service, Jay currently serves as an officer of the International Cemetery Cremation and Funeral Association (ICCFA) as Vice President of External Affairs. He also is a Trustee for the Funeral Service Foundation, the ICCFA Educational Foundation, and the Matthew’s Children’s Foundation.

Timothy R. Borden is a licensed funeral director and embalmer in Kentucky, Indiana and Michigan. Tim is the founder, President and CEO of the Borden Mortuary Group, with locations in Louisville and Lexington, Kentucky, and Scottsburg, Indiana. The Borden Mortuary Group, founded by Tim in 1995, is Kentucky’s largest volume mortuary service, providing embalming and cremation services as well as mortuary supplies for funeral professionals in the area. Tim and his wife Patty also operate a pet cremation business in Louisville. A graduate of Mid-America College of Funeral Service, Tim is also a member of its Advisory Board. He also is current president of the Board of The Cremation Association of North America (CANA) and past Chairman of the British Institute of Embalmers.

“We are pleased to welcome Jay and Tim to our Board of Trustees,” said Joe Suhor, Board Chairman. “They both bring depth and breadth of expertise in the funeral service industry and are passionate about the industry and education of future funeral professionals.”

The Board of Trustees thanked John Firestone and Michael Meierhoffer, whose terms expired, for their dedicated service on the Board. John Firestone has been a guiding force on the Board as a trustee since 1967 and served as Board Chairman from 1998 to 2012. Mike Meierhoffer has provided keen insight during his service on the Board since 2013.

The other members of the Board of Trustees are:

Joseph U. Suhor, III, Chairman of the Board & CEO of Wilbert Funeral Services Inc.

Dennis P. Welzenbach, President of Wilbert Funeral Services, Inc.

Bill W. Forsberg, Executive Director of North Carolina Funeral Directors Association

Ann Mesle, retired Circuit Court Judge on the Jackson County Circuit Court

____________________________________

Contact:
Wayne Stellmach
708.865.1600
wstellmach@wilbert.com

Cremation Rate Rises to 48.6 Percent as Public Attitude Changes

Tue, 09 Aug 2016 04:00:00 GMT

Two-thirds of Americans Say They Are “Definitely” or

“Somewhat Likely” to Choose Cremation

WHEELING, IL – The cremation rate in the United States continued its rise – to 48.6 percent in 2015, up from 47 percent in 2014 – reflecting a steadily growing public preference for cremation, according to a report to be released tomorrow by the Cremation Association of North America (CANA).

CANA projects that the U.S. cremation rate will reach 54.3 percent by 2020 and the cremation rate in Canada will be 74.2 percent then.

The continual growth in the annual cremation rate reflects public attitude that increasingly favors cremation over traditional burial. In 2015, 65 percent of Americans reported they were “definitely” or “somewhat likely” to choose cremation, according to a recently released Harris Poll commissioned by the Funeral and Memorialization Information Council (FAMIC). That preference has more than doubled in the 25 years since 1990 when just 31 percent of people said they’d choose cremation.

In 2015, cremation rates grew in 48 of the 50 states and the District of Columbia. Alaska’s already high rate of 65.7 percent stayed the same as in 2014. Only Colorado and Hawaii showed decreases, according to CANA’s 2016 Cremation Statistics Annual Report, which will be released tomorrow at CANA’s 98^th Annual Innovation Convention in Chicago. CANA is the preeminent source on cremation data for the United States and Canada.

“We have great confidence in our projection that the cremation rate will reach 54.3 percent by 2020,” said CANA Board President Sheri Stahl. “CANA’s track record on projections is extremely accurate, never varying more than 1.6 percent from the actual numbers, once recorded. That statistical accuracy, coupled with research showing that two out of three Americans say they’re likely to choose cremation, reflects a major societal shift toward cremation.”

The roots of this societal shift go back more than a half century. The CANA 2016 Cremation Statistics Annual Report shows that the total number of cremations, and the total percentage of cremations among all deaths in the United States, have increased every year since 1958, the first year for which single-year numbers are available. In Canada, that is true for all years except for 1968 and 2002. This growth in the percentage of cremations has occurred while the total number of deaths also has risen every year.

Canada’s rate of cremation – 68.8 percent in 2015 and 2014 – continues to be much higher than in the United States, reflecting a trend that has been true since the early 1960s. In 2015, every Canadian province bordering the United States recorded a cremation percentage rate of more than 61 percent, except for tiny Prince Edward Island and New Brunswick, on Canada’s East Coast. CANA projects that Canada’s cremation rate will be 74.2 percent in 2020.

“There is no doubt that we are seeing a generational shift in how people choose to memorialize their loved ones,” said Timothy R. Borden, CANA’s president-elect, who will become board president this week at CANA’s convention. “With cremation, families have more flexibility in the timing and locations of memorial services, and many options for creativity and personalization in and how and where their loved one’s remains will be placed.”

In the United States, cremation rates are highest in the West and Northeast. Strong growth in the choice of cremation also is occurring in the Midwestern and Southeastern United States in states that traditionally have had lower cremation rates. From Nebraska, south to Texas, and throughout the Great Lakes states, cremation rates are up. In Canada, a similar shift is happening across the country. The CANA report illustrates this growth visually from 2011 to 2015 in heat maps of the United States and Canada.

To see highlights from the report, which includes international cremation statistics and historical data going back to 1876 for the U.S. and 1902 for Canada, visit www.cremationassociation.org/?page=IndustryStatistics .

About the Cremation Association of North America (CANA)

CANA/IAOPCC TO OFFER CERTIFIED PET CREMATORY OPERATOR PROGRAM (CPCO)

Thu, 04 Aug 2016 04:00:00 GMT

WHEELING, IL— The new Certified Pet Crematory Operator Program (CPCO), a collaboration between the International Association of Pet Cemeteries and Crematories and the Cremation Association of North America, is designed to ensure that business owners and their employees have the most current crematory operations training available in the market today. CANA Executive Director, Barbara Kemmis is thrilled to extend the association’s cremation offerings through this partnership. “Building on the solid foundation of the CANA Crematory Operations Certification Program™ (CANA COCP™), this new pet-focused curriculum developed in tandem with IAOPCC subject matter experts raises the standard for pet aftercare professional.”

Participation in the CANA/IAOPCC CPCO Program assures the public that organizations are committed to safe pet cremation practices and that the utmost respect and care is a priority. Attendees will gain extensive knowledge—technical, scientific, and legal—all of which is proactive prevention for future business problems. Utilizing the core standards set forth in the IAOPCC’s Accreditation Program, the industry’s only accreditation program, the class will address major topic areas such as an overview of the pet cremation process, equipment and operations, the cremation process in detail, and standards and ethics. Taught by industry experts, this program provides pet loss cremation professionals of all backgrounds and levels of experience a thorough knowledge of the practices and procedures that will help reduce the risk of litigation.

IAOPCC Executive Director Donna Shugart-Bethune is enthusiastic about the new training and what it will mean for her members, other pet aftercare professionals, and consumers. “As an international organization, we are excited to introduce this new and expanded CPCO Program. Through our joint efforts with CANA, we are continuing to raise the bar in pet aftercare excellence. This program will help solidify the most extensive and up-to-date practices in pet cremation care and crematory management. I know pet care professionals will want to be a part of this educational opportunity!”

The first CPCO training will be offered in conjunction with the IAOPCC 45^th Annual Conference in Tarrytown, New York on September 22, 2016. Visit https://www.iaopc.com/professionals/conference to register today. Please note: the CANA/IAOPCC Certified Pet Crematory Operator program is not interchangeable with the certification received through the CANA Crematory Operations Certification Program. This program is only open to those directly involved in pet cremations.

About CANA

About IAOPCC

The International Association Of Pet Cemeteries & Crematories (IAOPCC) is a not-for-profit organization dedicated to advancing the standards, ethics, and professionalism of pet cemeteries and crematories around the world. With members in more than 15 countries, IAOPCC is the recognized leader in the pet aftercare profession.

Worsham College of Mortuary Science Cancels Proposed Merger

Wed, 25 May 2016 04:00:00 GMT

Wheeling, IL – After a long and thoughtful discourse, Worsham College of Mortuary Science has decided to discontinue the proposed merger. Mergers, by nature, are complicated endeavors, and what on the surface seemed like a logical partnership, in the end, became impractical as cultural and logistical factors were too large to overcome.

The Worsham College Board of Directors felt the best interest of Worsham College would be to maintain its independence. “There is no guide for mergers of colleges or the unique challenges that we encountered, and it was with the best intentions that we discussed all possible solutions” said Karl Kann, President Worsham College of Mortuary Science. “The commitment and passion of Worsham College has remained unchanged: serving our students, faculty and alumni as we continue to advance funeral service education” said Kann.

CANA, CTQ, FSAC Partnership Bringing French Language Crematory Operations Training To Canada

Tue, 24 May 2016 04:00:00 GMT

WHEELING, IL—The partnership between Corporation des thanatologues du Québec (CTQ), Funeral Services Association of Canada (FSAC), and Cremation Association of North America (CANA) looks to be a smashing success when French-language crematory operations training kicks off in Montreal on May 30. The three associations collaborated to translate the CANA Crematory Operations Certification Program™ curriculum and materials into French and train instructors to deliver the content in the classroom.

“Our partnership with FSAC and CTQ ensures this vital professional education reaches an even broader audience across North America,” says CANA President, Sheri Richardson Stahl. “CTQ and FSAC are the perfect partners to guarantee that the highest professional and educational standards are achieved."

For their part, FSAC and CTQ are eager to offer quality French-language education to their members and other Canadian death care professionals. CANA’s COCP will be offered in conjunction with the FSAC 2016 Convention and Trade Show, providing convention attendees the chance to receive the crematory operator training in advance of the show.

As a measure of the popular demand for the program, 51 people have already signed up to attend the French-language course. It will be taught by André Larin of J.A Larin & Fils Inc. and Luis Del Pino of US Cremation Equipment. Michael Sheedy of Service Corporation International and Larry Stuart, Crematory Manufacturing & Service, Inc., will teach the course in English. Space is still available. Visit www.FSAC.ca for more information and registration.

The Cremation Association of North America’s Crematory Operations Certification Program (CANA COCP™) is the most comprehensive educational program in the industry, covering the best policies, practices, and procedures for working with the families who have chosen cremation as their method of memorialization and disposition. Focusing on terminology, equipment, operations, policies and procedures, and reducing legal risk, the program uses training best practices to further education. Continuing the CANA tradition of training from practitioner, manufacturer, and attorney perspectives, participants interact with and learn from each other as well as the faculty.

About CANA

Contact: Jennifer Head

Phone: (312) 245-1077

499 Northgate Parkway

Wheeling, IL 60090-2646

Jennifer@cremationassociation.org

CANA’s 2016 Cremation Symposium a Huge Success

Tue, 16 Feb 2016 05:00:00 GMT

Contact: Jennifer Head FOR IMMEDIATE RELEASE
Phone: (312) 245-1077
499 Northgate Parkway
Wheeling, IL 60090-2646
Jennifer@cremationassociation.org

Despite unseasonably cool temperatures for Las Vegas in February, the CANA 2016 Cremation Symposium, held February 2-4 at the Tropicana Hotel, was the hot place to be, with the biggest attendance in ten years. This symposium is always the premier event for an audience hungry to benefit from the most relevant cremation-focused content that any industry meeting has to offer.

The learning began with the CANA Crematory Operations Certification Program™, where a room full of attendees were treated to the most comprehensive professional crematory operator training in the industry. Once the day-long program was over, both COCP and Cremation Symposium attendees mingled together for cocktails. They were joined by CANA leaders and supplier members as they perused the displays in the exhibit hall.

Over the next two days, a terrific roster of presenters demonstrated why the CANA Symposium is such a popular choice for continuing education among death care professionals. The mix of seasoned veterans and youthful innovators who were selected to interact with the audience made for an informative and entertaining program, notable for its forward-looking approach to addressing issues in cremation marketing and the death care industry. Attendees also took advantage of the opportunity to meet with the knowledgeable vendors and suppliers who were present to discuss the very latest products and services they had on offer in the exhibit hall.

On Thursday, CANA’s Education Director, Jennifer Head, unveiled CANA Education Online, the industry’s first-of-its-kind learning tool. This interactive system, available on phones, tablets and laptops, will enable industry professionals to obtain top-notch, quality online education while earning continuing education credits. Valuable topics include Cremation and the Environment, Phone Shoppers, Chain of Custody, Regulatory and Legal Issues, and more.

If you want to benefit personally and professionally from the most progressive and useful cremation content out there, be sure to join us for CANA’s 98th Annual Convention this summer. We invite you to come to the bustling metropolis of Chicago, Illinois to be rewarded by attending another productive and valuable CANA event. We’ll see you there August 10-12, 2016 for our signature blend of education, networking, and straight-up fun.

About CANA

Introducing CANA Education Online, a First-of-Its-Kind Industry Learning Tool

Thu, 04 Feb 2016 05:00:00 GMT

FOR IMMEDIATE RELEASE

February 4, 2016

Introducing CANA Education Online, a First-of-Its-Kind Industry Learning Tool

What:

During the 2016 Cremation Association of North America (CANA) Cremation Symposium held in Las Vegas February 2-4, CANA unveiled CANA Education Online, the industry’s first-of-its-kind learning tool.

This interactive system, available on phones, tablets and PCs, will enable industry professionals to obtain top-notch, quality online education while earning continuing education credits. Valuable topics include Cremation and the Environment, Phone Shoppers, Chain of Custody, Regulatory and Legal Issues, and more.

These cutting-edge courses, designed by industry experts, will keep users engaged through the use of interactions, case studies, scenarios, quizzes, and selected readings. As with online college courses, users will be required to complete all coursework and pass a final assessment to earn continuing education hours, and will have access to records and materials after completion. Designed to benefit professionals who are unable to attend in-person events, CANA Education Online will provide on-demand access to high-quality content via the web.

A code will be provided to interested members of media who wish to access CANA Education Online. Contact Jennifer Head (Jennifer@CremationAsssociation.org) for more information on CANA Education Online or Mackenzie Coopman (mcoopman@ksapr.com) to set up an interview.

When: Feb. 4

Where:

CANA Cremation Symposium

The New Tropicana Las Vegas

3801 Las Vegas Blvd., South

Las Vegas

Media Contact:

Mackenzie Coopman

KSA (on behalf of CANA)

312-251-9927

mcoopman@ksapr.com

About the Cremation Association of North America

CANA Board Member Erin Whitaker Joins Foundation Partners Group

Thu, 22 Oct 2015 04:00:00 GMT

THIRD GENERATION FUNERAL DIRECTOR BRINGS STRATEGIC BUSINESS MINDSET TO NEW POSITION

Orlando, FL – Foundation Partners Group (FPG), a leading provider of innovative funeral, cemetery and cremation experiences and products, has announced that Erin Whitaker has joined the organization as Senior Director, Operations Integration. In her position, Whitaker will utilize her skills and experience in the areas of operations and process improvement at each of the FPG funeral home and cemetery locations. In addition, she will lead the implementation of key business and customer experience initiatives at FPG.

As a third generation funeral director, Whitaker brings a diverse and comprehensive background to her role at FPG. After undergraduate studies, she joined Eastman Kodak as a chemical engineer and project manager. After six years at Kodak, she returned to South Carolina to attend graduate school to obtain a Master’s in Business Administration. While completing her degree, she began working part-time at the family’s funeral home, Whitaker Funeral Home in Newberry, SC.

Shortly after receiving her MBA, Whitaker made the decision to return full time to the funeral profession. She enrolled in mortuary school and became a licensed funeral director and embalmer, joining Whitaker on a permanent basis as both a funeral director and business manager. As a means to combine her business acumen with her knowledge of funeral service, Whitaker joined The Foresight Companies, LLC as a Financial and Business Management consultant. During her tenure, she worked with funeral homes and cemeteries nationwide to understand their needs and help them reach their business goals.

“We are honored and delighted for Erin to join our operations team,” stated Justin Baxley, Chief Customer Officer for Foundation Partners Group. “She brings a wide ranging skill set as both a funeral professional and corporate business executive. Her insight for improving key operational and customer service metrics and driving business performance will be significant in our continued growth and success as an organization."

Whitaker also will assist in the onboarding process for new acquisitions to the FPG network as well as special projects. She will continue her speaking at funeral service conferences and writing for funeral trade publications. She also will also continue to serve as a board member for the Cremation Association of North America (CANA).

“This position is well suited for me as it combines my love of funeral service with a fondness for strategic business processes,” said Whitaker. “I look forward to helping Foundation Partners Group fully leverage the power of the ShareLife® portfolio of products and services throughout the network.”

Whitaker has a bachelor’s degree in chemical engineering from Georgia Tech University as well as a master’s of business administration in International Business from the University of South Carolina. Whitaker is certified as a Black Belt in Six Sigma methodology and has achieved the designation of Certified Funeral Service Practitioner and Certified Preplanning Consultant.

About Foundation Partners Group: Foundation Partners Group (FPG) is a leading provider of innovative funeral, cemetery and cremation experiences and products. As one of the largest privately-owned funeral operators, FPG owns and operates funeral homes and cemeteries in 13 states, and is actively seeking to expand its locations throughout the U.S. With headquarters in Orlando, FL, Foundation Partners is committed to revolutionizing the funeral profession with a customer experience-centered approach that harnesses innovation and values the power of relationship and partnership. For more information, visit the new Foundation Partners Group website at www.foundationpartners.com.

Crematory Experts Available to Discuss Ebola Precautions

Wed, 14 Oct 2015 04:00:00 GMT

WHEELING, Ill., Oct. 10, 2014-- In the wake of this week's news of the death of Ebola victim Thomas Eric Duncan and his subsequent cremation, the Cremation Association of North America (CANA) is working with elected officials and ensuring crematory operators are prepared.

Mark Matthews, environmental advisor to the CANA Board and funeral director at Wiefels Cremation & Funeral Service in California, believes that "Ebola in the U.S. will be limited and contained." However, he is working with local elected officials to "walk through" several scenarios for IF the virus spreads and the crucial role crematory operators can play in the process to stop the spread.

"There are new precautions to consider around each corner," said Matthews. Most recently, it was about the need to cremate Duncan to ensure the virus was not spread further.

As you cover this evolving story, the experts of CANA are available to:

Talk about how crematory operators are working with government officials to protect the health of those who work in the industry, while also upholding the dignity of the person.
Answer questions about the cremation process. For example, cremation equipment works at 1,200 degrees to 1,800 degrees, which completely eliminates the virus.
Discuss the precautions crematories are taking, which includes having personal protective equipment such as Tyvex suits, gloves and masks on site.
Share statistics about the cremation rates in the U.S. and individual states.

If you have any questions, or would like to arrange an interview with Matthews, Robert Boetticher, Jr., president of the CANA Board, or Barbara Kemmis, CANA executive director, please feel free to email or call Lisa Soard at lsoard@ksapr.com or 312-251-9929.

About the Cremation Association of North America

Founded in 1913, CANA is an international organization of more than 1,500 members, composed of cremationists, funeral directors, funeral home operators and owners, cemeterians, industry suppliers and consultants. To learn more about CANA visit http://www.cremationassociation.org/.

U.S. Cremation Rate Nearly Doubles Over Past 15 Years

Wed, 07 Oct 2015 04:00:00 GMT

Fascinating correlation between states with high cremation rates,

states with large population unaffiliated with organized religion

WHEELING, ILL. – The cremation rate in the U.S. has almost doubled in the past 15 years, according to a report released today by the Cremation Association of North America (CANA). Today, states with high cremation rates, typically in the west and northeast, bear a striking resemblance to states, also in the west and northeast, that report having a large number of people who do not identify with any organized religion.

· The five states with the highest percentage of cremations in 2014 were: Nevada (75.9 percent), Washington (75.2 percent), Oregon (73.9 percent), Hawaii (72.6 percent) and Maine (71.2 percent); the majority of residents in these states don’t identify with organized religion and are open to more personal ways to remember their loved ones.

· The five states with the lowest percentage of cremations in 2014 were: Mississippi (19.7 percent), Alabama (22.9 percent), Kentucky (24.6 percent), Louisiana (27.6 percent) and Utah (29.7 percent); the majority of residents in these states are affiliated with a religion, which typically leads to a more traditional view of memorialization.

In 2014, nearly one in two Americans (46.7 percent) selected cremation as an alternative to burial. This compares to only about one in four people (24.8 percent) who chose cremation in 1999. These findings come from the Cremation Statistics Annual Report produced by CANA, the preeminent source on cremation data for the United States and Canada.

There was a similar increase in the percentage of Americans who are unaffiliated with any organized religion and who said they would “definitely” or are “somewhat likely” to select cremation for friends and family – from 60 percent in 2004 to 91 percent in 2015 – according to a recent Funeral and Memorialization Information Council study. A May 2015 Pew Research Study showing a dramatic shift over the past seven years in the number of Americans who do not identify with any organized religion supports this trend.

“Americans are choosing cremation as a way to remember their loved ones more than ever before,” said CANA Board President Sheri Stahl. “Cremation is becoming the new normal, primarily because people can personalize the way they want to memorialize friends and family, and because it is perceived as a more affordable, better value for memorialization.”

Meanwhile, the CANA report also projects that Canada’s cremation rate is expected to rise to nearly 73 percent by 2019.

“Canada has consistently had higher cremation rates compared to the U.S. We can trace it back to 1963,” said Robert Boetticher, Jr., CANA’s Immediate Past President. “We can learn a lot from our Canadian neighbors about how to approach cremation as a form of memorialization.”

How Americans view cremation as a way to remember loved ones is changing. For example, as more faith traditions become more accepting of cremation, members of those faith communities report they are “as likely” or up to 10 percent “more likely” to choose cremation than respondents in the “as likely” and “more likely” categories five years ago.

Cremation also allows greater flexibility when planning memorialization. People can easily transport their loved one’s remains to make timing more convenient for families, place the remains in a single location, scatter them at a favorite site (with appropriate permission from property owners) or divide and incorporate them into keepsake urns, jewelry and other items.

Other highlights from the report include:

· United States of America

o The U.S. cremation rate is expected to rise to 52.9 percent by 2019

o Connecticut, Michigan, Minnesota and Wisconsin are the newest states to reach cremation rates above 50 percent in 2014

· Canada

o 2014 annual growth rate – five year average – is 66.8 percent

o Saskatchewan is the newest province in 2014 to cross the 60 percent threshold for its cremation rate

For at least the past 27 years, CANA’s report of the annual growth rate has been accurate to within +/- 1.6 percent. Since 1913, CANA has been collecting death and cremation data in the U.S. and Canada.

To see the full report, which includes international cremation statistics and historical data going back to 1876 for the U.S. and 1902 for Canada, visit www.cremationassociation.org/?page=IndustryStatistics.

About the Cremation Association of North America (CANA)

Cremation is the New Tradition

Thu, 01 Oct 2015 04:00:00 GMT

CANA Welcomes New Board Members

Tue, 11 Aug 2015 04:00:00 GMT

New Members Elected, Officers Advance at 97^th Convention

WHEELING, IL—Great leaders are the driving force behind every successful professional association, and CANA’s progressive, forward-thinking momentum is sure to continue with the installation of its new board. During the 97^th Annual Convention, July 29-August 1, 2015, at the San Diego Marriott Marquis and Marina, CANA’s membership elected three new directors, while several other board members advanced into new officer positions.

Shannon Asmus, Robbie Pape, and Erin Whitaker Join the Leadership

Shannon Asmus of the Vertin Company in Breckenridge, Minnesota, is one of the newly installed board members, along with Robbie Pape, Senior Managing Director, Operations and Support, at Service Corporation International in Houston, Texas. The third new member is Erin Whitaker, Business Manager of the Whitaker Family Funeral Home in Newberry, South Carolina.

CANA Board Officer Advancement

Sheri Stahl, Vice President and Business Manager of The Island Funeral Home and Crematory in Hilton Head, South Carolina, is CANA’s new President. The association’s President-Elect is Tim Borden of Louisville, Kentucky. Tim is Founder and President of Borden Mortuary Group. CANA’s First Vice President and Treasurer is Michael Sheedy. Mike is Market Director for Service Corporation International (Canada) out of Ottawa, Ontario. Mitch Rose, CEO and President of The Woodlawn Cemetery, is now the Second Vice President.

CANA Executive Director Barbara Kemmis is eager to continue CANA’s ambitious development of programs, studies, and member benefits under the leadership of the 2015-2016 board. “Our board is known for its passion in promoting cremation best practices as well as its creativity and business acumen,” she said. “These experienced industry experts will perfectly represent the association and the important services provided by our members.” More information about CANA and the new board can be found on the association’s website at www.CremationAssociation.org.

###

About CANA

Breaking Attendance Records: CANA’s 97th Annual Cremation Innovation Convention

Tue, 11 Aug 2015 04:00:00 GMT

San Diego Marriott Marquis and Marina July 29-August 1, 2015

WHEELING, IL—In what turned out to be the best-attended cremation-focused convention ever, industry professionals enjoyed a wide range of valuable networking and educational opportunities as they attended the Cremation Association of North America (CANA) 97th Annual Cremation Innovation Convention. With over 300 participants—plus 90 individuals who were part of the pre-convention CANA Crematory Operations Certification Program™ presented with the Association of California Cremationists—this event featured business-building sessions, an inside look at body donation programs, current trends in cremation memorialization at cemeteries, and the environmental impact of cremation.

A Lively Exchange of Commerce and Ideas

A diverse range of 55 suppliers—from vault, casket, cremator, urn and keepsake manufacturers to vendors who provide banking, architectural, technology, and office services—made the CANA convention a unique opportunity for all involved. Exhibits were in the same room as the general sessions, insuring that attendees and exhibitors were able to spend plenty of time in conversation.

Informative, Inventive Workshops

The line up of impressive presentations included:

No BS! How Strategic PR Can Transform Your Organization, Kathy Schaeffer
Body Donation, Scott T. Barton, Bill Elliott, Lisa Moore, Garland Shreves, and Michael Thomas, moderated by Maggie McMillan
Addressing Legal Issues, Lara Price
Research to Quantify Mercury Emissions, Michael LuBrant, Sandra Myers, and Rebecca Place
Cremation and the Environment, Panel Discussion moderated by Mark Matthews with Mohan Balagopalan, Archi dela Cruz, Derek K. Hollinshead, Luis Llorens, and Jeff Pickard
The Answer is in the Numbers, Robert Boetticher, Jr.
Affordable Marketing Solutions for Your Funeral Home, Lynn Elliott
Succession Planning: Engaging the Next Generation, Bill McQueen
We Have One Customer: It’s All About How to Partner with Hospice, Lacy Robinson
The Memorial Idea, Jason Ryan Engler
Cremation Memorialization in Cemeteries, Panel Discussion moderated by Robert Boetticher, Jr. with Dan Cable, JP Di Troia, Darin Drabing, and Craig Oprea

###

About CANA

“The History of Cremation,” a New Exhibit at the National Museum of Funeral History

Tue, 11 Aug 2015 04:00:00 GMT

Wheeling, IL and Houston, TX (August 3, 2016) – The Cremation Association of North America (CANA) and the National Museum of Funeral History are proud to announce a partnership in the creation of a special exhibit entitled “The History of Cremation.”

Documenting the birth and growth of cremation in North America and promoting enduring themes of memorialization, this unique exhibit will feature artifacts donated by CANA members and items from the Museum's collection. Videos and interactive components will engage visitors in learning about cremation through the ages and how the individuals would like to be memorialized.

The idea for a cremation exhibit, which has been in the works for several years, stems from numerous inquiries from museum visitors and industry professionals asking about when the Museum would host or create an exhibit on the subject of cremation. "The interest in learning more about this popular form of disposition is consistent,” said Genevieve G. Keeney, president and COO of the National Museum of Funeral History. “I am honored to be working with the members of CANA to design this exhibit to educate and validate the history of this funerary practice and showcase the future of its growing popularity."

What started as a sanitary form of disposition has now evolved into a beautiful form of permanent memorialization, proving that public and professional perception of cremation has changed over time. “Today, we know cremation is the most popular form of disposition across the country,” said Robert M. Boetticher, Jr., CANA Past President, “so an exhibit about cremation could not come at a more ideal time.”

“On behalf of the board of directors, this exhibit is long overdue and we are excited to bring CANA on board to help create this new addition to the Museum,” said Robert M. Boetticher, Sr., Vice Chairman/CEO of the National Museum of Funeral History.

CANA has convened a task force of cremation experts to conceptualize the exhibit which will document the adoption of cremation through four eras of development including:

Era One: Early Cremation in the United States (1876 and earlier-1925)

Era Two: A Focus on Memorialization (1925-1975)

Era Three: Movement Away from Memorialization and Toward Simplification (1975-2005)

Era Four: Present Day Cremation (2005-present) The Sky is the Limit

Members of CANA are encouraged to submit artifacts from these eras. Item sought include examples of cremation documents, literature, urns, tools and photographs and additional unique items that will further the understanding of the history of cremation and its impact today.

Members of the task force include:

Robert M. Boetticher, Jr. • CANA Past President; Director of Support, Carriage Services

Jason Engler • CANA Historian; Funeral Director, Rollins Funeral Home

Mark Matthews • CANA Past President; President, Wiefels Cremation & Funeral Service

Scott MacKenzie • CANA Board Member; President, MacKenzie Vaults

Dean Fisher • Director, UCLA Donated Body Program

Barbara Kemmis • Executive Director, CANA

Sara Corkery • Communications Manager, CANA

Members of CANA or any other funeral industry professionals who are interested in donating artifacts to be considered for the exhibit are encouraged to submit a picture and brief description of the item(s) to Genevieve Keeney at gkeeneyg@yahoo.com and coordinate delivery directly with her and the Museum.

For more information, please visit www.nmfh.org.

###

About CANA

About the National Museum of Funeral History

The National Museum of Funeral History houses the country's largest collection of funeral service artifacts and features renowned exhibits on one of man's oldest cultural customs. Visitors can discover the mourning rituals of ancient civilizations, see up-close the authentic items used in the funerals of U.S. Presidents and Popes and explore the rich heritage of the industry which cares for the dead. The museum is located at 415 Barren Springs Dr., Houston, TX 77090 and is open Monday – Friday from 10 am – 4 pm, Saturday from 10 am – 5 pm and Sunday from 12 pm – 5 pm. Admission is $10 for adults and children age 12 and older, $9 for seniors and veterans; $7 for children 3 – 11 years old; and free for children age 2 and younger. For more information, visit www.nmfh.org, like us on Facebook or call 281.876.3063.

CANA's 97th Annual Cremation Innovation Convention

Thu, 30 Apr 2015 04:00:00 GMT

Contact: Barbara Kemmis FOR IMMEDIATE RELEASE

Phone: (312) 245-1077

499 Northgate Parkway

Wheeling, IL 60090-2646

Barbara@cremationassociation.org

Cremation Association of North America’s 97^th Annual Cremation Innovation Convention

WHEELING, IL—Industry professionals will enjoy a wide range of valuable networking and educational opportunities as they attend the Cremation Association of North America (CANA) 97th Annual Cremation Innovation Convention. This event will feature business-building sessions as well as information on timely topics such as an inside look at body donation programs and the environmental impact of cremation. The CANA Convention will be held July 29-August 1 at the San Diego Marriott Marquis and Marina in sun-drenched San Diego, CA.

Informative, Inventive Workshops

The line up of impressive presentations includes:

· No BS! How Strategic PR Can Transform Your Organization, Kathy Schaeffer

· Body Donation, Scott T. Barton

· Addressing Legal Issues, Lara Price

· Research to Quantify Mercury Emissions, Michael LuBrant, Sandra Myers

· Cremation and the Environment, Panel Discussion moderated by Mark Matthews

· The Answer is in the Numbers, Robert Boetticher, Jr.

· Affordable Marketing Solutions for Your Funeral Home, Lynn Elliott

· Succession Planning: Engaging the Next Generation, Bill McQueen

· We Have One Customer: It’s All About How to Partner with Hospice, Lacy Robinson

· The Memorial Idea, Jason Ryan Engler

· Panel Discussion: Cremation Memorialization in Cemeteries

A Lively Exchange of Commerce and Ideas

A bustling show floor is a crucial part of any event experience. CANA’s convention includes a diverse range of suppliers—from vault, casket, cremator, urn and keepsake manufacturers to vendors who provide banking, architectural, technology, and office services—making this a unique opportunity for all involved. The exhibits are in the same room as the general sessions so that displays and demonstrations of products and services are shared with all event participants.

Program schedule and registration information regarding CANA’s 97th Annual Cremation Innovation Convention is available by visiting http://www.cremationassociation.org or calling 312.245.1077.

###

About CANA

ICCFA and CANA Partner on Joint Recycling Statement

Wed, 07 Jan 2015 05:00:00 GMT

WHEELING, IL (January 6, 2015)—The Cremation Association of North America (CANA) and the International Cemetery, Cremation and Funeral Association (ICCFA) released a new joint statement on recycling for cremation professionals and state and provincial regulators. CANA and ICCFA embrace environmentally-friendly efforts that are consistent with its members’ business missions.

“Cremation professionals have more options than ever before when considering recycling partners. The CANA-ICCFA Joint Recycling Statement provides guidance to our members when incorporating recycling into their business plans,” said Barbara Kemmis, executive director of CANA.

The statement was developed, reviewed and approved by the Government and Legal Affairs committees of both associations, then submitted for approval by each respective leadership bodies.

“Our goal is to provide important information on compliance, procedures, disclosure and compensation with respect to recycling,” said ICCFA president Fred Lappin, CCE. “I think we’ve accomplished that.”

The document, “Statement on Non-Organic Waste Recycling,” may be viewed on the CANA and ICCFA websites. To view on CANA's website, click here. Visit ICCFA at www.iccfa.com.

CANA and ICCFA seek to provide the highest levels of service to their members. The associations continue their partnership in providing professional cremation certification to industry professionals. The dates and locations for the 2015 programs have been announced. More information and registration is available on the associations’ websites.

For More Information, Please Contact:

Robert Treadway

1.800.645.7700

robt@iccfa.com

Barbara Kemmis

312.245.1077

barbara@cremationassociation.org

About CANA

Founded in 1913, the Cremation Association of North America (CANA) is an International organization of over 3,300 members, composed of cremationists, funeral directors, funeral home operators and owners, cemeterians, industry suppliers and consultants. CANA members believe that cremation is preparation for memorialization. Website: www.cremationassociation.org

About ICCFA

Founded in 1887, the International Cemetery, Cremation and Funeral Association (ICCFA) is the only international trade association representing all segments of the cemetery, cremation, funeral and memorialization industry. Its membership is composed of more than 8,900 rooftop locations and 15,000 professionals in the cemetery, funeral home and crematory industries, as well as memorial designers and related businesses worldwide. To learn more, please visit www.iccfa.com or connect with ICCFA on Facebook and Twitter.

Leading Associations Team Up to Present 2015 Cremation Symposium

Thu, 20 Nov 2014 05:00:00 GMT

For Immediate Release: November 18, 2014

Contact: Jessica Koth, 262-814-1536, jkoth@nfda.org

Leading Associations Team Up to Present 2015 Cremation Symposium

Save up to $200 by registering before January 9, 2015

Brookfield, Wis. – The Cremation Association of North America (CANA) and the National Funeral Directors Association (NFDA) have again partnered to co-host the 2015 CANA & NFDA Cremation Symposium, which will take place February 4-5, 2015, at the Tropicana Hotel Las Vegas. CANA and NFDA are teaming up to present educational sessions that will offer creative and practical strategies to help funeral and cremation professionals meet the evolving needs of families that choose cremation and boost their bottom line.

The innovators and experts who will share their knowledge with symposium attendees include:

Janelle Barlow, Managing Change Positively
John McQueen, Remaining Profitable as Cremation Rates Soar
Cole and Victor Imperi, Pricing is Not About Price: How to Price and Package to Serve Your Families Better
Lynn Elliot and Richard Wiseman, The Power of Email Marketing, Google Benefits to Your Business … and More!
Santiago Jaramillo, Innovative Ways to Connect Online with Cremation Families
Mel Payne, Hiring for Greatness
Archer Harmon and Erin Whitaker, Know Your Community: Build Your Business
Scott Gilligan and Lara Price, Cremation Legal Q&A

Suppliers will be on hand to share products, services and unique offerings for families that choose cremation. There will also be ample time for networking with colleagues during the roundtable discussion session and complimentary cocktail reception.

Complete information about the 2015 CANA & NFDA Cremation Symposium is available from CANA (www.cremationassociation.org, 312-245-1077) or NFDA (www.nfda.org/cremationsymposium, 800-228-6332). Attendees may register via the CANA or NFDA websites or by calling their association.

2015 CANA and NFDA Cremation Symposium Registration Fees
	On or Before January 9, 2015	After January 9, 2015
CANA and NFDA Members	$545 per person	$745 per person
Non-members	$745 per person	$945 per person
Spouse/Companion	$189 per person	$239 per person

CANA and NFDA have secured a limited number of rooms at The Tropicana Hotel Las Vegas at a special price of only $80 plus tax and resort fee. The resort fee includes high speed wireless internet access in your guestroom, complimentary local and toll free calls, use of the fitness center, two-for-one Laugh Factory tickets and half-off cocktails during Happy Hour in the Tropicana Lounge from 5 to 8 p.m. Visit www.cremationassociation.org or www.nfda.org/cremationsymposium to reserve a room online; attendees may also call the hotel at 800-634-4000 to make a reservation (mention group code SCANA1). The hotel reservation deadline is January 7, 2015. Attendees are encouraged to make their hotel reservations as soon as possible; the room block is expected to sell out.

About CANA

Founded in 1913, the Cremation Association of North America is an international association of more than 1,500 members, comprised of funeral directors, cemeteries, crematories, consultants, and suppliers. For more information, visit www.cremationassociation.org.

About NFDA

NFDA is the world's leading and largest funeral service association, serving 19,700 individual members who represent more than 10,000 funeral homes in the United States and 39 countries around the world. NFDA is the trusted leader, beacon for ethics and the strongest advocate for the profession. NFDA is the association of choice because it offers funeral professionals comprehensive educational resources, tools to manage successful businesses, guidance to become pillars in their communities and the expertise to foster future generations of funeral professionals. NFDA is headquartered in Brookfield, Wis., and has an office in Washington, D.C. For more information, visit www.nfda.org.

# # #

CANA Legal Counsel: A Valuable Member Benefit

Fri, 05 Sep 2014 04:00:00 GMT

CANA membership entitles you to one-on-one time with a seasoned professional attorney specializing in cremation litigation from Sheehy, Ware & Pappas, the firm that also serves as CANA Counsel. Steve Grubbs and Lara Price are available to you for a complimentary 30 minutes a month, or for a longer consultation at a reduced fee. Sheehy, Ware & Pappas is one of a very few firms with a dedicated death care practice and knowledgeable staff focused on issues CANA members routinely face. Contact Lara Price directly at lprice@sheehyware.com or 713-951-1174 with your questions.

CANA's board and staff congratulate former CANA Counsel Chris Farmer on his new position and are grateful for his many valuable contributions to CANA over the past several years. To read more about his transition click here.

As always, please contact CANA headquarters at 312.245.1077 or info@cremationassociation.org if you have any questions or suggestions.

CANA WELCOMES NEW BOARD MEMBERS

Tue, 12 Aug 2014 04:00:00 GMT

New Members Elected, Officers Advance at 96^th Convention

WHEELING, IL—Great leaders are the driving force behind every successful professional association. CANA is proud to announce that the progressive, forward-thinking tradition of its governance continues unabated with the latest board installation. During its 96^th Annual Convention, August 6-9, 2014, at the Minneapolis Marriott City Center in Minneapolis, Minnesota, CANA’s membership elected two new directors to the CANA Board. Several other board members advanced into new officer positions.

Faccinto and Hunter Join the Leadership

Vinnie Faccinto (below, left), Vice President for Growth and Development for Smart Cremation in Cookeville, Tennessee, is one of the newly elected board members. The other is Scott Hunter (below, right), Owner and President of Gateway Pet Memorial Services, Inc. in Guelph, Ontario.

CANA Board Officer Advancement

Known for his charisma, boundless energy, and decisive command of the industry’s “big picture,” Robert M. Boetticher, Jr. (below) is now installed as CANA’s Board President. BBJ is an expert at the strategic analysis of the Annual Cremation Statistics Report and plans to make quality education opportunities the focus of his year as CANA’s President.

Sheri Stahl, Vice President and Business Manager of Island Funeral Home in Hilton Head, South Carolina, is CANA’s President-Elect. The association’s First Vice President and Treasurer is Tim Borden of Louisville, Kentucky. Tim is Founder and President of Borden Mortuary Group. CANA’s Second Vice President is Michael Sheedy. Mike is Market Director for Service Corporation International (Canada) out of Ottawa, Ontario. Mitch Rose, CEO and President of The Woodlawn Cemetery, is now the Third Vice President.

CANA Executive Director Barbara Kemmis is enthusiastic about the new administration. “CANA’s Board of Directors is passionate about its work and astute about the potential growth and the challenges for the cremation industry in the current environment,” she said, adding, “These leaders are ready to tackle the development of programs, studies, and member benefits that will advance the association and the important services its members provide.” More information about CANA and the new board can be found on the association’s website at www.CremationAssociation.org.

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About CANA

Founded in 1913, the Cremation Association of North America (CANA) is an International organization of over 1,300 members, composed of cremationists, funeral directors, funeral home operators and owners, cemeterians, industry suppliers, and consultants. CANA members believe that cremation is preparation for memorialization.

CANA's 96th Annual Convention Comes to Minneapolis

Wed, 23 Apr 2014 04:00:00 GMT

“REFLECTING YOUR SUCCESS” IN THE CITY OF LAKES

CANA’s 96^th Annual Convention comes to Minneapolis

WHEELING, IL—Professionals will enjoy a wide range of valuable networking and educational opportunities as they attend the Cremation Association of North America (CANA) 96th Annual Convention. Themed as “Reflecting Your Success,” this event is designed to provide useful tools to help participants build upon the growing momentum of cremation in the U.S. and Canada. The CANA Convention will be held August 6-9, 2014 at the Minneapolis Marriott City Center in Minneapolis, Minnesota.

Education That Matters

With topics ranging from branding, business-building, and marketing to scientific analysis of the environmental impact of cremation, CANA is dedicated to seeing that attendees gain practical and valuable insights that can inform their business decisions. The line up of impressive presentations includes:

Inside Out… What it Takes to Grow, Thom Winninger
Successful Models of Environmentally Friendly High Temperature Alkaline Hydrolysis in Both Funeral Home and University Settings, Jason Bradshaw and Dean Fisher
Third-Party Cremations and Liability: How to Protect Yourself Through Preparation and Due Diligence, Chris Farmer
Research to Quantify Mercury Emissions from Dental Amalgam in Crematoria, Michael LuBrant and Sandra Myers
Cremation Fundamentals, David Navarrete, Nick Savage, Larry Stuart, Jr.
The Answer is in the Numbers, Robert Boetticher, Jr.
Overcoming Barriers to Succession Planning, Alan Creedy, Bill McQueen
Lakewood Cemetery Garden Mausoleum History and Architecture Tour, Ron Gjerde

A Lively Exchange of Commerce and Ideas
The bustling show floor is a crucial part of any event experience. CANA’s convention includes a diverse range of suppliers—from vault, casket, cremator, urn and keepsake manufacturers to vendors who provide banking, architectural, technology, and office services—making this a unique opportunity for all involved. The exhibits are in the same room as the general sessions, ensuring that displays and demonstrations of products and services are seen by all event participants.

A Perfect Venue for Learning and Fun

Known variously as “The City of Lakes” or the “Mini Apple,” family-friendly Minneapolis provides an excellent and affordable backdrop for indoor and outdoor adventuring. Dining, entertainment, shopping, and sports are in abundant supply in this delightful corner of the Midwest.

Registration is Easy

Online, phone, fax, or mail—attendees can choose the method that’s most convenient. Registration instructions and other detailed information on CANA’s 96th Annual Convention are available by visiting http://www.cremationassociation.org or calling 312.245.1077.

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About CANA

Founded in 1913, the Cremation Association of North America (CANA) is an International organization of over 1,500 members, composed of cremationists, funeral directors, funeral home operators and owners, cemeterians, industry suppliers and consultants. CANA members believe that cremation is preparation for memorialization.

ICCFA Partners with CANA for 2014 Cremation Training

Mon, 17 Feb 2014 05:00:00 GMT

ICCFA Partners with CANA for 2014 Cremation Training

Both Cremation Arranger and Crematory Operations Certifications to be Offered

The Cremation Association of North America (CANA) and the International Cemetery, Cremation and Funeral Association (ICCFA) announced a new partnership to present cremation education at a variety of locations around the country. Together, ICCFA and CANA will offer two types of cremation training: the one-day ICCFA Cremation Arranger Certification Program and the one-day CANA Crematory Operations Certification Program™ (CANA COCP™).

"Blending the art and the science of cremation, this combination of courses will certainly prove to be essential continuing education for the cremation industry," said Barbara Kemmis, Executive Director of CANA. "ICCFA’s Cremation Arranger Certification Program will help deliver powerful information on the marketing, value, and psychological dynamics of the cremation arrangement process. CANA’s COCP is taught by industry experts with the technical, scientific, and legal knowledge to cover best policies, practices, and procedures that are essential to insuring the safety of employees and protecting business integrity."

"Partnering with CANA allows members of both organizations to become well-rounded in the biggest emerging sector of our profession,” said Poul Lemasters, Esq., ICCFA cremation programs coordinator. "This training is crucial to business growth and setting yourself apart from your competitors as a cremation specialist.”

The dates for the 2014 programs will be announced in the next month. More information and registration will be available on www.cremationassociation.org andwww.iccfa.com.

With the national cremation rate fast approaching 50%, personnel from every funeral home and crematory—owners, managers, funeral directors, and even support staff—can benefit from attending these valuable sessions.

For more information, please contact Barbara Kemmis, 312.245.1077,barbara@cremationassociation.org or Robert Treadway, 1.800.645.7700,robt@iccfa.com

About CANA
The Cremation Association of North America’s Crematory Operations Certification Program™ (COCP™) is the most comprehensive educational program in the industry, covering the best policies, practices, and procedures for dealing with the families who have chosen cremation as their method of memorialization and disposition. CANA has certified more than 2,000 professionals over the past five years.

Founded in 1913, the Cremation Association of North America (CANA) is an International organization of over 1,300 members, composed of cremationists, funeral directors, funeral home operators and owners, cemeterians, industry suppliers and consultants. CANA members believe that cremation is preparation for memorialization. Website: http://www.cremationassociation.org

About ICCFA
Founded in 1887, the International Cemetery, Cremation and Funeral Association (ICCFA) is the only international trade association representing all segments of the cemetery, cremation, funeral and memorialization industry. Its membership is composed of more than 7,500 rooftop locations and 15,000 professionals in the cemetery, funeral home and crematory industries, as well as memorial designers and related businesses worldwide. To learn more, please visit www.iccfa.com or connect with ICCFA on Facebook and Twitter.

CREMATION’S PAST AND FUTURE: CANA’s Centennial Convention

Tue, 30 Jul 2013 04:00:00 GMT

Contact: Barbara Kemmis

FOR IMMEDIATE RELEASE

Phone: (312) 245-1077

499 Northgate Parkway

Wheeling, IL 60090-2646

Barbara@cremationassociation.org

CREMATION’S PAST AND FUTURE: CANA’s Centennial Convention

WHEELING, IL—Headquartered in Washington, DC, the Cremation Association of North America (CANA) 95th Annual Convention kicks off on August 8 by showcasing the latest innovations in the death care industry. The best in cremation equipment and memorialization will be on view, including everything from large-scale equipment to artisanal-quality commemorative urns, jewelry, and sculpture. The new cremation statistics will be unveiled during the convention featuring trends in cremation growth across the US and Canada and at a state and provincial level. The CANA Convention will be held August 7 – 10, 2013 at the Hyatt Regency Capitol Hill in Washington, DC.

Programming has been designed to directly inspire new levels of achievement in attendees’ businesses.

The opening ceremony will reflect on 100 years of cremation’s history with a special video. Presenters will look back to move forward, drawing on lessons learned to shape the future of marketing, technology and business planning. The convention closes with an informative panel on government and legal affairs designed to explore the federal and local issues facing the death care industry.

CANA’s brand new Crematory Operations Certification Program™ will debut on August 7. The new curriculum was created by subject matter experts —including the majority of crematory manufacturers—who wrote and produced a comprehensive new manual and workshop.

It’s not all business, though. A trip to Arlington National Cemetery and a behind the scenes tour of cremation procedures will culminate with a wreath laying ceremony at the Tomb of the Unknown Soldier. The final night of the convention features the CANA Centennial Dance Party with a live band and dinner.

Generous sponsors at this year’s convention include Matthews International, Facultatieve Technologies, Madelyn Co, Implant Recycling LLC, Options by Batesville, Crematory Manufacturing & Service, Inc., MacKenzie Vaults, Worsham College, Trigard, National Guardian Life and Nomis Publications. We are also pleased to host a sold out exhibit hall representing 48 companies.

About CANA

Founded in 1913, the Cremation Association of North America (CANA) is an International organization of over 1,300 members, composed of cremationists, funeral directors, funeral home operators and owners, cemeterians, industry suppliers and consultants. CANA members believe that cremation is preparation for memorialization.

Website: http://www.cremationassociation.org

CANA's COCP: All-New Curriculum to Premiere August 7, 2013

Mon, 08 Jul 2013 04:00:00 GMT

CANA'S CREMATORY OPERATIONS CERTIFICATION PROGRAM

ALL-NEW CURRICULUM!

CANA'S COCP, THE INDUSTRY'S GOLD STANDARD FOR EDUCATIONAL PROGRAMMING, CONTINUES TO LEAD THE WAY IN CREMATORY OPERATIONS INSTRUCTION. AFTER SEVERAL MONTHS OF INTENSIVE STUDY, WRITING, COLLABORATION, AND PLANNING, CANA IS ABOUT TO UNVEIL THE BEST COCP EVER. WITH CONTENT DESIGNED AND VETTED BY A DISTINGUISHED PANEL OF INDUSTRY AND EDUCATION EXPERTS, WE'RE CONFIDENT THAT OUR COCP WILL STRENGTHEN YOUR SUCCESS AND THAT OF YOUR EMPLOYEES.

YOU CAN EXPERIENCE THE DIFFERENCE FIRST-HAND THIS SUMMER. BE SURE TO JOIN US IN WASHINGTON, DC ON AUGUST 7 FOR THE INAUGURAL OFFERING OF THIS VALUABLE PROGRAM. CLICK HERE TO REGISTER TODAY.

COCP 2013 - 2014 DATES
AUGUST 7, 2013 • WASHINGTON DC
OCTOBER 18, 2013 • OKLAHOMA CITY OK
NOVEMBER 6, 2013 • ALBANY NY
NOVEMBER 8, 2013 • WHEELING IL (WORSHAM STUDENTS ONLY)
JANUARY 17, 2014 • WHEELING IL
FEBRUARY 4, 2014 • LAS VEGAS NV
MAY 16, 2014 • BALTIMORE MD

CHECK CANA'S WEBSITE FOR THE LATEST INFORMATION ABOUT TRAINING IN YOUR AREA. NEW DATES WILL BE ADDED THROUGHOUT THE YEAR.

FAMIC Launches Unprecedented National Consumer Awareness Campaign

Mon, 17 Jun 2013 04:00:00 GMT

For Immediate Release: June 17, 2013

Media Contact: Anna Bernfeld, 262-814-1544, famic@associationexcellence.com

Funeral and Memorial Information Council Launches Unprecedented National Consumer Awareness Campaign

Brookfield, Wis. – The Funeral and Memorial Information Council (FAMIC) is proud to announce the launch of Have the Talk of a LifetimeSM, a national, grassroots public awareness campaign aimed at motivating families to have conversations about life, what matters to them and what they value most. These discussions can help families make important decisions about how they wish to remember and honor the lives of their loved ones through the most meaningful memorialization.

FAMIC, which is comprised of 10 organizations representing nearly all areas of deathcare, developed this campaign to help remind funeral consumers that the people in their life who matter most have unique life stories. Through meaningful memorialization – that is, taking time to reflect on the unique lives of a loved one and remember the difference they made – funeral consumers take an important step in the journey toward healing after the death of a loved one.

"I cannot ever remember a time in my professional career in which a group of key funeral service organizations have united around a common goal and developed a campaign of this nature,” said Linda Darby, the National Concrete Burial Vault Association’s voting representative to FAMIC. "I am thrilled to be a part of this grassroots effort and ask my funeral service colleagues to join me in making this campaign a success. The families we serve are worth it.”

The first phase of the Have the Talk of a Lifetime campaign is a grassroots effort. Funeral homes and suppliers that are members of FAMIC organizations will be able to join in this national initiative by using campaign materials to help funeral consumers in their community better understand the importance of memorializing a life well lived. The campaign materials include:

A brochure
A video
Print ads
Digital ads
Press release
Social media tools
Have the Talk of a Lifetime website

FAMIC organizations will be sharing these materials, as well as suggestions regarding how they might be used, with their respective members. The campaign materials are available at no cost and are easily customizable with a funeral home or business logo. The free materials may only be accessed through www.famic.org or through the websites of the 10 FAMIC organizations.

"It is critical that every funeral home and supplier that is a member of a FAMIC organization get involved; your involvement will be what helps us begin to change consumer opinions and attitudes toward memorialization,” said Jim Kepner, FAMIC president and the voting representative of Selected Independent Funeral Homes. "For years, people who work in funeral service have been asking for a national campaign to educate the public about the value of memorialization. Have the Talk of a Lifetime is our profession’s very best effort to launch such a campaign and we are relying on funeral directors and suppliers to help us make this campaign a success.”

Pending the results of a feasibility study and fundraising campaign, FAMIC hopes to launch a second phase of Have the Talk of a Lifetime, which will include an advertising campaign that primarily focuses on digital media, but may include other media outlets.

"To work on this type of national campaign with a diverse group of funeral professionals has been personally gratifying,” said Kepner. "I am humbled to be a part of FAMIC and to make a positive difference for funeral consumers.”

The Funeral Service Foundation (FSF), a FAMIC organization, provided the initial funding for this campaign; the other nine organizations that comprise FAMIC matched the FSF funding to complete the development of the materials.

Additional details about the campaign can be obtained by visiting www.famic.org

FAMIC is an organization whose membership is comprised of 10 organizations representing more than 16,000 funeral service entities. Members include: Casket and Funeral Supply Association, Cremation Association of North America, Funeral Service Foundation, International Memorialization Supply Association, International Order of the Golden Rule, Monument Builders of North America, National Concrete Burial Vault Association, National Funeral Directors & Morticians Association, National Funeral Directors Association and Selected Independent Funeral Homes. FAMIC is committed to making available to the public direct and open information regarding death care and memorialization from the leading associations of service providers and businesses. For more information, visit www.famic.org

# # #

FAMIC Launches Unprecedented National Consumer Awareness Campaign

Mon, 17 Jun 2013 04:00:00 GMT

For Immediate Release: June 17, 2013

Media Contact: Anna Bernfeld, 262-814-1544, famic@associationexcellence.com

Funeral and Memorial Information Council Launches Unprecedented National Consumer Awareness Campaign

A brochure
A video
Print ads
Digital ads
Press release
Social media tools
Have the Talk of a Lifetime website

Additional details about the campaign can be obtained by visiting www.famic.org

# # #

CANA President Responds to CNBC Documentary

Fri, 01 Feb 2013 05:00:00 GMT

Dear Colleagues,

CNBC premiered a documentary called "Death: It's A Living" last night. If you didn't get a chance to see it, check your local listings as it will be shown again. I really encourage you to watch it. CANA Executive Director Barbara Kemmis and Past President Jerry Sullivan worked closely with CNBC producers on the cremation content of the show.

I think this was one of the best and most balanced portrayals of our industry to date. Cremation was a theme throughout the show, but it was presented as more than just the low-cost choice. The on-screen families working with CANA members John Horan and his staff and Katie Sullivan were shown seeking ways to personalize their experiences and were presented with a wide range of options.

What was your take on the program? It would be great to continue the conversation on the CANA Facebook page and LinkedIn. If you're not using social media, you can still participate by sending your comments to info@cremationassociation.org. We'll collect all your feedback and put it in the next issue of the CANA Update.

Congratulations to all in the industry whose products and services were featured. This was a great representation of who we are and what we do. CANA board members and staff work with the media throughout the year to promote you, your businesses, and the industry. Thanks for your ongoing support.

Respectfully Yours,

Kevin Waterston
CANA President

2013 CANA & NFDA Cremation Symposium Offers Success Secrets from Cremation Experts

Thu, 29 Nov 2012 05:00:00 GMT

Cremation Confidential: 2013 CANA & NFDA Cremation Symposium Offers Success Secrets from Cremation Experts

Brookfield, Wis. – The Cremation Association of North America (CANA) and the National Funeral Directors Association (NFDA) have again partnered to co-host the 2013 CANA & NFDA Cremation Symposium, which will take place February 6-7, 2013, at the MGM Grand Hotel & Casino in Las Vegas, Nev. During the symposium, funeral and cremation professionals will gather practical strategies and ideas for building and enhancing their cremation businesses and discover a new level of success when serving families that choose cremation.

In addition to networking opportunities, attendees will benefit from a packed schedule of interactive education sessions led by the most knowledgeable and innovative minds in funeral service.

Cremation Isn't for Cowards, Mike Staver
Finding Success in a High Cremation Market, Mark Musgrove
Marketing Cremation Profitably, Mike Nicodemus
Not in My Backyard: Strategies for Dealing with Zoning Issues, Chris Farmer, Mark Matthews, Kevin Waterston and Ron Salvatore
Crack the Code: How to Analyze the CANA Cremation Statistics, Bob Boetticher Jr.
Cremation Impossible: Revealing Secrets in Arrangements, Melanie Loyd
What Do I Do When Someone I Love Dies?, Karl Jennings

Suppliers will be on hand to demonstrate their products and services and share ideas about unique offerings for families that choose cremation.

Complete information about the 2013 CANA & NFDA Cremation Symposium is available by visiting www.cremationassociation.org or calling 312-245-1077.

2013 CANA and NFDA Cremation Symposium Registration Fees
	Before January 11, 2013	After January 11, 2013
CANA and NFDA Members	$495 per person	$695 per person
Non-members	$695 per person	$895 per person
Spouse/Companion	$189 per person	$339 per person

CANA and NFDA have secured a limited number of hotel rooms at the MGM Grand Hotel ($129 plus tax and resort fee) and The Signature at MGM Grand ($149 plus tax and resort fee). Each hotel offers guests a variety of luxury amenities. Information about the hotels can be found by visiting www.nfda.org/cremationsymposium and clicking the "Hotel Accommodations” link on the right side of the page. To reserve a room, attendees should call 800-929-1111 and mention that they plan to attend the CANA & NFDA Cremation Symposium. Hotel reservations must be made by January 11, 2013, to receive the discounted rate.

NFDA is the world’s leading and largest funeral service association, serving 19,700 individual members who represent more than 10,000 funeral homes in the United States and 39 countries around the world. NFDA is the trusted leader, beacon for ethics and the strongest advocate for the profession. NFDA is the association of choice because it offers funeral professionals comprehensive educational resources, tools to manage successful businesses, guidance to become pillars in their communities and the expertise to foster future generations of funeral professionals. NFDA is headquartered in Brookfield, Wis., and has an office in Washington, D.C. For more information, visit www.nfda.org.

Contact: Nanette Haase, 312-245-1077, nanette@cremationassociation.org

# # #

CANA Goes Mobile

Mon, 14 May 2012 04:00:00 GMT

CREMATION ASSOCIATION OF NORTH AMERICA GOES MOBILE

New iPhone App a First for the Death Care Industry

WHEELING, IL— The Cremation Association of North America (CANA) announces the release of the first mobile association application for cremation professionals. Now members of the association will be able to connect with the CANA community anywhere, anytime via iPhone®, iPad®, and iPod Touch® devices.

Additionally, they can accept connection requests, read the latest news on the CANA mobile feed, and upload and view photo galleries.

The CANA app is available at no cost to CANA members, who can download it for free from iTunes or the App Store on their IOS devices.

CANA President Mike Nicodemus is delighted to introduce another service to members. "This new CANA app offers our members a number of ways of staying connected," he said. "I'm very pleased we are able to add this latest technology as a member value." CANA will release more details about their new app and how to use it in the next issue of the association’s magazine, The Cremationist.

ABOUT CANA

Member Benefits

Tue, 01 May 2012 04:00:00 GMT

Looking for CANA member benefits like the statistics report and technical papers? Log in to the website and then look under the "Current CANA Members" tab on the far right.

Member Benefits

Tue, 01 May 2012 04:00:00 GMT

Looking for CANA member benefits like the statistics report and technical papers? Log in to the website and then look under the "Current CANA Members" tab on the far right.

CANA/NFDA Shatter Pre-Convention Attendance Record

Sat, 05 Nov 2011 04:00:00 GMT

CANA-NFDA SHATTER PRE-CONVENTION ATTENDANCE RECORD

Chicago, IL: The Cremation Association of North America (CANA) and the National Funeral Directors Association (NFDA) announced the Crematory Operations Certificate Program (COCP) set a new record with ninety three attendees representing twenty seven states, the Philippines and Puerto Rico. Chairman of the COCP, and CANA President, Mike Nicodemus was extremely pleased with the turnout. "Having ninety three people take seven hours out of their Saturday in Chicago to join us speaks volumes of the importance people are placing on this program, and I thank NFDA for having the insight to allow CANA to provide this program prior to the convention”.

Funeral intern Shelby Shafer of Colorado stated, "I attended the NFDA convention specifically for the CANA cremation class. I wasn’t disappointed. The class was everything I had hoped for. Receiving my certification make me a stronger asset to my family’s funeral home”.

This was the third year that CANA has provided this program prior to the start of the NFDA convention, and NFDA CEO Christine Pepper, who took time out of her hectic convention schedule to speak to the attendees knows this is a win-win for everyone. "With the cremation rate now nearing 40% nationally, it is vital that funeral professionals undergo training to ensure they are serving families according to the highest professional and ethical standards. That is why NFDA has included CANA’s COCP as a preconvention seminar offering since 2008 and endorsed it since 2009. I was particularly glad to have been part of the largest certification program that took place in conjunction with the joint NFDA-CANA Convention in Chicago”.

CANA has fourteen COCP offerings slated for 2012 in cities throughout the country. Be sure and check the CANA website at www.cremationassociation.org to find a city near you.

Founded in 1913, CANA, is an international organization of over 1,300 members, including cemetarians, cremationists, funeral directors, industry suppliers and consultants. CANA members believe that cremation is preparation for memorialization.

CANA appoints New Executive Director

Tue, 04 Oct 2011 04:00:00 GMT

FOR IMMEDIATE RELEASE

CANA appoints Barbara Kemmis as Executive Director

Wheeling, IL, October 3, 2011--The Board of Directors of the Cremation

Association of North American (CANA) is pleased to announce the appointment of Barbara Kemmis as Executive Director effective October 17, 2011.

Kemmis brings over 15 years of experience developing and marketing member benefits, providing leadership in professional associations, fundraising and creating professional development opportunities. Most recently the Director of Member Services at the American Theological Library Association, Chicago, IL, she previously served as Vice President of Library and Nonprofit Services at the Donors Forum, Chicago, IL. Kemmis has a master’s degree in library science from Dominican University, a graduate certificate in nonprofit management from North Park University and a B.A. from Earlham College.

"CANA leads the industry in networking and professional development through educational seminars and workshops, government regulatory updates, in publications and other information sources. I am thrilled to join the association at this historic moment and look forward to meeting CANA members at the annual convention in Chicago,” Kemmis stated. This appointment marks the transition from outside management to a stand -alone organization.

"CANA members will be well served by the new opportunities this leadership change brings.The CANA board has been working toward this transition for more than three years and we look forward to working with Ms. Kemmis to ensure CANA remains a trusted resource for its members and the industry," offered Mark Matthews, CANA Board President.

About CANA